Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI've had my flat fully managed by Grisedales for 5 months now and it's been seamless and so easy. Alison and the team are always so quick to offer any assistance in making the process run smoothly.
Steven · 18 April 2024 · Grisdales Workington
Agent replied · 30 September 2023
Hi Steven,
Thank you for sharing your positive experience with Grisdales' property management services. We're thrilled to hear that your five months of working with us have been seamless and easy.
Alison and our dedicated team take pride in providing excellent service and are committed to ensuring that your experience is hassle-free. It's fantastic to know that they have been quick to offer assistance and have helped make the process run smoothly for you.
If you ever have any more questions or need further assistance with your property, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to provide you with a fantastic service in the future!
Grisdales
★★★★★ 1/5
GoogleRating only, no written review.
Dave · 18 April 2024 · Grisdales Workington
Agent replied · 24 June 2023
Good morning David,
Thank you for taking the time to provide your feedback. While we appreciate your input, we are sorry to hear that you were disappointed with your recent experience.
Please know that as an agency, we act on behalf of the vendor and must follow their instructions when managing a sale. In cases where multiple offers have been submitted, the vendor will evaluate each offer and make a decision that aligns with their specific property plans.
We understand that this process can be frustrating for buyers, and we would like to invite you to reach out to us if you have any further concerns. We welcome the opportunity to discuss your feedback in more detail and provide additional information to help clarify any misunderstandings.
Thank you again for sharing your thoughts with us, and we hope to hear from you soon.
Grisdales
★★★★★ 5/5
GoogleVery professional, approachable, efficient and proactive. Outshone any other estate agents I’ve used to date. Would definitely use them again.
Hacked · 20 March 2024 · Grisdales Cockermouth
Agent replied · 20 March 2026
Hi Gillian,
Thank you for taking the time to leave a review! It's wonderful to hear that you found our team to be professional, approachable, efficient, and proactive. We take pride in providing exceptional service to our clients, and we're delighted to hear that we outshone any other estate agents you've used before. We would be thrilled to work with you again in the future. Thanks again for choosing to work with us!
Grisdales
★★★★★ 5/5
GoogleGrisdales were great right from the start. Alison Scurr was friendly and helpful, she assisted me with renting my first property, sorted a viewing and helped with any queries I had. Would definitely recommend!
Alex · 20 March 2024 · Grisdales Cockermouth
Agent replied · 25 November 2023
Thank you Alex! We're delighted to hear about your positive experience with Grisdales. It's wonderful that Alison's friendly and helpful assistance made your first property rental smooth. We appreciate your recommendation.
★★★★★ 5/5
GoogleRating only, no written review.
Robbie · 20 March 2024 · Grisdales Cockermouth
Agent replied · 28 October 2023
Hi Robbie,
Thank you so much for leaving a 5-star review for our team!
If you have any questions or need assistance with anything, feel free to get in touch. Thanks again for your support!
Grisdales
★★★★★ 5/5
GoogleAlison was very helpful and gave me great advice for my new letting she went over and beyond thank you
Julie · 20 March 2024 · Grisdales Cockermouth
Agent replied · 28 October 2023
Good morning Julie,
Thank you so much for sharing your positive experience with Alison. We're thrilled to hear that she was very helpful and provided you with some great advice. Please don't hesitate to get to reach out to us if we can offer any further assistance.
Best of luck in your new home,
Grisdales
★★★★★ 5/5
GoogleReally great service from start to finish - always very helpful whenever we needed anything. Excellent
Nigel · 20 March 2024 · Grisdales Cockermouth
Agent replied · 28 October 2023
Hi Nigel,
Thanks alot for your 5* review. We've shared your feedback with Helen and the rest of the Cockermouth team who are delighted to hear your comments.
Please do not hesitate to get in contact with us if there is anything else we can assist you with.
Best of luck for your future property plans,
Grisdales
★★★★★ 5/5
GoogleMassive thank-you for all your help and assistance Alison along with Julie for showing us around, it’s much appreciated
Nigel · 20 March 2024 · Grisdales Cockermouth
Agent replied · 28 October 2023
Thank you so much Nigel! It was our pleasure to assist you, and we're delighted to hear that you had a positive experience with Alison and Julie. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help.
★★★★★ 2/5
GoogleRating only, no written review.
Evallyn · 20 March 2024 · Grisdales Cockermouth
Agent replied · 30 September 2023
Hello Evallyn,
Thank you for taking the time to leave a review. We value all feedback, and your input is important to us. If you have any specific concerns or suggestions regarding your experience, please don't hesitate to reach out to us directly. We would appreciate the opportunity to address any issues you may have encountered.
Many thanks,
Grisdales
★★★★★ 5/5
GoogleVery happy with our property being let and managed by Grisdales. A straight forward sale of the property which went through smoothly
Rachel · 20 March 2024 · Grisdales Cockermouth
Agent replied · 30 September 2023
Thank you so much, Rachel, for taking the time to leave us this wonderful review! We're delighted to hear about your positive experience with Grisdales as both a landlord and seller.
Your feedback is greatly appreciated and encourages us to continue providing exceptional service to all our clients. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing Grisdales!
★★★★★ 5/5
GoogleExcellent service from Grisdales they have been fantastic, especially Alison she has been brilliant, very professional and also friendly and very helpful, she took most of the stress out of moving and was always there for us. We would definitely recommend Grisdales.
Joan · 20 March 2024 · Grisdales Cockermouth
Agent replied · 30 September 2023
Hi Joan,
Thank you so much for sharing your wonderful experience with us! We're delighted to hear that you received excellent service from Grisdales, and in particular, that Alison went above and beyond to make your move less stressful. We take pride in having a professional and friendly team, and it's fantastic to know that Alison was always there to assist you throughout the process.
If there's anything more we can do for you in the future, please don't hesitate to reach out.
Wishing you all the best in your new home!
Grisdales
★★★★★ 5/5
GoogleGreat viewing with Rachel and excellent service and great advice so far
Niki · 20 March 2024 · Grisdales Cockermouth
Agent replied · 30 September 2023
Hi Niki, thank you so much for taking the time to share your positive experience! We're thrilled to hear that you had a great viewing with Rachel and received excellent service along with valuable advice. We always strive to provide the best possible service to our customers, and your feedback is incredibly encouraging. If you have any more questions or need further assistance, feel free to reach out. We look forward to continuing to assist you in the future!
Thanks again,
Grisdales
★★★★★ 5/5
GoogleCarolann was always very helpful and responsive to any questions I asked. Great friendly service.
Lee · 20 March 2024 · Grisdales Cockermouth
Agent replied · 26 August 2023
Evening Lee,
Thanks alot for your review. We're thrilled to hear about your positive experience with Carolann. Providing helpful and responsive service is our top priority, and we're glad to know that she could assist you. If you ever need anything else, feel free to reach out.
Thanks again,
Grisdales
★★★★★ 5/5
GoogleAlison was fantastic! She really went out of her way to make sure everything was easy for us in our rental journey. Highly recommended!
Charlotte · 20 March 2024 · Grisdales Cockermouth
Agent replied · 26 August 2023
Hi there Charlotte,
Thank you for your wonderful review! We're delighted to hear that Alison made your rental journey a smooth and positive experience. It's fantastic to know that Alison's efforts were appreciated and we'll be sure to share your feedback with her.
Please don't hesitate to reach out again in the future. We're here to help!
Grisdales
★★★★★ 5/5
GoogleRating only, no written review.
Kiefer · 20 March 2024 · Grisdales Cockermouth
Agent replied · 29 July 2023
Hi Kiefer,
Thanks for the 5* review. Please don't hesitate to reach out if there is anything further we can assist with.
Thanks again,
Grisdales
★★★★★ 5/5
GoogleAlison was extremely professional with me as a new tenant relocating to the UK. Nothing was too much trouble and I appreciated the can do attitude.
I can’t thank Alison enough for having the expertise to match me with the most wonderful Landlords and beautiful property.
The entire process was seamless, efficient and warm, always maintaining an absolute professional approach.
Thank you for being a superstar ⭐️
Dahla · 20 March 2024 · Grisdales Cockermouth
Agent replied · 29 July 2023
Good morning Dahla,
Thank you for sharing your experience with us. We're delighted to hear that Alison provided you with professional and attentive service during your relocation to the UK.
Alison takes great pride in assisting new tenants like yourself, and your appreciation for her expertise means a lot to us. We're thrilled that she was able to match you with wonderful landlords, a beautiful property, and that the entire process was seamless and efficient.
Your kind words are truly appreciated, and we'll be sure to pass on your gratitude to Alison. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We value your input and are here to help.
Thank you once again for choosing us Grisdales. We hope you enjoy your new home, and if there's anything you need in the future, don't hesitate to reach out.
Best regards,
Grisdales
★★★★★ 5/5
GoogleFrom the start of the process, viewing a house right through to completion Grisdales have been excellent. Helen especially was always there for us, showing us around, answering questions and dealing with queries with the vendors. We completed in a record 5 weeks. I can't recommend Grisdales in Cockermouth enough! Thanks again!!
Chris · 20 March 2024 · Grisdales Cockermouth
Agent replied · 29 July 2023
Dear Chris,
Thank you so much for sharing your experience with us! We are thrilled to hear that your journey with Grisdales from the initial house viewing to completion was excellent. Helen is a valuable member of our team and we're delighted that she provided you with exceptional service throughout the buying process.
We wish you all the best in your new home, and should you need any assistance down the road, we'll be here to help.
Thanks again for choosing Grisdales.
★★★★★ 5/5
GoogleFriendly , happy to help in any way , excellent service .
Adam · 20 March 2024 · Grisdales Cockermouth
Agent replied · 29 July 2023
Hello Adam ,
Thank you for taking the time to leave such a positive review! We're delighted to hear that you found our team friendly, helpful, and dedicated to providing excellent service. If there's anything else we can assist you with, please don't hesitate to let us know. We're always here and happy to help in any way we can.
Thanks again,
Grisdales
★★★★★ 5/5
GoogleVery helpful no problems at all good staff
Anita · 20 March 2024 · Grisdales Cockermouth
Agent replied · 29 July 2023
Good afternoon Anita,
Thanks alot for your review! We're delighted to hear that our staff were helpful and that your experience with us was smooth and problem-free. We appreciate your feedback and look forward to serving you in the future.
Thanks again,
Grisdales
★★★★★ 5/5
GoogleAn excellent firm very efficient but always available. Good communicators and positive
Sheila · 20 March 2024 · Grisdales Cockermouth
Agent replied · 29 July 2023
Hi Sheila,
Thank you for the positive review. We are thrilled to hear that you had a positive experience with Grisdales and have shared your comments with the team. If you ever need anything, don't hesitate to reach out to us. Thank you for choosing Grisdale!
★★★★★ 5/5
GoogleWe recently had the pleasure in successfully purchasing a property which Grisdales acted on behalf of the sellers. As the buyers we were very pleased with the service. From the initial viewing to the subsequent communication and all the way to the key collection, everything was smooth sailing and just how a property sale should go. Thanks for your service and support and the little human touch of a written card congratulating us on our purchased. :-)
Wayne · 20 March 2024 · Grisdales Cockermouth
Agent replied · 29 July 2023
Hi Wayne,
Thank you so much for your kind words!
We know that buying a property can be a stressful experience, so we're always glad to hear that we made it a little bit easier for you.
Thank you again for your review! We hope to have the pleasure of working with you again in the future.
Grisdales
P.S. Congratulations on your new home!
★★★★★ 5/5
GoogleCarolann and Helen were so helpful at every stage of the purchase. Carolann also gave great recommendations for people to help with doing up the house. Thank you.
Julia · 20 March 2024 · Grisdales Cockermouth
Agent replied · 29 July 2023
Hi Julie,
Thank you so much for taking the time to share your positive experience with us. We greatly appreciate your kind words and are thrilled to hear that Carolann and Helen provided excellent assistance throughout the purchase process.
If you have any further questions or require additional assistance in the future, please don't hesitate to reach out. We're always here to help.
Thank you once again for choosing our services. We look forward to serving you in the future.
Grisdales
★★★★★ 5/5
GoogleMel and Allison are both very responsive and dealing with Grisdale has been easy.
Grace · 20 March 2024 · Grisdales Cockermouth
Agent replied · 24 June 2023
Morning Grace,
Thanks for sharing your review. We're pleased to hear that you found our team to be responsive and the process was a stress free one! Please don't hesitate to get in touch if we can offer any further help.
Thanks again,
Grisdales
★★★★★ 5/5
GoogleI bought my first home with Grisdales and Carolann went above and beyond guiding me through the entire process. Question's were answered promptly making the whole process a breeze. Really pleased with the level of service. Thank you.
Trish · 20 March 2024 · Grisdales Cockermouth
Agent replied · 24 June 2023
Hi Trish,
We're delighted to hear your first home purchase went smoothly and we'll be sure to share your feedback with Carolann.
Congratulations on the new home - enjoy!
Grisdales
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