5/5
Ryan has been so helpful across the whole process. Any answers we needed, he went out of his way and got them for us. First class customer service.

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1,202 reviews across 10 offices and 2 platforms
Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Ryan has been so helpful across the whole process. Any answers we needed, he went out of his way and got them for us. First class customer service.
5/5
Fantastic from start to finish. Totally professional. Nothing was too much trouble, made me completely rethink my ideas about estate β¦
5/5
Ryan in the Colwyn Bay office was brilliant from start to finish when we recently bought a house. He always rang or emailed us straight back when asked and was very professional and knowledgeable and could answer any questions we asked of him
5/5
Great service from these guys, always helpful and informative.
5/5
MacCauly and Ryan were exemplary from the start. They accurately appraised the value of the house, supported us through negotiations and kept us well informed.
5/5
Great professional, friendly staff. Nothing too much trouble for them. Lovely swift sale. Would highly recommend
5/5
Excellent staff who have helped me throughout my quest to find my lovely new home! Very knowledgeable & always reliable.
5/5
Macauley and the team provided exemplary service and are a great asset to the area. We would recommend them to any prospective seller for their constructive advice and friendly and efficient help throughout the process.
5/5
Leigh, Keira and all of the team at hackney and Leigh were fantastic in helping us to sell our house. Great photo and media package, everything done to our specifications. Great communication throughout the process and always available to talk things through or offer advice. Would most definitely recommend hackney and Leigh. Thier Combined sales and conveyancing package was very competitively priced. A great local estate agents offering friendly and professional service. π
Many thanks Cameron!
5/5
A fantastic and knowledgeable team that I will use again when we come to sell the house.
Hi, Paul. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
My husband and I were delighted we choose Peter and Yvonne to sell our house. My husband became very ill during the sale and they both couldnβt have been more helpful and kind during this difficult time.I needed a lot of help to complete β¦
Hi, Patricia. We are thrilled to learn that you had a positive experience with us!
5/5
Peter and Yvonne did a fabulous job in securing the sale of my property in Buckinghamshire during a period of rapidly rising interest rates. It was third time lucky after two sales fell through, and was secured in the end largely through their hard work and personal attention. Highly recommend.
Hi, Anna. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
We would like to send our massive thanks to both Peter and Yvonne for handling the purchase of our fantastic new home with such professionalism and commitment. They were helpful, supportive and made the process of our house move as β¦
Hi, Caroline. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
We decided to use Peter & Yvonne's service for selling our property as they showed a deep and thorough understanding of the local market and the value of our property based on its location. We were not disappointed with the result - the β¦
Hi, Derek. Your feedback is highly appreciated. Thank you for the review!
5/5
A genuine and professional Estate Agent, I could not fault a single thing.
Hi, Piers. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
Big thank you to Yvonne and Peter for helping us with the purchase of our first home. its was long and loads up hill battle but we got there, just wanted to thank you for you help and trust.
Hi, Bruno. Thank you so much Bruno, we knew you'd do it and you did! Great dealing with you too.
5/5
I highly recommend Peter and Yvonne if you are looking to purchase a property. Peter was an honest and fair estate agent who showed us multiple properties and for each one was open and clear about the pros and cons. We found our dream home and from then on Yvonne handled every query we had with efficiency and reliability. What a team - thank you for making our purchase so smooth and a wonderful experience!
Hi, Nicki. We are thrilled to learn that you had a positive experience with us! Welcome to the village.
5/5
I canβt recommend these guys highly enough. Honest and hardworking. Peter gave me a truthful assessment of my house v the market, recommended a buy price and a week later it sold. Yvonne took up the ongoing management of it all and just went above and beyond to keep my buyers happy without letting them take the pβ¦ If you are selling or buying in the Chalfonts or wider area, you gotta speak with Peter and Yvonne. Best. Agents. Ever.
Hi, Tim. Your feedback is highly appreciated. Thank you for the review!
5/5
Thank you so much for acting for my late father's estate and achieving a sale in the end. Your endeavours were really appreciated given all the twists and turns that took shape over the sale.
Hi, Julia. Your feedback is highly appreciated. Thank you for the review!
5/5
We had the fabulous Jill & Jane look after us during our process, and from the very beginning both of them were professional, informative yet friendly and supportive. Meeting Jill in person when she first visited to value our property put us totally at ease and we trusted her straight away, this was the same throughout our communication with her. Both ladies kept us right every step, giving their honest and knowledgeable advice. Thank you again!
Thank you for the review Anouska. Been our pleasure working with you.
5/5
Dominique and the whole Fine & Country team were incredible during the process of purchasing our new property. Clear and fast communication throughout and made us feel really supported when we were confused or stressed about anything. Would recommend her and her team to anyone who's looking to move!
That's so kind of you to take the time to leave these lovely words. Hope you are loving it in your amazing new home!
5/5
Matt Higgins at Fine & Country, Hove handled the sale of our home and purchase of our new home. Both he and F&C have been brilliant throughout. Matt has always responded quickly and kept us up to date with all developments and parts of the process. Matt kept the ball rolling and we achieved completion on both properties very quickly and efficiently. He has been great to work with.
It's really kind of you to take the time to leave this review - we hope that you and your family will be extremely happy in your new home!
5/5
We have just bought a house through Fine and Country in Hove. Matthew Higgins has give us exceptional service. Over the years we have not had the best of experiences with estate agents, so I am very heartened to be able to recommend Matthew with no reservations. He was honest, friendly, helpful and dealt with any hiccoughs effectively, liaising with solicitors and our buyers when necessary and keeping us informed all the way through what is a stressful and expensive procedure. Thank you Matt.
Thank you so much for leaving this review - we really appreciate it. Wishing you much happiness in your new home.
5/5
Matt Higgins is hands down the best estate agent I've ever worked with. He also has land valuation qualifications and skills which in our case really came in handy as we had a house to sell that wasn't like any other in our road. Matt was able to give us a great valuation (when frankly the other estate agents weren't sure). In the end, we had 5 offers with high quality buyers and a quick sale at a price that exceeded our expectations. Added to this are his great negotiation and communication skills. The rest of the team (I worked mainly with Dominique & Lara) were really good also and the marketing materials are a cut above the rest. Mainly I worked with Matt though and I won't be going anywhere else in future. Extremely highly recommended !
It's so kind of you to leave us this rave review! Thank you for instructing us and the whole team wish you much happiness in your next chapter.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 20222022 9 Gold across nine branches EA Masters 2022 winners
2021 2 Gold across two branches EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.

Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.
British Property Awards winners in two years, the group and its branches: 2018, 2019.
British Property Awards by year, 2018 to 20192019 3 Gold across two branches The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hackney & Leigh a message.
Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.
The 10 Hackney & Leigh offices, by town:
Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.