Trusted Agent profile Β· Cumbria

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Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,202 reviews across 10 offices and 2 platforms

www.hackney-leigh.co.uk

Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,134

Reviews on Google

All 10 offices

Trustpilot logo

67

Reviews on Trustpilot

All 10 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Hackney & Leigh office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Phoebe Β· 10 July 2024 Β· Hackney & Leigh Arnside

Agent replied Β· 10 July 2026

Thank you Phoebe for the 5 star rating

5/5

Google

Rating only, no written review.

Finn Β· 10 July 2024 Β· Hackney & Leigh Arnside

Agent replied Β· 10 July 2026

Thanks for the 5 stars Finn.

5/5

Google

A big thank you to Keira, Hayley, Ellie and Shannon for all your hard work.

Jon Β· 10 July 2024 Β· Hackney & Leigh Arnside

Agent replied Β· 10 July 2026

Thanks Jon, we very much enjoyed our cakes!

5/5

Google

Keira, Hayley, Ellie and the team at Hackney & Leigh in Kendal have been amazing from start to finish during the process of selling my home. The initial meetings with Keira were enormously helpful and constructive, the photos and sales particulars were of a very high quality, and the tenacity of Hayley and Ellie in getting the sale to exchange of contracts was very much appreciated. Thank you guys.

Amanda Β· 10 July 2024 Β· Hackney & Leigh Arnside

Agent replied Β· 10 July 2026

Thank you for the feedback. We do hope that you have settled in well in North Yorkshire.

5/5

Google

Rating only, no written review.

Helena Β· 10 July 2024 Β· Hackney & Leigh Arnside

Agent replied Β· 10 July 2026

Thank you for the 5 stars Helena

5/5

Google

Very helpful & professional

Stephen Β· 10 July 2024 Β· Hackney & Leigh Arnside

5/5

Google

We were delighted to complete the sale, despite a couple of bumps along the way. Hayley was particularly brilliant when things got tricky, and we really appreciated that! Thank you.

Bob Β· 10 July 2024 Β· Hackney & Leigh Arnside

Agent replied Β· 10 July 2026

Thank you Bob, we got there eventually. Enjoy being closer to your family.

1/5

Google

My review is based on fact and my personal experience of using this company whilst looking to Rent a commercial unit for the purpose of running a cafe. Communications were very poor from the start and throughout the process of enquiring about the opportunity of renting the unit(s) for the purpose of running a cafe. The first issue was the advertising of the unit; it was advertised as Β£600 per month, however, buried deep in the description, it was actually 2 units, each at Β£600 per unit. To cut a long story short, after several weeks of chasing, I had to pull out of this rental, due to absolutely shocking communications and no formal lease agreement in place at the time of advertising. Hackney and Leigh suggested the delays were due to the landlord; however, having contacted the landlord directly, I was told otherwise. I personally, would not use this company again, as mentioned, this is 1 of 3 incidents over the past 10 months of using this company.

Debbie Β· 9 July 2024 Β· Hackney & Leigh Kendal

5/5

Trustpilot

Hackney and Leigh are a top quality, dynamic company

Hackney and Leigh are a top quality company We regularly have dealings with the Ambleside and Windermere branch and we think they are HIGHLY PROFESSIONAL AND EXTREMELY HELPFUL We have recently purchased a house through the Ambleside branch and have found Charlie, Tonia, Claudia and Sue to be so friendly , excellent clear communication and very efficient indeed. Super Dynamic! We can’t praise them high enough and want to say THANK YOU for assisting us in a smooth successful outcome Mike and Sonia at Windermere are equally accommodating and provide a great service Always a pleasure to deal with them

Sallyann Β· 3 July 2024 Β· Hackney & Leigh Grange Over Sands

5/5

Google

We were delighted to complete the sale, despite a couple of bumps along the way. Hayley was particularly brilliant when things got tricky, and we really appreciated that! Thank you.

Bob Β· 28 June 2024 Β· Hackney & Leigh Kendal

Agent replied Β· 27 August 2024

Thank you Bob, we got there eventually. Enjoy being closer to your family.

5/5

Google

Outstanding service and professionalism from our first viewing to our completed property purchase. The whole team were amazing and were able to guide us through the process smoothly, kept us informed every step of the way and answered all our questions swiftly. A special thanks go to Nicole and Jan who were our points of contact throughout. They really did personalise the service they provided. 😊 If you are looking to buy or sell a property, then look no further than Hackney and Leigh! Thanks again team, From Mel and Stuart Fairclough

Mel Β· 25 June 2024 Β· Hackney & Leigh Windermere

Agent replied Β· 24 August 2024

Many thanks for your review Mel & Stuart, it was a pleasure working with you both and we hope you are enjoying your new home in Bowness.

5/5

Google

Rating only, no written review.

Ricky Β· 10 June 2024 Β· Hackney & Leigh Penrith

5/5

Google

It has been a real pleasure having Pat, Ann, Kalie, Gill & all the team at Fine & Country involved in a selling a property. They were all very helpful & professional in their approach and I wouldn't hesitate to use their services again.

Claire Β· 10 June 2024 Β· Hackney & Leigh Penrith

5/5

Google

Pat and his colleagues were excellent to deal with. They efficiently dealt with the stream of questions from our prospective buyers and handled the negotiations over the asking price very effectively. Would highly recommend.

Richard Β· 10 June 2024 Β· Hackney & Leigh Penrith

5/5

Google

Excellent experience with Patrick and tean from start to finish. I'd highly recommend Fine and Country Ross if you are considering selling your house.

Murray Β· 10 June 2024 Β· Hackney & Leigh Penrith

5/5

Google

Working with Fine and Country was a really positive experience, far surpassing that of any other estate agent I've dealt with. Pat was a tremendous help working with honesty and integrity throughout our purchase. Highly recommended.

Ben Β· 10 June 2024 Β· Hackney & Leigh Penrith

Agent replied Β· 10 June 2026

Thanks for your review Ben, much appreciated. It was great dealing with you, enjoy your new home!

4/5

Google

Rating only, no written review.

Peter Β· 10 June 2024 Β· Hackney & Leigh Penrith

5/5

Google

Rating only, no written review.

Jemma Β· 3 June 2024 Β· Hackney & Leigh Kendal

4/5

Google

Rating only, no written review.

Mark Β· 3 June 2024 Β· Hackney & Leigh Kendal

Agent replied Β· 27 August 2024

Many thanks for your review Mark!

5/5

Google

Thank you! Great service, all the team were very helpful and kept updating all the way through. Kiera offered great advice and we completed sale in 2 months πŸ™ŒπŸ™ŒπŸ™Œ …

James Β· 3 June 2024 Β· Hackney & Leigh Kendal

Agent replied Β· 27 August 2024

Many thanks for your review James

5/5

Google

We recently completed on our sale of an apartment. Superb marketing and achieved an excellent price. All the team were a pleasure to deal with but particular thanks to Keira, Ellie and Hayley.

Gillian Β· 3 June 2024 Β· Hackney & Leigh Kendal

Agent replied Β· 27 August 2024

Many thanks for your review Gillian!

5/5

Google

Hackney and Leigh were fantastic regarding both the sale of our house and the purchase of our new house. I would not hesitate to recommend them to my family and friends, thank you very much.

Alice Β· 3 June 2024 Β· Hackney & Leigh Kendal

Agent replied Β· 27 August 2024

Thank you very much for your review Alice!

5/5

Google

Fantastic friendly company to work with. Would highly recommend

Robert Β· 3 June 2024 Β· Hackney & Leigh Kendal

Agent replied Β· 27 August 2024

Many thanks Robert

5/5

Google

H&L Kendal were fantastic to deal with. From the initial photography and brochure through to sale, their communication and support was excellent. Keira and Ellie in particular were great to deal with and I wouldn’t hesitate in recommending them to work with.

James Β· 3 June 2024 Β· Hackney & Leigh Kendal

Agent replied Β· 2 January 2024

Many thanks James

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.

EA Masters winners in two years, the group and its branches: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.

British Property Awards winners in two years, the group and its branches: 2018, 2019.

British Property Awards by year, 2018 to 2019

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Hackney & Leigh

Which Hackney & Leigh office has the most reviews?

Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.

Where are the Hackney & Leigh offices?

The 10 Hackney & Leigh offices, by town:

  • Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
  • Arnside: The Promenade, Arnside, LA5 0HF
  • Carnforth: Market Street, Carnforth, LA5 9BT
  • Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
  • Kendal: 100 Stricklandgate, Kendal, LA9 4PU
  • Keswick: 11 Bank Street, Keswick, CA12 5JY
  • Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
  • Penrith: 6-8 Corn Market, Penrith, CA11 7DA
  • Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
  • Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?

Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.

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