Trusted Agent profile · Stockton on Tees, County Durham

Gowland White Stockton on Tees reviews

★★★★★ Excellent

411 reviews across 2 platforms

17 Bishop Street, Stockton on Tees, County Durham, TS18 1SY

Gowland White's office in Stockton on Tees, County Durham, at 17 Bishop Street, is rated 4.8 out of 5 across 411 reviews on two platforms, including 246 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

246

Reviews on Google

This office

Trustpilot logo

165

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Gowland White Stockton on Tees

Gowland White are Award Winning Estate Agents, twice voted 'Best North East Estate Agent' at the most prestigious awards for estate agents, highlighting the outstanding customer service we offer - just one of the reasons why instructing Gowland White is a great move

Awards

The Trusted Agent 2026 results for Gowland White, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stockton on Tees office, from every platform, shown as written. First names only.

5/5

Google

We were very happy with the service we received from Gowland and White. We live in Australia so harder selling a house in the UK from the other side of the world but Demi and the team worked hard to find us a buyer in a difficult market and made the whole experience stress free. They also helped move the sale along and dealt with many of the queries in our absence. Couldn’t be happier with their efforts and will definitely use them again should the need arise.

Catherine · 22 July 2026

Agent replied · 22 August 2026

Hi Catherine, thanks a lot for your kind words!

5/5

Google

I would like to say a huge thank you to Demi at Gowland and White for all her help with the recent sale of my property. The level of customer service, communication, and attentiveness throughout the whole process was excellent. From start to finish, everything was handled smoothly and efficiently, making what can often be a stressful experience feel straightforward and hassle-free. I couldn’t recommend Demi and the team at Gowland and White highly enough to anyone looking to sell their home. Thank you again for all your hard work!

Olivia · 22 June 2026

Agent replied · 22 August 2026

Thank you so much Olivia

5/5

Google

We want to say a big thank you to Gowland White for the quick sale of our house. From the very beginning, Clare was so professional and knowledgeable throughout the entire process. Communication was excellent, we were kept updated by Nicola and Leisa at every stage, and any questions we had were answered quickly. Selling a house can be stressful, but they made the process feel smooth and well-managed from start to finish. We really appreciated their efficiency, and dedication. We would highly recommend them to anyone looking to sell their home. Thank you again for all your hard work!

Will · 13 March 2026

Agent replied · 13 April 2026

Thanks Will for your kind words!

5/5

Trustpilot

House sale completed with Esther

We’ve just completed the sale of our house with Esther and couldn’t be happier with the service we received from her and the team! We found our dream house and knew time would be limited so we didn’t lose the property, from the moment we submitted an enquiry form online, Esther acted quickly and we had our house on the market in a matter of days! Esther was extremely professional and great at communicating throughout the process, she was pivotal in helping us secure our dream home in time for Christmas! Thank you so much.

RH · 29 November 2025

Agent replied · 11 June 2026

Thank you so much for your review and acknowledging Esther's porfessional service & communication. Appreciated.

5/5

Trustpilot

Great service from Gowland White …

Very pleased with the service provided by the team at Gowland White. Communication was excellent and the staff are friendly and polite. They kept me informed about my move and have been very helpful. I would definitely recommend Gowland White if you're thinking of selling or buying. A special mention to Claire Towey who has been so friendly and patient with me and my questions! Thanks to you all.

Andrea · 8 January 2026

Agent replied · 26 February 2026

Thank you Andrea for taking the time to review services received and particularly for acknowledging Claire. Very much appreciated.

5/5

Trustpilot

Thank you Clare Smith at Gowland White Yarm.

We've finally sold our house!! Despite many curveballs, a long chain, difficult circumstances and the law in England offering no certainty for sellers, Clare Smith at Yarm branch made it happen!! We would highly recommend Clare to everyone. Her communication skills, professionalism and sensitive handling of tricky situations are second to none! We couldn't have done it without you Clare and the wonderful team at Gowland White Yarm. Forever grateful ❤️

Mrs · 9 December 2025

Agent replied · 26 December 2025

Thank you for taking the time to leave a 5 star review and for acknowledging the excellent service you received from Clare. Your feedback is appreciated.

5/5

Trustpilot

Great communications from the whole team

We recently sold through Gowland White. It was a close call as to who to go with, as we called in several different agents to provide a quote. Pleased with our choice, great photos and videos and excellent marketing. Claire was our main contact, but excellent communications from the whole team. Appreciate the sales progression team following up every week or two to ensure that the sale didn't stagnate as they often can.

Lisa · 7 July 2026

5/5

Google

Bought a house through gowland white and found them to be very professional and helpful at all times...Claire was the main person we dealt with and she always listened and gave good advice and helped in any way she could .received a welcome to your new house pack when we collected our keys which was very welcome and a very thoughtful touch.Thanks to the whole gowland white team.

Sean · 8 August 2026

5/5

Trustpilot

Amazing service

Amazing service. Would highly recommend using Gowland White to sell your home. It has been many years since we last sold a house and were really unsure of the process and what we had to do. The friendly helpful staff talked everything through with us and kept us updated at every stage, Demi was our main contact and was excellent. Perfect, thank you.

Jacs · 17 December 2025

Agent replied · 26 December 2025

Thank you for rating our service as 5 star and 'amazing'- so very much appreciated.

5/5

Trustpilot

Clare was wonderful

Clare was wonderful. She provided clear information and was a great point of contact, especially when selling a property from abroad. She was knowledgeable and organised. The solicitors attached to Gowland White did require a lot of prompting when things stalled, and when asked reassured me that things were progressing when in fact key information had not been sent. I would happily use Gowland White again, but would use a different solicitor firm.

Ellie · 9 July 2025

Agent replied · 27 August 2025

Thank you for your 5 star review Ellie and for acknowledging the service you personally received from Clare. She certainly is one of the best. :)

5/5

Trustpilot

Gowland white successfully sold and purchased recent properties

Gowland white have recently sold two of our properties, whilst purchasing another. The whole team at the Stockton branch were fantastic to deal with, Demi was our day to day contact, Demi linked in all the other staff throughout the process really well. The communication and updates throughout were first class. We will use your team again.

LEE · 9 December 2025

Agent replied · 26 December 2025

Thank you for your 5 star review Lee and acknowledging the service you received from Demi and the wider team.

5/5

Google

Recently sold a property through Gowland White, Stockton. All the staff were very friendly and kept in regular contact. Staff were knowledgeable and gave sound advice throughout. Valuation of the property was realistic and based on sound research (unlike other agents). Selling fees were very competitive. Particular thanks to Demi.

Ian · 13 January 2026

Agent replied · 13 April 2026

Thank you Ian. Your 5* review is greatly appreciated

5/5

Trustpilot

Thank you so much to the whole team who…

Thank you so much to the whole team who looked after us brilliantly during our house sale. Esther was brilliant from start to finish and we were constantly kept in the loop and updated with any information necessary.

Amy · 29 March 2026

Agent replied · 11 June 2026

Thank you for your 5 star review Amy - Esther and the rest of the team appreciate your feedback very much.

5/5

Google

Highly recommended. We invited a number of estate agents over to value our property and Gowland White were by far the friendliest and most prepared. Magda came over and talked us through the whole process which is why we chose to sell with Gowland White. We also dealt with Demi who provided plenty of communication throughout. We would definitely use GW again.

Ben · 22 August 2025

Agent replied · 2 September 2025

Thanks Ben!

5/5

Trustpilot

The sales team were fantastic

The sales team were fantastic, especially Demi Wanless. So helpful, guiding us through the purchase of a property and happy to assist with queries at any time. We were kept updated at every stage of the purchase, from the very start to completion. Friendly, warm and professional at all times. I would highly recommend Gowland White to sellers or buyers.

Mrs · 4 September 2025

Agent replied · 27 September 2025

Thank you for rating the services received from our team as 5 star and acknowledging that Demi in particular provided a fantastic service. We appreciate you taking the time to leave a review.

5/5

Google

I just wanted to say a huge thank you to the team at Gowland White Yarm. My dad sadly passed away late last year and I was fortunate enough to be left with his house. I contacted a few agents at the time to investigate the possibility of renting the property and as soon as I met Rob I knew I wanted to go ahead with Gowland White. We were on the same page when it came to what was required to make the house ready for letting and he was extremely patient and considerate when dealing with me. It took me just over a year to get it to where I felt it needed to be but I never felt hassled or pressured into anything. I’m sure most people would be able to understand that clearing a loved one’s house is emotionally tiring and can take some time especially as the property was not local to my own home. Rob provided support where needed and I felt comfortable every step of the way. I’m over the moon to have now completed the minor upgrades to the property and have it successfully let. The process was seamless and I look forward to working with them throughout this next stage. Fingers crossed for happy tenants but I feel safe knowing that Gowland White are looking after the property and that hopefully any issues that arise can be dealt with swiftly and appropriately. Again, huge thank you to Rob and the team. Couldn’t have done it without you!

Andrea · 14 December 2024

Agent replied · 28 December 2024

Hi Andrea, thank you so much for your kind review and we are glad we were able to help you with your Dads house.

5/5

Google

We recently purchased a house and Gowland White were the seller's agents. Claire was the Property Consultant we dealt with throughout the process and communication was great - we never had to chase her for anything. She was quick to respond to questions and requests and always kept us updated with progress along the way. Upon completion when we went to pick up the keys, we received a ‘new home’ gift which was totally unexpected and such a lovely gesture. We would definitely recommend to others and would consider using if we were to sell in the future. Thank you!

Lauren · 2 November 2024

Agent replied · 9 November 2024

Thank you so much for your review Lauren. Good luck in your new house!

5/5

Google

We just completed our sale with Gowland and White. Absolute consummate professionals delivered a fantastic service to support our purchase of a home in Yorkshire, I would not and have not used any other local agent as time and time again they have excelled in all areas. From initial contact to sales progression to completion, we were kept up to date. This company really cares about their customers. So supportive, thank you Demi and the team at Stockton.

Tracy · 22 October 2024

Agent replied · 25 October 2024

Thank you so much for your kind words and good luck in your new home

5/5

Google

Thank you to all of the Gowland White team, you’ve been fantastic throughout this moving process. Despite all the challenges you were always so supportive. Big thank you to Claire T for all your help during the sale. Would highly recommend for selling your property.

Stephanie · 13 October 2025

Agent replied · 13 April 2026

Thank you Steph, I hope you're happy in your new home :)

5/5

Google

Highly recommend Gowland White Estate Agents in Stockton! Magda, Claire, and Nicola were exceptional throughout the entire process. They expertly managed our pushy buyers with professionalism and kept us well-informed every step of the way. Their knowledge and customer service are top-notch. A fantastic team all around!

Mike · 13 September 2025

Agent replied · 13 April 2026

Thank you for your kind review :)

5/5

Google

I had Very good service whilst selling an Investment house. The Agent kept me well informed of all viewings and once I agreed on an offer the sales progression team took over. This went well also and again I was updated regularly during the …

Colin · 22 August 2025

Agent replied · 22 August 2026

Thanks for taking time to post your 5* review. Really appreciated Colin.

5/5

Google

Magda, Demi and the Team at the Stockton Branch were always on hand to assist where needed. They provided a realistic valuation for our sale. They were never pushy and were very friendly and helpful in getting our sale through. Highly recommend should you wish to buy or sell in future.

Karen · 3 June 2025

Agent replied · 13 April 2026

Thanks so much Karen. It was great to help you with the sale.

5/5

Google

We purchased a property advertised by Gowland White and I found them to be extremely professional throughout. Unlike the solicitor, the aftersales team were very proactive in chasing things up and keeping me informed at every stage of the process. When I finally picked up the keys on completion day I was very surprised but delighted to be given a 'welcome to your new home' gift, which I thought was a generous and thoughtful touch.

Krysia · 13 January 2026

Agent replied · 13 April 2026

Thanks for taking the time to add this great review. It is really appreciated by the team.

5/5

Trustpilot

Clare was communicative & prompt…

Clare was communicative & prompt throughout. The sales team throughout the process were also really good at keeping in contact& keeping us informed.

Mrs · 10 February 2026

Agent replied · 11 June 2026

Thank you for taking the time to leave a review and particularly a 5 star review. Clare appreciates your feedback as do the Sales Progression Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Gowland White Stockton on Tees

How many reviews does Gowland White Stockton on Tees have?

Gowland White's Stockton on Tees office has 411 reviews across two platforms: 246 on Google, 165 on Trustpilot (across the whole business).

What is Gowland White Stockton on Tees's rating?

Gowland White Stockton on Tees is rated 4.8 out of 5 across all 411 reviews, and 4.8 out of 5 on Google from 246 reviews.

Has Gowland White won any awards?

Yes. In The Trusted Agent 2026 awards: Gowland White, Stockton-On-Tees won Trusted Agent.

Where is Gowland White's Stockton on Tees office?

Gowland White Stockton on Tees, 17 Bishop Street, Stockton on Tees, County Durham, TS18 1SY.

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