Trusted Agent profile
★★★★★
2,719 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
695
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotI had a tour around a lovey property in…
I had a tour around a lovey property in Calverton, Nottingham. It was nice to have a estate agent so full of life and eager to see what we thought of the property. Lucy is certainly a gifted estate agent.
That is great to hear, thank you for the feedback.
5/5
TrustpilotCheryl was so helpful with selling our…
Cheryl was so helpful with selling our house. She helped with all the questions asked. Which made it smooth sailing through out.
Thank you for the review!
5/5
TrustpilotExcellent service throughout
Excellent service throughout, Karen and the team kept us informed, worked hard for us and got us through what wasn't the easiest set of house buying. Would fully recommended using them to anyone.
Thank you for the review!
5/5
TrustpilotLexy at the Arnold Holden Copley has…
Lexy at the Arnold Holden Copley has been an absolute superstar. She is always quick to return phone calls or emails, she will always keep you informed of any changes or visits well ahead of time and just generally a pleasure to communicate with. Her honesty and transparency shines through and you can put your trust in her and know she has your best interest at heart. I have left Holden Copley since moving out but I would recommend Lexy very highly to deal with your rental property.
Thank you for your kind words! We're thrilled to hear that Lexy provided exceptional service, and we truly appreciate your recommendation.
5/5
TrustpilotExcellent!
Holden Copley have been a please to deal with whilst buying my home.I’d personally like to mention esta for all her help when I was searching and arranging countless viewings on different properties.But the high standard service didn’t stop there, Melissa; my sale processor was amazing. Very informative, always there to help and replied promptly to any issues… it was a lengthy process due to no fault of hc or myself, so thanks for your patience and persistence!
That is very kind of you, thank you.
5/5
TrustpilotNiko did a really good job showing me a…
Niko did a really good job showing me a property today. He was really professional with a great and approachable attitude.
Thank you for the review :)
5/5
TrustpilotI have had the pleasure of dealing with…
I have had the pleasure of dealing with Millie Hastings at HC. To say that she is amazing would be an understatement. She dealt with matters expeditiously and professionally. Her first class assistance was invaluable for which I will forever be grateful.RomanaLondon
Hi Romana, that is great to hear! Thank you
5/5
GoogleRating only, no written review.
Thank you for the 5*!
5/5
GoogleRating only, no written review.
Thank you!
5/5
GoogleA massive thank you to all at Holden and Copley for the purchase of my daughters first home also a massive thanks to Millie for all her help and advice would highly recommend
Hi Paul, thank you so much for the review.
5/5
GoogleLovely helpful team. From valuation, to regular support and updates of the progress of our sale. Great communication.
That is great to hear! Thank you
5/5
GoogleChloe and the holden team where absolutely amazing. They helped us above and beyond and made our move so easy and smooth. Highly recommend them. Hassen and golda
That is great to hear! Thank you
5/5
GoogleWe used HC to find tenants for us. Great service from start to finish. Friendly, professional and efficient. What more do you want?
Hi Lindsay, that is great to hear! Thank you
5/5
GoogleI'm happy with the service as a tenant; every reported issue has been fixed in the house, and at the end of the tenancy, I received my deposit in full and hassle-free.
Hi Ania, thank you for the review!
5/5
GoogleWe met Nico, from HoldenCopley, yesterday for a house viewing. Nico is a most impressive young man, professional, and informative with a friendly manner... an asset to the company. Ken and Pauline
Thank you for your kind words about Nico! We're delighted to hear that you had a positive experience during your house viewing.
5/5
GoogleHoldenCopley Arnold sales team have been fantastic - they've fit me in for last minute house viewings, responded swiftly and the agent was knowledgeable and easy to chat with
Hi Lucy, thank you very much!
5/5
GoogleWhen buying a house through Holden Copley, Josie Plester was always quick to reply and diligent with follow ups, making the process as stress free as it can be.
Hi Ross, thank you for the review!
1/5
GoogleWe didn’t sell a property using Holden Copley but purchased a property they were agents for. We had a very poor experience with them. They failed to ensure that we were given keys to the property after we had completed, resulting in us not having access to a property we had purchased ☹️
Hi Glen, I'm truly sorry to hear about your experience with us. This is certainly not the level of service we aim to provide to our clients. In order to investigate this matter further and ensure it doesn't happen again, could you please email me at matt@holdencopley.co.uk with more details about your situation? Unfortunately, I couldn't locate your information in our system from your Google username, but I'm committed to resolving this issue promptly once I have more information from you. Thank you for bringing this to our attention, and I look forward to hearing from you soon.
4/5
GoogleWe are finally moving into the family house of our dreams and I couldn't thank Holden Copley enough. especially Lianna at the Arnold Branch. She was wonderful throughout the entire process helping us and updating all the time Thank you Lianna and everyone else in Holden Copley.Thank You
Congratulations on moving into your dream family home! We're thrilled to hear that Lianna and the team at the Arnold Branch provided exceptional support throughout the entire process. We appreciate your kind words and wish you all the best in your new home. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing HoldenCopley!
5/5
GoogleI have been using Holden Copley for years and they are by far the best agents in Nottingham. Lianna Vocaturo has been dealing with the majority of my transactions and she is incredibly efficient and easy to deal with!
Thank you for your loyalty and kind words! We're thrilled to hear about your positive experiences with us over the years. Lianna is indeed a valuable member of our team, and we're glad she has provided you with efficient and pleasant service.
5/5
GoogleI have just had my offer accepted on my first home, Millie and Lucy were both really supportive and informative throughout the whole process and were genuinely pleased for us when our offer was accepted! The whole process ran so smoothly!
Hi Chelsey, thank you so much!
5/5
GoogleHoldenCopley has been incredible, everything went so smoothly and Josie Plester has been absolutely lovely and really helped to make sure everything was quick, smooth, and easy especially as I'm a first time buyer. Jude Bush was also very helpful through the initial viewing process and it was nice to hear they'd all been rooting for me when I was initially competing with someone to buy the place haha!
Thank you for your wonderful feedback! We're delighted to hear that your experience with HoldenCopley and our team, especially Josie and Jude Bush, was smooth and enjoyable.
5/5
GoogleAdam in Nottingham has the best Costomer care. Although he had a very busy day he still looked after us with full devotion. The was able to direct us to houses of our choice. He organised viewing for us so quickly. This is the most quickest and most efficient service I ever received in life. Holden Copley is lucky to have you as a staff.
That is great to hear! Thank you so much for the review.
5/5
GoogleAfter 3 house moves in 12 months, my move with Holden Copley has been a breeze, the communication from Kerry was great & I never felt in the dark. Highly recommend from my experience renting from them so far
Hi Mario, thank you so much for the recommendation and the review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
