Trusted Agent profile

Hearnes Estate Agents in Ferndown, Bournemouth, Poole and 2 more

4.6

★★★★★ Excellent

445 reviews across 5 offices and 4 platforms

Hearnes Estate Agents has five offices, in Ferndown, Bournemouth, Poole, Ringwood and Wimborne. Together they have 445 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

384

Reviews on Google

All 5 offices

Facebook logo

4.7 / 5

58

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

2

Reviews on Yell

All 5 offices

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

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Our offices

Hearnes Estate Agents's five offices, most reviewed first. Each has its own page.

Latest reviews from every Hearnes Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The team at Hearnes have been excellent from start to finish. As a first time buyer, (and buying a house by myself) it could be quite daunting at times but after finding my perfect house through Hearnes, the team made the process run so smoothly. Hannah Palmer the sales progressor, has been so friendly and professional. She always kept me updated and responded back so quickly and it was really reassuring to be able to approach her with any enquiries or concerns that I had. She is very knowledgeable and efficient and I felt supported throughout the whole process. I would definitely recommend Hearnes Poole to anyone.

Hayley · 29 September 2025 · Hearnes Estate Agents Poole

Agent replied · 28 December 2025

Thank you Hayley, we all try our hardest! But it does make it easier when Hannah says that you were really lovely to deal with!! I hope you enjoy your new home-exciting times! Warm regards, Lyndon Le Boutillier

5/5

Google

I had the pleasure of dealing with Eleanor at Hearnes . I honestly cannot recommend Eleanor highly enough. From the very first conversation, she stood out as a true professional who combines deep knowledge of the market with genuine care for her clients. Nothing ever felt like too much trouble, every question was answered quickly, every detail was handled with precision, and she made what could have been a stressful process feel smooth and even enjoyable. What impressed me most was her personal touch. She listened carefully to what I needed, offered honest advice, and went above and beyond to make sure everything worked out perfectly. It never felt transactional, it felt like she was fully invested in achieving the best outcome for me. If you’re looking for an estate agent who is not only highly skilled but also incredibly supportive and trustworthy, look no further. She is a rare find in this industry, and I feel lucky to have worked with her.

A · 27 September 2025 · Hearnes Estate Agents Bournemouth

5/5

Google

Hearnes Estate Agents is probably the best Estate Agents I've experienced after moving quite a few times. Excellent communication which makes for a hassle free move. Thank you

Carole · 30 August 2025 · Hearnes Estate Agents Poole

Agent replied · 28 December 2025

Hi Carole. So happy for you today to exchange contracts on your sale and purchase!!! Fantastic news!! Thank you for your review and lovely words. I’ll make sure everyone gets to see them. Best wishes in your new home - not long now! Warm regards, Lyndon Le Boutillier.

5/5

Google

We bought our first home though Hearnes Wimborne. Our primary contact was Jeremy and from the first day of the viewing, all the way to the day we got the keys from him, he was an absolute wonder to work with. Kept us up to date, answered any and all our questions, and ensure we given as much detail as possible.

Laura · 17 August 2025 · Hearnes Estate Agents Wimborne

5/5

Google

I can't recommend Hearnes Estate Agents highly enough, and a special mention must go to Hannah, the sales progressor, who was absolutely exceptional throughout the entire process. From the moment our offer was accepted to the day we completed, Hannah was consistently professional, proactive, and incredibly supportive. She kept us fully informed at every stage, chased up solicitors when needed, and made what can often be a stressful experience feel smooth and well-managed. Her communication was clear and timely, and she genuinely cared about keeping things moving forward. It was clear she had a thorough understanding of the process and wasn’t afraid to go the extra mile to make sure everything stayed on track. Thanks to Hannah’s dedication and the fantastic team at Hearnes, we felt in safe hands the whole way through. If you’re looking for an estate agent who really delivers on service, and someone like Hannah to guide you through the process, look no further.

Juggling · 11 August 2025 · Hearnes Estate Agents Poole

Agent replied · 28 December 2025

Hi SD. that really is a lovely review, particularly your kind words about Hannah. Working next to her daily I too see how hard she works and how much she cares. I’m so glad that it comes across to our clients as well. I’m happy your move went well and I hope you settle into your new home quickly. Warm regards, Lyndon Le Boutillier.

5/5

Google

Massive thanks to Andy, Sally and the team at Hearnes for all playing their part in managing the sale of our property. They have been extremely supportive and helpful throughout the whole journey of our sale, offering sound advice and assisting with solicitors enquiries. Friendly, professional, proactive and quick to respond, I wouldn’t hesitate to use Hearnes again. Thanks for looking after us Hearnes!

John · 10 August 2025 · Hearnes Estate Agents Bournemouth

Agent replied · 26 December 2025

Thank you John, and congratulations on your exchange of contracts! We wish you the best for your move and hope you have many happy years in your new home. Thank you for using Hearnes.

5/5

Google

Very professional outfit and the open comms via WhatsApp made it effortless to get in contact. Josh, Sam and Imogen made this a far less stressful experience than it could have been!

Thomas · 10 August 2025 · Hearnes Estate Agents Ringwood

5/5

Google

Having sold my house with Hearnes I would thoroughly recommend them. They were pro active, not relying solely on Rightmove to obtain prospective purchasers. They kept me up to date at all times and Josh in particular looked after my interests and helped me through some tricky situations. The best agents I have ever used. Kay

Kay · 10 August 2025 · Hearnes Estate Agents Ringwood

5/5

Google

Having been on the market for a while we tried Hearnes. Andy was courteous and smart but also a skilled negotiator in helping the seller see the favourable differences in property comparisons. He is supported by a cheerful and professional team who chase the detail to secure a successful outcome. Highly tecommended

David · 10 August 2025 · Hearnes Estate Agents Bournemouth

Agent replied · 9 September 2025

Thank you David! Congratulations on your exchange of contracts. Good luck with your move and thank you for using Hearnes.

5/5

Google

Andy and the Team at Hearnes have been fantastic from our initial meeting through to sale. They have keep us informed at every stage and made the whole selling process as stress free as possible. Would recommend to anyone looking to sell.

Ian · 8 August 2025 · Hearnes Estate Agents Bournemouth

4/5

Google

The marketing of the lifestyle that the property offered was first rate . The team's work in matching potential buyers and viewings were significantly higher than that of competitors. This provided assurance that Hearnes were - in my situation, the best choice for the local market.

Ollie · 6 August 2025 · Hearnes Estate Agents Ringwood

5/5

Google

Great experience as buyers! Hannah was amazing and definitely we'll work with them again. Totally recommend

Mihaela · 16 July 2025 · Hearnes Estate Agents Poole

Agent replied · 16 April 2026

Hi Mihaela. Thanks for your kind words. I’ll make sure Hannah hears them. Thanks also for being patient with the search delays we’re currently experiencing with BCP!! Hannah says you were patient and prompt and lovely to deal with! Hope you love your new home. Warm regards, Lyndon Le Boutillier.

5/5

Google

Rating only, no written review.

Olivia · 16 July 2025 · Hearnes Estate Agents Poole

Agent replied · 16 April 2026

Hi Olivia. Thanks so much for your five start require. I do hope you love your new home! Lots to do and lots of potential. Now the exciting journey begins! Warm regards, Lyndon Le Boutillier.

5/5

Google

Congratulations to Hearnes in Ferndown on their outstanding service and professionalism during our recent house sale . A special thanks to Fiona Kinsman who has gone above and beyond with her knowledge and expertise , we would always recommend Hearnes . Well done to the entire team . Thank you 🙏 …

Claire · 27 June 2025 · Hearnes Estate Agents Ferndown

5/5

Google

Hearnes, Poole were incredibly helpful, friendly and professional from the very beginning. Alec, from their Ferndown office, passed our details on after we viewed our now home. He gave a great first viewing! Lynda visited us and was incredibly helpful and knowledgeable. Selling a home isn’t always enjoyable, but everyone I dealt with, Lin booking viewings, Jordan and Michael in the sales team, and Hannah progressing the sale, made it a pleasure. They provided excellent customer service and were a pleasure to deal with. I highly recommend them to anyone selling their property.

Samm · 16 June 2025 · Hearnes Estate Agents Poole

Agent replied · 16 April 2026

Hi Samm. So glad we could be of service across both offices! Thanks for your kind review. I’ll make sure everyone gets to see it! Good luck in your new home. Warm regards, Lyndon Le Boutillier.

5/5

Google

Absolutely amazing service provided by all, really appreciate the way everyone who we have had contact with went above and beyond. Thanks to all

Dean · 12 June 2025 · Hearnes Estate Agents Poole

Agent replied · 16 April 2026

Hi Dean. Thanks so much for your kind review. I hope you love your new house and that everything goes smoothly there for you. Thanks again, Lyndon Le Boutillier.

5/5

Google

Carnt thank the team at hearnes estate agents in poole for all there hard work they did for me to get a buyer and completing the sale of my property, They went above and beyond, They made the whole process easy and always kept me updated and answered and questions straight away, Highly recommend using the hearnes team for selling or buying Thankyou guys 5*

Karl · 19 May 2025 · Hearnes Estate Agents Poole

Agent replied · 16 April 2026

Thanks Karl! Great to be able to help. I know Michael in particular was soooo pleased for you. Warm regards, Lyndon

5/5

Google

Sam was professional, competent, reliable and knowledgable in all areas of buying our dream home. many thanks, The Partridge family.

Amanda · 14 May 2025 · Hearnes Estate Agents Ringwood

5/5

Google

Thank you so much to Hannah, Lynda and the team. So impressed with the service you have provided to our family. Nothing was too much trouble and you made the sale of our family's home very smooth. Thank you!

Lynn · 16 April 2025 · Hearnes Estate Agents Poole

Agent replied · 16 April 2026

Thanks Lynn. You were a pleasure to have as clients and although there were some sticky moments you kept calm all the way through. Hope everything goes smoothly for you. Warm regards, Lyndon Le Boutillier.

5/5

Google

We originally had our property up for listing with another agency, which we had no luck finding a buyer. Michael was able to come in a find a buyer for our property and when the sale was progressing Hannah was superb with contacting us and …

Ellis · 16 April 2025 · Hearnes Estate Agents Poole

Agent replied · 16 April 2026

Hi Ellis. Thanks for your kind review. I’m so glad to hear that Hannah and Michael in particular were helpful for you and that your move went smoothly. Communication is so important when you’re trying to move home. Thanks again, Lyndon Le Boutillier.

5/5

Google

I highly recommend Hearnes. I recently sold a property with their help and my experience was entirely positive. They made the process as smooth as possible, providing excellent advice, communication and support throughout. Their hard work was truly appreciated. Thank you so much

D · 16 April 2025 · Hearnes Estate Agents Poole

Agent replied · 16 April 2026

Hi Mr Cole. Thank you for your 5 star review! I'm so glad that we were able to help sell your bungalow and that the team provided a supportive service. Just over 3 months from start to finish wasn't bad going and I'd like to thank you for your business as well. Warm regards, Lyndon Le Boutillier

5/5

Google

Hearnes were honestly fantastic from start to finish. As first time buyers, we had never gone through a purchase before. They were excellent at talking us through the process and were really prompt at coming back on our queries. They were …

Owen · 16 April 2025 · Hearnes Estate Agents Poole

Agent replied · 16 April 2026

Thanks, Owen. I’m glad that your purchase went through smoothly and that our team were able to help you. I do hope you’re happy in your new home and thanks for the recommendation and five star review. Lyndon Le Boutillier.

5/5

Google

An exceptional experience from start to finish. The very first day I put the property on the market there was an asking price offer, which I accepted and which went to completion. Hannah went out of her way to ensure everything went smoothly from start to finish.

Clive · 16 April 2025 · Hearnes Estate Agents Poole

Agent replied · 12 January 2025

Thanks you so much for your kind words. You were a pleasure for us to have as a client as you listened to our advice from our first point of contact. Although the chain wasn’t the smoothest your own sale went through well. Thanks for your business. Warm regards, Lyndon Le Boutillier.

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Questions about Hearnes Estate Agents

Which Hearnes Estate Agents office has the most reviews?

Ferndown has the most, with 177 reviews rated 4.5 out of 5, followed by Bournemouth with 137.

Where are the Hearnes Estate Agents offices?

The five Hearnes Estate Agents offices, by town:

  • Bournemouth: 122 Old Christchurch Road, Bournemouth, BH1 1LU
  • Ferndown: 6-8 Victoria Road, Ferndown, BH22 9HZ
  • Poole: 18-20 Parkstone Road, Poole, BH15 2PG
  • Ringwood: 52-54 High Street, Ringwood, BH24 1AG
  • Wimborne: 6 Cook Row, Wimborne, BH21 1LB

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