HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

★★★★★ 5/5

Trustpilot

My experience as a first time buyer with Holden Copley Arnold

I recently bought a house through Holden Copley(Arnold Branch) , they were simply amazing and supportive all through the process . The communication expecially from Lianna Vocaturo was excellent. And she was ever responsive to all mails and calls. There was a full commitment on their part to make the process go as quickly and as efficient as possible. I will highly recommend them to anyone.

Fidelis · 12 January 2024 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Professional, very polite and very helpful . From getting the valuation to selling the property they couldnt have been any better. Our house first went up for sale with a different estate agent, but since moving to Holden Copley we had many more viewings Excellent service

Tracey · 25 December 2023 · HoldenCopley Long Eaton

★★★★★ 5/5

Google

Thank you for all your help to all the team. Very professional and kept us up to date all the way through selling our property. Wouldnt hestiate to use HoldenCopley again. Highly recommend. Thank you again Mr and Mrs Markin.

Janet · 25 December 2023 · HoldenCopley Hucknall

★★★★★ 5/5

Google

From the start of our sale journey, every member of the Holden Copley team were very professional, friendly and informative.

June · 25 December 2023 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Just want to say a huge thank you to Melissa Denton, she helped us get through this move as smoothly as possible and was always at the end of the phone if we needed her. I would recommend her massively to anyone looking to move home.

Joseph · 25 December 2023 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Excellent service from across the team at Holden Copley. Thank you in particular to Melissa for her excellent communication, prompt actions and personable manner in getting the sale over the line.

Nicola · 25 December 2023 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Thank you Melissa for your excellent work. Your frequent communication and chasing of my solicitors was greatly appreciated, even when they appeared to be dragging their feet. I have appreciated your professionalism through out in being determined to keep me as updated as you possibly could.

SBU · 25 December 2023 · HoldenCopley Nottingham

★★★★★ 5/5

Google

As a Landlord I have bought and sold numerous houses over the last few years and Holden Copley have been by far the best agent I have used in Nottingham. I have also used the lettings team, who are equally as good. Special thanks to Lexi and Luke in Lettings, Karen in Sales Progression and Chris in Valuation. All outstanding.

Phil · 25 December 2023 · HoldenCopley Nottingham

★★★★★ 5/5

Google

From start to finish my experience was first class. A few bumps in the road but to be expected when selling your home. I was given sound advise all the way through and any questions I had were answered very quickly. I was also kept informed of all the final stages and the staff went above and beyond during the whole process. Highly recommended.

Joe · 25 December 2023 · HoldenCopley Nottingham

★★★★★ 5/5

Google

As a first time buyer, buying my first home could be daunting. Thanks to Holden Copley, I feel at ease. The team are very supportive and attentive. Easy to book viewings with flexible schedule. Nico the viewing team is friendly and professional, very patient and willing to answer all my questions.

Rose · 25 December 2023 · HoldenCopley Nottingham

★★★★★ 5/5

Google

I recently sold my house through Holden Copley in Long Eaton, the team were great but I have to say a huge special thank you to Baileigh their accompanied viewer. Baileigh was so helpful and I couldn't have sold without her, thank you Baileigh, from Kirsty, Ruskin Avenue.

Kirsty · 18 December 2023 · HoldenCopley Long Eaton

★★★★★ 1/5

Google

Very poor. As a potential buyer found service unprofessional - didn't return calls; descriptions were not good ("end of chain" when not on 2 properties). So bad ending up purchasing through alternative agent

P · 18 December 2023 · HoldenCopley West Bridgford

★★★★★ 1/5

Google

We arranged to view a property, which the viewing got cancelled an hr before, For no particular reason. We had no further contact for a further viewing . We phoned to find out when we could go again. The manager had no clue of the cancellation and came back with excuses that an offer had be made. We said well if we view it we could make a better offer. Again excuses. We were going to market our property after Christmas, as we had these to Come and value our property. After this fiasco , we are now going with watsons at kimberley . Estate agents should be hell bent on getting the best possible price for the seller. Just goes to show the workmanship when a property is empty that they are not prepared to go out of their way. Its open our eyes to how they do buisness

Debbie · 18 December 2023 · HoldenCopley Hucknall

★★★★★ 2/5

Google

With plans to be off my feet due to surgery in the coming weeks, trying to find a suitable rental in December based on my specific circumstances was always going to be a struggle. I spotted a good property on Rightmove marketed by Holden Copley - reaching out via Rightmove yielded zero response. Shortly after, another very similar property came on the market (by the same landlord) - again reaching out via Rightmove yielded no response (it ended up going to “let agreed” before then going back on the market around a week later where it still currently sits at time of this review). I finally spotted a third, more expensive property (again by the same landlord) and this time emailed and called Holden Copley directly. I went through (very honestly) my situation, highlighted that I had no debt, an impeccable credit score, and I could easily manage the rent, put in place a guarantor, and even pay multiple months upfront if the property was suitable. A viewing followed, the property was perfect, and the agent was incredibly polite and professional. I put in a cheeky offer (a little under the asking price) given the property had already been on the market for some time and had had the price reduced around a month prior. A few days of silence later, I phoned the Arnold branch to be told that my offer had been rejected due to the offer and my circumstances (nice of them to be proactive and let me know). I immediately upped my offer to the asking price whilst highlighting I was willing to put in place whatever was needed (as I’d said from the very beginning) to ensure the financial obligation was covered. Again no response, so I chased up yet again a few days later to be told the landlord wasn’t interested. I appreciate the rental market moves quickly, but it takes all of 60 seconds to fire off an email to a potential tenant telling them their offer has been rejected (and why). Whether it’s poor internal processes at Holden Copley, or simply not knowing or understanding what their own letting clients are looking for in a potential tenant, the entire experience was a frustrating waste of my time. If you’re looking for a professional, polite, time-wasting letting agent - the Arnold branch of Holden Copley is the perfect choice.

M · 18 December 2023 · HoldenCopley Nottingham

★★★★★ 5/5

Trustpilot

Josh been really helpful and explained…

Josh been really helpful and explained everything clearly to me about the property. A real asset to Holden Copley

Stefan · 14 December 2023 · HoldenCopley Nottingham

★★★★★ 2/5

Trustpilot

If you’re looking for a professional, polite, time-wasting letting agent - the Arnold branch of Holden Copley is the perfect choice.

With plans to be off my feet due to surgery in the coming weeks, trying to find a suitable rental in December based on my specific circumstances was always going to be a struggle.I spotted a good property on Rightmove marketed by Holden Copley - reaching out via Rightmove yielded zero response. Shortly after, another very similar property came on the market (by the same landlord) - again reaching out via Rightmove yielded no response (it ended up going to “let agreed” before then going back on the market around a week later where it still currently sits at time of this review). I finally spotted a third, more expensive property (again by the same landlord) and this time emailed and called Holden Copley directly. I went through (very honestly) my situation, highlighted that I had no debt, an impeccable credit score, and I could easily manage the rent, put in place a guarantor, and even pay multiple months upfront if the property was suitable. A viewing followed, the property was perfect, and the agent was incredibly polite and professional. I put in a cheeky offer (a little under the asking price) given the property had already been on the market for some time and had had the price reduced around a month prior. A few days of silence later, I phoned the Arnold branch to be told that my offer had been rejected due to the offer and my circumstances (nice of them to be proactive and let me know). I immediately upped my offer to the asking price whilst highlighting I was willing to put in place whatever was needed (as I’d said from the very beginning) to ensure the financial obligation was covered. Again no response, so I chased up yet again a few days later to be told the landlord wasn’t interested. I appreciate the rental market moves quickly, but it takes all of 60 seconds to fire off an email to a potential tenant telling them their offer has been rejected (and why). Whether it’s poor internal processes at Holden Copley, or simply not knowing or understanding what their own letting clients are looking for in a potential tenant, the entire experience was a frustrating waste of my time.If you’re looking for a professional, polite, time-wasting letting agent - the Arnold branch of Holden Copley is the perfect choice.

M · 13 December 2023 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Regularly kept in contact and up to date with everything. Friendly team and great service, many thanks to Brooke and the team!

SlimShiftR · 11 December 2023 · HoldenCopley West Bridgford

★★★★★ 5/5

Google

Just done a viewing with Josh who was really helpful, professional and answered all of our questions. Would highly recommend this company! Thanks again - Wayne & Georgia!

Wayne · 11 December 2023 · HoldenCopley West Bridgford

★★★★★ 4/5

Google

Rating only, no written review.

Özgür · 11 December 2023 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Lovely service, always friendly and helpful. Was shown around a house by Nico today, and he was really helpful with providing information and answering questions, and this is the norm - all agents I have had contact with have been the same. Thank you!

N · 11 December 2023 · HoldenCopley Nottingham

★★★★★ 5/5

Google

I wanted to take a moment to express my sincere thank you for the outstanding service Melissa Denton has provided throughout the process of selling my house. Melissa’s professionalism, expertise, and dedication were truly commendable. Her guidance and support made the entire experience smooth and stress-free . I appreciate the time and effort she invested in ensuring a successful sale. When faced with a disappointing lack of communication from my solicitors, Melissa promptly stepped in to initiate contact on my behalf, ensuring swift responses, don’t know how but she would get a response ! I am delighted with the outcome, and I believe it wouldn't have been possible without Melissa’s hard work and commitment. Her excellent communication and attention to detail were truly remarkable. Once again, thank you for your exceptional service. I will certainly recommend your services to friends and family in the future.

Ricky · 11 December 2023 · HoldenCopley Nottingham

★★★★★ 5/5

Trustpilot

Josh at Holden Copley

Just done a viewing with Josh who was really helpful, professional and answered all of our questions. Would highly recommend this company! Thanks again - Wayne & Georgia!

Wayne · 5 December 2023 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Had a viewing yesterday & josh was very helpful in showing us the property & very cheerful.

Aziz · 2 December 2023 · HoldenCopley West Bridgford

★★★★★ 5/5

Google

We are lucky to work with an agent who is friendly and understands what we want. Thank you for your help Josh. It looks like we will find the house we want as soon as possible.

Vladimir · 2 December 2023 · HoldenCopley West Bridgford