Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleHolden Copley have been wonderful to work with. Very helpful with their initial assessment and valuation of our house, and a quick response once we gave them the go ahead to sell. The photographer was very polite and professional. Jessica Monk was our contact at the office. She was that perfect balance of friendliness and professionalism. We had to contact her at the office a few times and were delighted that the phone was always answered straight away and we were put through to her instantly. Our house was sold within 24 hours of going live! What more could we ask for!
Adrian Young
Adrian · 26 March 2024 · HoldenCopley Long Eaton
Agent replied · 23 August 2024
Hi Adrian, thank you for your fantastic feedback! We're delighted to hear about your positive experience with us, from the initial assessment to the quick sale. It's wonderful that Jessica and the team provided a perfect balance of friendliness and professionalism. Congratulations on the swift sale of your house within 24 hours!
★★★★★ 5/5
GoogleReally lovely estate agents, everyone helping us on the selling side has been so friendly and helpful - Esther was particularly brilliant, lovely to speak to and handled everything so efficiently and professionally! Also put us in touch with some fantastic contacts who have helped make the other parts of the process practically stress-free. Selling & buying this time around has actually been easier than just buying the first time around!
Melissa has also been fantastic as the estate agent working through our sale and purchase, has really pushed to get things moving whenever they've been stagnant and it's been great to feel that we aren't having to do all the communicating ourselves. Would definitely recommend!
Saph · 26 March 2024 · HoldenCopley Long Eaton
Agent replied · 1 January 2024
Hi Saph, that is great to hear. Thank you so much for the positive feedback and we are glad that your buying and selling journey has been made easier!
★★★★★ 5/5
GoogleI’ve recently had an offer accepted on a property being managed by Holden Copley, and it’s been a great experience. The lady who showed me round the property was friendly and very knowledgable about the house itself, which is a refreshing …
Emma · 26 March 2024 · HoldenCopley Long Eaton
Agent replied · 26 November 2023
Hi Emma, we are thrilled to hear about your positive experience with us so far. Thank you so much for the feedback and review, we really appreciate it.
★★★★★ 5/5
TrustpilotAn excellent and professional service…
An excellent and professional service throughout. I sold and purchased a property through Holden Copley and they’ve made the process extremely easy. Keeping in communication throughout and making everything as seamless as possible. A special mention to Lianna who has been excellent in managing all of the transactions in the chain and has been brilliant with me! I would absolutely recommend Holden Copley to anyone in the future.
Charlie · 26 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Hi Charlie, thank you for the review!
★★★★★ 5/5
TrustpilotWe have had the best experience with…
We have had the best experience with Holden Copley. Our home move has been pretty bumpy and the staff as Holden Copley couldn't do enough for us. We mainly had contact with Esther and Josie at the Long Eaton office and they both have been unbelievably helpful with everything.
Daniel · 26 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Thank you Daniel for the review!
★★★★★ 5/5
TrustpilotA friendly and efficient service…
A friendly and efficient service throughout. A special word of praise for Leah at the Hucknall office who has managed to remove any stress from the sales process by keeping us up to date at all times
Michael · 25 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Hi Michael, thank you for the review!
★★★★★ 5/5
TrustpilotMillie Hastings
On Thursday we managed to lock ourselves out of the house & it was almost 5.30pm. I called Holden Copley and asked if we could get the spare keys. This lovely young lady took it upon herself to meet us half way with them so we could get into our home. She went over and above to help us out and I cannot stress how much we appreciate what she did for us. A true asset to the business.
Lou · 25 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Hi Lou, thank you so much!
★★★★★ 5/5
TrustpilotVery helpful throughout the process and…
Very helpful throughout the process and good communication. Happy to provide details and gave all the important details in writing. Better than other agents I have dealt with previously.
George · 23 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Thank you George!
★★★★★ 5/5
TrustpilotChoosing Holden Copley was the best…
Choosing Holden Copley was the best decision we made in our home buying journey. From the moment we stepped into their office, we were greeted with warmth and professionalism. Their team went above and beyond to understand our needs and preferences, ensuring every property they showed us was a perfect fit.Communication was seamless throughout the entire process. We were kept informed at every stage, from initial viewings to closing the deal. Their expertise in the local market was evident, as they provided invaluable insights that helped us make informed decisions.What truly sets Holden Copley apart is their dedication to customer satisfaction. They don't just sell houses; they build relationships. Their genuine care for their clients shines through in every interaction, making the stressful process of buying a home feel manageable and even enjoyable.We couldn't be happier with our experience with Holden Copley. Thanks to their expertise, professionalism, and unwavering support, we found a great home in the perfect location. We wholeheartedly recommend them to anyone in search of a top-notch real estate agency.Thank you to the Mapperley and Arnold teams in particular with a special mention to Lianna (sales progress) and Jordan (associate director) for all their efforts.
Krzysztof · 23 March 2024 · HoldenCopley Nottingham
★★★★★ 5/5
TrustpilotIt's a pleasure to have viewings with…
It's a pleasure to have viewings with Holden Copley along my journey of finding a house. The sales team are friendly and knowledgeable. Lucy was especially reassuring and helpful at a recent viewing.
Alice · 23 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Thank you Alice!
★★★★★ 5/5
TrustpilotExcellent service
Used Holden Copley for a Tenant Find. Very professional from the start and did everything in a short amount of time as I wanted. Always kept me informed and very good communication in general. Excellent service.
Stefano · 22 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Thank you very much for the review!
★★★★★ 5/5
TrustpilotWhen buying a house through Holden…
When buying a house through Holden Copley, Josie Plester was always quick to reply and diligent with follow ups, making the process as stress free as it can be. Thank you!
Ross · 20 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Thank you Ross!
★★★★★ 1/5
Trustpilotshenanigans, gazumping?
I made an offer on a property, it took them 1 month to get back to me. Increased my offer on Monday, still waiting to hear! Looked on rightmove yesterday, and the property is SSTC. Phoned them to be told when I put my offer in, an offer had already been accepted but they are still putting my offer forward! Why wasn’t I told this when I put my offer in? Please be aware of HoldenCopley dishonest behaviour and Shenanigans!
Siobhan · 20 March 2024 · HoldenCopley Nottingham
Agent replied · 30 March 2024
Thank you for sharing your feedback, and I apologise for any inconvenience you've experienced during your property search process. I'm sorry to hear about the delay in our response and the confusion surrounding the status of the property you made an offer on. This is certainly not the level of service we aim to provide to our clients. To further investigate this matter and address your concerns appropriately, could you please email me at matt@holdencopley.co.uk? Unfortunately, I couldn't locate your details based on your Trustpilot username. Once I have more information from you, I'll be able to look into this situation and provide a resolution.
★★★★★ 5/5
TrustpilotHolden & Copley were excellent…
Holden & Copley were excellent throughout the sale of my property. Great staff that answer queries straight away, super communication and very helpful. They use the latest technology to show your property in the best way. From the start, Jordan excelled at the valuation stage, great knowledge of the local property market and contacts, sales progression Lianna did a great job, pro active and liaising with the other parties involved to progress the sale. All in all it was just under four months to complete. I would use them again in any future property transaction. Great service.
Nicola · 20 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Hi Nicola, thank you so much for a glowing review!
★★★★★ 4/5
TrustpilotContinued support
We recently sold and bought a property through HoldenCopley. The sale happened in October 2022 and it took us over a year to finally find a property to purchase. Throughout the process Lianna Vocaturo kept us updated with the chain and when we did find an initial property in the summer of 2023, she worked with us and the solicitors to inform the chain. That property fell through and Lianna did an amazing job reassuring our buyer. I'm surprised she kept her cool with the amount of time it took us to find a property! When we did. HoldenCopley negotiated a great price for us and kept us informed throughout. We would use them again, but let us enjoy our new property for a while!
L.Kay · 19 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Hi Lynsey, thank you so much for the review!
★★★★★ 4/5
TrustpilotContinued support
We recently sold and bought a property through HoldenCopley. The sale happened in October 2022 and it took us over a year to finally find a property to purchase. Throughout the process Lianna Vocaturo kept us updated with the chain and when we did find an initial property in the summer of 2023, she worked with us and the solicitors to inform the chain. That property fell through and Lianna did an amazing job reassuring our buyer. I'm surprised she kept her cool with the amount of time it took us to find a property! When we did. HoldenCopley negotiated a great price for us and kept us informed throughout. We would use them again, but let us enjoy our new property for a while!
Miss · 19 March 2024 · HoldenCopley Nottingham
★★★★★ 5/5
TrustpilotVery friendly and personal service
Moving in or out of any premises is massively stressful, but I do have to say that dealing with Holden Copley during both ends of the process has been a pleasure. My dealings in particular with Millie in the Nottingham office has helped no end. She is quick to reply to queries and e-mails which is in total contrast to my experiences when dealing with other agents. 10 out of 10.
Jay · 18 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Thank you Jay for the review!
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Karen was excellent. Would definitely recommend.
Sandra · 17 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Thank you Sandra!
★★★★★ 5/5
TrustpilotExceptional Property Viewing Experience with Josh at West Bridgford Branch
We had a brilliant experience at a property viewing with Josh from the West Bridgford branch who was not only friendly and professional, but also showed a deep understanding of our needs. His practical and knowledgeable approach helped us navigate through our decision-making process. He shared valuable information about the property and the area that was instrumental in our consideration. We left the viewing highly impressed and grateful for his assistance. Thank you, Josh!
Cait · 16 March 2024 · HoldenCopley Nottingham
★★★★★ 5/5
TrustpilotExcellent service from the Mapperly…
Excellent service from the Mapperly and Arnold branch, from initial assessment, to providing regular updates and finally supporting us in the final stages. Special thanks to Eleanor and Sheryl!!
Rash · 14 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Thank you for the review!
★★★★★ 5/5
Trustpilot10/10 experience as a first time buyer
HoldenCopley has been incredible, everything went so smoothly and Josie Plester has been absolutely lovely and really helped to make sure everything was quick, smooth, and easy especially as I'm a first time buyer. Jude Bush was also very helpful through the initial viewing process and it was nice to hear they'd all been rooting for me when I was initially competing with someone to buy the place haha!
Ezzy · 14 March 2024 · HoldenCopley Nottingham
★★★★★ 5/5
TrustpilotExcellent service throughout the…
Excellent service throughout the process and the staff have been very helpful and efficient.
Jay · 14 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Thank you Jay :)
★★★★★ 5/5
TrustpilotI have had an amazing experience with…
I have had an amazing experience with HoldenCopley they were professional and straightforward. They sorted out my mortgage and made sure I was stress free
Mr · 14 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Thank you Emmanuel!
★★★★★ 5/5
TrustpilotReceived amazing support on the housing…
Received amazing support on the housing journey. All the staff were friendly and happy to help. Adam was very helpful during this time
Abigail · 13 March 2024 · HoldenCopley Nottingham
Agent replied · 24 August 2024
Thank you Abigail :)
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