Trusted Agent profile

HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

4.7

★★★★★ Excellent

2,719 reviews across 4 offices and 3 platforms

HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,887

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

137

Reviews on Facebook

All 4 offices

Trustpilot logo

695

Reviews on Trustpilot

All 4 offices

Our offices

HoldenCopley's four offices, most reviewed first. Each has its own page.

Latest reviews from every HoldenCopley office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I couldn’t fault the service we have received especially from Lydia. She has been extremely helpful in the process of helping us to purchase our first house. She has been communicative throughout and has provided us will all the information when we requested it, talking us through each steps of the process!

D · 29 April 2024 · HoldenCopley Nottingham

Agent replied · 27 August 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that Lydia provided you with exceptional service during your home buying journey.

5/5

Google

Selling our house through holden copley and so far the service we have received has been absolutely brilliant! From the valuation to the pictures to getting it online the staff have been amazing and so accommodating - we had put an offer on a house before ours was officially up and they re scheduled so that we could get it online quicker. Big thanks to Lydia who we have been liaising with, she is fast efficient and even on her day off from work went out of her way to make sure that we were kept in the loop, there’s not many estate agents that do that, and we’ve been so grateful to have lydia! There’s a reason why you see so many Holden Copley signs everywhere in Nottingham because they’re the best. We were recommended them from friends who sold and bought a house through them and I’m so glad we took on their recommendation because so far it’s all been really stress free!

Fran · 29 April 2024 · HoldenCopley Nottingham

Agent replied · 27 August 2024

Hi Fran, we're thrilled to hear about your positive experience! Thank you for your kind words and for entrusting us with the sale of your home. Lydia and the team are dedicated to providing exceptional service, and we're grateful for the opportunity to assist you.

5/5

Google

Outstanding service from Holden Copley as they made selling our home seamless and very swift. We had our house listed with HC and another agency and we never doubted HC’s ability to secure a faster sale. Every member of the team that we dealt with was extremely polite and professional, so much so that we loved nipping in to the office for quick chats as we were passing by - the ladies in the office are always so welcoming! A special mention to Liberty, Amy and Bethan for overseeing the sale, all very quick to respond, gave transparency throughout the process and supported answering the many questions we had over the course of the couple months! Likewise to Lizzie for her fantastic photography ability and skills in really showcasing our house to look its best. We would definitely recommend Holden Copley moving forward, for their amazing customer service and approach throughout. Thank you guys :)

Holly · 29 April 2024 · HoldenCopley Nottingham

5/5

Google

Holden Copley have been a please to deal with whilst buying my home. I’d personally like to mention esta for all her help when I was searching and arranging countless viewings on different properties. But the high standard service didn’t stop there, Melissa; my sale processor was amazing. Very informative, always there to help and replied promptly to any issues… it was a lengthy process due to no fault of hc or myself, so thanks for your patience and persistence! Rob

Robert · 29 April 2024 · HoldenCopley Nottingham

Agent replied · 27 August 2024

Thank you so much for your kind words, Rob! We're thrilled to hear that you had a positive experience with us at HoldenCopley.

5/5

Google

Excellent service from the sales team. Swift and informative throughout the process.

Kathryn · 28 April 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Hi Kathryn, thank you for the review!

5/5

Google

Fantastic and quick service. Any questions or concerns we raised were answered quickly, accurately, and in a detailed manner. Delightful staff as well!

Travis · 28 April 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Thank you Travis for the review!

1/5

Google

Late for appointments, general poor service and staff with very little knowledge in offices. Also make viewing houses for sale extremely difficult.

Becki · 28 April 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

We're truly sorry to hear about your experience and want to address your concerns promptly. However, we're unable to locate your details via your username. Please reach out to us at liberty@holdencopley.co.uk so we can investigate this matter thoroughly and work to resolve any issues you've encountered. Your feedback is valuable to us, and we're committed to ensuring the highest level of service for all our clients. Thank you for bringing this to our attention.

5/5

Google

Josh has been brilliant to work with. He has great knowledge on all properties he presents and has valuable insight and guidance on the property market.

H · 28 April 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Thank you for the review!

5/5

Trustpilot

My experience with HoldenCopley has…

My experience with HoldenCopley has been really positive and Ben, my estate agent has been brilliant. He has been in regular contact and has worked hard to get the right people viewing my property. Thanks to Ben and the rest of the team I have now sold to a lovely young couple. Thanks also to Jasmine who helped me with the offer. The team at HoldenCopley are genuinely nice people and a pleasure to deal with.

Jayne · 27 April 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you for your kind words! We're thrilled to hear that Ben, Jasmine, and the rest of the team provided excellent service, resulting in a successful sale to a lovely couple.

5/5

Trustpilot

Selling our house through holden copley…

Selling our house through holden copley and so far the service we have received has been absolutely brilliant! From the valuation to the pictures to getting it online the staff have been amazing and so accommodating - we had put an offer on a house before ours was officially up and they re scheduled so that we could get it online quicker. Big thanks to Lydia who we have been liaising with, she is fast efficient and even on her day off from work went out of her way to make sure that we were kept in the loop, there’s not many estate agents that do that, and we’ve been so grateful to have lydia! There’s a reason why you see so many Holden Copley signs everywhere in Nottingham because they’re the best. We were recommended them from friends who sold and bought a house through them and I’m so glad we took on their recommendation because so far it’s all been really stress free!

Fran · 26 April 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you Fran for a glowing review!

5/5

Trustpilot

Holden Copley - Arnold, Nottingham

HC Arnold managed my check out recently with friendliness and professionalism….id like to highlight that Millie Hastings went above and beyond for me in terms of check out and return of my deposit…….Thankyou and if I ever rent a property again I will be coming back!

Dean · 26 April 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

That is great to hear! Thank you

5/5

Google

Great time, great service! I want to thank Luke and all Holden Copley time. They are really helpful and thoughtful.

Andreia · 26 April 2024 · HoldenCopley Hucknall

Agent replied · 24 August 2024

Hi Andreia, thank you so much for the review!

5/5

Google

As a first time buyer, dealing with Jude has been a delightful experience. He clearly defined the process as well as provided me with timely updates in regards to the offer that I had made for a property. Hopefuly, the rest of the process is just as smooth.

R · 26 April 2024 · HoldenCopley Hucknall

Agent replied · 24 August 2024

Thank you for sharing your experience! We're glad Jude could provide clear guidance and timely updates, and we're committed to making the rest of the process just as smooth for you.

5/5

Google

Amazing team and brilliant care and customer service. Leah was amazing selling our property and getting it all tied up. Then during the sale process, Karen was out of this world. We had a very tricky complicated chain with a chain within a chain and she was able to solve every problem that arose and If it wasn't for Karen I am sure that our sale and purchase would not have been able to complete. I cannot thank you enough. Thankyou

Jessica · 26 April 2024 · HoldenCopley Hucknall

Agent replied · 24 August 2024

Thank you for your wonderful feedback! We're delighted Leah and Karen provided exceptional service, ensuring a smooth sale process for you. We're grateful for your kind words and thrilled we could assist you every step of the way.

5/5

Google

Fast, reliable communication from the start of offering to having the offer accepted. Jessica was great, super friendly and helpful throughout the whole process, we appreciate how quickly the property was taken off the market too. Thank you :)

Chloe · 25 April 2024 · HoldenCopley Long Eaton

Agent replied · 23 August 2024

Hi Chloe, we're delighted to have provided fast and reliable communication, and we're thrilled Jessica could assist you every step of the way. Thank you for your kind words!

5/5

Trustpilot

Aftersales Amazing 👏 🤩

Excellent estate agents From laura doing my bartering to mel in aftersales who is amazing at her job and there to help you anytime 😊 without her I don't think we would of exchanged today .. thanks Mel for putting up with me you are worth your weight in gold, Holden Copley is very lucky to have you 😊

Tory · 25 April 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

That is great to hear! Thank you so much.

5/5

Trustpilot

Really appreciate all the help &…

Really appreciate all the help & support from Lianna at Holden & Copley.It’s been an extremely long road and Lianna has been there every step of the way, going above & beyond to help.Lianna also kept me up to date, where and when possible on a regular basis. The communication was hugely appreciated. Can’t thank you enough. 😊

Jodie · 23 April 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Hi Jodie, thank you for the glowing review!

5/5

Trustpilot

Excellent Service

I found services rendered by Holden Copley ( Arnold Branch) to be excellent. I have worked closely with Lili and Luke as well as other members of their team and find them to be professional, amazing always going above and beyond to ensure everything goes smoothly. I am happy I chose Holden Copley and highly recommend them.

Ada · 22 April 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you for your kind words! We're thrilled to hear that Lili, Luke, and the team provided excellent service, going above and beyond to ensure a smooth experience, and we truly appreciate your recommendation.

5/5

Trustpilot

I met Josh from Holden Copley in a…

I met Josh from Holden Copley in a house viewing and was impressed by his professionalism. He was patient, helpful and well prepared with all the information ready in hand when we met. This makes the process super efficient. Definitely an enjoyable experience with Josh and Holden Copley.

C · 21 April 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you for your wonderful feedback! We're delighted to hear that Josh provided excellent service, making the house viewing process efficient and enjoyable.

5/5

Trustpilot

Lydia was fantastic

Lydia was fantastic, she was attentive and available when I needed to speak with her. She was always in contact in a timely manner, I would recommends Holden Copley to anyone looking to sell their home

Nina · 20 April 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you for your kind words! We're thrilled to hear that Lydia provided excellent service, and we truly appreciate your recommendation.

5/5

Trustpilot

Excellent service

Afeez · 18 April 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you :)

5/5

Trustpilot

Leah Raynes at Hucknall Holden Copley…

Leah Raynes at Hucknall Holden Copley has been an absolute superstar. She is always quick to return phone calls and she will always keep you informed of any changes or visits well ahead of time and just generally a pleasure to communicate with. Her honesty shines through and you can put your trust in her as she will do her best to help and advise

Tracie · 17 April 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you for your kind words! We're thrilled to hear that Leah provided exceptional service, and we truly appreciate your feedback and recommendation.

5/5

Trustpilot

Jack Dickens 'senior property manager'…

Jack Dickens 'senior property manager' Holden Copley Arnold deserves some recognition. I have been a Tenant with them for almost 3 years. Whenever I have had any issues with anything to do with my lease, Jack has always treated me with understanding, respect and incredible professionalism. He always goes above and beyond whenever something needs to be done. Whether it's a new shower, which was sorted and fitted that same day or negotiation with my landlord to ensure everyone is happy. First class service Jack, thank you.

Emma · 17 April 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you for your glowing feedback! We're thrilled to hear that Jack provided exceptional service, demonstrating understanding, respect, and professionalism throughout your tenancy.

5/5

Trustpilot

Holden Copley sold our house - as promised

Holden Copley did exactly what they said they would do - sell our house.Their marketing material was excellent with photo and video walkthrough.The sales and progress teams were always attentive and kept us up to date during the sales process.

David · 16 April 2024 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you for your kind feedback! We're thrilled to have met your expectations and provided excellent service throughout the sales process.

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Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

HoldenCopley is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.

EA Masters by year, 2018 to 2024

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about HoldenCopley

Which HoldenCopley office has the most reviews?

Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.

Where are the HoldenCopley offices?

The four HoldenCopley offices, by town:

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.

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