Trusted Agent profile
★★★★★
723 reviews across 5 offices and 4 platforms
Hall & Benson has five offices, in Derby (two offices), Alfreton, Heanor and Belper. Together they have 723 reviews on four platforms, rated 3.9 out of 5 overall.
609
Reviews on Google
All 5 offices
1
Reviews on Facebook
All 5 offices
7
Reviews on Yell
All 5 offices
106
Reviews on Trustpilot
All 5 offices
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Hall & Benson's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAll the team were approachable, supportive and responded in a timely manner to any questions or concerns that I had in an understandable way, this made the whole process of buying go smoothly
Many thanks for your outstanding 5* review and your generous comments Jayne. Best wishes, Lucy, Customer Relations.
5/5
GoogleI've had a seamless experience with Hall and Benson since the start of my Mortgage process. In particular Tom Hallam has been excellent and helped me with any concerns or questions along the way. 100% recommend.
Many thanks Louise for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleUsing Hall and Benson was a pleasure, the team were friendly, helpful, and went above and beyond. I couldn’t recommend them more.
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleReally thorough explained every step of each process and took on extra work I didn’t know was part of his remit, highly recommend
Thank you Stevie for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe would recommend Hall and Benson and especially Tom Hallam to anyone who is in need of a mortgage consultant. From our initial meeting in the branch through to completion, Tom was so helpful and knowledgeable, which made the whole process so much easier. He was always on hand to answer any questions we had and responded quickly. Thanks again for making our process easier and for all the help!
Thank you for your glowing review! We are thrilled to hear that Tom provided such exceptional service as your mortgage consultant. We pride ourselves on making the process as smooth and stress-free as possible for our customers. We appreciate your recommendation and look forward to working with you again in the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service has been provided by Thomas Hallam. Extremely professional and helpful. He has kept us up to date with everything throughout the process of buying our first home. Completely kept us at ease with all the updates he has been giving us. I would definitely recommend him to anyone buying.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleThankyou to Thomas Hallam for taking us through all the steps for buying our first home. Very professional and knowledgeable at what he does. Would recommend.
Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
5/5
GoogleHighly recommend Corey Pilmore at Hall and Benson Heanor. Great experience selling our home, great customer service, answered all our questions and achieved full asking price for our property, quickly. 10/10 ⭐️
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleCalled hall and benson as I’m looking to buy my first house. Spoken to Corey pilmore and Tom Hallam. Both couldn’t be more helpful and professional. Nothings too much to ask for. Would highly recommend!!!
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleTom made our experience so relaxing and stress free! Very helpful and accommodating. Great communication throughout the whole Process. Highly recommend!
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleDefinitely recommend Hall & Benson. Tom Hallam especially provided excellent service and was extremely helpful. He kept us at ease through the whole process and was available any time to answer any questions we had.
Thank you for your glowing review! We are so happy to hear that you had a great experience with Tom Hallam and the rest of our team at Hall & Benson. We pride ourselves on providing excellent service and we are always here to answer any questions you may have. Thanks for your recommendation! Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleFantastic service from Tom Hallam, he was a great help with arranging our mortgage. We experienced a high level of communication at all times from him and he was always happy to answer any questions we had. Thanks for your help Tom.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleVery helpful staff. Explained whole process and made it as simple as possible. Tom the mortgage advisor was excellent
Thank you Jacob for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleWould highly recommend. Tom has been amazing, found the best options for me in bit of a complicated situation, made everything a lot less stressful! Thank you ☺️
Thank you for taking the time to leave us this amazing 5* review and recommendation Laura. Kind regards Lucy, Customer Relations.
5/5
GoogleTom Hallam is a fantastic mortgage consultant, Who I would highly recommend. He is very professional and extremely helpful. He secured me the mortgage I wanted which I am over the moon about. He helped put my mind at ease at a very stressful time. I am so glad that I used Toms services. It would’ve been so difficult to do by myself. The rest of the team in the shop are extremely helpful too. Everyone is very friendly and approachable and they will help you in anyway they can. Great Five ⭐️service Would definitely recommend. Thanks again, Tom.
Many thanks for the great recommendation, 5* review and your kind words Joanne. Best wishes, Lucy, Customer Relations.
5/5
GoogleTom Hallam was brilliant from the start, answered all my questions and got the ball rolling very promptly with our remortgage/equity release. Would definitely recommend him, he's a lovely lad. Cheers Tom, appreciate your efforts for us.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleKatie, Tom, Corey, and Nick couldn’t have provided any better service and advice for my partner and my first time buying. The process from start to finish was smooth and stress-free. Any concerns or questions were dealt with immediately. I would definitely recommend them to anyone buying or selling!
Thank you so much for your kind words! We take pride in delivering exceptional service and making the buying process as smooth as possible. We are thrilled to hear that you had a stress-free experience and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleKatie at H&B Heanor was a pleasure to deal with from my initial enquiry right through to completion. She is an asset to the company and I hope to purchase another property again soon with her.
Thank you for the kind words! We're thrilled to hear that Katie provided excellent customer service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleKatie and Corey did a great job on my sale and purchase. Made everything easy and couldn't of asked for any more from them. Would recommend 👍👍 …
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe are very pleased with our remortgage adviser Tom Hallam in Heanor branch, he was very helpful trou out the process, and with a very pleasent approach at all times. I will add that all the staff was very approachable, and I always felt at ease.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI made the decision to use Hall & Benson to sell my house, having seen how great they are when I purchased the house. Having had a boundary dispute raised by a neighbour out of the blue I was a …
Thank you for choosing Hall & Benson to sell your house! We are thrilled to have exceeded your expectations once again. Our team at the Alfreton branch is dedicated to providing exceptional service, even in unexpected situations like a … More
5/5
GoogleMatthew and Hannah were so friendly and helpful. It was a lovely experience to be able to make an offer and have it accepted with 24 hours and 2 days later everything passed over to solicitors. I couldn't have asked for better …
Thank you for the amazing review! We are so glad that you had a positive experience with our team. You can count on us for all your future real estate needs. And we will definitely take you up on that offer for cake and tea! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleDealt with Matthew at Hall and Benson, as he was very proactive in wanting to market our house, despite us already having a possible private buyer. Flawless, quick service and very responsive to any queries. I’d have no hesitation in …
Hello Mark, Thank you for your wonderful 5* review! We're thrilled to hear about your … More
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Derby (Park Farm Centre) has the most, with 397 reviews rated 3.6 out of 5, followed by Alfreton with 138.
The five Hall & Benson offices, by town:
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