Trusted Agent profile · Keswick

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Hackney & Leigh Keswick reviews

★★★★★ Excellent

259 reviews across 1 platform

11 Bank Street, Keswick, CA12 5JY

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Hackney & Leigh's office in Keswick, at 11 Bank Street, is rated 4.9 out of 5 across 259 reviews on 1 platform, including 259 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. See how it compares with other estate agents in Keswick.

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4.9 / 5

259

Reviews on Google

This office

Reviews

Every review we hold for the Keswick office, from every platform, shown as written. First names only.

5/5

Google

Excellent service, the staff at the Keswick office were outstanding. Nothing was to much trouble for them. We were kept updated with relevant information on regular basis. I would certainly use them again in future if we ever decide to move again. Highly recommend.

Adrian · 1 April 2026

Agent replied · 15 April 2026

We are delighted that you are so pleased with our standard of service Adrian. Thank you for taking the time to provide the feedback

5/5

Google

We purchased a house with Hackney and Leigh and whilst we hit some speed bumps in terms of the sale and length of time (probate and certification delays), Hackney and Leigh supported us the whole way, Simon was always there to talk things …

Sara · 16 October 2024

Agent replied · 24 August 2024

Many thanks for your review Sara.

5/5

Google

Simon was fantastic and very patient as we looked at lots of houses. Hi service was very professional, and personal - certainly knew what we were looking for

Alan · 13 May 2025

Agent replied · 13 May 2026

Many thanks for your review Alan and we are pleased that you are happy with our service.

5/5

Google

H&L were not our agents, they were representing the seller. However, as we had constant communication issues with solicitors (buyer and sellers), Simon, at H&L Keswick consistently went out of his way to keep everyone connected, chasing solicitors and managing communication with sellers. He always returned calls and promptly answered emails. H&L Keswick provided excellent service and we wouldn’t hesitate to recommend them.

Martin · 1 October 2025

Agent replied · 10 December 2024

Many thanks indeed for your glowing review Martin. Although we act for our sellers we strive to help all of our buyers as best we can.

5/5

Google

It was a pleasure to deal with the team, especially Andrea who dealt with the purchase from start to finish. Thank you.

Terry · 17 July 2025

Agent replied · 17 July 2026

Dear Terry, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with our team and especially grateful for your kind words about Andrea. It's our pleasure to support you throughout your purchase journey. We look forward to helping you again in the future! Warm regards, Antony & The team

5/5

Google

I don't normally do reviews but Simon and the team at the Hackney & Leigh, Keswick branch were excellent, providing an outstanding customer service. From the viewing all the way through the purchasing process they were responsive, helpful and basically the oil that kept the cogs turning. Great Team. Highly recommended.

Alistair · 13 May 2024

Agent replied · 7 July 2023

Many thanks for your review Alistair

5/5

Google

We have just exchanged on our sale and I must say the service from Lawrence Antony Homes has been outstanding, its been a difficult year to sell and buy a house but Antony and Andrea have kept us up to date at all times during the long process, they were always positive and reassured us when it got tough, they take a keen interest in the sale from start to finish and kept the rest of the chain updated, I would highly recommend them!

Martyn · 17 July 2021

Agent replied · 17 July 2026

Thanks for your kind words Martyn - its been a pleasure to have you as a client and look forward to working with you again in the future

5/5

Google

I sold my property through Lawrence Antony Homes and I received an amazing service from Antony, from the moment he photographed my property to the day I completed on the sale he kept me informed every step of the way. He recommended a fantastic solicitor and even when Covid 19 hit the country and I lost my sale, Antony was there at the end of the phone organising virtual viewings and calming me down until I sold again. I cannot recommend Lawrence Antony Homes enough, with Antony driving his team to deliver a truly unique professional and personal services, making buying selling and renting property a enjoyable and smooth experience.

Lucy · 17 July 2021

Agent replied · 17 July 2026

Thanks Lucy It was a pleasure helping you move onto your new adventure

5/5

Google

Great service from Simon and the team. Nothing was too much trouble for them

Simon · 15 September 2025

Agent replied · 15 April 2026

Thank you for your comments on our service Simon and it was a pleasure to assist you.

5/5

Google

A professional and slick level of interaction given that I was the buyer. Questions were answered promptly, and the conveyance process followed smoothly. Highly recommended.

Rob · 13 May 2025

Agent replied · 10 December 2024

Rob, thank you for your positive review on our service and we are very pleased to have assisted you with your purchase.

5/5

Google

Dealing with Nick and Simon is very straightforward, they are absolutely up to speed with developments in the housing market in Keswick and surrounding areas, finger on the pulse, excellent advice freely given which resulted for us in a …

Robert · 18 October 2024

Agent replied · 24 August 2024

Thank you so much for your wonderful review Robert and we are delighted that you have been pleased with our service.

5/5

Google

The Keswick office of Hackney and Leigh have provided an outstanding service during the sale of our property. Their judgment of the market at the outset of the sale was spot-on, and their communication during the selling process with us has been faultless. We recommend them without hesitation.

Shane · 15 January 2026

Agent replied · 15 April 2026

We are delighted that you are satisfied with the standard of our service and it has been a pleasure to act as your estate agent.

5/5

Google

Amazing experience with Antony and the team Nothing was too much trouble Went above and beyond Recommend 100%

Laura · 17 July 2025

Agent replied · 17 July 2026

Dear Laura, We're thrilled to hear that you had an amazing experience with Antony and our team! Your satisfaction is our top priority, and we're delighted we could meet your expectations. Thank you for your wholehearted recommendation. We look forward to assisting you again in the future! Warm regards

5/5

Google

Excellent service, thank you Nick, Simon & team. Very professional with a good knowledge of the local market. Would definitely recommend.

Michael · 13 May 2025

Agent replied · 18 October 2023

Michael, thank you for your positive comments on the service you received from our Keswick team.

5/5

Google

Thank you Simon and the team for your help with our recent purchase. Everyone we dealt with was friendly and professional.

Juliet · 13 May 2025

Agent replied · 13 May 2026

Juliet, we appreciate your comments and are pleased that you have been happy with our service.

5/5

Google

From our point of view as buyers they provided a professional but friendly and efficient service.

David · 21 August 2026

Agent replied · 25 August 2026

David and Linda, thank you for your positive review on our service. We are pleased to have assisted you with your house purchase and wish you well

5/5

Google

Fantastic experience using Lawrence Antony homes to sell my elderly mum's house. Professional and approachable. Realistic valuation, lots of viewings and offers with plenty of feedback. Sale achieved with helpful advice along way. Highly recommend!! Special mention to Andrea...superstar estate agent!

Jo · 17 July 2024

Agent replied · 17 July 2026

Thank you so much for your kind words, Jo. We are pleased to have been able to assist you in selling your mum's house, and especially proud to hear that Andrea was able to help you along the way. We appreciate your support and look forward to helping other customers with their property needs!

5/5

Google

Excellent friendly service. Simon was a very very nice man!! Very helpful and kept me informed at all times.

Jessica · 13 May 2025

Agent replied · 8 November 2024

Many thanks for your review Jessica. It has been a pleasure to assist you.

5/5

Google

Thank you , to all of you at Lawrence Antony Homes. Your support was excellent. Plenty of contact and updates. It has been a very different time for selling and your team were fabulous with the restrictions that had to be in place. Thank you again. Thank you Anita soo much for all you extra help and advice. I am so grateful. I will recommend you to anyone. Keep up the good work😊

Leigh · 17 July 2021

Agent replied · 17 July 2026

Thanks so much for your lovely review Leigh - hope the move went smooth and please let me know if we can help again at any point.

5/5

Google

Great service and fast sale with excellent communications

Mark · 2 September 2026

Agent replied · 3 September 2026

Mark, thank you for your review on our service and we appreciate your comments.

5/5

Google

Simon and the team at Hackney and Leigh Keswick, provided us with an outstanding level of service. The sale of our property was handled professionally throughout the whole …

Geraldine · 18 October 2024

Agent replied · 24 August 2024

Thank you for your positive feedback on our service Geraldine. We very much appreciate this and we are pleased to have assisted you.

5/5

Google

Hackney & Leigh Estate Agents recently supported the sale of our property. We found the service professional and efficient whilst retaining a personal service! Thank you to the whole team.

Murray · 14 March 2026

Agent replied · 15 April 2026

We appreciate your positive review on our service Murray. Thankyou

5/5

Google

We recently purchased an apartment in Keswick with Simon. The sale only went through because of his patience and persistence. We can highly recommend Hackney & Leigh in Keswick.

Sarah · 15 March 2026

Agent replied · 15 April 2026

Many thanks for your review Sarah. We are delighted that you are happy with our service.

5/5

Google

Value benchmarking really helped to find the right buyer, as did their client contacts. The process was faultless.

Susie · 5 June 2026

Agent replied · 8 June 2026

Thank you for your positive review on our service Susie. It has been a pleasure to act for you and we wish you well with your onward purchase

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Hackney & Leigh Keswick won awards at EA Masters in two years, most recently 2022.

EA Masters winner in two years: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

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Questions about Hackney & Leigh Keswick

Has Hackney & Leigh won any awards?

Yes. Hackney & Leigh Keswick won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Keswick branch at EA Masters 2022, and 1 other industry award since 2021.

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