Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAlison and the team were invaluable in helping me, from my first initial enquiries about renting out my flat to the day keys were handed to the new tenants. A somewhat daunting task was made easy and uncomplicated and I highly recommend Grisedales cockermouth.
Steven · 20 March 2024 · Grisdales Cockermouth
Agent replied · 24 June 2023
Thank you for taking the time to leave such a positive review Steven!
We're delighted to hear that Alison and the rest of the team were able to provide you with invaluable assistance throughout the process of renting out your flat. We appreciate your recommendation of Grisdales Cockermouth and are honored to have been able to help you with your property needs. If you require any further assistance in the future, please don't hesitate to get in touch.
Grisdales
★★★★★ 5/5
GoogleMany thanks indeed to Laura, Helen and the team at Grisdales for all of their help and support with our recent sale in Cockermouth, which all went really smoothly. A special thanks in particular though to Carolann for her positive attitude and enthusiasm, which was infectious.. A great job all round thanks..
Nick · 20 March 2024 · Grisdales Cockermouth
Agent replied · 24 June 2023
Morning Nick,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that our team at Grisdales, particularly Laura, Helen, and Carolann, provided you with excellent support during your recent sale in Cockermouth. We will be sure to pass on your kind words to the team, who will be delighted to hear that their hard work and positive attitudes made a real difference.
Once again, thank you for choosing Grisdales.
★★★★★ 5/5
GoogleRelocating from overseas is not easy. Finding accommodation as an expat is hard. Nonetheless, Alison and the Grisdales team were very helpful easing out the process for us. Thanks for your great service!
Agus · 20 March 2024 · Grisdales Cockermouth
Agent replied · 24 June 2023
Hi Angus,
Thank you for taking the time to leave a review about your experience with Grisdales. We're delighted to hear that Alison and the team were able to assist you in finding accommodation as an expat and made the relocation process easier for you. We strive to provide exceptional customer service, and it's wonderful to know that we were able to meet your expectations. We appreciate your business and hope to continue providing assistance whenever you need it.
Thank you again for choosing Grisdales and for sharing your positive feedback with us.
Best regards,
Grisdales
★★★★★ 5/5
GoogleGreat service, extremely friendly, enthusiastic and knowledgeable staff.
Sales and letting members of staff could not have been more accommodating.
Go the extra mile to make sure experience is smooth and efficient
James · 20 March 2024 · Grisdales Cockermouth
Agent replied
Hi James,
We're very thankful for your positive feedback and will ensure Alison and the rest of the team at Cockermouth hear that you found them friendly, enthusiastic and knowledgeable! Do get in touch if there is anything we can assist with in the future.
Thanks again,
Team Grisdales
★★★★★ 5/5
GoogleAlison at Grisedales Cockermouth was fast, helpful and efficient. I would recommend this estate agent for letting.
Tim · 20 March 2024 · Grisdales Cockermouth
Agent replied · 22 March 2024
Thank you for taking the time to share your experience with us Tim. We are delighted to hear that Alison provided you with a fast, helpful, and efficient service. Your recommendation means a lot to us and we appreciate your kind words. Should you require any further assistance please don't hesitate to reach out.
Thanks again,
Grisdales
★★★★★ 5/5
GoogleGrisdale Estate Agents, I cannot speak highly enough of your exceptional service. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to ensuring a smooth tenancy process.
What stood out to me the most was how Grisdale Estate Agents facilitated every aspect of the tenancy seamlessly. They were incredibly responsive to my inquiries and guided me through each step with clarity and expertise. Their attention to detail was impeccable, and I felt reassured knowing that my needs were being prioritized.
Enos · 20 March 2024 · Grisdales Cockermouth
Agent replied · 22 March 2024
Afternoon Enos,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Grisdales.
It's fantastic to know that our team was able to provide you with professional, efficient, and attentive service throughout the tenancy application process. We always aim to make things as smooth as possible for our clients, so it's great to hear that our efforts were appreciated.
If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help!
Thanks again for your kind words and for choosing Grisdales.
★★★★★ 5/5
GoogleWe found the team at Grisdales to be very professional, courteous and helpful at all times as they handled the successful sale of our property.
Any concerns or queries we had were always dealt with promptly, we could always rely on them to return any phone calls.
We would highly recommend the Grisdales team at Cockermouth to anyone thinking of selling their property.
Janice · 20 March 2024 · Grisdales Cockermouth
Agent replied · 24 February 2024
Hi Janice,
Thank you so much for your kind words about your experience with Grisdales. We're thrilled to hear that our team in Cockermouth was able to assist you with the successful sale of your property. It was our pleasure to address any concerns or queries you had promptly, and we're glad we could provide you with the support you needed throughout the process.
Your recommendation means a lot to us, and we truly appreciate your trust in our team. If you ever need assistance, please don't hesitate to get in touch.
Thanks again for choosing Grisdales.
★★★★★ 5/5
GoogleWe had a very smooth experience when selling our house through Grisdales. Helen was brilliant and constantly kept us updated on sales progress. We have highly recommended Grisdales to other people. Professional, polite and very helpful. Thank you.
Allison · 20 March 2024 · Grisdales Cockermouth
Agent replied · 24 February 2024
Thank you for taking the time to share your experience with Grisdales Allison. We're thrilled to hear that Helen provided you with excellent service and that your selling experience was smooth. It's wonderful to know that you found our team to be professional, polite, and very helpful throughout the process. We truly appreciate your recommendation and are grateful for the opportunity to assist you. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you again for choosing Grisdales.
★★★★★ 5/5
GoogleFollowing a change of employment from Lancashire to Cumbria, relocation was my preferred option but properties I’d found online weren’t suitable or had been snapped up online before I had chance to view them.
I approached Grisdales and the staff at Whitehaven and Cockermouth offices were very helpful. Alison in the Cockermouth office knew the type of property I wanted, location and budget. She found the ideal place, arranged a convenient viewing time and managed to get the keys to me a few weeks earlier than planned.
The paperwork that followed was simple, in plain English and was completed from my phone.
I’d thoroughly recommend Grisdales to anyone looking to rent a property.
Jeremy · 20 March 2024 · Grisdales Cockermouth
Agent replied · 30 December 2023
Hi Jeremy,
Thank you for taking the time to share your experience with Grisdales. We are delighted to hear that your relocation process was made smoother with our assistance.
It's wonderful to know that Alison at our Cockermouth office was able to find the ideal property for you.
Your positive feedback is greatly appreciated, and we are pleased to have played a part in finding you a suitable home in Cumbria. Should you have any further needs or questions in the future, please don't hesitate to reach out.
Best regards,
Grisdales
★★★★★ 5/5
GoogleGreat service and kept well informed of the progress on the flat rental. Thanks Alison
Paul · 20 March 2024 · Grisdales Cockermouth
Agent replied
Hi Paul,
A big thank you on behalf of Judith, Alison and the rest of the team for your review. We're extremely grateful to have been your choosen agent for 25+ years and look forward to continuing to work with you in the years to come.
Thanks again,
Grisdales
★★★★★ 5/5
GoogleI cannot thank the whitehaven team enough for all their hard work during the sale of my house. They have been more than amazing and have dealt with all viewings and communicated to me throughout every process. They have been absolutely above and beyond and I would highly recommend them. A big thank you to Nicola & chloe who I worked with closely during the sale. However, every member of staff have been outstanding.
Chantelle · 20 March 2024 · Grisdales Whitehaven
Agent replied · 22 March 2024
Hi Chantelle,
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our team during the sale of your house.
It's wonderful to know that Nicola, Chloe, and the entire team went above and beyond to make sure everything went smoothly for you. We understand that selling a house can be a stressful process, so we're glad we could alleviate some of that stress by handling viewings and keeping you informed every step of the way.
Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need any assistance in the future or have any questions, please don't hesitate to get in touch. We're here to help!
Thanks again for choosing us to assist you with your property sale.
Grisdales
★★★★★ 4/5
GoogleOverall, a great experience with good communications from Destiny, my sales negotiator. The property was a difficult one to market effectively and I think we all learned a few lessons from it. One area to improve would be to ensure that all telephone enquiries are followed up by other staff members when the designated agent is on holiday. Fortunately for me, my buyer knocked on my door and I was able to show him around before he made an offer. The fees were acceptable and there were good communications with my solicitor once the sale was agreed.
Paul · 20 March 2024 · Grisdales Whitehaven
Agent replied · 24 February 2024
Good morning Paul,
Thank you for sharing your positive experience with Destiny. We're glad to hear that she assisted you well throughout the sales process.
Your constructive insights are invaluable to us, and we appreciate your understanding as we continually work to enhance our strategies. Your suggestion is duly noted, and we are committed to taking steps to improve in this regard.
If there's anything else you'd like to share or discuss, please feel free to reach out. We value your constructive feedback and see it as an opportunity to learn and grow.
Best regards,
Grisdales
★★★★★ 5/5
GoogleThe Grisdales team has truly exceeded my expectations in facilitating the sale of multiple properties between 2023 and 2024. Their exceptional service, however, extends far beyond the realm of conventional real estate transactions. A few years ago, during an emotionally challenging period when my mother, who was grappling with mental health issues, encountered difficulties selling one of her vacant properties, Grisdales stepped in with unwavering support.
Unlike other estate agents who declined to assist due to the challenging nature of my mother's behavior and condition, Grisdales embraced the opportunity and took on the sale with utmost professionalism and compassion. They assigned a dedicated contact to navigate the intricacies of the situation, ensuring that the sales process progressed as smoothly as possible. This level of dedication and understanding was truly a lifeline during an otherwise tumultuous time for me.
I want to express my profound gratitude to Leslie, Chloe, and Helen from the Grisdales team, who consistently went above and beyond to provide assistance in the face of challenging and stressful circumstances. Their unwavering commitment and professionalism were evident throughout, making a significant difference in ensuring the eventual successful completion of the sales.
In a market where genuine care and support can be scarce, Grisdales has proven to be a beacon of excellence. I wholeheartedly appreciate the outstanding service provided by the team, and I highly recommend their services to anyone seeking not just a real estate transaction, but a partner who genuinely cares about their clients' well-being.
Richard · 20 March 2024 · Grisdales Whitehaven
Agent replied · 24 February 2024
Hello Richard,
Thank you so much for sharing your experience with Grisdales. Your kind words mean a lot to us, and we're thrilled to know that our team went above and beyond to exceed your expectations.
We understand how important compassion and professionalism are, especially in sensitive situations, and we're glad that we could be there for you and your mother with unwavering support during such a challenging time.
It was a privilege to have the opportunity to assist you, and we're grateful for your trust in Grisdales.
If there's anything else you need or if you have any questions, please don't hesitate to reach out.
Team Grisdales
★★★★★ 5/5
GoogleThank you for all your help in a stress free sale of my parents house. Special thanks to Chloe who was always helpful and went above and beyond to deliver a first class service
Gemma · 20 March 2024 · Grisdales Whitehaven
Agent replied · 25 November 2023
Morning Gemma,
We're delighted to hear about your positive experience selling with us. Chloe truly goes the extra mile, and we're grateful for your kind words. If you ever need assistance again, please do not hesitate to contact us.
Grisdales
★★★★★ 5/5
GoogleRecently bought a house from here . Grisdales couldn't be more helpful to us. They always took our calls when we needed questions answered. They even gave us a second viewing once our offer had been excepted for our children to look around the house.
Thankyou for all your help 😊
Claire · 20 March 2024 · Grisdales Whitehaven
Agent replied · 25 November 2023
Hi Claire,
Thank you for your kind words regarding your recent home purchase with Grisdales. We appreciate your positive feedback and are pleased to hear that our team was able to provide the assistance you needed. It was our pleasure to address your questions, and we're particularly delighted that we could arrange a second viewing for your children. We understand how important it is for everyone in the family to feel comfortable and excited about the new home.
If you have any further inquiries or if there's anything else we can assist you with, please don't hesitate to reach out. Congratulations on your new home.
Grisdales
★★★★★ 5/5
GoogleThe agent's representative, Lesley, did a thorough job. Her advice and valuation was just about spot on. Very good indeed!
James · 20 March 2024 · Grisdales Whitehaven
Agent replied · 28 October 2023
Hi James,
Thank you for your positive review! We're delighted to hear that Lesley provided you with helpful advice and accurate valuation. We take pride in delivering the best service to our clients, and it's great to know that you had such a positive experience. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Thanks again,
Grisdales
★★★★★ 5/5
GoogleGrisedales provided an excellent service when dealing with our property sale. They dealt with everything and kept us fully informed from start to finish. Made selling the property an easy experience. Many thanks.
Susan · 20 March 2024 · Grisdales Whitehaven
Agent replied · 28 October 2023
Thank you Susan! We greatly appreciate your kind words. Providing excellent service and making the property sale process as smooth as possible for our clients is always our goal. If you ever need assistance in the future or have any questions, please don't hesitate to reach out.
Thanks again for choosing us,
Grisdales
★★★★★ 5/5
GoogleThank you so much for all of your help and support, especially for Daria. We're so grateful for all of your hard work to help us to find our new home. Thanks for your prompt and friendly service. This agency is very highly recommended.
Susan · 20 March 2024 · Grisdales Whitehaven
Agent replied · 28 October 2023
You're very welcome Susan! We're thrilled to have been a part of your journey to finding your new home. Daria and our team are dedicated to providing prompt and friendly service, and we're delighted to know you had a positive experience. Thank you for your kind words and high recommendation. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new home!
★★★★★ 5/5
GoogleFantastic!
Daria went far and above to make the whole process spectacular!
Abiola · 20 March 2024 · Grisdales Whitehaven
Agent replied · 30 September 2023
Hi Abiola,
Thank you so much for your wonderful review! We're thrilled to hear that Daria … More
★★★★★ 5/5
GoogleNicola the property marketing manager was very proactive and efficient in helping us. Couldn't fault the service. Thank you
Richard · 20 March 2024 · Grisdales Whitehaven
Agent replied · 30 September 2023
Hi Richard,
Thank you for taking the time to leave such a positive review! We're delighted to hear that Nicola provided you with proactive and efficient service. Customer satisfaction is our top priority, and it's wonderful to know that you couldn't fault the service you received. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
Many thanks,
Grisdales
★★★★★ 5/5
GoogleWe had a great experience with Grisdales, Daria was our point of contact and was brilliant throughout. Communication was always efficient.We wouldn’t hesitate to use grisdales again for any procedure and we’re very impressed.
Ali · 20 March 2024 · Grisdales Whitehaven
Agent replied · 30 September 2023
Good morning Ali,
Thank you for your kind words and positive feedback about your experience with Grisdales and Daria. We're delighted to hear that communication was efficient, and you were impressed with our service. We look forward to assisting you in the future for any property-related needs. If you ever have more feedback or questions, feel free to reach out.
Thanks again,
Grisdales
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 20 March 2024 · Grisdales Whitehaven
Agent replied · 29 July 2023
Hi Chris,
Thank you so much for taking the time to leave us a 5-star review. We appreciate … More
★★★★★ 5/5
GoogleVery supportive and helpful in sale on my late brother's house and very good communication throughout the process.
Colin · 20 March 2024 · Grisdales Whitehaven
Agent replied · 29 July 2023
Dear Colin,
Thank you for your kind review. We're pleased to know that we could offer … More
★★★★★ 5/5
GoogleFriendly approachable staff made the purchase of a property as simple as it could be
Danielle · 20 March 2024 · Grisdales Whitehaven
Agent replied · 24 June 2023
Morning Danielle,
Thanks for taking a moment to share your review. We're happy to hear that your recent experience was a stress-free one and we'll be sure to pass your comments … More
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