Trusted Agent profile · Keswick

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Hackney & Leigh Keswick reviews

★★★★★ Excellent

259 reviews across 1 platform

11 Bank Street, Keswick, CA12 5JY

Part of Hackney & Leigh, see every office.

Hackney & Leigh's office in Keswick, at 11 Bank Street, is rated 4.9 out of 5 across 259 reviews on 1 platform, including 259 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. See how it compares with other estate agents in Keswick.

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4.9 / 5

259

Reviews on Google

This office

What Keswick clients say about Hackney & Leigh

Three reviews of the Keswick office that mention Keswick. Shown as written, first names only.

5/5

Google
Hackney and Leigh estate agents in Keswick have sold Mums flat and as executors we were very pleased with the way it was all handled. Simon and his team at the office were always available to help and support us throughout a difficult time in our lives. We had never sold a property before and we were able to pick up the phone at any time or call into the office for help support and advice which we were very grateful. We would have no hesitation in recommending Simon and the team in the Keswick office to anyone selling a property and we are sure that they would always give as much support to any of their clients as they did to us. Thank you Sheila Rona and Heather
Rona · 16 February 2026

5/5

Google
After our initial contact with Nick, which was very positive and informative, we dealt mainly with Simon. Simon was brilliant to deal with, he kept us fully updated from the beginning of the process to exchange of contracts in a calm and reassuring way. If we ever need the services of an estate agent in Keswick again, we would look no further than Hackney & Leigh, the whole team led by Simon are exceptional. Thank you Zoe, Linda & Eric
Linda · 1 October 2025

5/5

Google
We recently sold a property in Keswick through Hackney and Leigh and had excellent service from Simon Bennett throughout. He helped us with numerous issues and gave us good advice during the time the property was being marketed. Simon was always very prompt in dealing with queries and returning calls - even when we were out of the country. He was very pleasant and professional at all times and we would highly recommend his services. In fact the whole team at H &L were excellent. Thank you.
Christine · 1 October 2025

Reviews

Every review we hold for the Keswick office, from every platform, shown as written. First names only.

5/5

Google

Top rate service from Dominique and her team. I am so glad that I switched to F & C. Communication was excellent throughout. Dominique's experience and knowledge was invaluable. Every viewing was with a sound potential buyer, there were no time wasters. I received prompt, helpful feedback after every viewing. All of the team - Lara, Matt and Mitch were helpful and efficient. I have sold six properties over the years and this was definitely the best experience I have had with an estate agent. Highly recommended.

Ginny · 24 May 2026

Agent replied · 24 July 2026

It was a real pleasure working for you and we appreciate your kind words enormously! Wishing you much happiness in your new home.

5/5

Google

Matt and the team were phenomenal in facilitating the sale of our flat in Hove, helping us navigate various complexities. It was a pleasure being supported by Matt on, at times, a daily basis and his calm, pragmatic approach made a huge difference in some stressful times. They also went above and beyond on a particular matter which impressed us hugely and demonstrated that it's not just about the bottom line. We will be returning to Fine & Country when we're next selling again (hopefully not for 10+ years though!).

Chris · 24 February 2026

Agent replied · 24 July 2026

Thank you for taking the time to leave your review - we hope that you and yours will be very happy in your new home - we loved your last one! Look forward to hearing from you in 10 years!

5/5

Google

Hackney and Leigh estate agents in Keswick have sold Mums flat and as executors we were very pleased with the way it was all handled. Simon and his team at the office were always available to help and support us throughout a difficult time in our lives. We had never sold a property before and we were able to pick up the phone at any time or call into the office for help support and advice which we were very grateful. We would have no hesitation in recommending Simon and the team in the Keswick office to anyone selling a property and we are sure that they would always give as much support to any of their clients as they did to us. Thank you Sheila Rona and Heather

Rona · 16 February 2026

Agent replied · 15 April 2026

Many thanks for your review Rona. We are delighted that you and your family have been pleased with our service

5/5

Google

Simon and the team actually made what is potentially a somewhat stressful situation a relatively smooth & almost enjoyable experience! Always calm, professional and pragmatic offering sound impartial advice. Liaising between all parties & representatives in a fair & friendly manner. Professional, efficient & trustworthy throughout. Highly recommend to buyers & sellers alike.

Mark · 3 August 2026

Agent replied · 17 July 2026

Mark, thank you for the praising comments that you have published following your experience with our estate agency service. We are most grateful and wish you well

5/5

Google

After our initial contact with Nick, which was very positive and informative, we dealt mainly with Simon. Simon was brilliant to deal with, he kept us fully updated from the beginning of the process to exchange of contracts in a calm and reassuring way. If we ever need the services of an estate agent in Keswick again, we would look no further than Hackney & Leigh, the whole team led by Simon are exceptional. Thank you Zoe, Linda & Eric

Linda · 1 October 2025

Agent replied · 8 November 2024

We very much appreciate your feedback on our service Linda and we are delighted to receive such praise.

5/5

Google

Thankyou to Nick and Simon for their extremely professional service during our house purchase. They both went above and beyond any expectations that I had from any estate agent, offering advice and guidance throughout what turned out to be a challenging process through no fault of theirs. Their experience and expertise really came through, and their support helped at a personal level and not just the professional level. They took the time to understand our situation and were always available to provide reassurance and solutions to any issues we had along the way. Without their dedication and over and above efforts, it would have been incredibly difficult to get through the process of purchasing our family home, and without their help I'm not sure if would have happened at all. I cannot recommend their services highly enough. If you are looking for an estate agent who genuinely cares and will go the extra mile, Nick and Simon and the team at Hackney and Leigh are the way to go. Thank you again for helping us find and secure our forever home and we are extremely grateful for all of the help you have given us. Matt Scott

Matthew · 1 October 2025

Agent replied · 12 January 2025

Mat, we are most grateful for your detailed review on our service and the praise that you have kindly given. It was a pleasure to assist you with the purchase of your home and we wish you and your family every possible future happiness.

5/5

Google

We recently sold a property in Keswick through Hackney and Leigh and had excellent service from Simon Bennett throughout. He helped us with numerous issues and gave us good advice during the time the property was being marketed. Simon was always very prompt in dealing with queries and returning calls - even when we were out of the country. He was very pleasant and professional at all times and we would highly recommend his services. In fact the whole team at H &L were excellent. Thank you.

Christine · 1 October 2025

Agent replied · 20 May 2025

Christine, thank you for taking the time to write such a detailed review on your satisfaction with our estate agency service and your appreciation of Simon's effectiveness. We appreciate all of your comments.

5/5

Google

We have been very impressed with Hackney & Leigh in Keswick. From when Nick first visited our property to give a valuation, to the recent sale and completion, the professionalism of the team was excellent. We would like to thank Simon for his work and liaison throughout the process. We highly recommend the Keswick office. Michelle &Chris

Michelle · 16 April 2026

Agent replied · 15 April 2026

Michelle, thank you for your review on our service. It is much appreciated.

5/5

Google

From start to finish Lawrence Antony Homes were amazing. A very professional, caring team. From selling our property at the very start of this emotional rollercoaster to handing over keys at the end, we were kept updated at every stage. Andrea was an absolute star ! She was always at the end of the phone when needed, chasing everything up, so organised & on the ball, we couldnt have done it without you. Antony, Andrea & Mia, thankyou so much for all of your help during the stressful times. We got there in the end ! Jo & Richard

Joanna · 17 August 2025

Agent replied · 17 July 2026

Dear Jo & Richard, Thank you for your glowing review and for highlighting Andrea's stellar support. We're thrilled to have been able to guide you through this journey with professionalism and care. Your successful sale and the recognition of our team's dedication truly mean the world to us. Here's to new beginnings and the comfort of knowing we're always here for you! Warmest regards Antony, Andrea & Mia 🏡😍

5/5

Google

Hackney and Leigh have been fantastic supporting us throughout our house purchase. Simon has supported us from day 1 and stayed in constant touch, keep us updated throughout and was generally great to deal with, along with the rest of the team! (Especially Angela helping me tell my husband that this WAS the house for us!!!) I wouldn't hesitate to recommend Hackney & Leigh Keswick to anyone!

Liz · 29 November 2025

Agent replied · 29 December 2025

Thank you Liz for posting the favourable review regarding your experience from purchasing your home through our estate agency. We appreciate this.

5/5

Google

Hackney & Leigh did an excellent marketing job selling our cottage very quickly and close to asking price in challenging market conditions. Photos and brochure were outstanding and we would have no hesitation in recommending them to potential sellers. The team in the Keswick office were professional, responsive and always available when we needed to contact them. Many thanks Paul and Wendy

Paul · 2 January 2026

Agent replied · 29 December 2025

Paul, it really was a pleasure to assist you with the sale. Thank you for your positive comments on our service.

5/5

Google

I would like to thoroughly recommend Simon Bennett from the Keswick office for handling my recent sale. He was so professional, friendly, approachable and keep me informed throughout the process. He dealt with any queries and concerns quickly & efficiently. I've never had such a great service from an estate agent before I'm so delighted that I choose Nick & Simon from Hackney & Leigh.

Katrina · 29 November 2025

Agent replied · 29 December 2025

Katrina, thank you for posting such positive comments regarding the estate agency service we have provided for you. These are much appreciated by us.

5/5

Google

Very helpful throughout the process of selling our house. Thanks to Simon and Dawn for keeping us informed, and for their sound advice

Justin · 6 October 2026

Agent replied · 8 October 2026

Thank you for your comments on our service Justin. It was a pleasure to act as your estate agent.

5/5

Google

I had an excellent experience with Hackney & Leigh in Keswick throughout the sale of my property. From start to finish, the team was professional, responsive, and supportive, making what can often be a stressful process feel well managed. A special mention goes to Simon Bennett, who was outstanding throughout. He maintained excellent communication with both myself and the buyers, ensuring everyone was kept informed and any issues were dealt with promptly. His proactive approach, attention to detail, and commitment to seeing the sale through to completion made a real difference. I would highly recommend Hackney & Leigh to anyone looking to buy or sell property in the area. Their professionalism, expertise, and customer service were first-class.

Matt · 3 August 2026

Agent replied · 3 August 2026

Matt, we really are thrilled to receive such a glowing review from you on our estate agency service. Thank you for taking the time to compose such detailed comments, they are very much appreciated by us all

5/5

Google

We were the buyers of a property in Keswick, however Hackney and Leigh, particularly Simon were amazing. From start to finish the service we received was top class. We were moving from York and didnt know the area, but Simon helped with sourcing relevant trades to do surveys, etc and couldnt have been more helpful. Nothing was too much trouble for them. A massive thank you.

Debbie · 1 October 2025

Agent replied · 15 April 2026

Many thanks indeed Debbie for your positive review on our service and we are delighted that you have appreciated this.

5/5

Google

Exceptional customer service from start to finish, Matt Higgins made what could have been a complicated house purchase run very smoothly. Matt provided excellent communication throughout the process and really went above and beyond, creating a seamless purchase from start to finish. Couldn't recommend more.

Kitty · 24 February 2026

Agent replied · 24 July 2026

Thank you for kind review - our Matthew really does go the extra mile for our clients and it was a pleasure dealing with you. Wishing you much happiness.

5/5

Google

As first time buyers in the UK, I have to say, the service provided by Hackney & Leigh's Keswick team was fantastic. From our first viewing - to making our offer - to obtaining the reams of necessary forms - to the completion of the sale, Simon and Dawn (and Nick, too) were a most pleasant, professional, and helpful team. They always kept the interests of their clients, the sellers, at the fore while also making us, the buyers, feel valued. They kept us informed along the way and provided a gentle nudge when needed to keep the process moving. To put it simply, they were brilliant. We cannot recommend them highly enough. Ben & Jennifer Kentucky (& Keswick!)

Jennifer · 3 June 2026

Agent replied · 21 May 2026

Ben and Jennifer, we really are delighted to have received such a complimentary review from you on our service. Thank you. It has been a pleasure to assist you with the purchase of the property and we hope to see you both again soon

5/5

Google

Outstanding in every way. Within 24 hours Fine and Country has achieved the full asking price with a quick move in date. Would very highly recommend Kerry-Anne, Lara and team.

Guy · 24 May 2026

Agent replied · 24 July 2026

Thank you for your kind words! Loved working with you to find a worthy tenant for your beautiful property!

5/5

Google

Hackney & Leigh handled my recent sale in a professional and timely way, from the beginning when Nick visited and gave a valuation, and throughout the process. I would particularly like to thank Simon for his friendly, timely, and efficient support.

Simon · 15 February 2026

Agent replied · 15 April 2026

Simon, we are grateful for your positive comments on the standard of service that we have provided for you throughout the sale of your home

5/5

Google

I have just bought a property through Hackney Leigh and I can't rate Simon and his team highly enough. They have been extremely efficient and helpful throughout the journey, nothing has been too much trouble for them and the whole process has run smoothly. I would not hesitate in recommending them.

Lisa · 30 September 2025

Agent replied · 29 December 2025

We are very grateful for your positive review Lisa and wish you well.

5/5

Google

Pleasant and efficient service Wouldn't hesitate to recommend Thank you for selling our house so quickly

Stephen · 17 July 2026

Agent replied · 18 July 2026

Many thanks for your complimentary review on our service Stephen. We are pleased that we were able to promptly achieve the sale for you

5/5

Google

The service we received from Fine & Country was truly exceptional. Right from our first encounter with Dominique until the day we completed the sale, we were consistently impressed. What set this experience apart was the fact that we never had to chase anyone or correct any errors along the way. Having a specific price in mind that we wanted to achieve, Dominique played a pivotal role in helping us not only meet but exceed our expectations. Her meticulous attention to detail, deep understanding of the market, and exceptional communication skills all contributed to this success. One of the standout aspects of Dominique's service was her ability to filter out time-wasting inquiries, ensuring that only serious buyers were brought into the picture. This level of screening gave us the confidence to move forward with our chosen buyers, knowing they were genuinely interested. Even when we encountered a few hiccups with our seller, Dominique was there to navigate the situation seamlessly. She kept our buyers well-informed and ensured that the chain remained intact, demonstrating her commitment to a smooth and stress-free transaction. In conclusion, I wholeheartedly recommend Dominique and Fine & Country to anyone considering selling their property in the Brighton and Hove area. Their level of professionalism and dedication to their clients is truly unmatched.

Holly · 24 July 2024

Agent replied · 24 July 2026

Thanks a million for taking the time to leave these kind words - loved working for you and hope you'll be very happy in your new home!

5/5

Google

Matt Higgins is hands down the best estate agent I've ever worked with. He also has land valuation qualifications and skills which in our case really came in handy as we had a house to sell that wasn't like any other in our road. Matt was able to give us a great valuation (when frankly the other estate agents weren't sure). In the end, we had 5 offers with high quality buyers and a quick sale at a price that exceeded our expectations. Added to this are his great negotiation and communication skills. The rest of the team (I worked mainly with Dominique & Lara) were really good also and the marketing materials are a cut above the rest. Mainly I worked with Matt though and I won't be going anywhere else in future. Extremely highly recommended !

Sharon · 24 July 2024

Agent replied · 24 July 2026

It's so kind of you to leave us this rave review! Thank you for instructing us and the whole team wish you much happiness in your next chapter.

5/5

Google

We have just bought a house through Fine and Country in Hove. Matthew Higgins has give us exceptional service. Over the years we have not had the best of experiences with estate agents, so I am very heartened to be able to recommend Matthew with no reservations. He was honest, friendly, helpful and dealt with any hiccoughs effectively, liaising with solicitors and our buyers when necessary and keeping us informed all the way through what is a stressful and expensive procedure. Thank you Matt.

Jill · 24 July 2024

Agent replied · 24 July 2026

Thank you so much for leaving this review - we really appreciate it. Wishing you much happiness in your new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Hackney & Leigh Keswick won awards at EA Masters in two years, most recently 2022.

EA Masters winner in two years: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

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Questions about Hackney & Leigh Keswick

Has Hackney & Leigh won any awards?

Yes. Hackney & Leigh Keswick won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Keswick branch at EA Masters 2022, and 1 other industry award since 2021.

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