Trusted Agent profile

HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,718 reviews across 4 offices and 3 platforms

HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,887

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

137

Reviews on Facebook

All 4 offices

Trustpilot logo

694

Reviews on Trustpilot

All 4 offices

Our offices

HoldenCopley's four offices, most reviewed first. Each has its own page.

Latest reviews from every HoldenCopley office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

It’s very rare these days that you find individuals working within companies that go above and beyond expectation to deliver results and leave a lasting positive impression. I’m not the type of person to write reviews, but in this case I need to say a huge thank you to somebody who deserves recognition. To have this individual as your property portfolio manager, backed with the resource at Holden Copley, is a landlords best wish. Millie Hastings has been absolutely outstanding, and knows how to operate their business in a professional, time effective manner and also deliver a service to Tenants, that as a landlord, takes the stress out of the rental sector. Millie’s Communication, knowledge and advice is second to none. Straight talking and always on point, you know you have a property manager that has your best interest at heart. If you are considering having your property portfolio managed you will want to place it in very capable, experienced and safe hands. I’d recommend speaking to Millie at Holden Copley every time. Millie, Thank you so much for everything you do

Ian Β· 28 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Thank you so much for your kind words and taking the time to write this review. Your recommendation means a lot to us, and we’re grateful to have the opportunity to manage your property portfolio. Thank you again for your trust and recognition.

5/5

Google

Buying a new home can be scary...however from the moment we booked the viewing with hc i felt instantly at easy. Andrew who showed us around was friendly..funny and shared great details about the property. Keen to get updates on our offer the team in the office never seemed annoyed with my calls or emails...they were always happy to help. They talked me thro all the document uploading systems and showed great patience with me! This huge event was helped along smoothly with Ester and the team. 10/10 5 stars Great team

Elaine Β· 28 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Thank you for your fantastic review! We're delighted to hear that Andrew, Esta, and the team made your home-buying experience smooth and enjoyable.

5/5

Trustpilot

Excellent Service

I had a query relating to a rented property and Holden snd Copley were so helpful and professional in dealing with my question. Thank you so much

Anne Β· 27 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 24 August 2024

Hi Anne, thank you so much for the review!

5/5

Google

We used your agency for the sale of my late Mother in laws property. I found Lianna to be helpful throughout the whole process. She dealt with all queries quickly and efficiently and was very good at negotiating and keeping us updated. I would definitely use again. Thank you

M Β· 27 June 2024 Β· HoldenCopley West Bridgford

Agent replied Β· 26 August 2024

Thank you for the review!

5/5

Trustpilot

Had a great experience with Holden…

Had a great experience with Holden Copley. Got support from my onboarding to moving to my new home and always had someone to answer or help at anytime.

ENIGA Β· 27 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 24 August 2024

That is great to hear! Thank you

5/5

Trustpilot

Fantastic experience

Absolutely fantastic experience from start to finish. Karen Eccles was a great help to myself and my parter. We would recommend Holden Copley as an estate, Brilliant. Thank you.

Reece Β· 26 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 24 August 2024

Thank you Reece!

5/5

Trustpilot

Amazing Service

Just like to write a little review regarding the phone call I had with Millie at Holden Copley. First of all thank you so much for your time and understanding. Since I moved over to Holden Copley Millie has never hesitated to help myself and my partner out. Always answers my questions and gets back to me as soon as she can. If you ever need any advice ask for Millie!

Paris Β· 26 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 24 August 2024

Thank you for your kind review! We're pleased to hear that Millie has been so helpful and responsive, and we appreciate your recommendation.

5/5

Google

We used your agency for the sale of my late Mother in laws property. I found Lianna to be helpful throughout the whole process. She dealt with all queries quickly and efficiently and was very good at negotiating and keeping us updated. I would definitely use again. Thank you

Miriam Β· 26 June 2024 Β· HoldenCopley West Bridgford

Agent replied Β· 23 November 2024

Thank you for the review!

5/5

Trustpilot

Have been with Holden & Copley as…

Have been with Holden & Copley as managing agent for our rental property which wasn't going too well and after initial issues with one of the tenants, Lexy was assigned to help resolve this. Once she had introduced herself our, immediately she targeted the problems with professionalism, great communication and turned all the problems around. Thanks Lexy for your focus and support.

Colin Β· 26 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 24 August 2024

Thank you for your wonderful review! We're thrilled to hear Lexy's professionalism and great communication turned things around for your rental property.

5/5

Google

We used your agency for the sale of my late Mother in laws property. I found Lianna to be helpful throughout the whole process. She dealt with all queries quickly and efficiently and was very good at negotiating and keeping us updated. I would definitely use again. Thank you

M Β· 26 June 2024 Β· HoldenCopley West Bridgford

Agent replied Β· 24 October 2024

Thank you for the review!

5/5

Trustpilot

A Plus

Great estate agents definitely made the right choice. Josie went the extra mile to help out and keep me up to date with an 11 month drawn out sale , highly recommend πŸ‘πŸ»

MARTINE Β· 25 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 24 August 2024

Thank you for the review Martine!

5/5

Trustpilot

Millie is Brilliant

Millie has been fantastic with my unconventional rental. I would highly recommend Millie and Holden Copley.

Andy Β· 25 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 24 August 2024

Hi Andy, that is great to hear. Thank you

5/5

Google

Thanks to Lianna and Holden Copley for their help and patience through a difficult transaction. I would recommend!

Ricky Β· 25 June 2024 Β· HoldenCopley Hucknall

Agent replied Β· 24 August 2024

Thank you Ricky for the review!

5/5

Google

Friendly, professional staff I've used them recently for selling properties snd will continue to do so as they handle everything and keep me well informed from marketing to completion

Tim Β· 25 June 2024 Β· HoldenCopley Hucknall

Agent replied Β· 24 August 2024

Thank you Tim for the great review!

5/5

Google

Holden Copley have been amazing in the purchase of my house. The service is second to none. I can't recommend them enough.

Rosie Β· 25 June 2024 Β· HoldenCopley Hucknall

Agent replied Β· 24 August 2024

thank you for the review!

5/5

Google

Service has been fantastic from start to finish! I would not hesitate to use Holden Copley again. A special shoutout to Lianna who has gone above and beyond for me and made the process a lot easier than it could have been! Thank you!

Hayley Β· 25 June 2024 Β· HoldenCopley Hucknall

Agent replied Β· 24 August 2024

Hi Hayley, that's great! Thank you for the review.

5/5

Google

We have just completed on a house sale with Holden Copley Hucknall. All the staff we dealt with were friendly and efficient. We received great customer service and what can be a stressful process was made a lot easier. We would definitely use Holden Copley again.

John Β· 25 June 2024 Β· HoldenCopley Hucknall

Agent replied Β· 24 August 2024

Hi John, thank you so much for the great review!

5/5

Google

Really enjoyed the journey with Holden Copley. Our contact at the Hucknall branch has been second to none; from viewing to moving forward with our purchase. Huge shout-out to Adam W-B who has been absolutely brilliant communicating with us, providing reassurance, following through with actions, and incredibly professional. I suggest other agents follow their lead in the service they wish to offer; moving is extremely stressful so to be in good hands with Adam was a real stroke of luck. Highly recommended, just don't change!

Dawn Β· 25 June 2024 Β· HoldenCopley Hucknall

Agent replied Β· 24 August 2024

Hi Dawn, thank you for your wonderful review! We're delighted to hear about your positive experience with our Hucknall branch. Your recommendation means a lot to us. Thank you again for your kind words!

5/5

Trustpilot

Highly recommend

Eleanor and Ellie have been very professional and courteous throughout the purchasing process. Very quick to respond and supported us when we needed them. Thanks guys!

James Β· 22 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 24 August 2024

That is great to hear James, thank you

5/5

Trustpilot

Lexy J Holden Copley

Holden Copley have managed my rental properties over the last few years, and I have been impressed by the service they have provided. In particular I have found property manager Lexy adept at sorting out any maintenance issues that have arisen. She is personable, helpful and professional, giving me the assurance that my properties are well managed.

Robert Β· 21 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 24 August 2024

Hi Robert, that is great to hear. Thank you so much.

5/5

Trustpilot

Highly recommend HoldenCopley

Highly recommend HoldenCopley. They provide a fantastic service from start to finish. They manage our property and we have had no issues with their service. Millie has been a super star recently and gone above and beyond to help with a small issue which was resolved within a day and communicated throughout. The whole team do a fantastic job. They are friendly and approachable. Lexy who manages our property does an amazing job at keeping us up to date with everything. Holden Copley are great at what they do and communicate with you every step of the way. They are always on hand to answer any questions/concerns. They do their job effectively and efficiently.

Becki Β· 21 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 24 August 2024

That is great to hear, thank you for the kind review!

5/5

Trustpilot

Melissa D Holden Copley

Melissa has been fantastic progressing our sale. She has kept us informed and up to date with everything. When we needed any help or advice nothing was too much trouble. I would highly recommend her to anyone.

Pete Β· 21 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 30 March 2024

Thank you Pete for a great review!

5/5

Trustpilot

Lianna you're a star!

My experience of selling my house with Holden Copley was nothing short of superb from start to finish. From valuation, marketing, negotiation and then progression everyone I have dealt with has been superb.A special mention has to go to Lianna who is on the ball with sales progression from minute one and the work she does to keep all parties informed and progressing towards completion is superb. I'm extremely grateful for her help, experience and kindness.100% would recommend.

Andrew Β· 20 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 24 August 2024

Thank you so much for your glowing review! We're thrilled to hear that your experience with us, especially with Lianna's support, was superb.

5/5

Facebook

We received great professional service from HC Letting. Elliot and the team were a blessing and helped us settle down in the area. Their assistance and support made the process much smoother.

Elcent Β· 20 June 2024 Β· HoldenCopley Nottingham

Agent replied Β· 23 May 2026

Thank you so much for the review!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

HoldenCopley is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.

EA Masters by year, 2018 to 2024

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about HoldenCopley

Which HoldenCopley office has the most reviews?

Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.

Where are the HoldenCopley offices?

The four HoldenCopley offices, by town:

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.

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