Trusted Agent profile · Cumbria

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Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more

4.7

★★★★★ Excellent

1,202 reviews across 10 offices and 2 platforms

www.hackney-leigh.co.uk

Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,134

Reviews on Google

All 10 offices

Trustpilot logo

67

Reviews on Trustpilot

All 10 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Hackney & Leigh office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The service we received from Fine & Country was truly exceptional. Right from our first encounter with Dominique until the day we completed the sale, we were consistently impressed. What set this experience apart was the fact that we never had to chase anyone or correct any errors along the way. Having a specific price in mind that we wanted to achieve, Dominique played a pivotal role in helping us not only meet but exceed our expectations. Her meticulous attention to detail, deep understanding of the market, and exceptional communication skills all contributed to this success. One of the standout aspects of Dominique's service was her ability to filter out time-wasting inquiries, ensuring that only serious buyers were brought into the picture. This level of screening gave us the confidence to move forward with our chosen buyers, knowing they were genuinely interested. Even when we encountered a few hiccups with our seller, Dominique was there to navigate the situation seamlessly. She kept our buyers well-informed and ensured that the chain remained intact, demonstrating her commitment to a smooth and stress-free transaction. In conclusion, I wholeheartedly recommend Dominique and Fine & Country to anyone considering selling their property in the Brighton and Hove area. Their level of professionalism and dedication to their clients is truly unmatched.

Holly · 24 July 2024 · Hackney & Leigh Keswick

Agent replied · 24 July 2026

Thanks a million for taking the time to leave these kind words - loved working for you and hope you'll be very happy in your new home!

5/5

Google

Hackney and Leigh provided an excellent service throughout the process of selling our apartment: from the initial viewing/measuring up to photographs to viewing appointments and then to completion, they could not be faulted! Helen Hadwin deserves a special mention. She always kept us informed and was very pro-active throughout the sale. It really is thanks to Helen that we finally “completed”.

Jan · 23 July 2024 · Hackney & Leigh Grange Over Sands

Agent replied · 26 August 2024

Many thanks for your kind review, Jan!

5/5

Google

Very quick sale, full price. Can definitely recommend

HWG · 17 July 2024 · Hackney & Leigh Keswick

Agent replied · 17 July 2026

Dear HWG Immobilien, Thank you for your stellar review! We're thrilled to have facilitated a quick sale at the full price for your property. Your recommendation is highly appreciated. Looking forward to serving you again in the future! Best regards, Antony

5/5

Google

The team at Laurence Antony were exceptional from start to finish. The process of marketing our house was easy and stress free and the team were with us every step of the way to completion. We will be recommending Laurence Antony for anyone looking to move house. Thank you Antony, Andrea, Jade and Yasmin - The Lewis Family

Frances · 17 July 2024 · Hackney & Leigh Keswick

Agent replied · 17 July 2026

Thank you so much for your kind review! We are thrilled that our team was able to make the sale of your house stress-free and easy. We hope that you will tell others about your experience with us and we look forward to helping more families move in the future. Thank you again!

5/5

Google

The best estate agents around! We’ve been trying to buy a property for the past 2 years and for various reasons things haven’t gone to plan. We started a purchase through Lawrence Anthony homes a couple of months ago and are completing in the next couple of weeks. We have been kept up to date by Andrea and Jade throughout the whole process. They have chased things up for us when needed and just generally been a dream to go through this process with. Other estate agents should take note on how to give 5* service. We wish we sold our property through them. Thanks guys!

Nicholas · 17 July 2024 · Hackney & Leigh Keswick

Agent replied · 17 July 2026

Thank you so much for your kind words. We are delighted to hear that the process was so smooth and that our team were so helpful. We are committed to providing the best service to all of our customers and we're thrilled to hear that our efforts have been appreciated

5/5

Google

We bought our house through Lawrence Antony Homes and it was a rollercoaster of a chain to say the least! I found these guys (particularly Andrea) so lovely, they were personable, so friendly and completely transparent throughout the whole process with a lot of stressful ups and downs! Thank you so much Andrea and team we are now so over the moon to be settling into our new house! ❤️

Mel · 17 July 2024 · Hackney & Leigh Keswick

Agent replied · 17 July 2026

Dear Mel, We're thrilled to have been a part of your journey to homeownership, despite the twists and turns! Your kind words for Andrea and our team mean the world to us. Enjoy every moment of making your new house a home. Welcome to the family of delighted homeowners! Warmest regards, The Lawrence Antony Homes Team

5/5

Google

Fantastic experience using Lawrence Antony homes to sell my elderly mum's house. Professional and approachable. Realistic valuation, lots of viewings and offers with plenty of feedback. Sale achieved with helpful advice along way. Highly recommend!! Special mention to Andrea...superstar estate agent!

Jo · 17 July 2024 · Hackney & Leigh Keswick

Agent replied · 17 July 2026

Thank you so much for your kind words, Jo. We are pleased to have been able to assist you in selling your mum's house, and especially proud to hear that Andrea was able to help you along the way. We appreciate your support and look forward to helping other customers with their property needs!

5/5

Google

Harrowing experience with a key but the lady that dealt with me was extremely helpful. The staff at Kendal are always friendly and helpful. Keep up the good work.

Kim · 17 July 2024 · Hackney & Leigh Arnside

Agent replied · 18 October 2023

Thanks for your review Kim

5/5

Trustpilot

House purchased through Hackney & Leigh

We have just purchased a house through Hackney & Leigh and I would like to thoroughly commend them on their helpfulness and the proactive role of their staff. We had a 'difficult' solicitor involved in the sale and the H&L team were really helpful pushing them along and passing messages between the vendor and ourselves. I would certainly recommend Hackney & Leigh and would certainly use them in the sale of any property in the area.

Keith · 12 July 2024 · Hackney & Leigh Grange Over Sands

Agent replied · 22 October 2024

Many thanks for your review Keith!

5/5

Trustpilot

Lovely People and Fantastic Service!

Great experience with every member of the team at Hackney & Leigh... As a first time buyer, I felt put at ease at every step of the purchase process, with all concerns and questions being answered swiftly by the very friendly team at the Windermere office. Special thanks to the lovely Nicole for her help and guidance during the purchase... I'm so happy to be settled in my beautiful new home!

Lucy · 11 July 2024 · Hackney & Leigh Grange Over Sands

Agent replied · 22 October 2024

Many thanks for leaving us a review Lucy!

5/5

Google

From start to finish Hackney and Leigh sales team have been fantastic! Very supportive and go the extra mile. Would highly recommend. Thankyou particularly to Ellie and Shannon for supporting us during the process.

Alex · 10 July 2024 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Many thanks Alex

5/5

Google

Superb estate agents. We used H&L to find our rental house and every single member of the team we spoke too were efficient and polite. By far the best estate agents we have ever used.

George · 10 July 2024 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you George

5/5

Google

Absolutely fantastic. Couldn’t fault any of the staff. Kept us informed on every detail every step of the way. Staff super friendly and helpful, making the whole process run smoothly. Would thoroughly recommend.

Jude · 10 July 2024 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Many thanks Jude

5/5

Google

I am very happy to recommend the real estate agency Hackney & Leigh because I have benefited from the assistance throughout the period before renting the house and after, highly professional consultancy, expertise, organizational capacity and very good communication between the agency's offices. I would like to bring thanks to the entire team Kendal office, Lettings, especially Sammy Harrison, James Parker and Lauren Davidson and to the entire team at Windermere office. They managed to assist me and advise me, to explain the rental procedure and the steps I have to take with the rental guide for tenants. Synchronization, professionalism, expertise, excellence in communication, speed of work in correspondence and total transparency. Clarity, correctness and a very good knowledge. Congratulations everyone. Thank you very much for your help and support. We are thankful and we are grateful to you. We recommend Hackney & Leigh real estate agency with pleasure and without hesitation. Gheorghe Savin

Gheorghe · 10 July 2024 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Many thanks for your review Gheorghe

5/5

Google

Helpful so no complaints!

Christopher · 10 July 2024 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you!

5/5

Google

The staff at Hackney and Leigh in Kendal were amazing. It is obvious how well they work together as a team. They answer queries promptly. They kept us informed and kept pushing until we had a successful sale. They are the best estate agents in the whole area.

Ken · 10 July 2024 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Many thanks Ken

5/5

Google

Thoroughly recommended. Worked hard in a difficult market

David · 10 July 2024 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Many thanks David

5/5

Google

We have recently sold our house in Kendal via H & L and would like to express our gratitude for the wonderful service we received. The support we received was excellent from the very beginning, through the valuation process, property presentation, escorted viewings and later keeping us up to date during the legal sales process. All the contacts we had with H & L were professional and helpful at all times and we cannot praise them enough. Whilst it is unfair to pick out anyone by name, we would like to say a particular thank you to Ellie Graham who helped us enormously during the later stages of the sales process. Thank you to all. Mr and Mrs G Parsons.

Geoff · 10 July 2024 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Many thanks for your review

5/5

Google

The sales team at Hackney & Leigh Kendal did a great job all the way through from initial enquiry, viewing, presale to purchase. Any questions I had were answered diligently and the whole process was conducted professionally. There is clearly a good system in place that shares information across the team so that any team member can respond quickly. They demonstrated excellence in property sales.

Andrew · 10 July 2024 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Many thanks Andrew

5/5

Google

Hackney and Leigh have been professional and helpful from the beginning which included going above and beyond to arrange an early viewing of the property we were interested in. They remained helpful when there were some issues with the purchase. Ellie and Elaine deserve a special mention - responsive, polite, helpful and kind!

Louisa · 10 July 2024 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Many thanks Louisa

5/5

Google

A very friendly and professional team. From the very beginning of getting a valuation carried out right through to the final stages of completing the sale, you will be given good clear and sensible advice. A great team effort. Thoroughly recommended.

C · 10 July 2024 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Many thanks for your review

5/5

Google

Just bought a house through Hackney and Leigh with my partner and Ellie and Shannon at the Kendal branch of H&L were superb throughout. Great communication, super friendly and great knowledge resulting in a very positive outcome for all. Thanks!

Josh · 10 July 2024 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Many thanks Josh

5/5

Google

Rating only, no written review.

Rod · 10 July 2024 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Many thanks Rod

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.

EA Masters winners in two years, the group and its branches: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.

British Property Awards winners in two years, the group and its branches: 2018, 2019.

British Property Awards by year, 2018 to 2019

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Hackney & Leigh

Which Hackney & Leigh office has the most reviews?

Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.

Where are the Hackney & Leigh offices?

The 10 Hackney & Leigh offices, by town:

  • Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
  • Arnside: The Promenade, Arnside, LA5 0HF
  • Carnforth: Market Street, Carnforth, LA5 9BT
  • Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
  • Kendal: 100 Stricklandgate, Kendal, LA9 4PU
  • Keswick: 11 Bank Street, Keswick, CA12 5JY
  • Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
  • Penrith: 6-8 Corn Market, Penrith, CA11 7DA
  • Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
  • Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?

Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.

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