Trusted Agent profile

HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

4.7

★★★★★ Excellent

2,719 reviews across 4 offices and 3 platforms

HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,887

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

137

Reviews on Facebook

All 4 offices

Trustpilot logo

695

Reviews on Trustpilot

All 4 offices

Our offices

HoldenCopley's four offices, most reviewed first. Each has its own page.

Latest reviews from every HoldenCopley office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

My experience so far has been…

My experience so far has been incredible lexy is one of the nicest people I’ve spoken to and is always on hand with support and advice and if she doesn’t know how to help then she’ll find out and let me know what do. I thought changing hands with the house would be a messy process but it’s run as smooth as it could with the time we’ve had to get things going.

Cheryl · 23 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you so much for your kind words! We're thrilled to hear that you've had an incredible experience and that Lexy has been such a great support. We strive to make the process as smooth as possible and are glad to know that it has been seamless for you. If you need any further assistance, please don't hesitate to reach out.

5/5

Trustpilot

Very helpful Nick with all information…

Very helpful Nick with all information about the house and extra information about area. Thank you Nick

Vicente · 21 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

That's great to hear, thank you.

5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Adam to acquire a new property, and I cannot recommend their services highly enough. From our initial consultation, Adam was exceptional in every waySo far Adam has gone above and beyond to make sure the exchange of contract runs smoothly.Moreover, Adam professionalism and genuine care for my needs made the experience seamless and enjoyable. Their dedication to their clients is truly commendable, and I am grateful for their hard work and commitment.If you are looking for a reliable, knowledgeable, and dedicated estate agent, look no further than Adam, He has my highest recommendation for anyone in need of real estate services. Thank you, Adam for making my property acquisition experience a resounding so far.

Evans · 21 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

That's great, thank you so much!

5/5

Trustpilot

Absolutely outstanding support

I was dealing with the Hucknall branch of Holden Copley and honestly they did nothing but help and support me every step of the way. Adam was dealing with the sale of my house within the branch and his professionalism and outstanding service really did shine. Thank you for the updates and support you gave me throughout this journey, i appreciate everything you have done.

Laura · 20 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you Laura, we really appreciate it.

5/5

Trustpilot

We used Holden Copley to sell our…

We used Holden Copley to sell our house, service throughout was fantastic, nothing was too much trouble. Easily contactable at all points of the process and regular updates where given to us weekly, Karen was off particular help during the process and would send weekly updates of how the sale was progressing. Always acted upon what they said they would do, made the process as easy and stress free as possible

Mollie · 17 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you for the review!

4/5

Trustpilot

Jack Best is THE best.

We were approached by several Estate Agents when we wanted to sell our house and went with HP as the Staff were so professional, efficient and kept us updated. Jack Best (Hucknall branch) is extremely professional and always telephoned us when promised, which is really important to us as we work busy jobs and try to balance a lot. Moving is stressful enough and being able to plan is important, so regular contact has really helped reduce the ambiguity and unknown. Jack even updated us with a progress report, when ours sold and we were away. Thanks Jack!

Rebecca · 16 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Jack and the Hucknall branch team. We understand how important communication is during the selling process, and we're glad to have provided you with regular updates to alleviate stress. We appreciate your kind words and look forward to serving you again in the future!

5/5

Trustpilot

Adam walker at the hucknall branch has…

Adam walker at the hucknall branch has been fantastic. He was professional, kind and very knowledgeable. I was very happy with his service.

Ann · 16 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you Ann!

5/5

Facebook

Adam at the hucknall branch has been fantastic. He is professional, kind and very knowledgeable. We are very happy with his service.

Ann · 16 May 2024 · HoldenCopley Nottingham

Agent replied · 23 May 2026

Thank you Ann!

5/5

Trustpilot

Seamless service & friendly advisers!

I am using Holden Copley to let my house & I am so impressed! Everything has been seamless - Jamie & Lili are great & have been so quick to get back to me & get everything compliant & live :-) Would definitely recommend.

Hayley · 13 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you Hayley

5/5

Trustpilot

Extremely helpful and professional

All the staff at Holden Copley branches are so helpful, friendly and professional. They are all very well trained and nothing is too much trouble. Special thanks to the Mapperley office for their hard work and dedication. They kept us up to date with viewings and negotiations for our sale. We would highly recommend them.

Shirley · 6 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

That is great to hear! Thank you

5/5

Trustpilot

Great team

Great service I have received from Holden Copley.Great team I would recommend them to everyone.

Maryam · 5 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you so much!

5/5

Trustpilot

Nicole was very pleasant and helpful

Nicole was very pleasant and helpful. Very welcoming and professional with a lovely smile. Answered all our questions and was very resourceful.

Linda · 3 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you Linda!

5/5

Trustpilot

A great service from start to finish…

A great service from start to finish with Holden Copley. A special thanks to Sheryl Parker who was the go between for us and the buyers. She ironed a couple of sticky moments out during the sale. Keeping the sale on track and keeping us informed of the progress all the way. Also Holden Copley sorted us an in house solicitor out to act on are behalf who was very good. Regards, Diane & Nick.

Nick · 3 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you Diane & Nick!

4/5

Trustpilot

Leah at the hucknall branch has been…

Leah at the hucknall branch has been fantastic. Leah is professional, conscientious and very knowledgeable. I was very happy with her service

Leanda · 3 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you Leanda

5/5

Facebook

Absolutely excellent service from Nico- we felt so at ease during the viewings we had with him and he was attentive and knowledgeable. Holden Copley have been brilliant with us for our house search so far- I’ve also been in contact with Lucy and Lauren quite a lot who’ve been absolutely fantastic at getting us booked in for viewings and SO quick at responding. Cannot fault any of the team we’ve interacted with so far at all, they’re all fantastic.

Imogen · 3 May 2024 · HoldenCopley Nottingham

Agent replied · 23 May 2026

That is great to hear! Thank you for the recommendation :)

5/5

Trustpilot

Thank you for the whole team at Holden…

Thank you for the whole team at Holden Copley for doing everything that you promised and in that way you have made the sale of my property run smoothly. We have exchanged today and completion due shortly. Thanks for a job very well done.

Tony · 2 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you Tony

5/5

Trustpilot

Currently working with the agency to…

Currently working with the agency to buy our first property. So far we are really satisfied with their help, especially with Leah's support. Really friendly, professional, kept us updated so far about everything. Our offer has just got accepted on a house so looking forward to the next steps with them.

Anett · 2 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you Annett

5/5

Trustpilot

Excellent customer service

From finding the tenant to moving in, we were kept up to date by Lili and Elliott, in particular. The turnaround from signing the contract to tenants moving in were 2 weeks and we couldn't have asked for more. Now let's hope that the tenants will be happy in their new home!

Jolanta · 1 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you for your feedback! We're delighted to hear that Lili, Elliott, and our team provided excellent service, ensuring a smooth process from finding tenants to move-in, and we wish the tenants a wonderful experience in their new home.

5/5

Trustpilot

I’ve been renting from Holden and…

I’ve been renting from Holden and Copley for around a month now, and all I can say is amazing, all issues are dealt with so quick and they actually care. I have a lady called lexy who is truly amazing! Any issues I have had or any questions she resolved then or finds all the information out I’ve needed! I can not fault this company at all and is by far the best renting company I’ve been with.

Victoria · 1 May 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you for your fantastic feedback! We're delighted to hear that Lexy and our team have provided exceptional service, and we're committed to ensuring your renting experience remains great!

5/5

Trustpilot

Have a can do and will do approach

We were buying a bungalow though this company. They appointed a named person for us to deal with. This lady was quick to respond to our requests and always looking to say yes to our needs. The whole process has been painless

David · 29 April 2024 · HoldenCopley Nottingham

5/5

Google

Rating only, no written review.

Cherry · 29 April 2024 · HoldenCopley Nottingham

Agent replied · 27 August 2024

Thank you for the 5*!

5/5

Google

We have rented properties through a number of different estate agents in Nottingham over the past 15 years and Holden Copley towers above the rest. Friendly staff, quick responses, clear processes and super efficient service. Our dealings with them over the past 3+ years has been nothing short of outstanding. We would choose to rent future properties only through them. Keep up the great work!PositiveResponsiveness, Quality, Professionalism, Value

Stephanie · 29 April 2024 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Hi Stephanie, thank you so much for leaving us a great review! We are so pleased that you have been happy with our service and our staff. All the best, HC.

5/5

Google

I have had the pleasure of dealing with Millie Hastings at HC. To say that she is amazing would be an understatement. She dealt with matters expeditiously and professionally. Her first class assistance was invaluable for which I will forever be grateful. Romana London

Romana · 29 April 2024 · HoldenCopley Nottingham

Agent replied · 27 August 2024

Hi Romana, that is great to hear! Thank you very much.

5/5

Google

Only positive things to say. Lovely young lad called Nico helped us with viewings over the past few months on both our house and others. Always helpful, friendly and professional. Great estate agents.

Nick · 29 April 2024 · HoldenCopley Nottingham

Agent replied · 27 August 2024

Hi Nick, we are pleased to hear this! Thank you

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

HoldenCopley is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.

EA Masters by year, 2018 to 2024

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about HoldenCopley

Which HoldenCopley office has the most reviews?

Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.

Where are the HoldenCopley offices?

The four HoldenCopley offices, by town:

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.

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