5/5
GoogleEfficient, friendly and professional. The house was sold very quickly and for asking price - we really couldn’t have asked for more. …
Trusted Agent profile · Cumbria
Verified
Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more
★★★★★
1,202 reviews across 10 offices and 2 platforms
Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.
- Hackney & Leigh Keswick11 Bank Street, CA12 5JY259 reviews · 259 on Google (4.9)5 in the last 90 days
- Hackney & Leigh Kendal100 Stricklandgate, LA9 4PU201 reviews · 201 on Google (4.6)4 in the last 90 days
- Hackney & Leigh Grange Over SandsMain Street, LA11 6DP186 reviews · 119 on Google (4.7)5 in the last 90 days
- Hackney & Leigh CarnforthMarket Street, LA5 9BT176 reviews · 176 on Google (4.8)2 in the last 90 days
- Hackney & Leigh ArnsideThe Promenade, LA5 0HF167 reviews · 167 on Google (4.8)0 in the last 90 days
- Hackney & Leigh Penrith6-8 Corn Market, CA11 7DA117 reviews · 117 on Google (4.9)9 in the last 90 days
- Hackney & Leigh WindermereEllerthwaite Square, LA23 1DU67 reviews · 67 on Google (4.5)1 in the last 90 days
- Hackney & Leigh Kirkby Lonsdale3 Market Square, LA6 2AN25 reviews · 25 on Google (4.4)0 in the last 90 days
- Hackney & Leigh Ulverston30 Queen Street, LA12 7AF5 reviews · 5 on Google (3.6)3 in the last 90 days
- Hackney & Leigh AmblesideRydal Rd, LA22 9AW1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Hackney & Leigh office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWe recently had our property valued by Pat from the Ross on Wye branch and went ahead with the pre-sales process. Halfway through, we decided to stay at our property as some land came up for sale next to the house (which is what we were …
5/5
GoogleWe were impressed with Fine and Country's offer and really appreciated Patrick's knowledge of the market and his interest in and understanding of our quirky property. His visit was friendly, thorough and unhurried. The company's fees are a bit higher than other agents but the quality and breadth of their marketing looks excellent.
Agent replied · 10 June 2026
Thank you so much for your review, it was lovely to meet you both and see your lovely home!
5/5
GoogleAbbie, Pat and the whole Fine & Country team in Ross, were absolutely superb from start to finish. This really was a gold-plated service, which we cannot praise highly enough.
Agent replied · 10 June 2026
Thank you very much for your kind words. We are delighted you are pleased with the service we provide. All of the team at Fine & Country wish you many years of happiness in your new home.
5/5
GoogleFine & Country in Ross are an exceptional estate agent. They fully engaged in and understood what we were trying to achieve and the issues we faced in selling our property. Pat worked very hard to find solutions rather than just suggesting the price was wrong and was instrumental in providing a plan that enabled us to secure a deal that worked.
5/5
GoogleFine and Country are a joy to deal with when selling your home. They work tirelessly and make the whole process as easy as possible. They do all the following up so you are never left wondering or chasing. I can’t speak highly enough of Abbie and Alice, they really make you feel like they have your best interests at the forefront of their minds and they are really focused and efficient. Also, their enthusiasm is incredible, really impressed.
Agent replied · 10 June 2026
Hello Carolyn, Thank you so much for your kind words, they’re truly appreciated. It was a real pleasure to find the right buyers for you. We’re always here if you need us again in the future.
5/5
GoogleGreat service - could always talk to someone for updates and enquires
Agent replied · 24 March 2026
Thank you so much for your lovely review, and so pleased to hear that you have felt supported by us, thank you. Wishing you all the very best for the future.
5/5
GoogleHad to sell our mothers house from distance and the team (Mark, Helen and Tracy) were all excellent. Regular updates and sound advice on selling the house.
5/5
GoogleAn excellent all round service ... Paul was very proactive, a great communicator and great point of connection between all sides and solicitors - I would recommend thoroughly
Agent replied · 27 May 2026
Thank you for your kind words Tim. It was a pleasure to work with you in making sure the sale went through in a timely manor.
5/5
GooglePaul and the team were extremely helpful and friendly! All of my questions were answered with open arms, nothing was made to feel like an inconvenience, they were always happy to help. Would definitely recommend.
Agent replied · 27 May 2026
No problem Shannon it’s been a pleasure
5/5
GoogleWe couldn’t be happier with the service provided by Paul! From start to finish, the process was seamless, thanks to his professionalism and expertise. He was always available, went above and beyond to guide us through every step, and provided insights that only someone deeply knowledgeable could offer.
Agent replied · 27 May 2026
Thank you so much for your kind words. We will always do what we can to help. If we can ever help again in the future please say
5/5
GoogleRating only, no written review.
Agent replied · 27 May 2026
Thank you
5/5
GoogleRating only, no written review.
Agent replied · 27 May 2026
Thank you.
5/5
GoogleHave been using Paul and the team to rent my property for about a year now and they have always been super helpful, reasonable and attentive when looking after both my side of things and the tenants. Could not fault their service and value for money. It’s definitely not a one size fits all with these guys and I’ve always felt reassured in their approach to understand each client/property/tenant and their individual requirements. Thank you GE team!
Agent replied · 27 May 2026
Thank you for your review. We truly appreciate you trusting us with your property. If you need anything you know where we are.
5/5
GooglePaul was brilliant, patient, understanding and informative.
Agent replied · 27 May 2026
Thank You Ashley. It was. A pleasure. We hope you are settling into your new home and wish you many happy years ahead
4/5
GoogleCan’t complain as a buyer. Quick to arrange viewings etc
Agent replied · 27 May 2026
Hi Alastair, I'm sorry we weren't able to reach a 5 star standard and would love to understand what we could have done better to improve your buying experience.
1/5
GoogleRating only, no written review.
Agent replied · 27 May 2026
Hi Jack. We don’t know who you are? We have tried to reach you down without success?
4/5
GoogleThe experience was very good Paul and all his staff were always very good and helpful He has sold 2 property's for us We were very happy Thanks to you all
Agent replied · 27 May 2026
Hi Sally, I’m glad we were able to help. All the best in the future :-)
5/5
GoogleSimon and the team at Hackney and Leigh did a great job in marketing and sale of my late parents property. It was a tough journey but they were always so helpful and supportive.
Agent replied · 15 April 2026
Many thanks for your review on our service Emma.
1/5
TrustpilotStaff unapproachable
Poor service from start to finish, moving into the rental there was a leak in the basement which had flooded, I had no access to any windows to open them! Inspections were very patronising... Even though property wasn't in the correct condition upon completion of contract, maintenance wasn't kept on top off... Poor service and definitely wouldn't recommend.
Agent replied · 26 December 2025
Thank you for taking the time to leave a review. From the information and name provided, we have been unable to match this to any of our properties/tenancies. Please contact us if you would like for us to look into this more formally. Kind regards, Hackney & Leigh.
5/5
TrustpilotExcellent friendly service
Excellent friendly service, communication very good. Found a buyer immediately after advertising. Very helpful with all the paper work and ID verification.
Agent replied · 26 December 2025
Thank you so much for your kind words and lovely review. Wishing you all the best for the future.
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Thank you Phoebe for the 5 star rating
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Thanks for the 5 stars Finn.
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Thank you for the 5 stars Helena
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 9 Gold across nine branches EA Masters 2022 winners
2021 2 Gold across two branches EA Masters 2021 winners
- Branch Gold Award (2)EA Masters 2021
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.
British Property Awards winners in two years, the group and its branches: 2018, 2019.
British Property Awards by year, 2018 to 2019
2019 3 Gold across two branches The British Property Awards 2019 winners
- GoldThe British Property Awards 2019: Regional Estate Agent, North West (Cumbria)Windermere
- Local Gold (2)The British Property Awards 2019
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Want Hackney & Leigh to help?
Send Hackney & Leigh a message.
Questions about Hackney & Leigh
Which Hackney & Leigh office has the most reviews?
Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.
Where are the Hackney & Leigh offices?
The 10 Hackney & Leigh offices, by town:
- Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
- Arnside: The Promenade, Arnside, LA5 0HF
- Carnforth: Market Street, Carnforth, LA5 9BT
- Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
- Kendal: 100 Stricklandgate, Kendal, LA9 4PU
- Keswick: 11 Bank Street, Keswick, CA12 5JY
- Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
- Penrith: 6-8 Corn Market, Penrith, CA11 7DA
- Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
- Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?
Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.
