Trusted Agent profile Β· Cumbria

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Grisdales reviews in Whitehaven, Cockermouth and Workington

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

501 reviews across 3 offices and 4 platforms

www.grisdales.co.uk

Grisdales has three offices, in Whitehaven, Cockermouth and Workington (Cumbria). Together they have 501 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

409

Reviews on Google

All 3 offices

Facebook logo

4.7 / 5

46

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

5

Reviews on View Agents

All 3 offices

Trustpilot logo

41

Reviews on Trustpilot

All 3 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Grisdales's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Grisdales, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Grisdales office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Highly professional and reliable agents. I would recommend grisdales to anyone. I won't forget to mention that Daria is a very good and consistent person, I must commend her efforts.

CHIKAMSO Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 21 June 2024

Morning Chikamso Vanessa, Thank you very much for your positive review. We are delighted to hear that you found our services professional and reliable. We will ensure that your kind words are passed on to Daria, who will be pleased to know her efforts are appreciated. Thank you once again for your feedback. Grisdales

5/5

Google

Lesley came out to value our property and she was fantastic. She was so lovely, extremely professional and very knowledgeable. Her experience in property valuation was evident throughout and she was able to give a valuation there and then. She handled all information sensitively, showing kindness and compassion throughout. I would highly recommend grisdales especially lesley. 😁

Laura Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 20 March 2026

Thank you for such a lovely review, Laura. We’re delighted to hear that Lesley made such a positive impression during your property valuation. We’ve passed on your feedback, and she’s over the moon! Don’t hesitate to get in touch if you need any further assistance.

5/5

Google

Highly recommend. Was kept up to date with all happenings and supported throughout the process. Would use them again for sure.

Rads Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 20 March 2026

Thank you for your recommendation, Mark. Daria and the rest of the team are delighted to hear you felt supported throughout the process. It was a pleasure assisting you, and we wish you the very best of luck in your new home.

5/5

Google

Highly recommended fully managed property service for landlords. Tenants can report maintenance issues 24/7 online. Reports following inspections of the properties are comprehensive which gives landlords peace of mind. Friendly and professional service, with several offices locally.

Louise Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 20 March 2026

Thank you for your wonderful feedback, Louise! Beckie and the entire team are delighted to hear you’ve had such a positive experience with our fully managed service. It’s great to hear you have peace of mind. We look forward to continuing to work with you in the future and providing you with the same professional service.

5/5

Google

Excellent service by the team for an urgent property requirement Thank you

CHRIS Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 20 March 2026

Thanks, Chris. We're glad Daria and the rest of the team could assist you. Don’t hesitate to reach out if you need anything else.

5/5

Google

Me and my friend went to view a house in Whitehaven. We were lucky enough to be shown around by Lyn who was fabulous. She was very informative and very kind. I would definitely recommend her.

Toby Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 20 March 2026

Thank you so much for your kind words about your recent viewing with Lyn. We're thrilled to hear she made the experience informative and enjoyable for you and your friend. Lyn takes great pride in her work, and it’s wonderful to see her efforts recognised. If there's anything else we can help you with, please don't hesitate to get in touch. Thanks again, Grisdales

5/5

Google

Debra has helped me from day one since starting my property business along with looking for my own residential property. She is always really helpful and keeps me up to date with any properties she thinks might be of interest to me or any updates. She is really easy to talk to and has made the whole process of searching for new properties a breeze. Would highly recommend for anybody in search of a new property.

Leila Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 20 March 2026

Hi Leila, Thank you for your kind words about Lyn! It’s wonderful to hear how helpful and approachable she was during your viewing and that her suggestions gave you plenty of inspiration. We’re so glad you felt supported throughout the process and truly appreciate your recommendation. Wishing you the best of luck with your property search, and we’d be delighted to assist you again in the future! Grisdales

5/5

Google

Fantastic professional help off Lesley Daly arranging my new home, nothing was too much trouble for her and she always responded quickly to emails and calls, thank you so much Lesley, I will always recommend you when it come to looking for a new house.

Amy Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 20 March 2026

Hi Amy, We're delighted to hear your feedback about Lesley, thanks so much for taking a moment to share! Please don't hestitate to get in touch if we can offer any further help. Best wishes in your new home, Grisdales

5/5

Google

Outstanding service from Grisdales, especially from Daria who was always ready to help and resolve any queries and issues I had.

Ammaar Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 20 March 2026

Thanks for your five star review, Ammaar. It's great to hear that Daria was on hand to help and we'll be sure to pass on your feedback. Please don't hesitate to reach out again if you need any further assistance. Thanks again, Grisdales

5/5

Google

What can i say thank you so much lesley daly for helpping amy find the right house everything ran smooth as clock work nothing was to much hassle you went above and beyond to get everything in place and much appreciated

Harry Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 20 March 2026

Thanks so much, Harry! We're delighted Lesley could help make the process seamless. She always goes the extra mile, and it's great to hear her efforts were appreciated. If we can help with anything else, just let us know!

5/5

Google

Met Debra at a property in Seascale today. A very professional and knowledgeable lady. Answered all my questions. Look forward to hopefully proceeding with our dream move.

David Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 20 March 2026

Thank you, David! We're so pleased to hear that you had a great experience with Debra. She always provides helpful, knowledgeable service, and we’re delighted she could assist with your questions. Wishing you all the best with your dream move - let us know if there’s anything else we can do to help!

5/5

Google

Debra has been fantastic. A very informative and helpful lady. Was a pleasure to meet her on Saturday at my second viewing.

Cheryl Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 20 March 2026

Thank you so much, Cheryl! We're delighted to hear that Debra was able to provide such a helpful and informative experience. She’ll be so pleased to know you appreciated her support. If you need anything else, don’t hesitate to get in touch! Thanks again, Grisdales

5/5

Google

Grisdales have been great help with selling my house. Nicola and Deb, in particular, have always been very helpful to me. They both made this process very straightforward and easy.

Graeme Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 20 March 2026

Thank you for your great feedback, Graeme! We’re so pleased to hear that Nicola and Deb have been able to support you and make the process easier so far. We're here to help every step of the way until everything is completed, and we appreciate you choosing Grisdales. If you need anything at all, just let us know!

5/5

Google

Excellent service. Made relocation easy peasy...brilliant online systems. Well recommended

Asusheyi Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 29 December 2024

Hey Asusheyi, Thanks for your five star recommendation. It's great to hear that we were able to make your relocation straightforward. Best wishes in your new home, and please don’t hesitate to get in touch if we can assist you further. Thanks again, Grisdales

4/5

Google

Hey,It's was totally a wonderful experience.Everything went well. All things done time to time ,with specified target.Mrs Daria was too supportive from the beginning. Thaks Grisdale Regards

Tony Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 8 January 2025

Thank you so much for your kind words and for sharing your experience, Tony! We’re thrilled to hear everything went smoothly and that Daria provided such great support throughout. If you ever need anything in the future, don’t hesitate to get in touch. Grisdales

5/5

Google

I started off with renting my property out with Grisdales. They found me a tenant straight away. I had moved abroad for a while and had a few issues with the property which they kindly assisted with including having a new gate installed at the rear. I decided after 4 years to sell the property as I was unlikely to return to the area longer term. I dealt with Beckie, Debra and Lesley who all were professional and friendly throughout the process. Both Beckie and Debra were open to communication through WhatsApp which was really helpful to me as I was across the other side of the world. Deb also kept me posted every step of the way. Very satisfied with the Grisdale's team and would recommend.

Paul Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 29 December 2024

Hi Paul, Thank you for taking the time to share your feedback. We're so pleased to hear that everything went smoothly during your time with us, both as a landlord and when selling your property. We'll be sure to pass your kind words on to Beckie, Debra, and Lesley. Thanks again for choosing us. Wishing you a very Merry Christmas and all the best for the New Year! If there's anything we can help with in the future, please don’t hesitate to get in touch. Grisdales

5/5

Google

Lyn was a great help in our search for a flat within the town that ticked all the right box’s

Andrew Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 11 December 2024

Hi Andrew, Thanks for you feedback. Lyn, our Accompanied Viewer, is delighted to hear you appreciated her assistance. Please don't hesitate to get in touch if we can assist you further. Grisdales

5/5

Google

Our purchase was completed in 5 weeks from the time we made the offer to moving in. Grisdales excellent team namely Debs, Lynn and Nicola, provided timely and professional support to help make this happen. I could not recommend them more highly.

Courtney Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 11 December 2024

Morning Courtney, Thank you for your fantastic 5* review! We're delighted to hear that your purchase was completed so quickly and that Debs, Lynn, and Nicola were able to provide the support you needed along the way. We’re so pleased we could help make your move a smooth and positive experience. Wishing you all the best in your new home! Thanks again, Grisdales

5/5

Google

Excellent Service! Daria was incredibly helpful! With three dogs, finding the right place was a challenge, but Daria made it happen. I'm so grateful! Thank you forever!

Adriano Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 11 December 2024

Morning Andriano, A big thank you for taking a moment to leave us a review. We're delighted hear that Daria was such a big help during your property search! We'll be sure to pass on your comments. Best of luck in your new home and don't hesitate to reach out if you need anything. Thanks again, Grisdales

5/5

Google

Nicola from Grisdales valued my home, she has a really lovely bright energy, she was efficient, professional, knowledgeable and very accommodating in listening to my preferences and expectations. She is great at responding to emails/ calls etc. I'd definitely recommend the Grisdales team (Whitehaven)

Kate Β· 20 March 2025 Β· Grisdales Whitehaven

5/5

Google

Grisdales whitehaven team( Daria) did an exceptional job in finding a new property for us during a difficult time. Really recommend Grisdales. Thanks to Becky to all her advise as well.

BINOY Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 24 October 2024

Thank you for your kind words! We're thrilled to hear that Daria and Becky were able to assist you during this challenging time. If you need anything further, please don't hesitate to reach out, Grisdales

5/5

Google

We have recently been in a very difficult position as my mam was evicted from The Slipway, Whitehaven. The Grisedales team, especially Debs and Daria have been fantastic in helping us rent and then buy a property within 4 weeks. They went above and beyond what would be expected of an estate agents. Would definitely recommend using their services.

Donna Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 11 November 2024

Thank you for taking a moment to leave us a review, Donna. We’re overjoyed to hear that Debs and Daria were able to support you and your family during this challenging time. Your recommendation means the world to them, and we truly appreciate your kind words. We are here for you whenever you need assistance in the future. Thanks again, Grisdales

5/5

Google

Lyn who show us round property was super friendly and Debra in the office is great. Love dealing with this agent.

Invergarry Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 24 October 2024

Thank you so much for the great feedback, Steve! We're thrilled to hear you're enjoying working with Lyn and Debra. We'll be sure to pass along your kind words, we're sure they'll be delighted. If there's anything you need, don’t hesitate to get in touch. Thanks again, Grisdales

4/5

Google

Very good customer service experience. Prompt at attending to complaints. Strategic and continuous efforts to ensuring best possible tenants experience. Overall, I will say the agents (Daria worths mentioning) are friendly and supportive.

Peter Β· 20 March 2025 Β· Grisdales Whitehaven

Agent replied Β· 24 August 2024

Thanks for your positive feedback Peter. We're pleased to hear that Daria provided a friendly and supportive service and we'll make sure to pass on your compliments to her. Thank you once again for taking the time to share your experience. Please do let us know if we can assist you further. Grisdales

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Grisdales

How many reviews does Grisdales have?

Grisdales has 501 reviews across its three offices, rated 4.5 out of 5 overall: 409 on Google, 46 on Facebook, 5 on View Agents, 41 on Trustpilot. Company-wide Facebook reviews for Grisdales are counted once, not once per office.

Which Grisdales office has the most reviews?

Whitehaven has the most, with 291 reviews rated 4.5 out of 5, followed by Cockermouth with 230.

Where are the Grisdales offices?

The three Grisdales offices, by town:

  • Cockermouth: 40 Main Street, Cockermouth, Cumbria, CA13 9LQ
  • Whitehaven: 20 Lowther Street, Whitehaven, Cumbria, CA28 7AL
  • Workington: 23 Finkle Street, Workington, Cumbria, CA14 2BE
What do buyers say about Grisdales?

3 reviews from buyers, rated 5.0 out of 5 on average. For example, Caroline wrote: "Recently I have dealt with grisedales as I am trying to purchase a new home for my family. The service provided was fantastic. The agent I dealt with (Helen) ..."

Has Grisdales won any awards?

Yes. In The Trusted Agent 2026 awards: Grisdales, Cockermouth won Trusted Agent.

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