Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
View AgentsVery quick sale
Many thanks to Lee who not only sold our house but also helped us with the purchase of our new property even though it was with a different estate agent. Definitely above and beyond the call of duty. Many thanks for this. Also for the sale of our bungalow earlier in the year 2 sales in 1 year was very hectic but Lee helped us through it and hopefully we can have a bit more settled 2017.
Andrew · 22 December 2016 · Henderson Connellan Corby
Agent replied · 23 December 2016
Thank you Andrew for your kind review. May we wish you all a Merry Christmas and a Happy New Home!
★★★★★ 5/5
View AgentsOutstanding service, from beginning to completion.
I asked for a valuation on my property by 3 estate agents.
Tom Cheshire came to value my property. I had no doubt when I met Tom and heard his highly professional approach to marketing my house, who I should use.
Tom produced four draft brochures before the final one was approved. It was outstanding.
My house went on the market on the Tuesday, by the Following Saturday an offer of the full asking price had been made and which I accepted. You could not ask for better service than that.
Tom kept in close touch with me until completion. I am extremely grateful,
Rachael · 20 December 2016 · Henderson Connellan Market Harborough
Agent replied · 20 December 2016
Thank you for your kind words Rachael! It was a pleasure working with you, thank you for deciding to sell your property with us! Please stay in touch, I'd love to hear from you to know how you're settling into your new home. All the best and have a great Christmas! Tom
★★★★★ 1/5
View AgentsAt first, I thought Henderson Connellan were very professional and I was impressed by their sales pitch but it went downhill very quickly from there. We put our house on the market with them two weeks ago and have just cancelled our contract. They listed our house as 'detached' and 'bay-fronted' on RightMove, although our property is/has neither. I had to comb through the advert and found a total of 6 spelling/grammar issues, which made the advert look amateur at best. In two weeks, we haven't had a single person through our door, despite being informed that they had a list of 16 potentially interested contacts. I called them last Friday for an update as we hadn't heard anything and was told that our point of contact is on leave and it appears that in his absence, nobody was actively marketing our property. Although I fully accept that there isn't as much activity in the run up to Christmas, it would have been reassuring to have had a phone call or email to say that they had at least tried to follow up with the interested parties. Lastly, when we called to say that we would like to cancel our contract, they sounded glad to be rid of us and couldn't wait to get us off the phone. Not how I expect to be treated when I have made a complaint.
Sheridan · 19 December 2016 · Henderson Connellan Corby
Agent replied · 20 December 2016
Hello Sheridan. Thank you for your review, all feedback is valued! We are sorry that you feel the service provided didn’t meet your expectations and we would like the opportunity to rectify or discuss your concerns in more detail. We do have a complaints procedure in place and can discuss this with you in more detail if you wish. With regards to the problems you have stated in your review, we have taken your comments on board and looked into the points you have discussed, on very few occasions mistakes are made and we do our very best to rectify these issues quickly and efficiently when they arise. Christmas time dramatically affects the level of buyer interest on properties which are for sale and unfortunately this coincided with the timing of receiving your instructions to market your property. However the property market really starts to strengthen again early in the New Year with strong buyer interest returning, with this in mind we feel that terminating of the contract within the two week ‘cooling off’ period didn’t quite give us time to try and re-impress you with the quality service that we strive to provide. We hope that you achieve a successful sale on your property at the earliest opportunity and as mentioned if you would like to discuss your concerns or our complaints procedure please call me and we can arrange a meeting. We wish you all the best for 2017, and hope you have a smooth, stress free home move.
★★★★★ 5/5
View AgentsWhy use anyone else?
I have now bought & sold 3/4 properties with Henderson Connellan over the past 15 years and would not use anyone else. From the valuation process with David and sales negotiating with Holly, Tom & Danielle it was simplicity. Abby was exceptional with the sales chasing & dealing with the solicitors, nothing was any trouble and all communications were clear and precise. Henderson Connellan are by far the leading agent in the Market Harborough, Corby, Kettering & surrounding areas. I speak from experience!
Steven · 13 December 2016 · Henderson Connellan Market Harborough
★★★★★ 5/5
View AgentsExcellent Service
The service we received from Henderson Connellan (particularly Danielle and Abby) throughout the purchase of our new home in Market Harborough has been exceptional. They would always try and squeeze in viewings for us, whether it was short notice or causing them to work out of hours. They worked tirelessly back and forth between us, the vendor and both solicitors in order to get everything sorted in order to exchange. Nothing was ever too much to ask of them. I would highly recommend them to anyone wishing to buy a home in the area.
Caroline · 13 December 2016 · Henderson Connellan Market Harborough
★★★★★ 5/5
View AgentsGreat experience
From initial valuation visit by David Hulett, through sales by Holly and follow up with solicitors and buyers, Henderson Connellan were very efficient and engaging. They had their eye on the ball at all times and were always easy to contact. They also kept me informed at all stages without ever being intrusive. Great experience and a relatively quick sale.
Liz · 12 December 2016 · Henderson Connellan Market Harborough
★★★★★ 5/5
View AgentsBrilliant
The way our estate agent helped my partner and I to find our first home together was brilliant.
I'm so happy and the services and support they provided us have been amazing, I'm so grateful and can't thank them enough
Lucy · 12 December 2016 · Henderson Connellan Corby
Agent replied · 12 December 2016
Hi Lucy, Thank you for your kind review and we hope you enjoy your new home!
★★★★★ 5/5
View AgentsExcellent service highly reccomend
This is our second time selling with Henderson and I cannot recommend them enough.. Adam the sales manager has been very honest and helpful throughout the whole process and an absolute pleasure to deal with.. I would also like to thank Sam for selling our house in record time and Jess, Jo and James for all their hard work involved in the process..
Joanna · 8 December 2016 · Henderson Connellan Kettering
★★★★★ 5/5
View AgentsCommitted, involved in the process throughout, a true professional
We are about to complete the purchase process of a house near Wellingborough and we were impressed by the attention to detail that Sam has exhibited. He has been committed. as well as involved in the process. He always came back with answers to questions and he was able to offer advice when it was warranted. Always willing to help, even if it meant an extra journey.
Theodore · 7 December 2016 · Henderson Connellan Kettering
★★★★★ 5/5
View AgentsGood service
Quick and easy to deal with, very polite staff and very thorough with moving in information. Would use again in the future if needed.
DB · 4 December 2016 · Henderson Connellan Corby
Agent replied · 7 December 2016
Hi Daniel,
We really appreciate your kind review, we hope your tenancy period with us is a good one!
★★★★★ 5/5
View AgentsBest Lets run by Carrie and her team
I have rented a cottage in Cranford from Henderson and Connellan for 10 years on December 1st 2016. In that time my husband and I have always had the most help needed, repairs dealt with quickly. The letting industry is very fast moving now and it is so nice they have kept that friendly approach. Thank you for finding us a long term rental in such a pretty village
Debbie · 29 November 2016 · Henderson Connellan Kettering
★★★★★ 5/5
View AgentsProperty sales
Delighted with the quality and service provided to us by Henderson Connellan once again this year
Jeff · 28 November 2016 · Henderson Connellan Corby
Agent replied · 29 November 2016
Thanks Jeff, we really appreciate the repeat business.
★★★★★ 5/5
View AgentsHolland 12 Church Street Broughton
Very helpful, particularly when Sam took a great deal of time in care in showing our family around our prospective purchase on my mother's birthday.
Would not hesitate to recommend your services in the future.
William · 27 November 2016 · Henderson Connellan Kettering
★★★★★ 5/5
View AgentsStuck with us all the way!
With let down after let down from people around us, Lee and Paddy were always there to keep us on track and provide a solution to our issues...as well ensuring that the whole chain didn't collapse
After nearly a year we can finally move into our new home, Thanks!!!
Darren · 23 November 2016 · Henderson Connellan Corby
Agent replied · 23 November 2016
We have total respect for you and Sarah persisting with the move, It's rare to have so many set backs but with patience and a positive attitude you guys did it! Congratulations.
★★★★★ 5/5
View AgentsExcellent service!
I would absolutely recommend Henderson Connellan - throughout our sales and purchase process I think at some point we have probably dealt with most of the team at Corby - all of which have been extremely patient, considerate and professional.
Thanks for making a generally fraught and stressful process as painless as possible!
Danny · 22 November 2016 · Henderson Connellan Corby
Agent replied · 23 November 2016
Thanks Danny! You and your lovely family have bought a super house in a prime position. We hope you settle in for the Christmas period.
★★★★★ 5/5
View AgentsSale of property
Professional, friendly and an outstanding service from all of the Henderson team a special thanks to Phil on the sale of our property with a full asking price! but all were fantastic and contributed and we will definitely use your service again.......
In 3 years time
Charlene · 22 November 2016 · Henderson Connellan Corby
Agent replied · 23 November 2016
Thanks Charlene, we hope you and Andy enjoy your new home!
★★★★★ 5/5
View AgentsSally was very helpful at all stages of the process. She kept things going when others in the chain were dragging their heels
Chris · 15 November 2016 · Henderson Connellan Market Harborough
★★★★★ 4/5
View AgentsThe Process.....
We have found Henderson Connellan very helpful with communication and making sure things are of track. They have always obliged to requests to view our home to be to allow us to measure up before the big day etc.
We did find things a little pressured in the early days with chasing us up for answers rather go through those we are paying to do this on our behalf but it worked out well in the end.
We found Sam, Jessica and Karen very helpful and a credit to the team.
Lee · 15 November 2016 · Henderson Connellan Kettering
★★★★★ 5/5
FacebookThese guys went above and beyond to help with the sale of our house . Would defiantly recommend there professional friendly service . Thank you again Tom & Holly x
Jennie · 9 November 2016 · Henderson Connellan Market Harborough
★★★★★ 5/5
View AgentsExcellent customer service and professionalism
I have no reservations in recommending Henderson Connellan to anyone who is looking to place their property on the market. The team lead by James are professional, courteous and show a very high level of attention to detail. The marketing was first class and as individuals they showed a great deal of empathy and understanding. I feel comfortable in endorsing their services and would look no further when requiring such services again in the future.
Alastair · 5 November 2016 · Henderson Connellan Kettering
★★★★★ 5/5
View AgentsExcellent Servie, 10/10.
Having dealt with many Estate Agents previously, both myself and my partner have to conclude that Henderson Connellan are the best we have ever experienced. The service was exceptional from when we booked our first viewing right through until completion. We were kept informed regularly and no problem was too small for them. All staff members that we spoke to where highly professional, helpful and highly efficient. Can't thank you all enough for providing us with an excellent experience. Would highly recommend to anybody.
Sian-Blue · 11 October 2016 · Henderson Connellan Kettering
★★★★★ 5/5
View AgentsAwesome team, really genuine
Great bunch of agents, really take the time to get to know what you are looking for and don't muck around with too much 'estate agent' talk! Would highly recommend.
Stephanie · 1 October 2016 · Henderson Connellan Corby
Agent replied · 3 October 2016
Thank you so much for your kind review!
★★★★★ 5/5
View AgentsHenderson connellan got the job done
It started with Adam selling our flat (twice) quite quickly, after another agents had it for a year.
Then throughout the whole drawn out process - Emma, especially, was the one constant shining light and Henderson Connellan the only organisation we would recommend.
It felt more personal and like they actually care.
Top marks Henderson Connellan Kettering!
Caroline · 30 September 2016 · Henderson Connellan Kettering
★★★★★ 5/5
View AgentsExtremely professional
Henderson Connellans were a pleasure to deal with, Holly in particular helped us with our sale and she was lovely. We would use them again
Carys · 23 September 2016 · Henderson Connellan Market Harborough
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
