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Grisdales reviews in Whitehaven, Cockermouth and Workington

4.5

★★★★★ Excellent

501 reviews across 3 offices and 4 platforms

www.grisdales.co.uk

Grisdales has three offices, in Whitehaven, Cockermouth and Workington (Cumbria). Together they have 501 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

409

Reviews on Google

All 3 offices

Facebook logo

4.7 / 5

46

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

5

Reviews on View Agents

All 3 offices

Trustpilot logo

41

Reviews on Trustpilot

All 3 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Grisdales's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Grisdales, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Grisdales office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Thank you to the sales and lettings team for your work on my behalf for the last ten years through purchase, letting management and sale. You have provided a professional competence with an approachable and personal team effort. Enjoy the chocolates!

Jane · 20 March 2025 · Grisdales Cockermouth

Agent replied · 10 November 2024

Thank you so much for your kind words and for trusting us over the past ten years, Jane, it’s been a pleasure working with you every step of the way. We’re thrilled to hear that our team’s approach and dedication have made a positive difference for you. And thank you for the chocolates; they were very much appreciated! Wishing you all the best, and please know we’re here if you ever need us again in the future.

5/5

Google

We had confidence in the friendly staff at Grisdales. Importantly they did what they said they were going to do. They kept us informed at each stage of the sale and acted swiftly and efficiently for us. Debra and Daria who handled our sale and rental properties were very professional which led successful outcomes on both counts. We would not hesitate to use Grisdales again and would recommend them to others.

Andrew · 20 March 2025 · Grisdales Cockermouth

Agent replied · 10 November 2024

Thank you so much for your lovely review, Andrew! We’re really glad to hear that Debra and Daria provided the support you needed throughout the sale and rental process. Keeping you informed is important to us, and it's great to know you felt confident in our team. We truly appreciate your recommendation and would love to work with you again in the future! Thanks again, Grisdales

5/5

Google

Helpful, prompt to reply to queries

Ian · 20 March 2025 · Grisdales Cockermouth

5/5

Google

Friendly and professional sales team. Our property sold in less than a week.

Clare · 20 March 2025 · Grisdales Cockermouth

Agent replied · 22 October 2024

Thank you for your review, Clare! Carolann and the rest of the team are delighted to have been able to assist you, and we’re always here to help should you need anything in the future. Thanks again, Grisdales

5/5

Google

As a new landlord, renting your property is an uncertain and confusing time. Judith Cameron and Alison Scurr at Grisdales supported me throughout, making it a smooth easy process. They’ve been very professional and are always available to contact. I recommend Grisdales.

Nico · 20 March 2025 · Grisdales Cockermouth

Agent replied · 22 October 2024

Thank you for sharing your experience, Nick. We're delighted that Judith and Alison were able to support you and make the process smooth and easy. If you have any further questions or need assistance, please feel free to get in touch. We appreciate your recommendation and look forward to continuing to assist you. Thanks again, Grisdales

5/5

Google

Thank you so much to Helen and Carolann for all their help selling our home! A seemless process from start to finish from booking viewings to negotiating offers. We couldn't have done it without them, amazing service!

Nicola · 20 March 2025 · Grisdales Cockermouth

Agent replied · 26 August 2024

Hi Nicola, Thanks for taking the time to leave us a review. Helen and Carolann are over the moon to know they helped make the sale of your property easier for you. Best of luck with your onward move!

5/5

Google

Destiny managed the sale of a building plot for us and was a delight to deal with. Not only very professional but genuinely interested in our land and in securing the best price from a verified buyer. No issue was too much trouble, from providing extra drone footage to renewing padlocks on the gate, everything was handled swiftly and efficiently. I could not recommend her more highly.

Robert · 20 March 2025 · Grisdales Cockermouth

Agent replied · 26 August 2024

Good morning Robert, Thank you for taking the time to leave us a review. We are thrilled to hear about your positive experience selling your building plot with Grisdales. We appreciate your kind words highlighting Destiny's professionalism, expertise, proactive efforts, and genuine interest in securing the best outcome for you. We'll be sure to share your feedback with Destiny and the rest of the team, who we're sure will be delighted. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. Thanks again, Grisdales

5/5

Google

Great service from Judith and Carolann at Grisdales in Cockermouth. Very attentive service when it came to the decision to the sell, and the valuation. Judith visited us several times to offer guidance and advice. Carolann worked really hard to make the sale, and kept us informed of events. We'd definitely recommend Grisedales in Cockermouth and wouldn't hesitate to work with them again in the future.

Fiona · 20 March 2025 · Grisdales Cockermouth

Agent replied · 26 August 2024

Thank you, Fiona, for your kind words and for taking the time to share your experience. We're delighted to hear that Judith and Carolann were able to provide attentive and supportive service throughout the selling process. Your recommendation means a great deal to us, and we're thrilled to know that you would consider working with us again. Should you need any further assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Grisdales.

5/5

Google

Very friendly and helpful, thank you Carolann for all your help and thank you for the moving in gift.

Carole · 20 March 2025 · Grisdales Cockermouth

Agent replied · 21 June 2024

Thank you so much for your kind words Carole. It was truly a pleasure assisting you throughout the process, and we're delighted to hear that you found our service friendly and helpful. Wishing you all the best in your new property! If you ever need anything in the future, please don't hesitate to reach out. Thanks again, Team Grisdales

5/5

Google

Lovely staff Alison and carol Ann brilliant with us and very professional and efficient no complaints at all

DAVID · 20 March 2025 · Grisdales Cockermouth

Agent replied · 21 June 2024

Hi David, Thank you for your kind words. We’re glad Alison and Carolann provided you with professional and efficient service. If you need anything else, please let us know. Thanks again, Grisdales

5/5

Google

The vendor was very polite and informative of area and history of the house. We thought the house was lovely. We do need to think a bit more, we will make a decision over the holidays. Thank you

Julie · 20 March 2025 · Grisdales Cockermouth

Agent replied · 21 June 2024

Thank you for taking the time to share your feedback Julie. We completely understand the need for careful consideration. Should you have any further questions or require additional information, please don't hesitate to reach out. We're here to assist you in any way we can. Kind regards, Grisdales

5/5

Google

Alison at Grisdales in Cockermouth is exceptional at what she does. Have Never had a more pleasant, straight forward and timely experience when letting a house. Thank you! 5 stars

Denholm · 20 March 2025 · Grisdales Cockermouth

Agent replied · 21 June 2024

Thank you for your kind words Denholm. We're delighted to hear that Alison provided you with such a positive experience. We appreciate your feedback and the 5-star rating. Best wishes in your new home, Grisdales

5/5

Google

We had an excellent experience with Grisdales in Cockermouth buying our first home. Our agent was Carolann and she was so supportive, organised and friendly. Buying our first home has been nerve wracking and we faced a few bumps in the road but Carolann was so encouraging and never made us feel anxious. Thank you to the team at Grisdales Cockermouth!

Emily · 20 March 2025 · Grisdales Cockermouth

Agent replied · 21 June 2024

Thank you for sharing your feedback, Emily. We're thrilled to hear about your positive experience with our Cockermouth office. Buying a home can be a nerve-wracking experience, and we're pleased that Carolann's support helped ease your journey as you purchased your first home. Your kind words mean a lot to us, and we'll be sure to pass them along to Carolann and the rest of the team. Congratulations again on your first home! We're always here for you whenever you need assistance in the future. Thanks again, Grisdales

5/5

Google

Carolann was lovely and helpful

Jasmine · 20 March 2025 · Grisdales Cockermouth

Agent replied · 20 March 2026

Good morning Jasmine, Thanks for taking a moment to leave us a review. We're delighted to hear your feedback about Carolann and we'll be sure to pass this on to her. Please don't hesitate to reach out if you need anything further. Thanks again, Grisdales

5/5

Google

Carolann at grisdales is not only friendly, approachable and down to earth she has gone that extra mile, within her role that nobody has asked her or expected her to do. This inturn has helped the succession of our deal to cross the line. Thank you so much.

Carl · 20 March 2025 · Grisdales Cockermouth

Agent replied · 20 March 2026

Good morning, Carl. Thanks a lot for your fantastic feedback. We're so pleased to hear that Carolann's dedication made a difference, and we’ll be sure to pass on your kind words. If there's anything else we can assist with, don't hesitate to reach out! Thanks again, Grisdales

5/5

Google

Rating only, no written review.

Sarah · 20 March 2025 · Grisdales Cockermouth

Agent replied · 20 March 2026

Thanks for your 5* recommendation, Sarah! We're thrilled to have been able to help you and truly appreciate you choosing us. Please don't hesitate to contact us if you ever need anything in the future.

5/5

Google

Grisedales made the process of marketing the property very easy. They were always friendly and helpful. Communication was excellent, they were very clear in explaining the details of the sale and very understanding of my requirements.

Helen · 20 March 2025 · Grisdales Cockermouth

Agent replied · 20 March 2026

Thank you for your lovely review, Helen! We’re so pleased to hear that the process has been smooth so far and that you’ve found our team friendly and helpful. It’s a pleasure working with you, and we’re here to support you every step of the way until completion. Thanks again for choosing Grisdales!

5/5

Google

What can I say! Cockermouth girls you are amazing, at what was a very sad time for myself and my sister putting our late mothers home up for sale you all made us at ease and valued. The sale wasn’t quite straightforward, despite this Carolann and Laura went over and above what they should of to ensure we were fully updated and to get the sale moving along, literally right up to the minute we exchanged and completed. I would highly recommend Grisdales. Thank you all.

Emma · 20 March 2025 · Grisdales Cockermouth

Agent replied · 20 March 2026

Hey Emma, Thank you so much for your heartfelt review. We're so glad Carolann and Laura could support you through such a challenging time and help make the process as smooth as possible. It was a pleasure working with you, and we appreciate your recommendation. If you need anything else, don’t hesitate to get in touch. Thanks again, Grisdales

5/5

Google

Rating only, no written review.

Harriet · 20 March 2025 · Grisdales Whitehaven

Agent replied · 20 March 2026

Hi Harry, Thanks for leaving us a 5* recommendation, we really appreciate it. Best of luck in your new home and please don't hesitate to reach out if you require any further help. Grisdales

5/5

Google

Lyn is totally dedicated to finding the right house for you. She listens and is forward thinking.

Claire · 20 March 2025 · Grisdales Whitehaven

Agent replied · 24 October 2024

Thank you for your review, Claire. We're glad to hear that Lyn was dedicated to helping you find the right house and that her attentive approach made a difference. If you need any further assistance in the future, please don't hesitate to reach out.

5/5

Google

Dealing with Grisdales and especially Debra Philpott has made the entire journey as easy as it could be, they have been there to help at every step of the journey. Thanks

Paul · 20 March 2025 · Grisdales Whitehaven

Agent replied · 24 October 2024

Thanks for your feedback, Paul. We're ecstatic to hear that Debra's efforts made a difference and that she was able to support you everystep of the way . We'll be sure to let her know about your comments. If you require any further assistance, please don't hesitate to reach out. Thanks again, Grisdales

5/5

Google

Everyone at Whitehaven was very helpful and accommodating, even when I had to cancel a viewing and re-apppoint I was made to feel as if it were no trouble. Lyn was ready and waiting at the property when I arrived, she was very approachable and professional and knew everything about the property, give that woman a raise! I would definitely recommend Grisedales to anyone looking to buy property.

Meg · 20 March 2025 · Grisdales Whitehaven

Agent replied · 24 October 2024

Thank you so much for your kind words, Meg! We're delighted to hear that you had such a positive experience with our Whitehaven team. Lyn will be thrilled to know that her professionalism and knowledge made such a great impression. We always strive to make the process as smooth as possible, and we're glad to have been able to accommodate your needs. We appreciate your recommendation and look forward to helping you again in the future!

5/5

Google

Extremely good service provided throughout the application process. I would recommend Grisdales to anybody looking to rent in the future. Daria in particular was on hand throughout and answered any questions and solved any issues we had in a timely manner.

Anthony · 20 March 2025 · Grisdales Whitehaven

Agent replied · 24 October 2024

Thank you for your kind review, Anthony. We're thrilled to hear you had a great experience with us during the application process. It's wonderful to know Daria was able to assist you promptly and answer any questions along the way. We truly appreciate your recommendation and are always here to help in the future. Best of luck in your new home!

5/5

Google

Nicola Jones valued my house and I was very impressed with her professionalism, knowledge and the warmth she portrayed. It was a pleasure to ask her to represent my house on the market. The whole experience so far with the team is one of outstanding .

Dawne · 20 March 2025 · Grisdales Whitehaven

Agent replied · 24 October 2024

Thank you for your kind words, Dawne! We're thrilled to hear that Nicola made such a positive impression. It’s great to know you’re having an outstanding experience with our team. If you need anything at all, please don’t hesitate to get in touch! Thanks again, Grisdales

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Grisdales

How many reviews does Grisdales have?

Grisdales has 501 reviews across its three offices, rated 4.5 out of 5 overall: 409 on Google, 46 on Facebook, 5 on View Agents, 41 on Trustpilot. Company-wide Facebook reviews for Grisdales are counted once, not once per office.

Which Grisdales office has the most reviews?

Whitehaven has the most, with 291 reviews rated 4.5 out of 5, followed by Cockermouth with 230.

Where are the Grisdales offices?

The three Grisdales offices, by town:

  • Cockermouth: 40 Main Street, Cockermouth, Cumbria, CA13 9LQ
  • Whitehaven: 20 Lowther Street, Whitehaven, Cumbria, CA28 7AL
  • Workington: 23 Finkle Street, Workington, Cumbria, CA14 2BE
What do buyers say about Grisdales?

3 reviews from buyers, rated 5.0 out of 5 on average. For example, Caroline wrote: "Recently I have dealt with grisedales as I am trying to purchase a new home for my family. The service provided was fantastic. The agent I dealt with (Helen) ..."

Has Grisdales won any awards?

Yes. In The Trusted Agent 2026 awards: Grisdales, Cockermouth won Trusted Agent.

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