Trusted Agent profile
★★★★★
445 reviews across 5 offices and 4 platforms
Hearnes Estate Agents has five offices, in Ferndown, Bournemouth, Poole, Ringwood and Wimborne. Together they have 445 reviews on four platforms, rated 4.6 out of 5 overall.
384
Reviews on Google
All 5 offices
58
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 5 offices
1
Reviews on Trustpilot
Business-wide
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Hearnes Estate Agents's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat Estate Agents, all so helpful and knowledgeable. Would not hesitate in using them and definitely give them 💯% in everything they did for our smooth house sale. Thank you all 🙂 …
I’m so glad you felt it was smooth. 😄A long chain made life tricky but Hannah worked hard to keep things moving. I hope you really enjoy this exciting new chapter in your life. All the very best, Lyndon. …
5/5
GoogleFirstly Michael was so helpful and friendly when I viewed the property, and Hannah was an excellent Sales Progressor who was very professional and proactive. That made a very real difference to the whole process and she kept it going, and kept me informed throughout.
Hi Suzette. Thanks for your review and congratulations on your purchase. I'm so glad we were able to help and I'll pass on your kind words to Michael and Hannah. Nice to see it go through quickly and smoothly. Thanks again, Lyndon Le Boutillier
5/5
GoogleFrom first viewing a property to completing the purchase Hearnes Estate Agents (Poole) friendly, efficient and professional. Hannah kept me updated as the sale progressed and dealt with my questions very promptly, ensure progress went smoothly. I have even been offered help in finding a new estate agent to sell a property I have in Wales which hasn’t sold after two years on the market, what exceptional service, with many thanks.
Thanks for your lovely review Jayne. A tricky double chain to tie together but all worked out well in the end. Happy to help with advice on Wales whenever you're ready! Warm regards, Lyndon
5/5
GoogleA big thank you to Fiona @Hearnes for all of her help and support during the exchange and completion process of my property purchase. It wasn't a straightforward even and Fiona's support, professionalism and due diligence in the process was very mush appreciated.
5/5
GoogleBrilliant performance from Hearnes of Poole, Really friendly and easy to deal with, Once sale price agreed with buyer property legally completed in five weeks, Wonderful achievement by Lynda and her team. A big big thank you to all. Ian and Maureen Croad
Hi Ian. So nice to have a quick transaction at the moment! It helped that you were very pro-active as well and Hannah said her job might be in danger if everyone was like you! :-) Thanks for your kind review. Warm regards, Lyndon Le Boutillier.
5/5
GoogleExcellent service. Very helpful, professional staff who know all the ins and outs of the business, but at the same time treat their clients as people.
Thanks Duncan for your kind words. Yours was quite a complicated double chain to get to exchange all at once but perseverance and patience from all involved made it happen just in time! Thanks for your help as well! Warm regards, Lyndon and the team!
5/5
GoogleGreat service from Hearnes again, this time both buying and selling though them. Particular shout out to their Sales Progressor, Hannah who was brilliant in getting the purchase / sale over the line.
Hi Daniel. Thanks for your kind words. You were an absolute pleasure to have as a client and I’m so glad that everything went through (relatively) smoothly. You’ve bought a great house there and I hope you’re really happy with it. Many thanks, Lyndon Le Boutillier.
5/5
GoogleIf you need to sell your home, use Hearnes ! Massive thanks to Lynda, Michael and especially Hannah for all your hard work and support during our sale. Michael is very professional when it came to the viewings , make sure you keep hold of him ! From the first moment placing our house on the market with fantastic photos and marketing from Lynda to getting the viewings, they were nothing short of professional. Hannah , you deserve a medal ! Thanks for putting up with us when we started to worry, you kept us reassured and informed throughout. I’ll say it again , Thank you all so much for helping us through this slightly stressful journey and making it all flow easier …and for selling our home !
Thank you for your kind review Andy. Hannah says that you were lovely to deal with and asked to pass on her warm regards. I hope your moving day goes smoothly and you enjoy your new home. All the very best, Lyndon Le Boutillier.
5/5
GoogleWe recently completed the sale of a property with Hearnes Estate Agents and couldn't be happier with the experience. The team made the whole process smooth and stress-free, with excellent communication and support from Hannah, Michelle, Nova, Jordan, and Michael. Much appreciated. Highly recommend their services!
Hi Talal. Thanks for your very kind comments about the team at Poole. So happy that everything went smoothly for you and I know Hannah is looking forward to giving you the keys! Thanks again, Lyndon Le Boutillier.
5/5
GoogleRating only, no written review.
5/5
GoogleThe whole Hearnes team in Poole provided excellent service, commitment, energy and drive in selling my Mum's house in difficult times and never wavered in their upbeat and friendly approach. Excellent in all areas of communication, understanding, knowledge of the market and attention to detail right through to completion.
Thanks for your kind words. This market takes a lot of patience and perseverance and you showed it in boat loads!!! It has been a pleasure working for you and I do hope your mother settles into her new home well. Warm regards, Lyndon Le Boutillier.
5/5
GoogleI recently had the pleasure of working with Hearnes Estate Agents to purchase my new home, and I could not be happier with the experience. From start to finish, the team displayed professionalism and a genuine dedication to finding me the perfect property. The agents were incredibly knowledgeable about the local market and provided valuable insights that helped me make informed decisions. Their attention to detail and commitment to understanding my vision made the entire process smooth and enjoyable. Communication was outstanding throughout. The team was always prompt in responding to my inquiries and kept me updated every step of the way. They were patient in answering my questions and went beyond to ensure I was comfortable and confident in my choices. Throughout the mortgage process, the team encountered a few unexpected challenges but handled them with ease and professionalism even in my specific case. They worked diligently to get me the best possible deal, demonstrating both integrity and persistence. Thanks to their efforts, I was able to secure my first home at a proper price. Overall, I highly recommend Hearnes Estate Agents to anyone in the market for a new home. Their expertise, professionalism, and genuine care for their clients set them apart in the real estate industry.
Hi Vladimir. Thanks so much for your review and kind words. I know it took a while with plenty of hurdles but patience and perseverance from both you and the seller made it worth it in the end! Your mortgage and solicitor situation it quite an interesting transaction but everyone worked together to make it happen. I hope you’re settling well into your new home. Warm regards, Lyndon Le Boutillier.
5/5
GoogleFantastic service from the whole team, great service would definitely use again. Thank tou
5/5
GoogleLoverly people have good knowledge of property with friendly advice good at valuations and very good presentations thanks Clive
5/5
GoogleReally impressed with the service offered by Hearnes Wimborne. Particular thanks to Jeremy & Mark who helped us buy our home. They were empathetic, courteous and professional throughout.
5/5
GoogleHearnes in Wimborne are probably one of the best agents around. I sold a previous property through Hearnes in Ringwood and even though my current property has been on the market longer than expected, I would highly recommend the team of Mark, Judi and Linda in Wimborne. They are always so helpful and very flexible.
5/5
GoogleWe have just completed on the sale of my late mother's home in Merley. I would highly recommend Hearnes as an estate agent. They are professional and responsive. Clive was so kind and compassionate about my situation when I first walked in the door. I decided to go with Hearne's due to Clive and Jeremy's positivity about the house, it needed work but they weren't negative about it and could see the positives and benefits about the property as a whole. All staff that I have spoken to - Clive, Jeremy, Judi and Linda have kept me well informed throughout the whole process. Thank you all for making a difficult time a little easier.
5/5
GoogleI'd like to thank Michael from the bottom of my heart for going the extra mile in securing our new home! Still early days but his attention to detail and customer service is outstanding. THANK YOU MICHAEL 😊 …
5/5
GoogleGreat service
Thank you for your 5* review Carol. Glad we could get it sold for you!
5/5
GoogleRating only, no written review.
Thank you Simon.
5/5
GoogleThe buying process with Hearnes has been just amazing! All the staff are so lovely and kind which is what you need in such a stressful time when buying a house. Cannot fault them! Highly recommend
Hi Sapphire. Thanks for your kind words, I'll make sure everyone gets to hear them. Hope you're settling in well and enjoying your first home!!
5/5
GoogleHearnes Estate Agents were absolutely amazing throughout my mum’s house sale. Everyone was brilliant and extremely helpful and supportive, but especially Michael who we first met for the valuation and then was brilliant at showing prospective buyers the property. When the first sale fell through, Michael got back on the case and secured us a buyer a few days later. Hannah Palmer was also brilliant once we secured a buyer and helpful when we had any queries. You can really feel that everyone at Hearnes are proud of what they do and care for their clients. We also met Lynda when we instructed Hearnes and it was lovely to receive a call from her in exchange to make sure all was okay. A personal service provided by very professional and caring people. Would recommend anyone in the Parkstone area to use them.
Thank you for sharing these lovely words and thoughts Tania. You're right, we do all care about all our clients and I'm so glad it shone through in the service you received. Our very best wishes in all your future endeavours! Warm regards, Lyndon Le Boutillier.
5/5
GoogleExcellent
Thank you Pauline
5/5
GoogleAndy at Hearnes was fantastic - attentive, always available - and if not, he would call back the same day. Andy secured my sale, was a brilliant go between with myself and the sellers and the bottle of fizz was a lovely touch on completion day - I would recommend Hearnes Bmouth office and especiall Andy
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Ferndown has the most, with 177 reviews rated 4.5 out of 5, followed by Bournemouth with 137.
The five Hearnes Estate Agents offices, by town:
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