Trusted Agent profile
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotWe have used Holden & Copley to but two…
We have used Holden & Copley to but two of our houses and now we also use them as our Letting Agent. They have always been fantastic, so friendly and super professional. I would highly recommend for lettings and sales.
Thank you for the review and the business! :)
5/5
TrustpilotHad a viewing with Nico from the…
Had a viewing with Nico from the Mapperley office and would like to say he was a very pleasant young man, answered any questions appropriately and is a credit to your company and your services.
Thank you Mr Leyland!
5/5
Trustpilot⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐I recently had the pleasure of working with Millie and the team at Holden Copley. From start to finish, the experience has been nothing short of excellent.Millie has been incredibly responsive, always quick to get back to me both on the phone and by email, which made the whole process smooth and stress-free. Her knowledge of the market and the advice she provided was invaluable, helping me navigate the complexities with ease.What truly stood out was their understanding of my specific circumstances. Millie was always accommodating and took the time to ensure my needs were met. She and her team were not only friendly and polite but also gave me the confidence that they truly had my best interests at heart.I couldn’t be happier with the service I received, and I highly recommend Holden Copley to anyone in need of a reliable, professional, and caring lettings company.
thank you so much for the glowing reviews!
5/5
TrustpilotWe had our first viewing in Nottingham…
We had our first viewing in Nottingham with Nico. Nico is very knowledgeable, helpful and approachable. He has made a great first impression! We look forward to future viewings with Nico and Holden and Copley!
Thank you Sonal, we really appreciate it!
5/5
TrustpilotWould like to thank Melissa at Holden…
Would like to thank Melissa at Holden Copley for a very smooth and stress free purchase, she made our experience so easy! she constantly kept us updated with any updates and replied to emails promptly nothing was to much trouble for her would highly recommend using them to purchase your home! Would also like to thank Leah and Jack in the office for all the help at the start of the sale
Thank you Lisa!
5/5
GoogleMassive thankyou to both Lottie ans Arran. Lottie has been amazing taking on offer and getting it accepted. Arran has also been fantastic when showing us around and providing guidance.
5/5
TrustpilotPurchase of flat
Holden and Copley have been very professional throughout the whole process. I have dealt with a lady called Karen Eccles who has gone above and beyond to help purchase our flat. A very kind and supportive person.
That is great to hear, thank you for the fantastic feedback!
5/5
GoogleI am very happy and satisfied with service given by Arron, he did answer all my queries. Thanks looking forward to seal the property.
That is great to hear, thank you for the review!
5/5
GoogleArran has been amazing showing us around properties and has even linked us to one's that fit our needs better. Thankyou arran!
Thank you for the kind review!
5/5
GoogleBuying a house through Holden Copley was relatively stress-free, thanks to Lianna for great communication and support throughout the process. Would recommend.
Thank you Louise!
5/5
TrustpilotJosh Viewing Experience
It was nice to have someone as helpful as Josh for our recent house viewing, and Josh was more than happy to answer all of our questions. He even let me test the shower!
Thank you for the great feedback!
5/5
TrustpilotJosh - house viewing
Josh was welcoming and helpful throughout the viewing of a to-let property, taking time to give advice on the application process. Josh's friendly and informative nature meant we left the viewing confident about pursuing next steps.
Thank you Adam :)
5/5
GoogleArran was a great help when viewing the property he was very friendly and able to answer in detail any questions I had. Amazing service all round.
Thank you for your feedback! We're glad to hear Arran provided you with great service and was able to help with all your questions. We're here for you anytime!
5/5
GoogleAs a firs time buyer it has been a great process buying through HC. I would especially like to thank Arran for first showing me around whilst being highly informative along with Lianna who progressed the sale excellently and finally Esta for dealing with my accepted offer!
Thank you Jose!
5/5
GoogleWe are currently buying and selling through the Arnold HoldenCopley Branch and the advice as well as service has been highly professional. Big thanks particularly to Josie for helping complete on our new home, Laura for navigating viewings/providing prompt feedback and Arran for his guidance.
Thank you for your wonderful review! We’re delighted to hear about your positive experience with our Arnold HoldenCopley branch. Josie, Laura, and Arran are thrilled to have been able to assist you throughout the process. We appreciate your trust in us for both buying and selling your home!
5/5
GoogleHad a great experience throughout the process of the house sale, the staff kept us informed and updated us frequently. Their efficiency in selling the property and support we had from them was exceptional. Would highly recommed. Thank you from myself & Gail.
Hi Hayley, that is great to hear! Thank you for the recommendation and review.
5/5
GoogleExcellent company to deal with throughout the whole house selling process. A member of their competent team was always there when needed and did their utmost to ensure a quick answer to any questions and concerns. Highly recommended! Thank you HC.
Hi James, thank you so much for the recommendation!
5/5
GoogleI am in the process of buying my first house and it has been excellent. Big thanks to Arran who has provided great advice on selecting a property that fits my criteria. Lauren and Lucy have also been amazing in processing my offer. Thanks to everyone else that has been involved at HC!
Thank you for the kind review Jake!
5/5
GoogleCan't fault them. Communication was great throughout, Laura and Karen particularly did a great, friendly and professional job, going above and beyond at various points. I got a great sale price in a rough climate for sellers, and a quick sale process. Thanks!
Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Laura and Karen will be especially pleased to know their efforts made a difference. Congrats on the successful sale, and we're here if you need anything in the future!
5/5
GoogleMelissa Denton has been wonderful throughout the whole process of selling our property. Always extremely efficient, helpful, prompt and kind, she has gone above and beyond her professional duties and has been invaluable during the whole process. We are very grateful to her cannot recommend her highly enough. Will definitely be using Holden Copley again in the future.
That is great to hear, thank you for the kind review!
4/5
GoogleSelling your house with them is great, But buying a house from them, not so great. communication for your onward sale could be better. In general good estate agent and when I have had an issue with communication for inward buying they have stepped up and been excellent
Thank you Katie
5/5
TrustpilotHighly Recommended
The whole team at Holden Copley West Bridgford have been so helpful, friendly and effective during our recent house move. I'd especially like to say thanks to Maddie as she frequently went above and beyond. I would highly recommend using them if you're thinking about a house move.
Thank you Michelle!
5/5
TrustpilotArran was very helpful today showing me…
Arran was very helpful today showing me the two properties in Sherwood. He was patient and informative and answered all my questions. Many thanks again.Idil
Thank you very much!
5/5
TrustpilotGreat communication and nice to deal with
Great communication, nice to deal with, have used three times now and would definitely use again.
Thank you for your continued business!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
