Trusted Agent profile
★★★★★
2,719 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
695
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotThe team at Holden and Copley have been…
The team at Holden and Copley have been very supportive through this process. I am particularly grateful to Sheryl from the Hucknall office, without her reassurance and diligence through this process, it would have been way more stressful. She guided and advised through the whole time.
That is great to hear! Thank you
5/5
TrustpilotAbsolutely fantastic agents
Absolutely fantastic agents! I sold my house via Holden Copley, and I also viewed a few properties. Very efficient, fantastic communication all round and very supportive. They were on hand to answer my calls/questions. I sold my house within a week (even in the current economic climate!) I could not have asked for more. Thank you so much to everyone. You are all stars and should be proud of the work you do.
That's great, thank you! :)
5/5
TrustpilotProactive and responsive Estate Agents
Jordan, Josie, Sheryl and all the team were great with the sale of our house. They responded quickly to our enquiry to put our property on the market and took great photos of our property. They marketed our property on their website and Rightmove and we had several viewings booked within the first few days! Josie was our Sales Progressor and was supported by Sheryl when Josie was on annual leave. They have both been brilliant in keeping us updated and always at the end of the phone when we had queries. A great proactive way to work which made our lives easier during this busy period. Thank you to all the team at HoldenCopley for selling our house! We would definitely recommend them if you're looking to sell your house.
Thank you for the review! :)
5/5
TrustpilotHighly recommend
The whole process has been extremely quick and efficient! We were kept well informed and everyone was lovely!
That's great, thank you!
5/5
TrustpilotRead this before deciding who should…
Read this before deciding who should sell your property. I used Holden Copley to sell my property. They were very efficient from start to finish. Having been in the property business myself I knew how important it was to find the right agent. They will all tell you, when you meet them, how good their company is, but don't always deliver - after you've signed the contract. Listen to people like me, that have used them, and paid for their services.
Thank you for the feedback!
5/5
TrustpilotMelissa, Jasmine and the Team
Melissa, Jasmine and the rest of the team helped drive our move to imminent completion.A long and difficult period for us during which we lost one new house along the way due to lower chain issues but Melissa was tenacious in working for us and now we have exchanged.Very grateful for being so available and all your help and advice throughout, thank you very much.
Hi David, thank you so much for your heartfelt review! We're delighted to have played a part in helping you navigate through a challenging period and ultimately reaching completion. Melissa, Jasmine, and the entire team appreciate your kind words and are thrilled that we could provide the support you needed.
5/5
TrustpilotIf you are ever looking to rent or buy…
If you are ever looking to rent or buy a home this company is by far the absolute best that I have seen out there, I am moving on to my second home with this company and I must personally thank Kerry in the Arnold office , she is such an amazing person, always prompt , she has always made everything possible and easy for us when searching for a home, Kerry is so pleasant, she responds to her emails promptly and always goes the extra mile to help, if you ever want to use Holden Corpley ask for Kerry and you will never be disappointed. Thanks for your help and the entire HC team, you guys are super organised.
Thank you so much for your kind words and loyalty! We're thrilled to hear about your positive experiences with Holden Copley, especially with Kerry in the Arnold office. We're delighted to have been part of your journey in finding a home, and we truly appreciate your recognition of Kerry's dedication and our team's organisation. If you ever need assistance again or have any questions, feel free to reach out. Thanks again for choosing HoldenCopley!
5/5
TrustpilotTrust in People
Things dont always go to plan and this when you need people with Karen's skills to calm the situation, get the process back on track with a minimum of fuss. Very understanding and reassuring.Based on experience I would be happy to put my trust in Karen and have no hesitation in recommending her.
5/5
TrustpilotI have immediate responses to any…
I have immediate responses to any queries, Leah and Luke are very competent in their roles,nothing is too much trouble very professional and polite.
Hi Gary, thank you for the review!
5/5
GoogleI recently bought a house through Holden Copley(Arnold Branch) , they were simply amazing and supportive all through the process . The communication expecially from Lianna Vocaturo was excellent. And she was ever responsive to all mails and calls. There was a full commitment on their part to make the process go as quickly and as efficient as possible. I will highly recommend them to anyone.
Thank you for your fantastic review! We're thrilled to hear that you had an amazing and supportive experience with HoldenCopley, particularly with Lianna. We greatly appreciate your recommendation, and if you ever need assistance in the future, we're here for you. Congratulations on your new home!
5/5
TrustpilotExtremely happy
Best estate agents I've dealt with by a country mile. Special mention to Lianna and Sheryl. Both have been an absolute pleasure to deal with during a recent purchase.
That is great to hear! Thank you for the positive feedback.
5/5
TrustpilotSuper Professional Experience at Holden Copley
My direct experience with Holden Copley in letting my property has been 1st class and super professional. Lili, Joe and the wider team at Holden Copley has been super attentive, diligent and respectful in handling my enquiry. Keep up the great work and thanks for all your help!
Thank you for your kind words! We're delighted to hear about your 1st class and super professional experience with our team. Your feedback is truly appreciated. If you ever need assistance in the future, don't hesitate to reach out. Thanks for choosing us!
5/5
TrustpilotFrom start to finish Karen Eccles of…
From start to finish Karen Eccles of Holden Copley has guided us regarding the sale of the house. Always there at hand and keeping us updated with every move.The whole experience was made so much easier with her expertise.Kind RegardsMartin Stack
Thank you for your kind words, Martin! We're thrilled to hear that Karen guided you through the entire sale process and made the experience easier with her expertise. We appreciate your feedback.
5/5
TrustpilotVery professional
Very professional, good advice, and prompt service.Holden Copley genuinely wanted to re-tenant our property with the minimum downtime and made sufficient advance arrangements to achieve this.
Hi Richard, thank you for the great feedback.
5/5
FacebookFrom start to finish Karen Eccles of Holden Copley has guided us regarding the sale of the Flat. Always there at hand and keeping us updated with every move. The whole experience was made so much easier with her expertise. 10/10 for HoldenCopley. Kind Regards Martin Stack
5/5
TrustpilotGreat service
Great service! Very efficient! Barely had chance for a cuppa before the coiled viper that is Mille had already sprung into action!! Thank you! The teams makes managing a rental property easy! Obviously because they do it all!
Hi Andy, thank you for the fantastic review! We're delighted to hear about your great experience with our efficient team.
5/5
TrustpilotGood service from start to finish
From my first interaction with Jack in the Hucknall branch and Thomas who did the valuation the staff at Holden Copley made the whole process of selling my Mum’s property easy to navigate. Also want to mention Josie Plester who kept me well informed as the sale went through and was there to answer all my questions and concerns. Thank you everyone at the Hucknall branch.
Thank you for the positive feedback, we really appreciate it.
5/5
GoogleViewed a house with Daniel Williamson he’s been an informative guide and helped us in viewing the house and provided us with all the necessary information needed. Would highly recommend him and his team 😊 …
Hi Raad, that is great to hear! Thank you very much for the feedback.
5/5
GoogleThis afternoon my wife and I had the pleasure of meeting Nico Cohen when visiting the property we are purchasing. He had a very pleasant attitude, entered into discussions well and was extremely helpful and enthusiastic. Malcolm Macdonald
Hi Malcolm, thank you so much for taking the time to share your positive experience with Nico Cohen. We are delighted to hear that you and your wife had a pleasant meeting during your visit to the property. Nico's pleasant attitude, engaging discussions, and helpful enthusiasm are qualities we strive for in our team.
5/5
GoogleI had Nico round today showing viewings for my house, he was very professional very friendly and a great asset to the Holden Copley team. Highly recommends
Hi Wioletta, that is great to hear! Thank you for the recommendation.
5/5
GoogleMy experience with holden copley has been very good. The staff members are very friendly and helpful. Esta especially was very helpful, attended to my questions promptly. I will definitely recommend them.
Hi Yetunde, thank you for sharing your positive experience with us. We're thrilled to hear that our team, especially Esta, was friendly and helpful. Your recommendation is greatly appreciated, and we're here to assist you whenever needed.
5/5
GoogleNico was excellent! He was very helpful and made sure to show me around and give me enough information about the house. He made me feel at ease as a first time buyer. Thanks Nico 😊 …
Hi Housna, that is great to hear! Thank you for the feedback and the review.
5/5
GoogleBrilliant communications, proactive, informative and just a lovely team and company to deal with. I used them for both a sale and purchase and everything was perfect. Excellent service and would definatly use again. Thank you!
Hi Kirsty, thank you so much for your kind words and taking the time to share your experience with us. We are thrilled to hear that you found our team brilliant in communications, proactive, and informative. It's always our goal to provide a seamless experience, and we're delighted that we could assist you with both the sale and purchase, resulting in a perfect outcome.
5/5
GoogleGreat experiences with Holden Copley for my rental property, always on hand to sort any issues and answer any questions I have promptly. I usually deal with either Jack or Lexy and they’re both brilliant. Couldn’t ask for better service
Hi Peter, thank you so much for the review and the feedback.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
