Trusted Agent profile Β· South Yorkshire

Haybrook reviews in Crystal Peaks, Gleadless and Rotherham

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

574 reviews across 3 offices and 2 platforms

www.haybrook.com

Haybrook has three offices, in Crystal Peaks, Gleadless and Rotherham (South Yorkshire). Together they have 574 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

572

Reviews on Google

All 3 offices

View Agents logo

3.0 / 5

2

Reviews on View Agents

All 3 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Haybrook's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Haybrook office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I worked with Nicola Siddall in this company, selling a property in the area. I found Nicola very open and honest in her dealings with me. She acted upon and chased up everything required to ensure the process was as clear and quick as possible. I would recommend her and all her colleagues in selling a property.

Aaron Β· 15 July 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thanks for kind words and 5 star review.

5/5

Google

From first contact with Nicola at Crystal Peaks, to Lorraine at Chesterfield, this has been such an easy stress free experience. I found Haybrooks to be professional, swift in actions, well communicated with and a really friendly team. From sale board to sale in 3 weeks!!! Amazing πŸ‘ πŸ‘πŸ‘πŸ‘πŸ‘ …

Karen Β· 15 July 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thanks for kind words and 5 star review.

5/5

Google

Excellent service from Nicola Siddall and everyone at Crystal peaks. They have kept us inform every step of the way and very prompt to reply to any question we have had.

Maz Β· 8 July 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thanks for kind words and 5 star review.

5/5

Google

We recently made an offer on a property with Haybrook Estate Agents Crystal Peaks and the service we have received from Nicola Siddall has been exceptional. She has been very informative and helpful with the whole process so that we know exactly what to expect with our purchase.

Karen Β· 8 July 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thanks for kind words and 5 star review.

5/5

Google

I would recommend Nicola Siddall at haybrooks very professional.. would always go the extra mile friendly.. pleasure to deal with A+

James Β· 29 June 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thank you for your kind words and 5 star review. Sam and the team @ Haybrook Crystal Peaks.

5/5

Google

Nicola has been fantastic to work with on the purchase of my house, very patient and understanding when things were being held up on my side

Daniel Β· 29 June 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thank you for your kind words and 5 star review. Sam and the team @ Haybrook Crystal Peaks.

4/5

Google

I must admit, I am at the start of the whole proccess but Nicola has been fantastic, always available to chat and to help out even offering helpful advice which was perfect for a first time buyer. If all goes smoothly I'll be sure to come back and add in that last star.

Jordan Β· 29 June 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thank you for your kind words. Sam and the team @ Haybrook Crystal Peaks.

5/5

Google

After months of looking at properties and listening to not so professional agents I came across Haybrook at Crystal peaks. Nicola (Siddall) . It was a breath of fresh air to work with an agent who was professional, punctual and most importantly knowledgable. It was a pleasure to have an agent that was responsive to my needs and to have her help complete the negotiation process. Thank you Nicola .

Geoffrey Β· 29 June 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thank you for your kind words and 5 star review. Sam and the team @ Haybrook Crystal Peaks.

5/5

Google

Excellent service by Nicola Siddall and the rest of the team at Haybrook, Crystal Peaks in the sale of our house. The photos in the sale listing were excellent when compared with other estate agents. When our initial sale fell through Nicola pulled out all the stops and we were re-sold for the same asking price within a week! Always friendly and professional, I'd recommend them to anyone.

John Β· 29 June 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thank you for your kind words and 5 star review. Sam and the team @ Haybrook Crystal Peaks.

5/5

Google

I cannot thank Haybrook enough, a huge shout out to Nikki and Sam at this branch who did such a great job helping us get the house on the market. It sold in a week and we couldn't be happier with the service provided. Friendly, responsive, great communication and a top quality service. Also like to thank Hayley and Chloe for helping arrange viewings and Hayley was amazing at keeping us updated with offers. We can't believe how quickly it sold. Not only that but they offered amazing support and advice from start to finish and we couldn't have got to where we are now without all the hard work from Sam helping chase everything up and answering our calls. Thank you for everyone at Haybrook Crystal Peaks Branch.PositiveResponsiveness, Quality, Professionalism, Value

Anna Β· 22 June 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 21 June 2024

Hi Anna, thanks for taking your time to review the team at Crystal Peaks

5/5

Google

Everyone at Crystal Peaks has been great, but particularly Kim Wright and Sam Reaney. Thank you for your hard work.

Andrew Β· 30 May 2023 Β· Haybrook Crystal Peaks

Agent replied

Hi Andrew, Thanks for the review of the service by Nicola Siddall.

5/5

Google

Thanks to Haybrook’s at Crystal peak for the sale of my flat. But In particular to Kim Wright, without Kim getting involved and being on top of everything it would still be going through as we speak! Highly recommend if you’re selling a property she’s your go to. Many thanks

Adam Β· 30 May 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Hi Adam, thanks for the kind review. :)

5/5

Google

Kim made our house move stress free - she chased updates very regularly and kept the process moving. Thanks Kim!

Kelly Β· 30 April 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thanks for taking your time to review the team at Crystal Peaks Haybrook.

5/5

Google

Couldn’t recommend Haybrook at Crystal Peaks enough. Nicola Siddall showed us around the house which we loved, it was great service and great help. Easy to contact her and any questions were answered quickly! Would definitely use again!

Amy Β· 30 April 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Hi Amy, thanks for the kind words.

1/5

Google

We used Haybrooks during our recent house sale and communication definitely isn't there strong point. Aside from that, the pictures they took were rubbish and we had them add our own pictures instead. We only seemed to get bookings when we chased them up. The bookings we did get were often no use as the buyers weren't in a position to move yet or the house was too expensive, etc. We sold through Mymove and had to sell within 6 weeks, so why they weren't vetting people's situation prior to viewing is a mystery. They failed to tell us when completion of the sale wasn't going through, so we moved our belongings into storage on the Friday, which should have been until Monday. It ended up staying in storage for nearly 2 months, even though they were aware on Thursday that completion wasn't going ahead. Everyone in the chain was aware, except for us. This left us homeless for 2 weeks, until we ended up moving back in to our old house with none of our belongings. It was virtually impossible to get hold of them, whenever we did get through, we were fobbed off with a call back, which rarely happened. Terrible communication and customer service and certainly would not use them again. Luckily, the builders of our house paid for them via Mymove - I wouldn't be happy to pay them as my wife appeared to have to do all the work to get viewing than they ever did.

Glynn Β· 30 April 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Hi Glynn, I'm shocked to see your review and comments regarding the service you have received. Would it be possible to send me some further information to me direct so I can investigate this further. Unfortunately I can not see your details on the system for the Crystal Peaks branch to contact you direct, could I ask was it our branch you dealt with ? I hope I can help with your concerns please contact me on samuel.reaney@haybrook.com or 0114 2511710.

5/5

Google

Cannot recommend Haybrooks at Crystal Peaks enough. After 23 years of the same house Nikki came to see us and gave us the confidence to put our family home on the market. Nikki got the valuation and pictures spot on and our house was sold in 5 weeks for the asking price. I must point out 5 other similar houses on the same estate went on the market at the same time and ours was the only one that sold without having to be reduced. My husband and I feel this is purely down to Nikki and her valued experience. We would also like to thank Nicola for her patience and efficency on managing the sale so quickly. Last but not least I would like thank Kim for her endless patience and empathy over the last few weeks. Kim calmed me down and re-assured us on numerous occasions and was an excellent communicator between us and our buyers. If you want to sell your much loved home quickly and without fuss use this branch!

Joanne Β· 30 April 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thanks for taking your time to review the team at Crystal Peaks Haybrook.

5/5

Google

We have had a pleasant experience working with Nicola Siddall throughout the purchase of our first home. She has been helpful and informative throughout the process and always kept us up to date with the different parts going on with the sale. I would recommend Haybrook to anyone looking to buy their first home through them just like we have.

Niall Β· 30 April 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thanks for taking your time to review the team at Crystal Peaks Haybrook.

4/5

Google

The lady from Haybrook who called around to provide me with a quote was very professional and friendly.

Jill Β· 31 March 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thanks for taking your time to review the team at Crystal Peaks Haybrook.

5/5

Google

Hayley has been fantastic with updates in our process

EMTB Β· 31 March 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thanks for taking your time to review the team at Crystal Peaks Haybrook.

5/5

Google

Nicola Siddall has offered excellent service in helping us to sell our home. Professional, friendly and approachable support, Thankyou

JKD Β· 31 March 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thanks for taking your time to review the team at Crystal Peaks Haybrook.

5/5

Google

I recently sold my house through Haybrooks . Nichola Sidd all at the Crytsal Peaks branch was superb - from start to finish. She was genuinely friendly and helpful, and nursed me through the tortuous process of getting the sale through to completion. I can't thank Nichola and the rest of the staff at the branch enough, and would happily give them 6 stars

Mike Β· 31 March 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thanks for taking your time to review the team at Crystal Peaks Haybrook.

5/5

Google

I recently sold my house through Haybrooks . Nichola Sidd all at the Crytsal Peaks branch was superb - from start to finish. She was genuinely friendly and helpful, and nursed me through the tortuous process of getting the sale through to completion. I can't thank Nichola and the rest of the staff at the branch enough, and would happily give them 6 stars

A Β· 29 March 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 26 August 2023

Thanks for taking your time to review the team at Crystal Peaks Haybrook.

5/5

Google

Exceptional service, quick responses and easy to deal with. Good communication. Great service from SAM and KIM .They did everything I asked

Kim Β· 14 March 2023 Β· Haybrook Crystal Peaks

Agent replied

Thanks for the review Kim. We look forward to helping you get in your new home. 🏑

5/5

Google

Really good estate agent. Only down side is they are expensive compared to others. Would use again.

Jmappin Β· 11 March 2023 Β· Haybrook Crystal Peaks

Agent replied Β· 29 July 2023

Thanks for taking your time to review the team at Crystal Peaks Haybrook.

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Questions about Haybrook

Which Haybrook office has the most reviews?

Crystal Peaks has the most, with 572 reviews rated 4.9 out of 5, followed by Gleadless with 1.

Where are the Haybrook offices?

The three Haybrook offices, by town:

  • Crystal Peaks: 4 Peak Square, Crystal Peaks, South Yorkshire, S20 7PH
  • Gleadless: 202a White Ln, Gleadless, South Yorkshire, S12 3GL
  • Rotherham: 1A Wellgate, Rotherham, South Yorkshire, S60 2LT
Has Haybrook won any awards?

Yes. In The Trusted Agent 2026 awards: Haybrook, Crystal Peaks won Platinum; Haybrook, Rotherham won Gold; Haybrook, Gleadless won Trusted Agent.

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