Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleFirstly, selling a property can be very stressful for anyone, however our experience with the staff at Hackney & Leigh (Kendal) has been exactly the opposite. The whole process right from the start has been nothing short of excellent.
Our property was viewed,valued, photographed and presented to the market within a week, every viewing was arranged by them at our convenience, we were kept informed at all times regarding feedback and indeed offers, (of which we had six) after accepting an offer of the full asking price, this is where Hackney & Leigh truly excelled, each member of staff are fully aware of every aspect of the sale and it's progress, the level of communication between individual staff members was exceptional, and as far as dealing with solicitors and local authorities etc..., they made sure that we were always kept updated throughout the whole process all the way through to exchange and completion.
Not only do I recommend them but I quite honestly believe that the way that they operate should be used as a blue print for other estate agents.
I can not recommend them highly enough, if you need an estate agent, you really don't need to look anywhere else.
Rick Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Many thanks for your review Rick
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5/5
GoogleRating only, no written review.
Nina Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Thank you Nina
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5/5
GoogleFound our first home through Hackney and Leigh, the process couldnβt have been made easier! A great team who communicate well and made our first experience buying a house stress free.
Sammawislon Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Many thanks for your review
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5/5
GoogleAmazing service form start to finish. The Team at Hackney and Leigh, Kendal have been so supportive and helpful. Really great communication throughout the process. I can't recommend them enough.
Renee Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Thank you Renee
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5/5
GoogleExcellent service from excellent Sales Team at Kendal Office
Keith Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Many thanks Keith
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5/5
GoogleHackney and Leigh recently sold our house: throughout which they were professional, knowledgeable and went above and beyond to help us and secure the sale.
Jane Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Many thanks Jane
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1/5
GoogleAbsolutely shocking Estate Agents. I've had the displeasure of dealing with several branches, for a number of transactions, including purchasing a business, leasing a commercial unit and buying a residential property, all of which, have caused me severe distress and been financially debilitating, due to their lies and misrepresentation. It's unfortunate they have the monopoly in the Lake District, as there are some great Estate Agents around, that are drowned by this nasty, dishonest company. Be warned, question everything; ask for evidence, if you're unsure; don't trust anything they put on their sales documentation. One of many examples, I was looking to buy a business; they suggested a new lease may be available if desired; the business was being sold for over Β£130k, with an existing 2 year lease, so a new lease was absolutely desired. However, after spending nearly Β£8k on due diligence, there wasn't a new lease available, the estate agent hadn't even discussed it with the landlord, they just added that statement to the sales documentation to make the business more appealing. Don't even bother about complaining, as you'll be dismissed and then threatened by their solicitors. The company is still being run by Mr Derrick Hackney who has lost touch with reality and seems to be far removed from the 21st Century. If there is absolutely no alternative to using this awful company, please be very careful. I hope never to use them again, in fact, I'll go out of my way to make sure our paths never cross again.
Debbie Β· 10 July 2024 Β· Hackney & Leigh Arnside
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5/5
GoogleH&L Kendal were fantastic to deal with. From the initial photography and brochure through to sale, their communication and support was excellent. Keira and Ellie in particular were great to deal with and I wouldnβt hesitate in recommending them to work with.
James Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Many thanks James
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5/5
GoogleFantastic friendly company to work with. Would highly recommend
Robert Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Many thanks Robert
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5/5
GoogleWe dealt with the Kendal Hackney & Leigh branch as the buyers and we were very impressed by their professionalism and customer service. They were friendly, knowledgeable and responsive to numerous queries we had and they finished off with a nice touch of some flowers and gifts when we collected the keys. Should we ever be in the position to sell a property then we will be in touch. Thanks!
Richard Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Many thanks for your review Richard
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5/5
GoogleThank you! Great service, all the team were very helpful and kept updating all the way through. Kiera offered great advice and we completed sale in 2 months πππ β¦
James Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Many thanks for your review James
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5/5
GoogleI would highly recommend Hackney & Leigh Kendal, from the moment I met Keira I knew my property was in safe hands.
It had previously been on the market for 12 months with very little interest. After swapping to Hackney & Leigh, within 10 days I had 5 offers over asking price.
Shannon and Ellie have been outstanding at keeping me in the loop from the start until completion and I am so grateful. If you are thinking of putting your property on the market with Hackney and Leigh then do it, you wonβt regret it. Thanks again girls for all the support throughout!
Eloise Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Many thanks for your review Eloise!
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4/5
GoogleRating only, no written review.
Mark Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Many thanks for your review Mark!
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5/5
GoogleOur property was originally on the market at a set price and with previous estate agents and no advice it was dropping fast and getting nowhere.
Hackney & Leigh really saved the day! Kiera swooped in with all the relevant research to our property and were realistic yet still optimistic. Communication was consistent and quick to get hold of, the photography was brilliant and within a couple of weeks we had two offers!
Most importantly things like house moves are big life moves and the Ellie and the team handled us with care and a super friendly and polite disposition which meant the world to us, very refreshing when we hadn't experienced that before. Would trust them 1000% to go with them again and have been recommending to our friends. Thank you so much, Melissa & Ross
Melissa Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Hello Melissa,
Thank you so much for leaving us this fabulous review - Keira and Ellie, and the team, are all so thrilled you and Ross were able to sell so quickly with us, and really enjoyed working with you!
Thanks so much and all the best wishes for you and your brother in the future!
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5/5
GoogleHackney and Leigh were fantastic regarding both the sale of our house and the purchase of our new house. I would not hesitate to recommend them to my family and friends, thank you very much.
Alice Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Thank you very much for your review Alice!
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5/5
GoogleRating only, no written review.
Jemma Β· 10 July 2024 Β· Hackney & Leigh Arnside
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5/5
GoogleWe recently completed on our sale of an apartment. Superb marketing and achieved an excellent price. All the team were a pleasure to deal with but particular thanks to Keira, Ellie and Hayley.
Gillian Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Many thanks for your review Gillian!
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5/5
GoogleWe sold our house through Hackney & Leigh last month.
From start to finish the service we received was first class.
The photographer who did the fabulous brochure & all the staff in the office were so lovely, helpful, efficient &, very approachable.
Even after we sold, subject to contract they carried on working tirelessly to make sure our sale went through smoothly.
We found out more from them than our solicitor.
We were kept updated every step of the way, I highly recommend them & would absolutely use them if we were moving again.
Joanne Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Thank you for your review Joanne!
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5/5
GoogleOutstanding, professional and responsive service. Keira Evans, the Office Manager and Property Valuer, who led the team, was incisive and demonstrated her highly professional skills when dealing with our recent sale. Supported by her amazing team including Ellie Graham who answered all our queries quickly and efficiently. Why would you choose any other estate agent to buy or sell your property?
Sue Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Many thanks for your kind review, Sue and Chris!
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5/5
GoogleFirst time purchase , All the staff were super friendly and very professional. The lady which showed us round was lovely and very patient, Helen saw the sale through and was very efficient always getting back to you with an answer . Thank you π β¦
Rachael Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Thank you for your review, Rachael!
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5/5
GoogleAfter deciding to sell got quotes from 4 local agents. 2 valuers impressed me with their knowledge and attitude but went with Keira and H&L because of their greater local coverage and our type of property. Maurice and Gail were great with the viewings. Ellie and Shannon kept us updated. We had thought of trying to sell privately, but I'm really glad we used an agent. House sales seem more complicated and fraught than when we last bought over 20 years ago and Keira's cool head and professionalism helped keep us on track and sane through all the hurdles. Thank you all.
Stephen Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Thank you for the feedback. Sometimes it isnβt easy but we got there in the end.
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5/5
GoogleThe lettings team at Hackney & Leigh have been excellent in fulfilling our dream of relocating to the Lake District. The speed and efficiency of the process from seeing the listing we were interested in all the way through to moving into the property met our timescales perfectly.
James has always been quick and knowledgeable when answering any questions we've had, and Jana, who we met during the key handover, was very polite and provided us with everything we needed. Leaving the office in Grange-Over-Sands, we felt reassured that the team would look after our interests for the future.
Nick Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Thank you for your lovely review Nick. We hope you're enjoying the Lake District, especially now that the sun has come out!
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5/5
GoogleWe experienced excellent service from start to finish from all at Hackney & Leigh who were involved in the sale of our family house. From the initial visit and quotation by Elaine through the marketing, sale and completion of the process, all members of staff were helpful, friendly, professional and supportive. The photographer they used captured the house and garden at its very best. Special thanks to Maurice and Gail who did such a good job of showing the house and to Ellie and Shannon for their hard work and meticulous work behind the scenes and the brilliant way in which they communicated with us. We would definitely recommend Hackney & Leigh.
Kathryn Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Thank you for your kind review Kathryn.
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5/5
GoogleWe have had consistently efficient, professional and friendly service from the Havkney & Leigh team of Elaine Bradshaw, Ellie Graham and Hayley Wilson for which we are very grateful.
Patrick and Cordelia Bourne.
Patrick Β· 10 July 2024 Β· Hackney & Leigh Arnside
Agent replied Β· 10 July 2026
Thank you Patrick for your lovely words, they are appreciated.
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