5/5
Our experience with Haybrooks has been very good. Nicola particularly was second to none, she was very understandings
Agent replied
Thanks Diane for the review. I'm glad you have been impressed with Nicola's service.

Trusted Agent profile · South Yorkshire
★★★★★
574 reviews across 3 offices and 2 platforms
Haybrook has three offices, in Crystal Peaks, Gleadless and Rotherham (South Yorkshire). Together they have 574 reviews on two platforms, rated 4.9 out of 5 overall.
572
Reviews on Google
All 3 offices
2
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Haybrook's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Our experience with Haybrooks has been very good. Nicola particularly was second to none, she was very understandings
Thanks Diane for the review. I'm glad you have been impressed with Nicola's service.
5/5
Personalised property searches by email or text and every so often they'll drop me a call to see how the hunt is going. Nicola has been really helpful and kept me up to date with anything new that she feels is what I'm looking for, making sure I'm not missing out!
Hi Hannah, thanks for the review. Sam and the Team @ Haybrook.
5/5
Nicola Siddall made the process simple and easy for us, and we appreciated your patience and expertise. Your insight was extremely valuable. Highly recommend Nicola and her team at Haybrook
Thanks for taking your time to leave the 5 star review, we are so happy you have been impressed with the service as we strive to be the best estate agent in Sheffield. Thanks again Sam and the team @ Haybrook.
5/5
Leanne at crystal peaks branch has been a star. It has been 25 years since I purchased a property and a lot has changed in that time. Leanne has helped secure me the property I have fallen in love with, and the whole process from me putting my house on the market to securing my new one has taken only 2 weeks. Keep up the great work Leanne
Thanks for taking your time to leave the 5 star review, we are so happy you have been impressed with the service as we strive to be the best estate agent in Sheffield. Thanks again Sam and the team @ Haybrook.
5/5
I can’t speak highly enough of Nicola Siddall as our estate agent. Her professionalism, knowledge and honesty are very much appreciated. Her communication with us made things easy and stress free. Looking forward to dealing with Nicola again in the future.
Hi Michelle, thanks for taking your time to leave a 5 star review for the service you have received from Nicola and the team at Haybrook Crystal Peaks.
5/5
Haybrook have been brilliant from start to finish. We have been regularly updated on everything that’s happening with our sale. Sam has been excellent to deal with throughout, putting us at ease with everything and making everything go as smooth as possible. I would definitely recommend Haybrook to anyone looking to move home.
Hi Karen, thanks for taking your time to review the service you have received from Sam and the team at Haybrook Crystal Peaks. We'd like to take this opportunity to wish you all the best in your new home.
5/5
We are in the process of selling and buying and called Haybrook to view a property they were listing. I spoke with Leanne who was incredibly helpful and managed to arrange a viewing with the vendor at quite short notice. After seeing the property we put in an offer, which was accepted. At this point we found communication was very clear, ensuring that everyone knew exactly what was happening in regard to the offer and any terms for accepting. Everyone we have spoken to has been really friendly and helpful!
Hi Rebecca, thanks for taking your time to leave a 5 star review for the service you have received from Leanne and the team at Haybrook Crystal Peaks.
5/5
After deciding to market my property with Haybrook, I have had nothing but a flawless service from the day the pictures were taken to the day it was sold. The whole process from pictures to sale was 9 days!! Nicola Siddall the agent looking after me could not have done a better job! Communication throughout the process was excellent, I work a lot of shifts and had to chase nothing. Nicola respected this and worked hard to get the right buyer for my property. If you are looking to sell, look no further!!
Thanks for taking your time to leave the 5 star review, we are so happy you have been impressed with the service as we strive to be the best estate agent in Sheffield. Thanks again Sam and the team @ Haybrook.
5/5
The whole team from start to finish was fantastic, would use againPositiveResponsiveness, Professionalism
Hi Mark, thanks for the review. Its been a pleasure. 🏡 …
5/5
I was very impressed how pro active these guys were things couldn't have gone any better, would definitely use these again should it be necessaryPositiveResponsiveness, Quality, Professionalism, Value
Hi Steve, Thanks for taking your time to review the team at Haybrook Crystal Peaks.
5/5
Vanessa has been great at keeping us up to date the whole process. Can't thank her enough!PositiveResponsiveness
Thanks for the review Craig.
5/5
Amazing customer service and advice from Chloe Liversedge. We are still looking for our next property but Chloe has been so helpful and informative about the properties thet are on the market. Thank you !PositiveProfessionalism
Hi Faye, Thanks for taking your time to review the service received by Chloe.
5/5
I have been recently looking for a family home and the help and advice I am receiving from Nicola Siddall is second to none. Very professional and quick to respond, I would definatley recommend her.PositiveResponsiveness, Quality, Professionalism, Value
Hi Lisa, thanks for the lovely words for Nicola. Sam and the team at Crystal Peaks.
5/5
Spoke with Chloe over the phone who was really positive and helpful. Made our first enquiries of a new property exciting! :-) Thanks Chloe and the rest of the teamPositiveQuality
Hi Tonicha, Thanks for taking time to review the service received from Chloe.
5/5
Dealt with Nicola while property-hunting and found her very genuine and helpful regarding any confusions that came up with viewings and such. Communication was prompt and I didn't have to do any chasing for information, thank you!PositiveProfessionalism
Thanks for the review harry. Glad you are impressed with Nicolas customer service.
5/5
I would like to thank sam,Vanessa and all the team for a job well done. The property was purchased without any problems. They was very polite and helpfull. Well recommended many thanks to haybrook.PositiveProfessionalism
Hi Mark, thanks for the review on behalf of all the Haybrook team we wish you all the best in your new home.
5/5
Vanessa and the team have been amazing. Couldn't wish for a better service. Made me feel really at ease through a really stressful time. Definitely recommend HaybrooksPositiveResponsiveness, Quality, Professionalism, Value
Hi Alison, Thank you so much for taking your time to review Vanessa and the team at Haybrook Crystal Peaks.
5/5
I have been very pleased with the service that I have received from the staff at this branch. Nichola, Hayley and Sam have kept me up to date regularly with proceedings of my viewings and sale, and have acted promptly with any queries that I've had. Friendly and professionalPositiveResponsiveness, Quality, Professionalism, Value
Hi Susan, thanks for taking your time to review us here at Haybrook Crystal Peaks.
1/5
I believe they were completely overpriced for the level of service we received. Never answered the phone and never communicated with us. The only good person was the person who came to value our house ‘Daniel’ I think his name was. After that and after we have signed with Haybrooks it’s completely downhill from there.NegativeResponsiveness, Quality, Professionalism, Value
Hi George, I'm sorry you as still dis-satisfied after all this time, I have emailed you separately should you wish to discuss them again. Haybook Crystal Peaks.
5/5
Haybrook's are managing a house purchase for me. A big shout out to Sam and the team for the great job they're doing. I would recommend them to anyone wishing to buy or sell.PositiveProfessionalism
Hi Andrew. Thanks for the kind words. Sam and the team at Haybrook Crystal Peaks.
5/5
Working with Nicola and the team at Crystal Peaks has been fantastic. They are friendly, informative, very professional, always provide updates on how transactions are progressing and look to accommodate times for viewings when possible. I would recommend them to anyone looking to sell or buy a property in the area.PositiveResponsiveness, Professionalism
Thanks Amar for the kind words.
5/5
Have just accepted offers on two properties we put on the market only 9 days ago. Service has been excellent. Thanks to all staff who have been involved in arranging many viewings, Rachel for photos and videos, and Sam for always being there to keep us up to date, offer advice and answer any queries to get us to this point.PositiveResponsiveness, Quality, Professionalism, Value
Hi Brian and Christine, thanks for taking the time to leave us this review. Its been a pleasure helping you secure buyers for your two properties. Sam and the team at Haybrook.
5/5
Pleased with my experience of Haybrook. Nicola Siddall was helpful at the property, assisting me in getting some extra measurements and kept me well informed throughout the process of getting my offer accepted. The service was positive and professional.PositiveResponsiveness
Hi Rebecca, We are so pleased to hear your service with Haybrook at Crystal peaks has been so positive.
5/5
We decided very quickly that we wanted to go ahead and sell our house after great valuation with Nikki Wilman. Within 48 hours or so after giving the go ahead the pictures were taken & our house was up on the market. Nicola Sidall dealt with our questions and queries and nothing was any trouble at all. I also spoke to Chloe Liversidge a lot in regards to viewings and again, nothing was any trouble and communication was great! Our house was sold after only 2 days of viewings & with only being on the market for 4 days!! The team at Haybrook did everything they could to get us the best price for our house. Thank you Nikki, Nicola & Chloe Ashleigh xxPositiveResponsiveness, Quality, Professionalism, Value
Hi Ashleigh, thanks for taking you time to review the service you have had from the team. 🏡 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Haybrook has 574 reviews across its three offices, rated 4.9 out of 5 overall: 572 on Google, 2 on View Agents.
Crystal Peaks has the most, with 572 reviews rated 4.9 out of 5, followed by Gleadless with 1.
The three Haybrook offices, by town:
Yes. In The Trusted Agent 2026 awards: Haybrook, Crystal Peaks won Platinum; Haybrook, Rotherham won Gold; Haybrook, Gleadless won Trusted Agent.