Trusted Agent profile

Hearnes Estate Agents in Ferndown, Bournemouth, Poole and 2 more

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

445 reviews across 5 offices and 4 platforms

Hearnes Estate Agents has five offices, in Ferndown, Bournemouth, Poole, Ringwood and Wimborne. Together they have 445 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

384

Reviews on Google

All 5 offices

Facebook logo

4.7 / 5

58

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

2

Reviews on Yell

All 5 offices

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Hearnes Estate Agents's five offices, most reviewed first. Each has its own page.

Latest reviews from every Hearnes Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Lovely team at Hearnes Ringwood. I saw a few different properties with them before buying one Imogen suggested I view, which I might not have looked at otherwise. Happily arranged repeat viewings and were very interactive and kept in touch. Going the extra mile for things like reading the meters before I moved in and arranging for roofers to be able to access the property pre purchase was very helpful. Imogen was great and was who I mostly dealt with helped by Sam with Robyne joining in as the sale went through. Sue was always happy to speak in the office if I popped in even if no one else was around. Recommended.

Adam Β· 26 November 2025 Β· Hearnes Estate Agents Ringwood

4/5

Google

Did a good job Plenty of viewings Would recommend

Mike Β· 16 November 2025 Β· Hearnes Estate Agents Ferndown

5/5

Google

Recently purchased a home via Hearnes Estate Agents in Ferndown. A good experience; the purchase, as others have been, was very stressful with lawyers and the chain ! A big shoutout to Fiona Kinsman at Hearnes, who was the sales progressor, the person in the back office who makes the deals happen, behind the scenes, making the phone calls, writing the emails to all the solicitors and persons in the chain, that keeps deals together. Brilliant! Without a professional pushing and keeping the various parties talking , communicating, and cajoling, sales and purchases often fail. A much-overlooked role and an important part of choosing a good agency to buy or sell through. Thank you.

Colin Β· 11 November 2025 Β· Hearnes Estate Agents Ferndown

5/5

Google

My experience with Hearnes has been fantastic from beginning to end. The staff were always on time for all viewings, ensuring they gave us a phone call within an hour of the viewing to provide personal feedback. They never once pushed us to reduce the price when things went quiet, and I trusted their professional judgement completely. Once sold, the team were extremely efficient in making the process as smooth as possible. I could not recommend them enough and would definitely use again!

Katy Β· 11 November 2025 Β· Hearnes Estate Agents Ferndown

5/5

Google

We've recently sold a property through Hearnes in Ringwood. The staff were all very helpful and really put themselves out to achieve a good conclusion. Imogen Ruckwood was extremely conscientious and was very instrumental in finding the right buyer for our property and kept in constant touch with updates. I would have no hesitation in recommending Hearnes to anyone selling a property in or around the Ringwood area.

Maria Β· 10 November 2025 Β· Hearnes Estate Agents Ringwood

5/5

Google

I have had an absolutely fantastic experience with Imogen at Hearnes Ringwood. From the very beginning she and her team have been professional, proactive and genuinely supportive. Her communication has been clear and timely throughout, and she consistently went above and beyond to help move things forward smoothly. It made a stressful process feel so much easier. Imogen is friendly, knowledgeable and incredibly good at what she does. I always felt she was really listening and had my best interests at heart. I couldn’t recommend her highly enough, thank you, Imogen, for all your hard work!

Jahn Β· 7 November 2025 Β· Hearnes Estate Agents Ringwood

5/5

Google

Excellent from the very first meeting with Jayson, a highly professional and friendly team who have kept us well informed even through a bumpy finale we never lost confidence in these guys!! Thank you for helping us get through what is an end of an era for us!!😻🌞 …

Camelia Β· 5 November 2025 Β· Hearnes Estate Agents Ringwood

5/5

Google

I honestly can’t thank Lynda, Lyndon, Hannah and the rest of the team enough. They have worked tirelessly to sell our property and aid with the purchase of our new home. They are a truly fabulous team who show great kindness, empathy and compassion and absolutely work in your very best interests! I honestly can’t thank Hannah enough for the amount of advice and support she has given us along the way. I can absolutely guarantee that I will only ever use Hearnes if I ever need to sell or buy a property again in the future. Thank you all again for making helping us in our journey, and supporting us along the way.

Kelly Β· 29 October 2025 Β· Hearnes Estate Agents Poole

Agent replied Β· 28 December 2025

It’s been a journey with plenty of bumps in the road. But we’re all a team together working to get the move done and you certainly played your feisty part!! Sometimes the legal representatives cause more problems than they solve but you kept them on course and we got there in the end!! Part 1 done - now onto part 2. Hopefully the best part. Thanks for your kind words and we’re enjoying being part of your team!! Warm regards, Lyndon and the rest of the team!!

5/5

Google

The whole team at Hearnes have been great from start to finish. A special thank you to Hannah for being fantastic and supportive throughout

David Β· 29 October 2025 Β· Hearnes Estate Agents Poole

Agent replied Β· 28 December 2025

Yaaaaay!! At last! Talk about patience and perseverance! In the face of conveyancing incompetence (from one firm in the chain) Well done for sticking with it to the point that you had to exchange and complete on the same day in the end. I’m sure you’ll love it down here and it’s a lovely family home. All the very best, Lyndon Le Boutillier.

5/5

Google

Aways keeping us informed to what was happening during our house move ,would recommend them

Annie Β· 29 October 2025 Β· Hearnes Estate Agents Poole

Agent replied Β· 28 December 2025

Thanks Annie. Really appreciate your 5 star review and hope you love your new home!! I’m sure you’re going to LOVE the garden especially. Warm regards, Lyndon Le Boutillier

5/5

Google

Great experience buying a property through Hearnes Bournemouth. Good communication and clear honesty. Andy was our main contact and was transparent and helpful. Even the rest of the team seemed polite and knowledgeable when viewing some of the other properties they had listed. Next time we are looking for a property to purchase I will be checking theirs out first.

Sam Β· 27 October 2025 Β· Hearnes Estate Agents Bournemouth

5/5

Google

Second time working with Hearnes in 5 years, and have been really impressed by how the team have developed their professional and consultative approach to selling houses. In a challenging market, we've been given true and honest feedback throughout the process with regular updates from the team. A pleasant experience and will be returning to Hearnes when needed in the future when needed.

Connor Β· 22 October 2025 Β· Hearnes Estate Agents Ringwood

5/5

Google

We would totally recommend Hearnes. Professional and efficient from start to finish. Superb communication throughout from all the team. A special shout out to Sam the manager, who was excellent, attentive and who worked tirelessly to make our sale and purchase happen. Thank you to Sam and all at Hearnes Ringwood!

Debbie Β· 22 October 2025 Β· Hearnes Estate Agents Ringwood

5/5

Google

The Hearnes team were the most efficient part of the home selling process. Not having had to sell a property for 30 years it was a relief see that they have communication down to a fine art. I wont make a move without them again. Thank you to all involved.

Gareth Β· 16 October 2025 Β· Hearnes Estate Agents Ferndown

5/5

Google

Hearnes sold my property off market within 24 hours and helped me buy my next home too. Sam was fantastic at helping me through the process navigating some tricky situations that came up during the conveyancing process. Sam is very knowledgeable and great at what he does!

Imogen Β· 13 October 2025 Β· Hearnes Estate Agents Ringwood

5/5

Google

I would like to thank Hearnes for my experiences previously selling 2 homes of mine,with very professional staff. A very special thank you to Imogen for her efficiency, friendliness and hard work putting my new purchase together. She is one of the best agents I have worked with. great communicator. Thank you Imogen Highly recommend Pauline K

Pauline Β· 13 October 2025 Β· Hearnes Estate Agents Ringwood

5/5

Google

Sam at Hearnes was fantastic. He was understanding and regularly communicated with both Buyer and Sellers throughout the house purchase process. The service provided was thoroughly professional at all times and I would happily recommend him and his team to anyone whether buying or selling. Thank you.

Tim Β· 13 October 2025 Β· Hearnes Estate Agents Ringwood

5/5

Google

The team were all very professional and each member was kept informed about the progress of the sale. From the beginning, having a realistic price put on the propert and advice and updates of viewing, everyone was keen to get the sale finalised. When we called for any update, regardless of if our main contact was in the office or not, whoever we spoke to had answers to keep us updated. We would recommend Hearns to anyone who wants their property sold. The whole process was stress free.

Bob Β· 11 October 2025 Β· Hearnes Estate Agents Ferndown

5/5

Google

Once again the iconic team at Hearnes Bournemouth have pulled together and sold our property. It only requires 1 person to visit as the incredible sales team did their bit whilst sipped on latte somewhere away from the viewings that our buyer had. Then it was onto the closing out of the sale and sorting out all the legal work. Not a problem for the team as they smoothed over any bumps to ensure exchange and completion happened within a very acceptable period given the general market timelines these days. There are many reasons why Hearnes are No. 1 in the market and it has been our pleasure to use them again for this sale. Professional. Understanding. Supportive. Collaborative. Invested. Pleasant. Cheerful. Knowledgeable. Humans! In summary, just dames good at what they do! Thanks All ⭐️⭐️⭐️⭐️⭐️ R & J πŸ‘πŸ‘πŸ‘

Russel Β· 11 October 2025 Β· Hearnes Estate Agents Bournemouth

Agent replied Β· 26 December 2025

Thank you Russel! We really appreciate your lovely review and hope you enjoy your new home for years to come. Thank you for using Hearnes.

5/5

Google

Andy and team (especially Ellie) at Hearnes bournemouth are outstanding! Patient, attentive, caring and professional. They were outstanding from first viewing to completion, great comms via WhatsApp and phone / email. Couldn't fault them throughout the whole process, felt very personal and attentive. Highly recommend them! Thanks to them - we are happy in our dream home!

Dave Β· 11 October 2025 Β· Hearnes Estate Agents Bournemouth

5/5

Google

Sam and team are great! We bought and sold through Hearnes and although the process was long and had some hurdles due to the nature of the process, the team were fantastic at keeping everything on track and keeping us up to date. Certainly a great service and I would not hesitate to recommend them to anyone. We would certainly use again if we were thinking of moving again.

Ryan Β· 11 October 2025 Β· Hearnes Estate Agents Ringwood

Agent replied Β· 13 June 2025

Thank you Ryan, much appreicated. I hope Lauren and yourself enjoy your new home together, it certainly had it's hurdles but a fantastic home in a great location. All the very best from all of us at Hearnes

5/5

Google

Having just sold a house with Hearnes I would love to share how easeful the experience was. They were always one step ahead and the communication was consistently strong. The team as a whole were wonderful however Sam was stand out for me. Sam's skills as an estate agent are second to none. During the whole process Sam worked really hard to find me a property, helping me think outside of the box. Sam was always showcasing other properties and going the extra mile to support all of his portfolio. I couldn't be happier with their service and would gladly use them again.

Natasha Β· 11 October 2025 Β· Hearnes Estate Agents Ringwood

Agent replied Β· 22 December 2024

Thank you Tash for your kind words, it was delightful dealing with you and I'm delighted we got there in the end. If you need any help in the future we'd welcome you with open arms. Best wishes from all of us here at Hearnes.

5/5

Google

I had fantastic experience with Hearnes. We were buying a house for the first time and hearnes especially Josh (employee) had helped us a lot. Josh was very calm and explained the procedures step by step, so well. He is one of the main person who helped and supported us in getting this house. We are really had a great experience with Josh. We strongly recommend hearnes.

Jose Β· 11 October 2025 Β· Hearnes Estate Agents Ringwood

5/5

Google

The team at Hearnes have been incredible. They have worked tirelessly to get our sale and purchase of the line. We really appreciated their supportive and understanding approach and professionalism. We would thoroughly recommend their services to anyone looking to buy or sell a property πŸ‘πŸ»πŸ‘πŸ» …

David Β· 29 September 2025 Β· Hearnes Estate Agents Poole

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Hearnes Estate Agents

Which Hearnes Estate Agents office has the most reviews?

Ferndown has the most, with 177 reviews rated 4.5 out of 5, followed by Bournemouth with 137.

Where are the Hearnes Estate Agents offices?

The five Hearnes Estate Agents offices, by town:

  • Bournemouth: 122 Old Christchurch Road, Bournemouth, BH1 1LU
  • Ferndown: 6-8 Victoria Road, Ferndown, BH22 9HZ
  • Poole: 18-20 Parkstone Road, Poole, BH15 2PG
  • Ringwood: 52-54 High Street, Ringwood, BH24 1AG
  • Wimborne: 6 Cook Row, Wimborne, BH21 1LB

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent