Trusted Agent profile
★★★★★
2,719 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
695
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotProfessional, experienced and reliable
Holden Copley was very professional in dealing with our property purchase. They guided and informed us through each stage and answered our queries in timely manner and honestly. Thank you Lydia Smith and Mellisa Denton for our smooth progress. Would definitely recommend Holden Copley.
Thank you for the recommendation and review!
5/5
TrustpilotAbsolutely brilliant
Holden Copley are absolutely brilliant and very professional. Worked very closely with Lydia and Lucy and they were just amazing and doing everything to a high professional standard and getting what I wanted!Would definitely recommend and will work with these again.
Hi Kieran, thank you for the review!
5/5
FacebookHolden Copley are absolutely brilliant and very professional. Worked very closely with Lydia and Lucy and they were just amazing and doing everything to a high professional standard and getting what I wanted! Would definitely recommend and will work with these again.
Thank you Kieran!
5/5
TrustpilotI viewed a property and Nico was really…
I viewed a property and Nico was really polite, professional, helpful and made the experience really easy and enjoyable.
Thank you for the review!
5/5
TrustpilotQuick, Professional, and Efficient
Really professional, quick in getting back to us, would use them again!
Thank you Charlotte
5/5
TrustpilotSet up of rental account, compliance and processes
Excellent service, attention to detail, very thorough in approach and communication.. extremely satisfied with set up service and consistent standard of professionalism
Hi Ann, we are so pleased to hear that! Thank you so much.
5/5
TrustpilotGreat sales experience
I received 5 offers on my property within two weeks of it going on the market. Most of the viewings were accompanied by Josh Stoffel, from the West Bridgford branch. He is a very accomplished and successful salesman, and I can recommend him strongly.
That is great to hear, thank you!
5/5
TrustpilotVery helpful
Josie Plester was responsive & helpful throughout the sale of my mother in law's property. A pleasure to deal with, would highly recommend.
Thank you Matthew!
5/5
TrustpilotEsther is very professional and…
Esther is very professional and knowledgeable using Holden and Copley has been very easier would highly recommend
Thank you Grant :)
5/5
Trustpilot100% satisfied
100% satisfied, actually astounded! Esther Tendler is simply amazing. I’m probably not the easiest person when it comes to selling a property but Esther and the team at Long Eaton absolutely amazed me. Communication is second to none and my sale was negotiated seamlessly. Would highly recommend.
Thank you Shelley!
5/5
TrustpilotPerfect service from start to finish
We used HC to find tenants for us. Great service from start to finish. Friendly, professional and efficient. What more do you want?
That is great to hear! Thank you
5/5
TrustpilotAbove and Beyond
Have been working with Holden Copley for quite some time now whilst myself and my partner were searching for our first home together. We finally found what we were looking for mid October and have just completed! A big thank you to Lianna for going above and beyond with her customer service and commitment to pushing things along in a timely manner for us. She made what was an incredibly stressful time for us, the smoothest transition possible.
Hi Bethany, that is great to hear! Thank you for the review
5/5
FacebookHave been working with Holden Copley for quite some time now whilst myself and my partner were searching for our first home together. We finally found what we were looking for mid October and have just completed! A big thank you to Lianna for going above and beyond with her customer service and commitment to pushing things along in a timely manner for us. She made what was an incredibly stressful time for us, the smoothest transition possible.
5/5
GoogleRating only, no written review.
Thank you for the 5*!
5/5
GoogleMillie and Lili are simply fantastic. Luke has been a god-send; patient and supportive. Amazing firm and amazing people.
Thank you for the great feedback!
5/5
GoogleLianna was so helpful and cheerful throughout the process. I would definitely use HoldenCopley again. Thank you very much
Hi Caroline, thank you so much for the great feedback.
5/5
GoogleHolden Copley have always been very communicative & provided excellent service with my rental property. Jack & the team have been great and I would always highly recommend them.
Hi George, thank you for the feedback!
5/5
GoogleExcellent display of professionalism. Staff were very cautious in their communication and gave prompt responses to all enquiries. The entire renting process was stress free and accomplished within a short time.
Hello, thank you for taking the time to leave us a great review! We really appreciate it.
5/5
GoogleProbably the only agency around that actually cares for tenants,the incredible amount of help and support they offer is amazing. In particular Kerry has been an amazing help and supported me throughout the entire time I was looking for a property.
Hi Anisa, thank you so much for the great feedback. We really appreciate it.
5/5
GoogleIf you are ever looking to rent or buy a home this company is by far the absolute best that I have seen out there, I am moving on to my second home with this company and I must personally thank Kerry, she is such an amazing person, always prompt , she has always made everything possible and easy for us when searching for a home, Kerry is so pleasant, she responds to her emails promptly and always goes the extra mile to help, if you ever want to use Holden Corpley ask for Kerry and you will never be disappointed. Thanks for your help and the entire HC team, you guys are super organised.
Hi Siambiat, thank you so much for your glowing review! We're delighted to hear about your positive experiences with our company and Kerry. We strive to make the home search process as smooth as possible, and it's rewarding to know that we've met your expectations. Kerry and the entire team appreciate your kind words. If you ever need assistance in the future, don't hesitate to reach out.
5/5
GoogleSelling and purchasing with Holden Copley currently. So far they've been great. Communication has been good and everyone I've spoke with has always been friendly and helpful.
Hi Jessica, that is great! Thank you for the feedback.
5/5
GoogleFully recommend HoldenCopley, from start to finish they were very professional with excellent customer service. Josie Plester was especially impressive and kept me up to date with what was happening and her friendly emails were much appreciated. Thank you 😊 …
Hi Sharon, we really appreciate your feedback. Thank you for the review.
5/5
GoogleAn excellent estate agent. I have used their services for both selling a property and rental property management. Both teams are extremely talented and responsive to fast service turn arounds. Communication is excellent and overall they have efficiently attained buyers and tenants for my property.
Hi Carl, thank you for your glowing review! We're delighted to have assisted you with both selling and rental property management. It's wonderful to hear that our teams' responsiveness made the process efficient for you. We appreciate your trust and look forward to future opportunities to serve you. If you ever need assistance again, don't hesitate to reach out. Thanks for choosing us!
5/5
GoogleIncredibly taken with milly from rentals. I've dealt with her on one or two occasions since taking my house on last Sept. Her persona is spot on, she deals with the problem very promptly and efficiently. We'll done , she's an asset too holden Copley. Many thanks. Heidi
Hi Heidi, that is very kind of you for sharing your positive feedback. We really appreciate it.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
