Hearnes Estate Agents reviews

★★★★★ 5/5

Google

I had an excellent experience with Hearnes Estate Agents in Bournemouth. Matt and Andy were my main points of contact and were outstanding throughout the entire process. They sold my property quickly, carried out thorough background checks on my buyer, and also proactively checked the chain below me, which meant there were no complications or unpleasant surprises. Every agent who carried out viewings provided prompt, detailed feedback, and I was always kept fully informed. Their communication, attention to detail, and proactive management of the chain gave me complete confidence from start to finish. I wouldn’t hesitate to recommend Hearnes, particularly Matt and Andy, to anyone looking to sell their property in the Bournemouth area.

Stephnie · 16 February 2026

★★★★★ 5/5

Google

Massive thanks to Andy, Sally and the team at Hearnes for all playing their part in managing the sale of our property. They have been extremely supportive and helpful throughout the whole journey of our sale, offering sound advice and assisting with solicitors enquiries. Friendly, professional, proactive and quick to respond, I wouldn’t hesitate to use Hearnes again. Thanks for looking after us Hearnes!

John · 10 August 2025

★★★★★ 5/5

Google

I had the pleasure of dealing with Eleanor at Hearnes . I honestly cannot recommend Eleanor highly enough. From the very first conversation, she stood out as a true professional who combines deep knowledge of the market with genuine care for her clients. Nothing ever felt like too much trouble, every question was answered quickly, every detail was handled with precision, and she made what could have been a stressful process feel smooth and even enjoyable. What impressed me most was her personal touch. She listened carefully to what I needed, offered honest advice, and went above and beyond to make sure everything worked out perfectly. It never felt transactional, it felt like she was fully invested in achieving the best outcome for me. If you’re looking for an estate agent who is not only highly skilled but also incredibly supportive and trustworthy, look no further. She is a rare find in this industry, and I feel lucky to have worked with her.

A · 27 September 2025

★★★★★ 5/5

Google

Having been on the market for a while we tried Hearnes. Andy was courteous and smart but also a skilled negotiator in helping the seller see the favourable differences in property comparisons. He is supported by a cheerful and professional team who chase the detail to secure a successful outcome. Highly tecommended

David · 10 August 2025

★★★★★ 5/5

Google

Great experience buying a property through Hearnes Bournemouth. Good communication and clear honesty. Andy was our main contact and was transparent and helpful. Even the rest of the team seemed polite and knowledgeable when viewing some of the other properties they had listed. Next time we are looking for a property to purchase I will be checking theirs out first.

Sam · 27 October 2025

★★★★★ 5/5

Google

After 7 years of living in Bournemouth the time had come to sell up and move back to London and Hearnes was the perfect choice to help me with my move. Andy and his team were conscientious, thorough, kind, caring, and considerate and …

Ben · 16 April 2025

★★★★★ 5/5

Google

We had our property on the market for some time before deciding to move to Hearnes, having initially been introduced to Andy. From the outset they provided clear, honest advice and a well thought-out strategy. The whole team were excellent with viewings and managed to secure a sale for our house very quickly. They also introduced us to our new home through their confidential marketing, which made the whole process and negotiations far more efficient. Throughout the entire journey the team were always available, highly professional and extremely supportive. Buying and selling at the same time can be stressful, but they made the process feel smooth and well managed. I couldn’t recommend the team at Hearnes enough - just wish we found them sooner 😊

Zack · 16 March 2026

★★★★★ 5/5

Facebook

Recently bought a property from Hearnes Bournemouth. Cannot thank Matt enough for his help and support liaising with all solicitors and agents, despite Hearnes not being the agent for the property I was selling. Friendly, reliable, knowledgable - a great team. 100% recommend for selling a property through / buying a property from. Thanks for all the effort you put in - the bottle of wine on key collection was an added bonus!

Sarah · 4 November 2024

★★★★★ 5/5

Google

Absolutely thrilled to share our experience with Hearnes properties in Bournemouth and our fabulous realtor, Eleanor! After what felt like ages searching for our dream home ,things were turned around for us . She was incredibly sensitive to our needs and wishes, always ready to listen and offer her expert advice. Eleanor guided us through the entire process till the very completion with such understanding ,timely communication and admirable professionalism, and we truly felt supported every step of the way. What really stood out was how kind and friendly she was ; it felt like we were working with a friend rather than just a realtor. By the end of it all, we genuinely consider her a friend of family now ! If you’re looking for someone who really cares and knows the ins and outs of the market, Hearens properties is the one to go for. Can’t thank them enough for helping us find our perfect home!

Nahla · 12 February 2025

★★★★★ 5/5

Facebook

It was a very pleasurable experience with Hearn especially James, who worked very professionally. He kept me updated every single step of the purchasing process and also provided a weekly summary update on every Friday afternoon. Also, he worked proactively regarding any unexpected happens. It was very helpful because I am the first time buyer so there were various unknow things. He was very supportive from beginning to end of the process. I would highly recommend Hearn and James Evans.

Yonghun · 13 December 2019

★★★★★ 5/5

Facebook

I can’t speak highly enough of the Hearnes Bournemouth Team . . they provided an outstanding service in every aspect throughout the whole process. From day one, they immediately jumped into action and worked proactively and with speed, which was exactly what we needed, as we had to meet a tight deadline and a tight budget! They were able to sell our property as soon as it hit the market, from clients already on their radar and they helped negotiate both our sale and next purchase so we could get exactly what we were after. I believe we would have struggled hard to achieve all of this without their help. They’ve been so positive, reassuring and reliable every step of the way and have gone above and beyond to deliver the best service I’ve ever received from any estate agent. Special thanks to Andy, Alec and James who have been looking after us so well. Can’t thank you all enough. I’ll be recommending you to everyone!

Lisa · 11 December 2019

★★★★★ 5/5

Google

Hearnes is undoubtedly the top agent in Bournemouth. I've hired a few other agents to sell my property but they didn't have the authentic savviness, quality or conviction to sell my home. These guys actually care. You can trust them, which I never thought I'd say about an esate agent! Real people, always available to listen and counsel. It's very much a team experience. Especially Andy King - a diligent, conscientious, patient, doggedly determind and honest quality operator. Got my sale over the line, despite a maddening time with a lacklustre solictor! Even some laughs along the way. Massive thanks. Incredible job!

Ben · 20 June 2023

★★★★★ 5/5

Facebook

We have just sold our flat, and bought a new home through Hearnes. Throughout the process the whole team were amazing at keeping us up to date and keeping everything moving. Thank you to everyone in the team with super special thanks to Alec, Sandy and James. Love our new home, so don't plan to move again for a while, but when we do Hearnes will be the only agent we contact.

Amanda · 28 October 2018

★★★★★ 5/5

Google

Great estate agents! The whole team at Hearnes Bournemouth were friendly and professional and engaged but especially Amy who led on my sale. Amy checked in with me regularly, giving updates and advising me on next steps. …

Siobhan · 16 April 2025

★★★★★ 5/5

Google

Hearnes did an outstanding job selling our house and helping us find our new home. Matthew, Eleanor, Carolyn and Steve made the entire process smooth, handling everything with professionalism and care. The team was always responsive, …

A · 16 April 2025

★★★★★ 5/5

Google

Once again the iconic team at Hearnes Bournemouth have pulled together and sold our property. It only requires 1 person to visit as the incredible sales team did their bit whilst sipped on latte somewhere away from the viewings that our …

Russel · 16 August 2025

★★★★★ 5/5

Facebook

We’ve had many viewings with Hearnes Estate Agents over the past few months and have been very impressed by the professionalism, enthusiasm and kindness of the staff. It is always a pleasure to view a property with Hearnes with good, honest advice provided about the properties. We have been very pleased with all the agents that showed us properties especially Alec and Ryan. Thank you xx

Nesrin · 15 November 2018

★★★★★ 5/5

Google

Andy and team (especially Ellie) at Hearnes bournemouth are outstanding! Patient, attentive, caring and professional. They were outstanding from first viewing to completion, great comms via WhatsApp and phone / email. Couldn't fault them …

Dave · 16 April 2025

★★★★★ 5/5

Facebook

Andrew King recently completed our purchase in just five weeks, and I highly recommend Andrew and wouldn’t go anywhere else. Andrew is professional, reliable and really knows his stuff. It was a breath of fresh air working with an estate agent we knew we could trust 100%, and Andrew had our best interests at heart at all times.Nothing was ever too much trouble and always done with smile. Thank you Andrew for all the hard work you put in to help us get our dream home. Mr Lo Muto

Ivan · 27 July 2022

★★★★★ 5/5

Google

Great service from Matt at Hearnes Bournemouth. Excellent communication from start to finish, always kept me up to date and was always contactable. Definitely went the extra mile to help my sale through when most other agents wouldn’t have done. Had a great experience and would highly recommend Matt and the team at Hearnes Bournemouth. Thank you for making the sales process so smooth and easy.

Andrew · 20 June 2023

★★★★★ 5/5

Google

I recently sold a flat through Hearnes (Bournemouth branch) and despite the complications and challenges of trying to sell in the middle of the Covid-19 pandemic, Hearnes made the process very easy and pain free. The level of service provided by Matt is exceptional, far above and beyond expectations. I purchased the flat originally through Matt at Hearnes in 2016 so I had no hesitation calling him back this time around. He is the most reliable, honest and helpful estate agent I have ever dealt with, and he has a brilliant team behind him in the Bournemouth branch. Highly recommended :-)PositiveResponsiveness, Quality, Professionalism, Value

Rupert · 20 June 2021

★★★★★ 5/5

Facebook

Apology for the belated review but I would highly recommend Hearnes to anyone who is looking for their next dream house. The whole experience with Hearnes is exceptional, I'd highly recommend Jasmina and James Evans. Jasmina has been really helpful and being really patience with us from the very beginning. She must showed us 10-15 different properties, always on time and very polite, she is a great asset to the firm. James also worked very professionally. He kept me updated every single step of the purchasing process.I would highly recommend Hearnes, Jasmina and James Evans.

Cui · 23 February 2020

★★★★★ 5/5

Google

As a first time buyer I found Jasmina and James very helpful throughout the buying process. Jasmina was very approachable and warm at the initial viewings which made the process less stressful. I did have a delay caused by my solicitors but James continued to chase them and was tremendously helpful in expediting that process. Hearnes were easily contacted and answered any of my questions. I found the staff there very kind and welcoming and would use again.

Tanya · 20 June 2020

★★★★★ 5/5

Google

I sold my flat through Hearnes in Bournemouth and can highly recommend them as one of the best estate agents that I have ever used. Their professionalism, their friendliness and their dedication to selling my …

Diane · 16 April 2025