Trusted Agent profile
★★★★★
445 reviews across 5 offices and 4 platforms
Hearnes Estate Agents has five offices, in Ferndown, Bournemouth, Poole, Ringwood and Wimborne. Together they have 445 reviews on four platforms, rated 4.6 out of 5 overall.
384
Reviews on Google
All 5 offices
58
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 5 offices
1
Reviews on Trustpilot
Business-wide
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Hearnes Estate Agents's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI don't usually leave reviews but on this occasion I feel it's definitely deserved. Andy and the team have been fantastic and I am very impressed by the service that I have received from them. I cannot praise them enough and I am happy to recommend them. Thanks for everything.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you, greatly appreciated.
1/5
GoogleTry removing yourself from their email distribution list - impossible. Even though I followed their instructions "reply with STOP" on at least 3 occasions I'm still receiving unwanted emails. I even telephoned the office to ask them to remove me from their distribution list. Still receiving emails.
Hi Alan, I’m sorry to hear this - I can see from our system that your email address has been removed from our marketing so I will need to contact the providers of this system to find out why you are still receiving emails from us. Please feel free to contact me directly on sally@hearnes.Com, otherwise I will continue to look into this to resolve it. Thank you, Sally Gravener.
5/5
GoogleAmazing service from everyone here. Really helped us sell our flat and helped push for onward purchase. Cannot fault in any way and would certainly recommend to anyone.
5/5
GoogleMatt and the team at Hearnes did an amazing of job of selling my property during a very difficult market - great communication, advice and support throughout, would highly recommend!
5/5
GoogleHearnes is undoubtedly the top agent in Bournemouth. I've hired a few other agents to sell my property but they didn't have the authentic savviness, quality or conviction to sell my home. These guys actually care. You can trust them, which I never thought I'd say about an esate agent! Real people, always available to listen and counsel. It's very much a team experience. Especially Andy King - a diligent, conscientious, patient, doggedly determind and honest quality operator. Got my sale over the line, despite a maddening time with a lacklustre solictor! Even some laughs along the way. Massive thanks. Incredible job!
5/5
GoogleI had a series of viewings led by Spencer Edenbrow of Hearnes, Bournemouth on January 28, 2023. I was extremely impressed by his professionalism and manner. He was discreet, but absolutely prepared and informed about the properties, answering all questions clearly and in a pleasant and professional way. We were all of that impresssion, and particularly when we discovered how old he is! I have very rarely encountered this to that level in 50 years of property experience. I believe he will have a very promising and successful future career ahead of him. Well done Hearnes! John Fisher, January 31st
5/5
GoogleHearnes were great from start to finish, especially Spencer who was extremely responsive, professional and friendly and he totally kept us up to date on all progress. Just under 3 months to complete which was brilliant. Would recommend to friends and family. Thank you Spencer.
5/5
GoogleGreat service from Matt at Hearnes Bournemouth. Excellent communication from start to finish, always kept me up to date and was always contactable. Definitely went the extra mile to help my sale through when most other agents wouldn’t have done. Had a great experience and would highly recommend Matt and the team at Hearnes Bournemouth. Thank you for making the sales process so smooth and easy.
5/5
GoogleMichael from Hearns was professional, knowledgeable and was great to deal, he is a credit to Hearns.
Thanks Les. Always great to hear that our team are delivering the service you want.
5/5
GoogleMichael has been great throughout the process of myself and my girlfriend selling and buying property, he has been informative, knowledgable and had our best interest as a priority for the duration. A friendly face during a stressful time! Couldn’t recommend enough - thank you Michael.
Hi Rob. Thanks for your feedback. Michael works tirelessly so it’s always lovely to hear from our customers. Warm regards, Lyndon Le Boutillier
5/5
GoogleThank you so much for all the lovely staff at Hearnes for making our move possible! Right from your first visit you were absolutely brilliant, right up until completion. Would highly recommend you. Thank you Lyndon and Lynda and their team! Karen, Chas and Amber the dog !
Glad to be of service and thanks for being so nice to have as clients. Wishing you well for the future. Warm regards, Lyndon.
5/5
GoogleI have been using Hearnes for the Sale of a few different properties in the wider area and have found Lynda and the team to be much more helpful than many other agents I use in other parts of the area and country. Thanks from Springmove.
5/5
GoogleA huge thank you to the team at Hearnes for conducting and completing the sale of our property. We found them to be, pleasant, diligent and incredibly professional from the start to the finish. Your efforts have enabled our next move, thank you.
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
GoogleOur first time dealing with Hearnes and have no complaints with their service. They were efficient and always contacted us with any updates or new information. Will happily look to go with them again in the future.
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
GoogleI cannot rate Hearnes Estate Agents highly enough. Every single member of staff was friendly, courteous and efficient. We were kept informed every step of the way. Every promise given was kept. Angie who dealt with us when we had found a buyer went over and above with her service. A superb company. Thank you all.
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
GoogleAll good big thanks to angie and team
Great to see that it was a team effort that achieved an exchange of contracts, a bumpy ride but we neve gave up! All the best Julian Tucker Branch Manager
5/5
GoogleThank you to Nikki Dunesby for all help and persevering with us and finding us a lovely house ! Great service 😊 …
Thank you for your feedback which is very helpful.
5/5
GoogleNikki Dunesby is awesome ! Kind, thoughtful, conscientious. She works inHearnes Ferndown.
Thank you for your feedback which is very helpful.
5/5
GoogleWonderful service. We were kept up to date at every step in the sale of our Dad's bungalow Thank you all very much
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
GoogleI thoroughly recommend Hearnes. The whole team were friendly and any questions were answered promptly. I was kept informed throughout the whole process.
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
GooglePositive experience in dealing with Hearns. Angie kept us informed off any developments and was always on hand to answer questions.
Thank you for the positive review, a protracted transaction brilliant that we got there in the end! All the best for the future. Julian Tucker Director
5/5
GoogleExcellent communications and effort from the staff to keep me informed at all times and to assist in completing what is always a complicated and time consuming process. In particular I'd like to thank Angie Weeks for her never ending efforts and positive outlook. She kept me going when I needed it and was always there to help and reassure about the process and status. I couldn't have done it without her. Thank you Angie 🙂
Thanks so much for sharing your experience with us. Difficult transactions are all the more satisfying when we achieve our goal of exchanging contracts! All the best Julian Tucker Branch Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ferndown has the most, with 177 reviews rated 4.5 out of 5, followed by Bournemouth with 137.
The five Hearnes Estate Agents offices, by town:
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