Trusted Agent profile · South Yorkshire
★★★★★
574 reviews across 3 offices and 2 platforms
Haybrook has three offices, in Crystal Peaks, Gleadless and Rotherham (South Yorkshire). Together they have 574 reviews on two platforms, rated 4.9 out of 5 overall.
572
Reviews on Google
All 3 offices
2
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Haybrook's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI recently sold my house through Haybrooks . Nichola Sidd all at the Crytsal Peaks branch was superb - from start to finish. She was genuinely friendly and helpful, and nursed me through the tortuous process of getting the sale through to completion. I can't thank Nichola and the rest of the staff at the branch enough, and would happily give them 6 stars
5/5
GoogleNicola Siddall as been a great help and very supportive all way through the sale of the house, i would highly recommend using Haybrook at Crystal Peaks and i have no worries that if i need any help at the end of the sale Nicola will do her best to help, Fantastic service and Nicola is a credit to your company. Thank you for your help you have been amazing. Can i also mention Kim as just been as helpful and kind as well they make a great team. Nothing was to much trouble for them. Many thanks again. Elizabeth Staniforth
Thanks for taking your time to review the team at Crystal Peaks Haybrook.
5/5
GoogleExcellent service received from every member of the team. I would thoroughly endorse buying or selling your property with this team. Super friendly and very efficient.
Thanks for taking your time to review the team at Crystal Peaks Haybrook.
5/5
Googleive had a great service with haybrook, they have been really quick with all the information that i have needed and they have been extremely helpful with this process as i was a first time buyer, i would highly recommend using them as i have had no doubts with them and i would highly recommend using nicola siddall as she is very friendly and has been helpful throughout the process.
Hi Brad, thanks for the kind words and the recommendation. We look forward to helping you into your new home. Crystal Peaks Haybrook.
5/5
GoogleRating only, no written review.
Hi Fausta, thanks for the 5 star review.
5/5
GoogleRating only, no written review.
Hi Fausta, thanks for the 5 star review.
5/5
GoogleI would like to write a review to highly recommend the crystal peaks branch and especially Nicola siddal as being really helpful and considerate and friendly
Hi Janet, thanks for the kind words.
5/5
Googleive had a great service with haybrook, they have been really quick with all the information that i have needed and they have been extremely helpful with this process as i was a first time buyer, i would highly recommend using them as i have had no doubts with them and i would highly recommend using nicola siddall as she is very friendly and has been helpful throughout the process.
Thanks for the 5 star review. We look forward to helping you into your new home. :)
5/5
GoogleWe met a number of estate agents prior to deciding who to choose to sell our property. After meeting Nicola Siddall from Haybrooks Crystal Peaks, we made the decision to choose Haybrooks. We knew they weren't the cheapest, but believe in the saying you get what you pay for. We found Nicola to be friendly, honest and genuine. The fact that the whole team at Haybrooks Crystal peaks are approachable, professional and motivated was the Icing on the cake. Our property sold in less than two months. Fingers crossed the next steps to exchange of contracts is as smooth. Thankyou to Nicola Siddall and the team at Haybrooks.
Hi Lisa, thank you for the fab review.
5/5
GoogleNicola Siddall (Crystal Peaks) has been absolutely fantastic in helping us sell our house. We could not have had a better experience, Nicola has been really efficient in helping us from start to end and because of this our house has sold in just 1 week of being advertised! Both my husband and I are so pleased with the service and if we need to move again in the future we would not hesitate to use Haybrooks again! Thank you so much. We cannot recommend Haybrooks enough!
Hi Laura, Thanks for taking your time to review the service you have received from Nicola and the team at Crystal Peaks.
5/5
GoogleLoren Gilbert has been really helpful with organising viewings, she has taken into account my work schedule and emails me rather than me missing calls. Loren has communicated efficiently and openly and is quick to respond to my emails.
Hi Ameila, thanks for the 5 star review. Sam and the team @ Haybrook.
5/5
GoogleJust completed a purchase on a property marketed by Haybrooks. Kim Wright the Move Manager was brilliant, she kept me informed about the progress of my purchase weekly. Certainly would recommend Haybrooks especially the Crystal Peaks branch.
Hi Lynne, thanks for the lovely review. Sam and the team @ Haybrook Crystal Peaks.
5/5
GoogleKim Wright at Haybrook was extremely helpful throughout the process of selling my Mothers house. When things were in delay due to workloads in the conveyancer service, Kim stepped in to act as a go-between and made a huge difference in getting things moving. Always cheerful and helpful, she is a great asset to Haybrook.
Hi Christopher, thanks so much for the kind words Sam and the team.
5/5
GoogleGreat service from Haybrook for a house I was dealing with as executor for the estate. Kept up to date at all times for a quick and successful sale.Thanks especially to Sam for his expert advice and guidance throughout. all first class!
Hi Richard, thanks for the kind word and thank you for choosing Haybrook @ Crystal Peaks
5/5
GoogleExcellent service from Loren at Haybrook. Very knowledgable and were happy to find out the answers to any questions we had.
Hi Shaun, thanks for the kind word and the 5 star review. Sam and the team @ Haybrook Crystal Peaks
5/5
GoogleExcellent service from the moment I walked through the door at Crystal Peaks until leaving our home of 40 years. I cannot thank Haybrook enough for the service and attention to detail.
Hi John, thanks for the kind word and the 5 star review. Sam and the team @ Haybrook Crystal Peaks
5/5
GoogleExcellent experience with Haybrook. Nicola Sidall has been brilliant in helping me finding a buyer for my aunt's house! Highly recommend them.
Hi Amy, thanks for the kind words. Team Haybrook. :)
5/5
GoogleI'm purchasing a property through Haybrook and so far the experience has been very smooth and pleasant. Loren, my representative at Haybrook has been professional and easy to communicate with. I would recommend Haybrook.
Hi Jamie, thanks for the kind word and the 5 star review. Sam and the team @ Haybrook Crystal Peaks
5/5
GoogleNicola was a great person to have involved in the sale of my house, she was able to provide realistic advice and promote the property in a way that it sold. Nicola handled all of our viewings and was able to be flexible to ensure that anyone interested in the property got the opportunity to view.
Hi Lauren, thanks for the kind word and the 5 star review. Sam and the team @ Haybrook Crystal Peaks
5/5
GoogleSam and his team have been brilliant from start to finish. Initially sourcing us a property to invest in and even finding us a tenant. We've had weekly calls updating us on the status of the sale, with them regularly chasing paperwork from the solicitors and mortgage advisors to make sure everything was on schedule. Gold star service from Sam and his Haybrooks team. Will definitely be using these guys again
Hi Carl, thanks for the kind word and the 5 star review. Sam and the team @ Haybrook Crystal Peaks
3/5
GoogleOnce the sale was agreed, I felt that their was very little communication until we prompted the office, and then they did not comply with our request every week.
Hi Kerry, I'm sorry the sales progression and post sale contact was not as you expected. Id be happy to discuss the individual events surrounding the slow start if you wanted to contact me on 0114 2511710 or samuel.reaney@haybrook.com.
5/5
GoogleBrilliant service from Nikki when she came to value our house. Friendly attitude and made me feel at ease.
Hi Evie, thanks for the kind words. I'm so glad Nikki's positive attitude to customer service has stood out.
5/5
GoogleNikki came from Haybrooks to value our house and I couldn’t recommend her enough! She was warm, welcoming and full of knowledge to help us.
Hi Sammey, Thanks for taking the time to review the service you have received from Nikki. We wish you all the best with your onward move.
5/5
GoogleI’ve recently sold my deceased mum’s house with this branch. I’ve had no dealings in the property market for nearly 30 years so was pretty much a property virgin. The process was made so easy by the team with regular updates on viewings and good honest points made. I would particularly like to thank Nicola Siddall for her guidance/counsel which I found invaluable.
Thanks for the review Simon, I'm glad Nicola's customer service has stood out. We look forward to helping you with the sale of your Mum's home to a smooth completion.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Crystal Peaks has the most, with 572 reviews rated 4.9 out of 5, followed by Gleadless with 1.
The three Haybrook offices, by town:
Yes. In The Trusted Agent 2026 awards: Haybrook, Crystal Peaks won Platinum; Haybrook, Rotherham won Gold; Haybrook, Gleadless won Trusted Agent.
