Trusted Agent profile · County Durham
★★★★★
832 reviews across 3 offices and 2 platforms
Gowland White has three offices, in Stockton on Tees (two offices) and Yarm (County Durham). Together they have 832 reviews on two platforms, rated 4.8 out of 5 overall.
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Gowland White's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gowland White, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotFirst class experience with Gowland White
First class experience from Clare and all the staff at Gowland White. Efficient, friendly and always kept up to date with timely correspondence. Would highly recommend Gowland and White for anyone selling in the future.
Thank you for taking the time to leave a review Fiona.
5/5
TrustpilotYvonne York
Yvonne York I was very happy with the services of Gowland and White. the girls in the office were very professional, helpful and always available to speak to you on the phone. I have found the process of moving very stressful, complicated and long and Demi did make it a bit easier for me. Also from the photographer to sales progression girls you were very pleasant and helpful Thank you all
Thank you for your 5 star review Yvonne and for acknowledging the support and help you received throughout the process.
5/5
GoogleFirst class service, very helpful throughout the selling process
Thank you :)
5/5
GoogleClaire was fantastic from start to finish, would recommend G&W to anyone.
Thank you for the review!
5/5
GoogleIt has been a privilege to deal with an organisation that makes customer satisfaction its top priority. All members of staff in the Yarm branch have given us a very professional and personal service and with particular thanks to Clare T. Jean& Tom
Thank you for your kind words Tom
5/5
TrustpilotGowland White - YARM
Many thanks to Claire Towey and all the staff at Yarm branch. Very professional, always helpful and in contact throughout the process to keep us up to date.
Thank you for your 5 star review Robert. This is very much appreciated.
5/5
GoogleRecently purchased a property through Gowland White and I would definitely recommend them. Their staff were professional, polite and very efficient. They replied to all questions promptly, making the purchase smooth and worry free. Thankyou.
Thank you for the review. Hopefully your purchase went smoothly!
5/5
TrustpilotWhy wouldn’t it be 5 STAR
Why wouldn’t it be 5 STAR From start to finish and everything in between, the whole team made a difficult sale seamless. Don’t even consider the competition go straight to Gowland White.
Thank you Stephen for your review.
5/5
GoogleRecently purchased a property through Gowland White and I would definitely recommend them. Their staff were professional, polite and very efficient. They replied to all questions promptly, making the purchase smooth and worry free. Thankyou.
Thank you for the review. Hopefully your purchase went smoothly!
5/5
TrustpilotThank you Clare Smith at Gowland White Yarm.
We've finally sold our house!! Despite many curveballs, a long chain, difficult circumstances and the law in England offering no certainty for sellers, Clare Smith at Yarm branch made it happen!! We would highly recommend Clare to everyone. Her communication skills, professionalism and sensitive handling of tricky situations are second to none! We couldn't have done it without you Clare and the wonderful team at Gowland White Yarm. Forever grateful ❤️
Thank you for taking the time to leave a 5 star review and for acknowledging the excellent service you received from Clare. Your feedback is appreciated.
5/5
TrustpilotGowland white successfully sold and purchased recent properties
Gowland white have recently sold two of our properties, whilst purchasing another. The whole team at the Stockton branch were fantastic to deal with, Demi was our day to day contact, Demi linked in all the other staff throughout the process really well. The communication and updates throughout were first class. We will use your team again.
Thank you for your 5 star review Lee and acknowledging the service you received from Demi and the wider team.
5/5
TrustpilotThe staff were very help full
Thank you for taking the time to leave a review Dave. Much appreciated by all our team.
5/5
TrustpilotThis is the first time we used Gowland…
This is the first time we used Gowland White, Demi and the Sales team were brilliant, they always gave us answers or sorted our requests within a few hours, brilliant service, would definitely recommend them
Thank you for your 5 star review Caroline.
5/5
TrustpilotHouse Sale
We recently sold our house via the Yarm branch of Gowland White.
Thank you for taking the time to leave a review Sandy. This is appreciated very much so.
5/5
TrustpilotHouse sale completed with Esther
We’ve just completed the sale of our house with Esther and couldn’t be happier with the service we received from her and the team! We found our dream house and knew time would be limited so we didn’t lose the property, from the moment we submitted an enquiry form online, Esther acted quickly and we had our house on the market in a matter of days! Esther was extremely professional and great at communicating throughout the process, she was pivotal in helping us secure our dream home in time for Christmas! Thank you so much.
Thank you so much for your review and acknowledging Esther's porfessional service & communication. Appreciated.
5/5
TrustpilotThanks to the Gowland White team
Thanks to the Gowland White team. A long chain with difficult periods was successfully and professionally overcome employing good communication to reach completion
Thank you for your lovely 5 star review Chris - all the best in your new home :)
5/5
GoogleGowland White were supportive, informative and proactive throughout our house sale and purchase. It took a while for us to find the right home but they were patient with us throughout various unavoidable set backs. We’d especially like to thanks Claire Towey from the Yarm branch who was brilliant. Would highly recommend!
Hi Samantha, thanks for the nice review :)
1/5
GoogleShowing up at someone else's home unanunced is a bit disrespectful in my book, no matter how small the chore is. Not everyone has a 9 till 5 job and the bit of rest in between the night shifts is priceless. Really disappointed with the customer service, and honestly an apology would be in order.
We are sorry you have felt the need to leave a negative review and as explained when we reached out to you directly, the To Let board was installed by our external board contractor following authorisation from your landlord, and we apologised for the disturbance this caused when it was brought to our attention. Our review platform is intended to reflect the service provided by our staff and our agency and am disappointed to see you have opted to not remove your review despite our requesting you give this consideration.
5/5
GoogleWe had already sold our house and bought our new home from Gowland and White Stockton. We found all the staff to be very friendly and helpful. Demi helped us along the way and the sales staff. They made the whole process very easy for us. We wouldn't hesitate to recommend Gowland and White Stockton to anyone thinking of buying a house through them.
Thank you for your kind review Heather
5/5
GoogleWe had already sold our house and bought our new home from Gowland and White Stockton. We found all the staff to be very friendly and helpful. Demi helped us along the way and the sales staff. They made the whole process very easy for us. We wouldn't hesitate to recommend Gowland and White Stockton to anyone thinking of buying a house through them.
Thank you for your kind review Heather
5/5
TrustpilotA big thanks to the Rob and the whole…
A big thanks to the Rob and the whole Gowland White team in managing to successfully complete our sale in a timely manner.
Thank you for your review Alan - your positive feedback and comments have been passed over to our team.
5/5
TrustpilotI would highly recommend !!
This was the 2nd time I’ve sold through Gowland White and I can’t fault them.
Thank you for your 5 star review Gemma. It has been a pleasure helping you once again with your house sale.
5/5
GoogleExcellent staff, professional, very helpful with guidance throughout our selling and purchase. Communication always up to date with every detail. A pleasure to deal with.
Thank you for your kind review Keith
5/5
GoogleHandled the sale extremely well and all staff were easy to get in touch with, pleasant and responsive.Highly recommend.
Thank you for your kind words Andrew :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stockton on Tees (17 Bishop Street) has the most, with 418 reviews rated 4.8 out of 5, followed by Stockton-On-Tees (17 Bishop Street) with 380.
The three Gowland White offices, by town:
Yes. In The Trusted Agent 2026 awards: Gowland White, Stockton-On-Tees won Trusted Agent.
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