1/5
Not what you think!! These "estate agents" work on the basis of two people offering asking price and an auction ensuing. Business ethics of my big toe. …

Trusted Agent profile · Northamptonshire and Leicestershire
Verified
★★★★★
1,595 reviews across 3 offices and 3 platforms
Henderson Connellan has three offices, in Kettering, Market Harborough and Corby (Northamptonshire and Leicestershire). Together they have 1,595 reviews on three platforms, rated 4.8 out of 5 overall.
1,256
Reviews on Google
All 3 offices
77
Reviews on Facebook
All 3 offices
262
Reviews on The Trusted Agent
All 3 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Henderson Connellan, (Market Harborough branch), recently sold my father's bungalow. Everything went smoothly and I feel that it is because all the agents knew ...Read all 104 from sellers
Having recently purchased my first home I can honestly say I'm more than chuffed with the service provided by Paddy and the team at Henderson Connellan. Being ...Read all 77 from buyers
The Henderson Connellan team have been looking after my properties for three years and I have no complaints. There is always someone to answer the phone if I ...Read all 13 from landlords
Right from the first phone call I received excellent service regarding an enquiry for a house to rent. All the staff I have dealt with were both professional ...Read all 15 from tenants
Henderson Connellan's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Henderson Connellan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Not what you think!! These "estate agents" work on the basis of two people offering asking price and an auction ensuing. Business ethics of my big toe. …
5/5
I've both rented my property and sold property with Henderson and Connellan, using their Kettering and also Market Harborough office. Did a very thorough inventory for me and found their team both professional and friendly. Liked that …
1/5
When renting a property from them they where great! the moment first months rent and deposit came out that was it. If you needed to contact them you couldn't. They would never reply ! When they did decide to reply they where rude even …
5/5
"Excellent, prompt & accurate information delivered by every one of the Team after many questions. Nothing was too much trouble. A real credit to Henderson Connellan" …
5/5
Exceptional quality, best in town!
We would recommend Victoria & the team at Henderson Connellan in a heartbeat if you were looking for agents to work with. We really appreciate their quick responses, clear communication and helpful manner.
5/5
Fabulous team
The team at Henderson Connellan go above and beyond to make the selling of your property as easy and stress free as possible. Nothing is too much trouble and they work hard to deliver a stunning brochure and conduct the viewings often staying beyond the working day to deliver the sale. Having undertaking viewings with other Estate Agents Henderson Connellan are far superior in their professional approach I would have no hesitation to recommend them to anyone. Henderson Connellan make what can be a stressful time bearable and work closely together as a great team to ensure both the seller and purchaser are informed and updated promptly at all times.Cant fault them!
5/5
Top service from the team
Rented through HC for the last couple of years, always found them very professional and can recommend them highly
5/5
Excellent service
We successfully bought our house with the help of Shane Harmon , fantastic service from Shane from beginning to end of sale and we were moved in within the 8 weeks, everything went smoothly , Shane was always straight back to us if we had ever called whilst he was out of the office. A very stressfree move Thankyou for all your help
Thanks Charlene, we hope you enjoy your new home!
5/5
Excellent service
We bought our new home through Henderson connellan, we dealt with Shane Harmon from beginning to end of sale, he showed us round the house and helped us buy our new home, fantastic service all the way and sale complete and moved in within 8 weeks. Shane kept us up to date on everything and always returned our calls straight away when he was out of the office working. We were very stress free with what should have been a very stressful (in past experience) time. Thankyou very much Shane for all your hard work in completing our house move.
5/5
Top notch from start to finish
Spot on with valuation (which was £80,000 more than one of their competitors!) as proven by a quick sale. Impressed by attitude, commitment and professionalism of all staff with whom I came in to contact.
5/5
Don't waste time with the others....
Go straight to Henderson Connellan. We believe their professionalism and caring attitude really can't be matched by any other estate agents in Kettering. We've used them more than once but this time we were involved in a long chain which is never easy and whilst solicitors in every link of the chain seemed just too busy and stressed to chase each other up to link everything together smoothly, Karen at Henderson Connellan did a great job in obtaining information and passing it along the line. She kept us informed every step of the way and nothing was too much bother for her. Would definitely recommend Henderson Connellan. Pete and Lorraine
5/5
Outstanding!
After an awful experience with another estate agent, everyone at Henderson conellan made everything to do with our tenancy a breath of fresh air, easy to contact and no query was too big or small. Very easy! Thanks again Symonne!
Thanks for the kind review!
3/5
Lack of communication a huge disappointment!
Henderson Connellan were initially fantastic when selling my house. They got 15 people to view my property and it SOLD in 1 week. I was delighted. Then I heard very little from them and had to chase them for information. There was no sale progression reports. Thankfully my solicitor kept me informed of events so that on completion, I knew what to expect. As again, no contact from estate agent. I am extremely disappointed in the lack of communication in general and of sale progression from the Estate Agent.
Thank you for your review Patricia, we are very sorry that the after sales service did not meet your expectations. We try our very hardest to offer the best level of service throughout the selling and aftersales process. I can see comprehensive notes on the file for your sale but do apologise if the service didn't meet what you were expecting. Please feel free to call or come in and discuss further, we would welcome more feedback.
5/5
Fantastic service from start to finish!
I have recently sold my property in Market Harborough, and Henderson Connellan were recommended to me. I was not disappointed! Every single person I dealt with were efficient and professional. In particular, Holly Smith was fantastic during the advertisement and sale of the property and Abby Bulley went above and beyond expectations at every step of the after sale. I am extremely happy I went with Henderson Connellan. Having moved away from Market Harborough, and selling my property from over 300 miles away, Henderson Connellan made the entire process stress free and straightforward. Thank you all so much!
4/5
HOLLY SMITH
Holly was helpful and understanding of my requirements and position. She was very honest when problems arose and supportive of my final decision.
4/5
Reliable, easy to contact, professional and friendly. We rented through Henderson Connellan for 3 years and had no major issues. If there was ever a problem we could give them a call and they would resolve the situation sufficiently and quickly. I would definitely recommend Henderson Connellan. Even as a tenant they make you feel important.
5/5
Professional,friendly ,efficient
Have used HC twice now main contact being Tom and will continue to use for future sales.. Each time have provided great service,photography etc and we have benefitted from their previous client relationships with potential buyers. Both properties sold in 2 days. Job well done!!
5/5
Exellent service
All staff exellent, everyone new of our property. If we rang and the person we were dealing with wasn't there others would be able to answer questions for us. Kept us informed regularly very happy with service.!
5/5
Very Smooth Move
We found Henderson Connellan to be excellent during the recent sale of our house. They have extensive knowledge of the local market & sold our property without any hassle. They respond to queries very quickly & the progress chaser was worth her weight in gold when it came to keeping things on track.
5/5
Excellent efficient friendly service
We have been nothing but impressed with Henderson Connellan and Tom who was helping us to sell. When things went pear shaped, as they often do in conveyancing, Tom worked hard to help sort the situation out as did the rest of the team. We are very grateful and in the end all went well
5/5
Professional service with a very friendly manner
Henderson Connellan provide an extremely professional estate agency service and have a very friendly manner. I would unreservedly recommend them to others and would definitely use them again myself should the need arise.
5/5
Great service
Thank you to all at Henderson Connellan for the assistance with our sale and purchase. It got a bit hairy from time to time to say the least but they did everything in their power to usher the process along. Thanks guys.
5/5
Excellent service
We are first time buyers and received and excellent service. Holly in particular was extremely helpful, she knew exactly what we wanted and made every effort to show us any new potential properties. The after sales team were also great, Abby kept in touch with us and ensured the sale went through without any issues. We love our new house and cannot thank the team enough, I would not hesitate to use Henderson Connellan again in the future.
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Kettering has the most, with 676 reviews rated 4.7 out of 5, followed by Market Harborough with 627.
The three Henderson Connellan offices, by town:
104 reviews from sellers, rated 4.9 out of 5 on average. For example, Carol wrote: "Henderson Connellan, (Market Harborough branch), recently sold my father's bungalow. Everything went smoothly and I feel that it is because all the agents knew ..."
77 reviews from buyers, rated 4.9 out of 5 on average. For example, Will wrote: "Having recently purchased my first home I can honestly say I'm more than chuffed with the service provided by Paddy and the team at Henderson Connellan. Being ..."
13 reviews from landlords, rated 5.0 out of 5 on average. For example, Jay wrote: "The Henderson Connellan team have been looking after my properties for three years and I have no complaints. There is always someone to answer the phone if I ..."
15 reviews from tenants, rated 4.9 out of 5 on average. For example, Mark wrote: "Right from the first phone call I received excellent service regarding an enquiry for a house to rent. All the staff I have dealt with were both professional ..."
Yes. In The Trusted Agent 2026 awards: Henderson Connellan, Kettering won Platinum; Henderson Connellan, Market Harborough won Gold.
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