5/5
Vanessa was brilliant at keeping us updated on what was happening. Really easy to talk to.
Agent replied
Hi Olwen, thanks for the kind words Vanessa always goes above and beyond for our customers and I'm so glad it shows.

Trusted Agent profile Β· South Yorkshire
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574 reviews across 3 offices and 2 platforms
Haybrook has three offices, in Crystal Peaks, Gleadless and Rotherham (South Yorkshire). Together they have 574 reviews on two platforms, rated 4.9 out of 5 overall.
572
Reviews on Google
All 3 offices
2
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Haybrook's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Vanessa was brilliant at keeping us updated on what was happening. Really easy to talk to.
Hi Olwen, thanks for the kind words Vanessa always goes above and beyond for our customers and I'm so glad it shows.
5/5
The team have made everything run smoothly for me, kept me up to date and are very responsive. Sam R who has been looking after my sale has done a fantastic job!
Hi Gemma, thanks for taking your time to leave the review and your kind words. All the best Sam and the team at Haybrook Crystal Peaks.
5/5
We had a superb experience while selling our beloved ,βApple cottage βwith Haybrooks . It all began with Rachel coming to value , so professional and very good at her job ,she acted There and then getting , videos etc taken . Sam arrived the same day to assist Rachel and bring the Drone , what a superb team .and what a giggle they were ππ Our Property was live the next day and sold 8 days later .!, Haybrooks team continued to keep in touch each week and inform us of everything that was happening . I Can only praise there professionalism kindness and friendliness Top Team ππππ» We are to compleat our sale on Friday the whole thing has been easy and stress free . Thank you Haybrooks xx
Hi Kay, Thanks for your lovely words here. Its been an absolute pleasure selling your home and we cant wait to see you new one when its finished. Speak very soon Sam and the team at Haybrook Crystal Peaks.
5/5
I contacted Haybrooks to request they market my house for sale. I spoke with Rachel Bedford, she visited my house and went through the process with me, she then took photos and a video of my house. I found Rachel to have the upmost professionalism alongside a lovely sense of humour and personality. I just felt totally at ease with Rachel and confident that she was going to do an excellent job. When I saw the photos and video I wasnβt disappointed, they were excellent. Rachel ensured that everything that could be done was done to facilitate a quick sale on my house. Thank you for an excellent, professional service.
Hi Dawn, thanks for taking your time to leave this lovely review. We would like to wish you all the best in your lovely new home. Sam and the team at Haybrook Crystal Peaks.
5/5
Haybrooks Estate Agents, Crystal Peaks rate highly in my experience. The staff are approachable and friendly. Nicola in particular is very helpful and she made time to listen to me. Her experience as a negotiator was very useful when I wanted advice. The Manager, Sam, was also very good and was able to help me understand a few things I hadn't thought of when owning a property. Nice, friendly and professional Estate Agents which I recommend.PositiveResponsiveness, Quality, Professionalism
Hi Bryan, thanks for taking your time to leave these kind words and thanks for the recommendation
5/5
Just purchased our first home through Haybrooks and the service was outstanding. Special thanks to Vanessa who kept us up to date throughout the whole process. Communication and customer service was as good as it gets. Would certainly recommend using Haybrooks.
Thanks for the review Ryan, Vanessa always goes the extra mile for our customers and it is good to see it doesn't go unnoticed.
5/5
The service from Vanessa and Sam was exemplary. I so appreciate all the effort Vanessa put into chasing the participants in the deal - tenacious doesn't begin to describe her commitment!
Hi Gill, Thanks for the kind word's its been our pleasure. Haybrook Crystal Peaks
5/5
Great service by Nicola Siddall she kept me in the loop at all times and couldn't do enough thank you π β¦
Hi Mark, thanks for the feedback. Best of luck with the move :)
5/5
Sam was fantastic, he gave amazing support whilst looking at putting my house on the market. He gave great advice and worked efficiently with the team in branch to ensure a quick turn around. My house sold STC within 48 hours of going on the property market, this giving us the ability to move forward with the hunt for our new home. Sam sent me details of any current properties on the market that may have been of interest. And arranged viewings around me and my working hours. Sam remained in constant contact and replied to every query promptly and with great detail ... can not recomend this branch enough. Fantastic branch manager with a hands on approach and a fantastic team!
Dear Bethany Mather, Thank you for leaving such great and detailed feedback about your experience with Haybrook Crystal Peaks estate agents. We hope to see you soon!
5/5
I have been extremely impressed with the service & professionalism from Haybrooks Crystal Peaks. Rachel was outstanding. We live overseas and selling our property was a little more complex but she guided us through & went out of her way to accommodate the time differences so we could talk to her when needed. I'd highly recommend selling a property with Haybrooks Crystal Peaks as their fees are reasonable and their overall service was excellent.
Hi Karli, Thanks for taking your time to leave a review of the service you have received from Rachel. She really does go the extra mile and its good to see it shows. π
3/5
We moved at the end of March this year. We viewed our property (for sale with Haybrook) three times between September 2020 and Nov 2020. When viewing with the agent we didn't find them very knowledgable of the property, providing misinformation on viewings and when eventually putting in an offer very pushy and unhelpful. We chose not to sell with them as our experience as a buyer wasn't great. Once our offer was accepted we began to deal with Vanessa. She was exceptional in her service and kept us very informed.
Hi Fi, I'm so glad you have been happy with the service Vanessa offers, she does go the extra mile for all our customers and its so good it shows.
5/5
Haybrooks were absolutely fantastic when selling our property back in April. They made the whole process feel so easy. We are so grateful to the team at Haybrooks Crystal Peaks, but especially to Hayley Styring who was an absolute dream to work with. Professional from beginning to end and really sought to ensure we got the best service, price for our property and experience. Couldn't recommend the branch more :)
Thanks for the Review Joasia, we wish you all the best in your new home.
5/5
Vanessa the Sales Progressor did an excellent job in keeping me updated on the progress of my purchase. Very good service
Hi Frances, it was a pleasure helping you with your purchase. Vanessa and he team @ Haybrook
4/5
Professional and courteous service from Crystal Peaks branch!PositiveProfessionalism
Hi Keeley, thanks for the review. Haybrook Crystal Peaks. π β¦
5/5
Dealt with Nicola and she helped me with a property purchase. Excellent help and fast response on all enquiries.PositiveProfessionalism
Thanks for taking your time to review the service you have received from the Crystal Peaks team.
5/5
Both Rachel and Vanessa have kept me up to date with the buying process and have been very friendly and helpfulPositiveResponsiveness
Hi Ruth, Thanks for taking your time to review the service from Haybrook Crystal Peaks. I'm so pleased you have been happy with Rachel and Vanessa's customer service.
5/5
Dealt with Nicola regarding my property. Excellent service and very professional. She is a asset to the company and would definitely recommend.PositiveResponsiveness, Quality, Professionalism
Thanks for taking your time to review the service you have received from the Crystal Peaks team.
5/5
The team at Haybrooks Crystal peaks have been outstanding with helping us to sell our property and also looking and booking us viewings for property's, we can't fault them at all. Thank youPositiveResponsiveness, Professionalism
Hi Samantha, thanks for your kind words and we are so glad you have been pleased with the service from Haybrook Crystal Peaks. π‘ β¦
5/5
Thank you for selling my property, you kept me informed at all times and made the process as easy as possible. Thanks to Sam and Vanessa - appreciate your time, expertise and hard work.PositiveResponsiveness, Quality, Professionalism, Value
Hi Donna, Thank you so much for taking your time to review your experience with Haybrook Crystal Peaks. Sam and the team.
5/5
Sam and Vanessa and the team were amazing in Helping me to my new house, the service was second to none and they went above and beyond to make sure we got there in these trying times. Wouldnβt think twice about using them again. Thanks lewisPositiveResponsiveness, Quality, Professionalism, Value
Morning Lewis, thanks for you kind words and the best of luck in your new home. Sam and the team.
5/5
Service has been excellent discussed all the process and provided lots of guidance. The property had many viewings and I was very reassured that Sam conducted these very honestly and gave full feedback. Has been a very swift process so far and would highly recommend Haybrooks in the future particularly Sam ReaneyPositiveResponsiveness, Professionalism, Value
Thank you for your kind words and recommendation of Haybrook Crystal peaks. We do strive to offer excellent customer service and its so nice to see you have experienced this with Sam. π€ β¦
5/5
I am ever so thankful to Vanessa, she kept me informed throughout a lengthy sale, she was always cheery, supportive and calming. This also may I add and she was acting on behalf of the vendor, she went above and beyond to support me also, my only regret was not using them myself as all she was knowledgeable, professional and all round brilliant. I cant thank you enough Vanessa xPositiveResponsiveness, Quality, Professionalism
Hi Kate, Thank you for the kind words and more importantly Vanessa's lovely goodies. We wish you all the best in your new home. Haybrook Crystal Peaks. β€
5/5
He sold our house with Haybrooks and bought one that happened to be sold by Haybrooks. Vanessa has been wonderful our sale would have fallen through without her help. She has been supportive throughout the whole process and we canβt thank her enoughPositiveQuality, Professionalism
Hi Katharine, thanks for the review. All the best in your new home.
5/5
We are going through our first time as buyers and Hayley has been helping us on our journey. Hayley is always friendly and very responsive from viewings to updates making us feel that she is there for us as buyers as well as the vendors. We look forward to completing our journey and would high recommend Hayley and Haybrooks Crystal Peaks.PositiveResponsiveness, Professionalism
Hi Donna, thanks so much for the recommendation. We are so please to hear of your experiences with Haybrook Crystal Peaks and are glad we can be part of your home moving journey.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Haybrook has 574 reviews across its three offices, rated 4.9 out of 5 overall: 572 on Google, 2 on View Agents.
Crystal Peaks has the most, with 572 reviews rated 4.9 out of 5, followed by Gleadless with 1.
The three Haybrook offices, by town:
Yes. In The Trusted Agent 2026 awards: Haybrook, Crystal Peaks won Platinum; Haybrook, Rotherham won Gold; Haybrook, Gleadless won Trusted Agent.