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Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,202 reviews across 10 offices and 2 platforms

www.hackney-leigh.co.uk

Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,134

Reviews on Google

All 10 offices

Trustpilot logo

67

Reviews on Trustpilot

All 10 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Hackney & Leigh office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

This estate agent are ok, they do their best to sell your property, which happened relatively well, the convincing they recommend didn’t look good on reviews, buy used them, asked some ridiculous questions, trying to say the main road through the village was private for one πŸ˜‚, but the estate agents themselves are good and easy to work with

David Β· 5 September 2025 Β· Hackney & Leigh Penrith

Agent replied Β· 24 March 2026

Thank you David for your review and your kind words about our team, much appreciated. We will take onboard your thoughts regarding the conveyancing and feed this back. All the best for the future.

5/5

Google

As an agent myself, these guys were very good to deal with, Liv and Paul were very helpful, would recommend

Billy Β· 27 August 2025 Β· Hackney & Leigh Grange Over Sands

5/5

Google

Friendly and efficient staff. Accompanied viewings, so much easier for the seller.

Leila Β· 24 August 2025 Β· Hackney & Leigh Penrith

Agent replied Β· 24 March 2026

Thank you Leila for your 5 star review and your kind words about our team.

5/5

Google

Great team and great service. Always happy to help and guide where needed. Can recommend Helen and her team emphatically.

Mark Β· 24 August 2025 Β· Hackney & Leigh Grange Over Sands

Agent replied Β· 24 March 2026

Thank you so much for your positive review, our team were really happy to help you in the purchase of your new property.

5/5

Google

Super friendly and efficient staff. Nothing too much trouble. Kept updated every step of the way. Highly recommend

Steve Β· 24 August 2025 Β· Hackney & Leigh Grange Over Sands

Agent replied Β· 24 March 2026

Thank you so much for your positive review, our team were really happy to help you in the sale of your new property.

5/5

Google

Can’t praise enough. Helped us through all the process and made the moving home less stressful even though everything didn’t go to plan with our first choice property.

Wendy Β· 24 August 2025 Β· Hackney & Leigh Grange Over Sands

Agent replied Β· 24 March 2026

Thank you so much for your positive review Wendy, our team were really happy to help you.

5/5

Google

We honestly couldn’t recommend this estate agent highly enough. From the very beginning, the marketing strategy they suggested was absolutely brilliant, we sold our house in just two days! From the first viewings right through to completion, the whole team were supportive, proactive, and always on hand. They constantly kept us updated, always answered the phone, and genuinely fought in our corner every step of the way. A huge thank you to Adam, Mlak, Enzo, and Charlotte, each of them was absolutely brilliant to work with. Their professionalism, warmth, and dedication really made the whole process so much easier and less stressful. Charlotte, the sales progressor was also fantastic, making sure everything stayed on track and keeping us informed at every stage. If you’re thinking of selling your property, this is the team you want behind you. We’re so grateful for all their hard work and wouldn’t hesitate to recommend them to anyone.

Florin Β· 19 August 2025 Β· Hackney & Leigh Carnforth

Agent replied Β· 19 May 2026

Thank you for such wonderful feedback Florin. We really appreciate it when people take time out to share their experiences with our company. Thank you also for naming the individuals in the sales team who you felt provided such a good service. We were delighted to help you with the sale of your property and thank you for putting your trust in us. Wishing you all the best for the future.

5/5

Google

Amazing experience from all the team especially Charlotte. These 5* stars are for her. Things wouldnt have happened so quickly if it wasn't for her. Thank you for all your hard work 😊 …

Leah Β· 19 August 2025 Β· Hackney & Leigh Carnforth

Agent replied Β· 19 May 2026

Thank you very much for your very positive feedback, Leah. We’re always very appreciative when people take the time out to provide their feedback, following their dealings with us. Charlotte is a superstar and thank you for recognising the rest of the sales team who work incredibly hard to provide such positive results. Wishing you all the best going forward.

5/5

Google

Ferndown were the agents of a property I bought and completed on yesterday. I have to give a little context before I review; my agents who were selling my property and engaging with, had not contacted me since the start of April, despite me trying to contact and being new to property transactions etc and wanting a little support, so I am so so lucky that Ferndown were there as the selling agent for the property I was buying, else I'd not know a thing! From the moment of sales, Mlak took me straight on under his wing and explained every step of the process outright, taking time and empathy even before my first viewing. This continued throughout, with calls now and then to make sure I knew what part of the process I was at, up until my bid was accepted and he courteously handed me over to Charlotte and the team for the rest of the process. Charlotte made this process so much easier than it could have been throughout. She contacted me almost every week just to make sure I was kept in the loop, passing on information from the full extent of the chain I was in so I never had to sit and wonder what's taking so long. She chased solicitors and information from all parties and did so with professionalism, empathy and understanding. This was so valuable to me and my wife and I can't express just how grateful I am to have had a wonderful team from start to finish, and I can't even say it's what I paid for, as that would have been my selling agent! Thankyou guys.

Paul Β· 19 August 2025 Β· Hackney & Leigh Carnforth

Agent replied Β· 19 May 2026

Hi Paul. Thank you for providing us with such lovely feedback following your purchase and particularly in relation to how we assisted you with own sale. Charlotte often has to go above and into some chains, as unfortunately there are times when information and support is lacking from agents. Our industry has a wide selection of Estate Agents and there are a few that do not offer support following an agreed sale. We’re doing our best to educate the general public about the differences out there and we rely on people like you to share your experiences via feedback to do the same! We wish you all the best in your new home and feel free to come back to us whenever you choose to sell in the future!!!

5/5

Google

An excellent service from start to finish From the first viewing to completion, the team at Ferndown, especially Charlotte, were professional, proactive, and friendly. They kept me updated at every stage, responded quickly to any queries, and went above and beyond to make the process as smooth as possible. I felt confident they had my best interests at heart and would highly recommend this estate agents for anyone buying or selling in the future. Thanks again for all of your help.

Mr Β· 19 August 2025 Β· Hackney & Leigh Carnforth

Agent replied Β· 19 May 2026

Thank you for taking time out to provide such a lovely review Mr Patterson. Your kind words are very much appreciated. Wishing you all the best for the future!

1/5

Google

Firstly they failed to pass on my offer to the family. After trying again, my offer was accepted (13th June, they asked for info 17th June and all information they asked for given. I ran around getting my mortgage application done (within one week, they already had my mortgage in princlible). They didn't mark it as SOLD SUBJECT TO CONTRACT. Chasing and chasing for updates to be told on 9th July they had another higher offer and was going to go with that. SLIMY AND UNDERHANDED.

Hayley Β· 17 August 2025 Β· Hackney & Leigh Keswick

5/5

Google

From start to finish Lawrence Antony Homes were amazing. A very professional, caring team. From selling our property at the very start of this emotional rollercoaster to handing over keys at the end, we were kept updated at every stage. Andrea was an absolute star ! She was always at the end of the phone when needed, chasing everything up, so organised & on the ball, we couldnt have done it without you. Antony, Andrea & Mia, thankyou so much for all of your help during the stressful times. We got there in the end ! Jo & Richard

Joanna Β· 17 August 2025 Β· Hackney & Leigh Keswick

Agent replied Β· 17 July 2026

Dear Jo & Richard, Thank you for your glowing review and for highlighting Andrea's stellar support. We're thrilled to have been able to guide you through this journey with professionalism and care. Your successful sale and the recognition of our team's dedication truly mean the world to us. Here's to new beginnings and the comfort of knowing we're always here for you! Warmest regards Antony, Andrea & Mia 🏑😍

5/5

Google

Absolutely brilliant staff who cannot do enough for you. Kept in contact all through the sale of our property and so professional and friendly. Matt and Kiera especially at the Arnside office. Highly Recommended. Thank you very much. Helen and Colin

Helen Β· 12 August 2025 Β· Hackney & Leigh Arnside

Agent replied Β· 11 September 2025

Thank you so much for your kind words Helen, you have been a joy to work for! We really hope you love your new home. See you around the village!

5/5

Google

From the initial Property evaluation by the impressive Kendal Branch Manager Keira Evans to the final exchange of contracts, the whole sale process was professional, smooth and stress free. The sale was potential complex as there were 4 owners of the property but the situation was expertly navigated by Hackeny & Leigh and after an offer was made, by the team at Napthens solicitors who they work with for the conveyancing. We were especially grateful to our sales team contact, Claudia Cutolo who responded to any questions and queries promptly with courtesy and efficiency. All 4 owners were very happy with the service from Hackney & bLeigh and would definitely recommend them to future sellers.

Jill Β· 10 August 2025 Β· Hackney & Leigh Arnside

Agent replied Β· 10 July 2026

Thank you very much Jill, we are delighted that it went so smoothly for all those involved.

5/5

Google

I've used the Kendal branch of Hackney & Leigh estate agents frequently in the last 4 months. We were introduced to a trainee staff member and she has gone out of her way to forward relevant properties, making appointments to view these and communicating any changes immediately. She has shown professionalism, and I have felt supported. This high level of client service has been our experience of the Kendal office generally. Thank you very much

Belinda Β· 10 August 2025 Β· Hackney & Leigh Arnside

5/5

Google

If you are wondering which estate agent you should use in South Cumbria then I would suggest you call off the search because Kiera Evans and her team at Hackney & Leigh in Kendal are just about the most professional, diligent and efficient team of people you could wish to do business with. They exceed expectations at every turn and always go the extra mile to ensure your sales or purchase process goes smoothly. Special mention goes to Hayley Wilson, Shannon Hipwell-Dixon, Claudia Cutolo and Holly Strickland. A very difficult and traumatic sale involving a tricky chain was made much easier to handle by these guys. I would heartily recommend you choose Hackney & Leigh in Kendal.

Tim Β· 10 August 2025 Β· Hackney & Leigh Arnside

Agent replied Β· 10 July 2026

Thank you for the lovely review, what a journey! I am so pleased we got there in the end. The best of luck in your new home and thank you for the instruction. From Keira and the team.

5/5

Google

We can't speak highly enough of the amazing sales team at Hackney and Leigh during our recent purchase. Our experience with the team was positive from the outset, with Gail guiding me through the viewing and even rescuing me when I got lost in the dark! From there, Kiera, Claudia and Holly all went above and beyond to navigate us through a tricky and stressful process due to our downward chain, even contacting us after office hours to ensure we were kept updated throughout. We're very happy to be settled in our new home and appreciate the massive effort it took from the team to make that happen! Thanks so much to the entire H&L team!

Charlotte Β· 10 August 2025 Β· Hackney & Leigh Arnside

5/5

Google

Fine and Country provided a great service, matching viewings to the property. The team were exceptional at staying in touch and keeping the process moving along. It was a pleasure to deal with the team. I would definitely use them again.

Susan Β· 10 August 2025 Β· Hackney & Leigh Penrith

Agent replied Β· 10 June 2026

Thank you so much for taking the time to leave this lovely review. Your beautiful home was a credit to you and an absolute pleasure for us to sell. We always looked forward to conducting viewings there. Do keep in touch and enjoy every moment in your wonderful new home.

5/5

Google

The team were extremely professional and helpful. The brochure was very appealing to buyers and we had lots of viewings of the property. Communication was excellent throughout the whole process.

Nicky Β· 10 August 2025 Β· Hackney & Leigh Penrith

5/5

Google

Would very happily use H&L again. They were friendly, professional and thorough. What was outstanding was their communication - they were great at responding, getting back to us, and proactively calling or emailing - thank you

Charlotte Β· 9 August 2025 Β· Hackney & Leigh Grange Over Sands

Agent replied Β· 24 March 2026

Thank you for your lovely review. We hope you enjoy your travels, before settling down again. Best Wishes Mark, Helen, Tracy & Sarah

5/5

Google

Macauley, Ryan and the team at Colwyn Bay were truly amazing from start to finish during the sale of the property we were selling. Macauley was professional, knowledgeable and so helpful. Nothing was ever too much trouble whenever we raised queries with him he replied to us always so efficiently and honestly. All of the team were a pleasure to deal with. I would highly recommend this branch to anyone- a truly genuine team with their clients best interest at the heart of everything they do. Thank you so much Macauley, Ryan, Luke and Chloe.

Sarah Β· 8 August 2025 Β· Hackney & Leigh Carnforth

5/5

Google

Ryan helped us buy an apartment and was really skillful in understanding our needs and helping negotiate a great deal for us and the vendor. He listened and understood and got it just right. Would highly recommend.

Paul Β· 8 August 2025 Β· Hackney & Leigh Carnforth

5/5

Google

Ryan was always on hand to help , thank you so much for selling my property

Barrie Β· 8 August 2025 Β· Hackney & Leigh Carnforth

5/5

Google

Excellent service from the DH team at Colwyn Bay. Everybody we met from the team knew what they were doing and had excellent communication skills. The outcome was as they predicted, although we were sceptical to begin with.

Chris Β· 8 August 2025 Β· Hackney & Leigh Carnforth

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.

EA Masters winners in two years, the group and its branches: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.

British Property Awards winners in two years, the group and its branches: 2018, 2019.

British Property Awards by year, 2018 to 2019

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Hackney & Leigh

Which Hackney & Leigh office has the most reviews?

Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.

Where are the Hackney & Leigh offices?

The 10 Hackney & Leigh offices, by town:

  • Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
  • Arnside: The Promenade, Arnside, LA5 0HF
  • Carnforth: Market Street, Carnforth, LA5 9BT
  • Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
  • Kendal: 100 Stricklandgate, Kendal, LA9 4PU
  • Keswick: 11 Bank Street, Keswick, CA12 5JY
  • Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
  • Penrith: 6-8 Corn Market, Penrith, CA11 7DA
  • Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
  • Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?

Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.

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