Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
View AgentsExcellent Service, would highly recommend
James and his team have provided an outstanding service on both occasions that we have used them. The valuation from James was spot on, Jessica carried out the viewings in a very professional manner and our house sold very quickly at the asking price. Many thanks also to Amy & Adam who kept us well informed right the way through the process.
Carl · 4 March 2016 · Henderson Connellan Kettering
Agent replied · 5 March 2016
Thank you for the excellent review Carl! Just so you are aware, if you refer us to a friend and they sell their house with us we will reward you with a £25 John Lewis voucher. Thanks again! All the best, Henderson Connellan
★★★★★ 5/5
View AgentsBrilliant
We bought and sold through Henderson Connellan,
They exceeded expectation,
Nothing was to much trouble, regular communication and updates and total support when required.
Thank you.
Suzanne · 2 March 2016 · Henderson Connellan Market Harborough
Agent replied · 3 March 2016
Thank you for the excellent review Suzanne! It was lovely to deal with you both and thank you for your business! Just so you are aware, if you refer us to a friend or family and they sell with us, we will reward you with a £25 John Lewis voucher. Good luck settling into your new home!
★★★★★ 5/5
View Agents BuyerThe Only Agent you will ever need!
Contracts exchanged completion in sight!!
Never an easy process but one which was made so much more bearable by the incredible service delivered by Henderson Connellan. This agent seems to have worked out the importance of regular and clear communication along the 'chain' associated with most transactions. So often agents seem to lose interest once an offer has been made but with the, very capable Abby, keeping everyone in the picture and smoothing things out a successful result was ensured.
From the initial viewings, which were handled in a very helpful and professional manner to the final negotiations it would be very very difficult to find a better group of people - Well Done to Henderson Connellan the only agent you will ever need!
Patricia · 28 February 2016 · Henderson Connellan Market Harborough
Agent replied · 2 March 2016
Thank you for your kind words and excellent review Patricia! We hope that you settle into your new home well and look forward to seeing you around! Pop in and say hello if you're passing! Kind Regards, Henderson Connellan
★★★★★ 5/5
View Agents SellerSelling without undue stress - we had the "A" Team
Selling and buying houses is a highly stressful event especially when trying to time both activities to come close together. Fortunately we had Abby and Holly on the case and through their magnificent efforts, they secured a buyer and kept on the case until we had exchanged contracts.
Thank you
Denise
Denise · 28 February 2016 · Henderson Connellan Market Harborough
Agent replied · 2 March 2016
Thank you for your review Denise! We really appreciate it! Good luck for the future, we hope to work with you again!
★★★★★ 5/5
View Agents SellerEXCEPTIONAL SERVICE FROM A FANTASTIC TEAM
This was my first time using these guys and all I can say is THANK YOU. I've used various agents over the years but the quality customer service, the teamwork and professionalism of these guys has outshone everyone. My every query or question dealt with immediately with a happy to help attitude and not once made to feel like I was being a nuisance. Jasper, Paddy and Phil truly are a credit to your team. I'm just sorry I don't have more houses to sell
Vesna · 26 February 2016 · Henderson Connellan Corby
Agent replied · 2 March 2016
Thank you very much for such a great review! Just so you are aware, if you recommend us to someone who sells their property with us we will reward you with a £25 John Lewis voucher. Thanks again!
★★★★★ 5/5
View AgentsExcellent.
We sold our property and bought a new property through Henderson Connellan. Every single member of the team was professional, polite, friendly and efficient. Excellent service.
Helen · 26 February 2016 · Henderson Connellan Market Harborough
Agent replied · 2 March 2016
Thank you Helen, your review is really appreciated! Good luck settling into your new home!
★★★★★ 5/5
View Agents TenantMatthew
Henderson Connellan have been an excellent Agent, they have kept me fully informed throughout the process. Symonne, handled every perfectly and I would recommend them to anyone.
Matthew · 25 February 2016 · Henderson Connellan Corby
Agent replied · 29 February 2016
Thank for your review Matthew, it's greatly appreciated!
★★★★★ 5/5
View AgentsYou get what you pay for
Last year was a busy one for the family selling houses, with both my wife and I and our eldest daughter moving house.
Our experience with the agents in Harborough was a mixed one from outright unprofessional to absolutely exceptional and Hendersons were the agent at the exceptional mark.
The sale of our property handled by Hendersons was smooth, a buyer was introduced within days, our purchase, through a different agent was also relatively easy, strangely though because Hendersons did the chasing for us as the agent we were buying through was simply not interested once the sale had been agreed and stated that it was not his job to follow up on anything even though as we all know a house move is not a move until completion.
My daughter also moved last year, however her move was not so smooth, they used the same agents as us but in reverse as they bought through Hendersons.
Again Hendersons were exceptional and I genuinely believe my daughters move would not have gone through if it wasn't for the fact that Hendersons have a star in the making in Holly Smith who undoubtedly went beyond the call of duty to make everything happen ably assisted by Abby who with her continuous chasing and updating of the chain went where other agents were ether unable or unwilling to go.
David and Tom you have a great team there in Harborough and in my opinion you have the number one negotiator in town in Holly Smith, look after her!!!
We did get quoted slightly lower fees elsewhere, however the old adage 'you get what you pay for' is certainly applicable here.
Regards
David
David · 24 February 2016 · Henderson Connellan Market Harborough
Agent replied · 26 February 2016
Amazing review, thank you so much David. Both you and your daughter we great clients and we were all so glad that we managed a successful completion. I have passed your kind words of Holly to the company Directors. We all hope that you and Lauren are settling in well to your new homes and hope to do business with you again in the future. Just in case you do know of anyone looking to move, if you recommend someone to use Henderson Connellan and they sell with us, we will reward you with a £25 John Lewis voucher. Your review is greatly appreciated, thank you David. Tom
★★★★★ 5/5
View Agents TenantExcellent, professional and friendly service
Right from the first phone call I received excellent service regarding an enquiry for a house to rent. All the staff I have dealt with were both professional and friendly, in particular Symonne who carried out the viewing and handled everything from then on. Nothing is too much trouble and everything is dealt with efficiently and professionally. Would highly recommend Henderson Connellan Corby to anyone looking to rent a property.
Mark · 23 February 2016 · Henderson Connellan Corby
Agent replied · 25 February 2016
Hi Mark, thank you very much for the positive feedback. Enjoy settling into your new home! Henderson Connellan
★★★★★ 5/5
View Agentscould not fault service and efficiency
I can not fault James and his Team, the house valuation was spot on and sold to the first people who viewed.. looked at property with other agents and no one came close with their approach or service . (especially poor service from agents who charge a low fee) Was always kept updated and well informed , can't speak highly enough of the service and help i received
Mark · 22 February 2016 · Henderson Connellan Kettering
Agent replied · 25 February 2016
Hi Mark, thank you for leaving an excellent review. We hope to work with you again in the future! Kind Regards, Henderson Connellan
★★★★★ 5/5
View Agents SellerOutstanding service, helpful and informative estate agents
The service I have received from Henderson and Connellan, Kettering branch has been outstanding.
A truly personaised service with support at every turn.
Adam Brewster (sales manager) has made the whole process of selling my home a pleasure not a chore, Adam's attitude and outlook has made the sale quick and informative. He truly put his all into the process and has communicated at every stage.
Great agent I cannot rate high enough.
Emma · 19 February 2016 · Henderson Connellan Kettering
Agent replied · 24 February 2016
Hi Emma, thank you for your positive feedback. It's greatly appreciated! We hope that you enjoy your new home and settle in well in Market Harborough. All the best, Henderson Connellan
★★★★★ 5/5
View Agents SellerBrilliant
great service,would and will be recommending to anyone
Matt · 19 February 2016 · Henderson Connellan Market Harborough
Agent replied · 2 March 2016
Thank you for the excellent review Matt! Just so you are aware, if you do recommend us to someone who sells their home with us we will reward you with a £25 John Lewis voucher! Thanks again!
★★★★★ 5/5
View Agents BuyerExcellent
Very professional service , pleasant staff , are progressive in the purchase procedure and keep regular contact .
Refreshing to find a competent and professional agent these days .
Will certainly entertain using you in future transactions if possible
Mark · 19 February 2016 · Henderson Connellan Market Harborough
Agent replied · 24 February 2016
Hi Mark, thank you for your excellent review! Good luck with the work you're doing on your new home. If you would like advice or updates on the impact of the work you're doing on the value of your house let us know. We look forward to working with you again in the future. All the best, Henderson Connellan
★★★★★ 5/5
View AgentsGreat agent!
Very helpful and supportive throughout. Went above and beyond in dealing with solicitors and negotiating the completion date. Great stuff!
Lucy · 17 February 2016 · Henderson Connellan Kettering
Agent replied · 19 February 2016
Hi Lucy, thank you for your excellent review! You were a great vendor, we hope you enjoyed the champagne and good luck settling into your new home! Henderson Connellan
★★★★★ 5/5
View AgentsHelpful, Conscientious Staff
All the Staff at Market Harborough are very helpful and understanding and kept us informed every step of the way. We really felt they were working hard for us on our move which turned out to be a difficult situation but they were with us every step of the way.
We would highly recommended them.
Claire · 15 February 2016 · Henderson Connellan Market Harborough
Agent replied · 17 February 2016
Hi Claire, thank you very much for your review! We hope to work with you again in the future! Henderson Connellan
★★★★★ 5/5
View Agents SellerNot your typical estate agents...
Having dealt with a number of estate agents over the years I must say it was very refreshing to meet the team at Henderson Connellan. They are personable, knowledgable and not in any way pushy. Having used them for the sale of our property I wouldn't hesitate in recommending them. I will definitely be using their services for any future properties I wish to sell.
Carla · 12 February 2016 · Henderson Connellan Market Harborough
Agent replied · 15 February 2016
Thank you Carla and Yan for the excellent review! We look forward to working with you both in the future! Tom
★★★★★ 5/5
View Agents BuyerExcellent
Henderson Connellan as a company are brilliant, their professionalism and customer service is faultless. As buyers we are being kept well informed every step of the way by our enthusiastic friendly agent paddy. I would highly recommend Henderson Connellan to anyone and everyone.
KB · 12 February 2016 · Henderson Connellan Corby
Agent replied · 17 March 2016
Thank you for your kind review, Paddy is a star!
★★★★★ 5/5
View Agents LandlordAlways professional
Henderson Connellan have managed my properties for at least 15 years and I have always found them to be helpful and professional.
Roger · 12 February 2016 · Henderson Connellan Kettering
Agent replied · 15 February 2016
Thank you for the review and your continued business Roger! It has always been a pleasure working with you! Henderson Connellan
★★★★★ 5/5
View Agents SellerSelling made simple
We decided to sell our home after listening to a short radio clip about the current housing market, one quick phone call to Henderson Connellan resulted in the property being listed online within a couple of days and sold within a week, the Sales team were very effective and responsive to all enquiries in a professional manner
Matthew · 11 February 2016 · Henderson Connellan Kettering
Agent replied · 15 February 2016
Thank you for your excellent review Matthew! Just so you are aware, if you recommend us to your friends and family and they sell their home with us we will reward you with a £25 John Lewis voucher. Thanks again and all the best for the future! Henderson Connellan
★★★★★ 5/5
View Agents SellerEfficient, effective and personal
The service provided by Henderson Connellan has been excellent throughout. The whole team has worked extremely hard arranging numerous viewings, dealing with offers and acting as negotiators when things were not going smoothly. Communication between the team and with us has been outstanding. Tom, Dan, Holly and Abby have always been efficient and professional, as you would expect, but in addition they are very personable and have demonstrated great sensitivity, given that my Mother is elderly and had lived in the property for over 50 years, for which I am truly grateful..We would thoroughly recommend Henderson Connellan as being efficient and effective. Thank you!
Sarah · 11 February 2016 · Henderson Connellan Market Harborough
Agent replied · 12 February 2016
Thank you very much for your kind words Sarah. Also, thank you for the lovely biscuits you bought in the office, they were delicious! We would all like to wish you and Margaret the best for the future and if you're passing pop in and say hello! Thanks again! Henderson Connellan
★★★★★ 5/5
View Agents LandlordGreat service again and again
The girls there have been letting out my flat for about 4 or 5 years and their service and communication has been fantastic. Victoria and Carrie in particular. Thanks. I'll keep using your service.
Steve · 11 February 2016 · Henderson Connellan Kettering
★★★★★ 5/5
View Agents SellerExcellent, fast, professional and efficient service
I would like to personally thank Adam Brewster from the Kettering Branch who provided us with some excellent advice and guidance on our position, His professional service and attention to detail is a credit to Henderson Connellan and I would strongly recommend them to anyone wishing to buy or sell a home.
Steven · 11 February 2016 · Henderson Connellan Kettering
★★★★★ 5/5
View Agents BuyerProperty purchase!
I have to say how thoroughly impressed I was with Holly smith at Henderson Connellon when purchasing our house! The purchase had proved to be difficult from the start but holly never gave up. She was always in contact with me and even went out of her way, out of her working hours to chase people and keep me up to date on the situation! If it wasn't for holly we would never have gone through with buying our new home as the stress just would have been too much!! Abby was also absolutely brilliant, and so helpful helping us through the rest of the process once the sale had been agreed!! Based on the outstanding service received from these two lovely ladies I would certainly recommend hendersons to anyone looking to sell/buy!
Lauren · 10 February 2016 · Henderson Connellan Market Harborough
Agent replied · 12 February 2016
Hi Lauren, thank you very much for the excellent review! We're all so glad that you managed to finally get the home you wanted and that all the hard work was worth it! We will look forward to working with you again in the future. All the best and enjoy settling into your new home. Henderson Connellan
★★★★★ 5/5
View Agents SellerWhy would you go anywhere else!!!!
Henderson Connellan have always sold our houses, they are professional, courteous and go the extra mile to make sure the sale happens.
Zoe · 10 February 2016 · Henderson Connellan Kettering
Agent replied · 12 February 2016
Thank you very much for your review Zoe! Henderson Connellan
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