Trusted Agent profile · Cumbria

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Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more

4.7

★★★★★ Excellent

1,202 reviews across 10 offices and 2 platforms

www.hackney-leigh.co.uk

Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,134

Reviews on Google

All 10 offices

Trustpilot logo

67

Reviews on Trustpilot

All 10 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Hackney & Leigh office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Lawrence Anthony homes thank you for your hard work and dedication during these very stressful months its very much appreciated. The team at lawrence Anthony homes have outstanding communication skills an incredibly efficient and effective work process using there problem solving knowledge on a day to day basis during our difficult process they show genuine care and support thay are extremely professional and reliable I would highly recommend. Thanks again Anthony Andrea and Mia. Pel

Perry · 17 July 2025 · Hackney & Leigh Keswick

Agent replied · 17 July 2026

Thank you so much for your kind words, Perry, it really means a lot to us. It was a pleasure working with you, and we’re so pleased we could support you through what was undoubtedly a challenging few months. We always aim to combine care with results, and it’s lovely to know that came across. Wishing you all the very best from myself, Andrea, and Mia, and thank you again for putting your trust in us., Antony

5/5

Google

Really impressed with this Lawrence Antony, they went above and beyond for us allowing access to the property we purchased multiple times for surveys and visits. They always picked up the phone and had a clear line of communication providing a truly exceptional service.

Mitchell · 17 July 2025 · Hackney & Leigh Keswick

Agent replied · 17 July 2026

Hi Mitchell, Thank you so much for the lovely review, it genuinely means a lot to the whole team! We’re really pleased we could support you throughout the process, and it was an absolute pleasure helping you secure your new home. Wishing you many happy years ahead there, and if you ever need anything, you know where we are! All the best, Antony & the Lawrence Antony KW team

5/5

Google

The whole sales team were fantastic in the process of selling our house.

Adam · 14 July 2025 · Hackney & Leigh Kendal

Agent replied · 14 April 2026

Thank you for the lovely review, all the best with the family. From Keira and the team.

5/5

Google

The team at Hackney and Leigh in Kendal have been absolutely wonderful and there every step of the way with support and guidance. Huge thanks to Ellie, Hayley, Shannon and Kiera, and 100% recommended.

Becky · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you so much Becky, we do hope you have settled well in your new home.

5/5

Google

Fantastic experience, very helpful.

Alpesh · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you for your kind review Alpesh. We hope you and your family have settled into your new home.

5/5

Google

Very happy with the whole process of our house purchase. All went smoothly, thanks very much!

Mary · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you Mary, good luck with the works!

5/5

Google

Great support from start to finish from the sales team for my parents sale/purchase. They really kept the process on track and managed the complexities of a chain. Particular thanks to Ellie & Shannon

Penny · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you Penny, we do hope mum and dad have settled in well.

5/5

Google

We were very impressed with Hackney & Leigh from initial valuation to completion of sale. Great communication throughout and a very helpful and friendly sales team. Particular thanks to Keira, Ellie and Shannon who were our main contacts at the Kendal office. Would highly recommend.

Chris · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you for your kind review, all the best to you and Anne.

5/5

Google

Excellent service from the whole team but especially Kiera, Shannon, Ellie and Hayley. Would thoroughly recommend.

Joe · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you for the lovely review, we do hope you are now settled in in your new home.

5/5

Google

Thank you to the whole team, especially to Kiera, Ellie and Shannon. Super helpful and made the experience less stressful than what we could have imagined. An absolute pleasure!!!

Ryan · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Enjoy Oxenholme and thank you for your instruction on your property Ryan.

5/5

Google

My sale was complex with a number of challenges but Hayley and Ellie dealt with them in an extremely professional manner. They provided me with constant updates and I would highly recommend using their services.

Ray · 10 July 2025 · Hackney & Leigh Arnside

5/5

Google

I've just started renting a house with Hackney and Leigh and the entire process was professional and flawless. I definitely recommend this agent

Jennifer · 10 July 2025 · Hackney & Leigh Arnside

5/5

Google

James Parker was extremely helpful in dealing with my enquiries. He demonstrated good listening skills and was willing to explain the rental / lettings procedure in a manner that I was able to follow. Thank you.

Chris · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Hi Chris, thank you for the very kind review. I wish you well with your search and fingers crossed we get you over the line soon.

5/5

Google

Thanks especially to Keira, Ellie and Hayley for being on hand to keep me calm in what proved to be a difficult process - with my house buying elsewhere, not my sale, which was very straightforward!

Karen · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you Karen. We would like to wish you, Fire and Ember all the best in North Yorkshire.

5/5

Google

Excellent performance from the Hackney & Leigh's Kendal office in selling our house. Their response when our first offer fell through was particularly commendable, and a new buyer came forward soon afterwards.

David · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you for the very kind review, we are pleased it all went through so smoothly. All the best moving forward. From Keira and the team.

5/5

Google

Ellie Was particularly helpful as our main contact throughout the process

Lesley · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you for your time in leaving us a review. We are glad everything went smoothly and good luck with your move. Kind regards, Keira .

5/5

Google

Team very helpful with challenging exchange

John · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

We got there in the end. The best of luck in your next chapter.

5/5

Google

My husband and I used Hackney and Leigh to help us sell my home and buy our first house together. We were really impressed by the efficiency and professionalism of all staff but in particular Hayley and Keira who we liaised with on a regular basis. Thanks for all the help in getting us our family home!

Bethany · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you for the lovely review and we are thrilled to hear you are settling in nicely to village life. Best of luck, Keira

5/5

Google

What a great company! They were superb in their communications, clear in a strategy and extremeful helpful with after sales customers service. Claudia and the rest of the team should be given credit for their proficiency, professionalism and dedication to their customers. 5 stars!

Dane · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

We are pleased we are still able to support you post-sale. All the best, the team at Kendal.

5/5

Google

We purchased our property through H&L and they have been both professional, helpful, understanding and when things appeared to be "sticking"were happy to prod the necessary people involved. The two members of staff who showed us around were very patient and had a sense of humour. Hayley and Shannen have been very good, keeping us informed and contacting both solicitors when we were despairing! Thank-you H&L

Judith · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you very much from the kind review. We would like to wish you all the best with your new home.

5/5

Google

Would highly recommend Hackney & Leigh to sell your property. All the staff are professional and nothing is too much trouble. Also love the 7 days a week accompanied viewing options. The staff provide regular updates and feedback ensuring the selling process runs smoothly. Hayley at the Kendal office, in particular has a wealth of knowledge and friendly manner to deal with. Would not hesitate to use in future.

Diane · 10 July 2025 · Hackney & Leigh Arnside

5/5

Google

Thank you to the lettings team - for helping me view the flat, answering my queries quickly and clearly, and negotiating a price with the landlord. All good.

Dan · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you for the review, we're so pleased that you had a positive experience with us.

5/5

Google

Excellent advice, delightful, friendly agents and a realistic grasp of how to sell our house. We were regularly updated by email and phone and it was always easy to stay in touch.

Jill · 10 July 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you for your kind words. We met with some challenges along the way but thankfully resolved and concluded for the best outcome! Wishing you all the very best in your new home, from all the team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.

EA Masters winners in two years, the group and its branches: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.

British Property Awards winners in two years, the group and its branches: 2018, 2019.

British Property Awards by year, 2018 to 2019

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Hackney & Leigh

Which Hackney & Leigh office has the most reviews?

Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.

Where are the Hackney & Leigh offices?

The 10 Hackney & Leigh offices, by town:

  • Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
  • Arnside: The Promenade, Arnside, LA5 0HF
  • Carnforth: Market Street, Carnforth, LA5 9BT
  • Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
  • Kendal: 100 Stricklandgate, Kendal, LA9 4PU
  • Keswick: 11 Bank Street, Keswick, CA12 5JY
  • Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
  • Penrith: 6-8 Corn Market, Penrith, CA11 7DA
  • Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
  • Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?

Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.

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