Hackney & Leigh Kirkby Lonsdale reviews

★★★★★ 5/5

Google

Kirby Lonsdale Team, I can’t thank Claire and Tilda enough for their incredible support throughout the process. Not only did they patiently answer all of my numerous questions, but they also went above and beyond to help chase down all parties involved, ensuring the purchase was completed smoothly. The team was consistently professional and always willing to assist in any way they could. If I could give more stars, I absolutely would. Thank you for all of your help!

Steve · 17 October 2025

★★★★★ 5/5

Google

I have been more than satisfied with this service. Claire and Tilda were excellent in keeping me informed of progress with my sale: they were professional, courteous and prompt and I would have no hesitation in using the services of Hackney & Leigh again.

Angela · 22 March 2025

★★★★★ 5/5

Google

Lovely people at this office. Friendly and very responsive to questions, phone calls, and emails. Open and helpful about showing my friends and family the property I was buying, when I was in New York and couldn't be there. I've done FaceTime with Wendy so much that I feel like she's part of the family! Now I am in my beautiful new home! Highly recommend!

Deb · 17 October 2025

★★★★★ 1/5

Google

I am really disappointed with this lot. The staff are pleasant enough, but like many estate agents, they try and shaft you at the end of tenancy. We had to get a cleaner in when WE moved in, and there was crap all over the garden. I seem to remember the fridge and freezer were full of food, and the oven was grim. We let it go at the time. We were forced to move a couple of weeks before Christmas, but we still managed to get an end of tenancy cleaner in. The house was spotless when we left, as confirmed by H&L, yet they want their greasy hands on our deposit. Blaming... the garden. All we left was the junk that the landlord left!

Bowland · 17 October 2025

★★★★★ 5/5

Google

Buying via Hackney & Leigh Kirkby Lonsdale was incredibly smooth and hassle-free. Would definitely recommend.

Maria · 31 October 2024

★★★★★ 5/5

Google

Claire and Tilda were fantastic during our house move. They went above and beyond for us and we’re always calm and professional.

Louise · 14 April 2024

★★★★★ 5/5

Google

Many thanks to Laura Hizzard who made our life so much easier when we relocated from the midlands. There was not a lot of rental after storm Desmond but she found us a property that met our needs having no idea of the area we were in. The whole office were very friendly and a pleasure to work with.

Mark · 14 April 2018

★★★★★ 5/5

Google

Hackney & Leigh are brilliant estate agents, professional, knowledgeable, courteous and excellent at selling properties. Highly recommended

Karen · 14 December 2025

★★★★★ 1/5

Google

I would not recommend Hackney & Leigh under any circumstances. There are significantly better and more professional estate agents available in Kirkby Lonsdale. Hackney & Leigh from start to finish of the whole process simply lacked the necessary professionalism, courtesy and overall customer service you would expect of a well established estate agents. The team at Kirkby Lonsdale constantly failed to keep me informed of the progress of my property sale: especially concerning enquiries from our buyers. They failed to answer direct questions via email & instead answered with the generic catch all of 'we can only apologise'. Under the banner of 'you just couldn't make it up...' - they even failed to inform me the sale had not completed on the agreed date (due to them failing to pass on queries the buyers had asked, which had not been forwarded to me and thus were unanswered). I had to call them the following day to find out what happened. "We can only apologise" (again) was their inadequate response. In summary: I would 100% not recommend - there are better, more professional and more effective estate agents around.

Stuart · 25 September 2024

★★★★★ 1/5

Google

I would not recommend Hackney & Leigh under any circumstances. There are significantly better and more professional estate agents available in Kirkby Lonsdale. Hackney & Leigh from start to finish of the whole process simply lacked the necessary professionalism, courtesy and overall customer service you would expect of a well established estate agents. The team at Kirkby Lonsdale constantly failed to keep me informed of the progress of my property sale: especially concerning enquiries from our buyers. They failed to answer direct questions via email & instead answered with the generic catch all of 'we can only apologise'. Under the banner of 'you just couldn't make it up...' - they even failed to inform me the sale had not completed on the agreed date (due to them failing to pass on queries the buyers had asked, which had not been forwarded to me and thus were unanswered). I had to call them the following day to find out what happened. "We can only apologise" (again) was their inadequate response. In summary: I would 100% not recommend - there are better, more professional and more effective estate agents around.

Stuart · 16 September 2024

★★★★★ 5/5

Google

Hackney and Leigh in Kirkby Lonsdale made the whole renting experience pleasurable. They are extremely professional polite friendly and nothing is too much trouble. I would highly recommend them and we are very grateful for all the help care and attention shown to us.

Julie · 16 September 2017

★★★★★ 5/5

Google

Hackney &Leigh did a great job in selling my house. The staff were helpful, friendly and effective, both with my sale and the purchase of my new home.

Sue · 11 April 2025

★★★★★ 5/5

Google

Excellent professional service from Claire and colleagues. Clear communication throughout the process

Boyd · 7 August 2025

★★★★★ 5/5

Google

Very professional care was received throughout the process, ensuring that we had a smooth and swift sale. Thank you

Margaret · 14 April 2024

★★★★★ 5/5

Google

Professional and friendly team with excellent knowledge of the market and the local area. Highly recommended.

Ruth · 29 May 2024

★★★★★ 5/5

Google

Best Estate Agents in Area Highly Recommend

Fat · 29 May 2024

★★★★★ 4/5

Google

Helpful and pleasant staff...

Sandie · 14 April 2019

★★★★★ 5/5

Google

Rating only, no written review.

David · 22 March 2025

★★★★★ 5/5

Google

Rating only, no written review.

Gillian · 30 December 2024

★★★★★ 5/5

Google

Rating only, no written review.

Charlotte · 14 April 2022

★★★★★ 5/5

Google

Rating only, no written review.

Greg · 5 July 2021

★★★★★ 5/5

Google

Rating only, no written review.

Greg · 14 April 2021

★★★★★ 5/5

Google

Rating only, no written review.

Gerard · 14 April 2020

★★★★★ 5/5

Google

Rating only, no written review.

Patricia · 14 April 2018