Gowland White reviews

★★★★★ 5/5

Trustpilot

House sale completed with Esther

We’ve just completed the sale of our house with Esther and couldn’t be happier with the service we received from her and the team! We found our dream house and knew time would be limited so we didn’t lose the property, from the moment we submitted an enquiry form online, Esther acted quickly and we had our house on the market in a matter of days! Esther was extremely professional and great at communicating throughout the process, she was pivotal in helping us secure our dream home in time for Christmas! Thank you so much.

RH · 29 November 2025

★★★★★ 5/5

Trustpilot

Great service from Gowland White …

Very pleased with the service provided by the team at Gowland White. Communication was excellent and the staff are friendly and polite. They kept me informed about my move and have been very helpful. I would definitely recommend Gowland White if you're thinking of selling or buying. A special mention to Claire Towey who has been so friendly and patient with me and my questions! Thanks to you all.

Andrea · 8 January 2026

★★★★★ 5/5

Trustpilot

Thank you Clare Smith at Gowland White Yarm.

We've finally sold our house!! Despite many curveballs, a long chain, difficult circumstances and the law in England offering no certainty for sellers, Clare Smith at Yarm branch made it happen!! We would highly recommend Clare to everyone. Her communication skills, professionalism and sensitive handling of tricky situations are second to none! We couldn't have done it without you Clare and the wonderful team at Gowland White Yarm. Forever grateful ❤️

Mrs · 9 December 2025

★★★★★ 5/5

Trustpilot

Amazing service

Amazing service. Would highly recommend using Gowland White to sell your home. It has been many years since we last sold a house and were really unsure of the process and what we had to do. The friendly helpful staff talked everything through with us and kept us updated at every stage, Demi was our main contact and was excellent. Perfect, thank you.

Jacs · 17 December 2025

★★★★★ 5/5

Trustpilot

Clare was wonderful

Clare was wonderful. She provided clear information and was a great point of contact, especially when selling a property from abroad. She was knowledgeable and organised. The solicitors attached to Gowland White did require a lot of prompting when things stalled, and when asked reassured me that things were progressing when in fact key information had not been sent. I would happily use Gowland White again, but would use a different solicitor firm.

Ellie · 9 July 2025

★★★★★ 5/5

Trustpilot

Gowland white successfully sold and purchased recent properties

Gowland white have recently sold two of our properties, whilst purchasing another. The whole team at the Stockton branch were fantastic to deal with, Demi was our day to day contact, Demi linked in all the other staff throughout the process really well. The communication and updates throughout were first class. We will use your team again.

LEE · 9 December 2025

★★★★★ 5/5

Trustpilot

Thank you so much to the whole team who…

Thank you so much to the whole team who looked after us brilliantly during our house sale. Esther was brilliant from start to finish and we were constantly kept in the loop and updated with any information necessary.

Amy · 29 March 2026

★★★★★ 5/5

Trustpilot

The sales team were fantastic

The sales team were fantastic, especially Demi Wanless. So helpful, guiding us through the purchase of a property and happy to assist with queries at any time. We were kept updated at every stage of the purchase, from the very start to completion. Friendly, warm and professional at all times. I would highly recommend Gowland White to sellers or buyers.

Mrs · 4 September 2025

★★★★★ 5/5

Google

Gowland White were supportive, informative and proactive throughout our house sale and purchase. It took a while for us to find the right home but they were patient with us throughout various unavoidable set backs. We’d especially like to thanks Claire Towey from the Yarm branch who was brilliant. Would highly recommend!

Samantha · 16 November 2025

★★★★★ 5/5

Trustpilot

Excellent service from Demi and the…

Excellent service from Demi and the team from the moment that we made our initial enquiry. The commitment to a named member of the team (Demi) was a key factor in our decision to use Gowland and White and they certainly lived up to that commitment from day one! I hope that's it's a long time before we move house again but we would definitely use Gowland and White again and would (and have since) recommend Demi and the team.

Rita · 17 December 2024

★★★★★ 5/5

Google

It has been a privilege to deal with an organisation that makes customer satisfaction its top priority. All members of staff in the Yarm branch have given us a very professional and personal service and with particular thanks to Clare T. Jean& Tom

Tom · 16 December 2025

★★★★★ 5/5

Trustpilot

Thank you to the team and in particular…

Thank you to the team and in particular Claire at Yarm Gowland White for making the sale of my house a seamless process. From the off the line of communication was first class and nothing was too much trouble. Given that buying and selling is so stressful it makes the whole process easier when you are met with a genuinely caring team to navigate the process showing diplomacy to both seller and purchaser throughout.

Joanne · 19 November 2024

★★★★★ 5/5

Trustpilot

We had the absolute pleasure of working…

We had the absolute pleasure of working with Claire Towey, and we truly cannot recommend her highly enough. From start to finish, Claire was professional, dedicated, and incredibly supportive throughout the entire process.

G · 11 February 2026

★★★★★ 5/5

Google

A Great service provided all round but we would like to say a special thanks to Clare Smith. She came out physically to view our house so she could get a feel of the place & pass it on to prospective buyers. She kept us up to date with …

Bev · 16 July 2025

★★★★★ 5/5

Trustpilot

Clare was communicative & prompt…

Clare was communicative & prompt throughout. The sales team throughout the process were also really good at keeping in contact& keeping us informed.

Mrs · 10 February 2026

★★★★★ 5/5

Trustpilot

The Scotland Saga

All the GW personnel I dealt with were very friendly, helpful and professional. Particular thanks to Clare Smith, Nicola and Esther. Their advice and assistance were invaluable in what was a very trying experience, especially for us old fogies!

Brian · 11 September 2025

★★★★★ 5/5

Trustpilot

Gowland White - YARM

Many thanks to Claire Towey and all the staff at Yarm branch. Very professional, always helpful and in contact throughout the process to keep us up to date.

Robert · 15 December 2025

★★★★★ 5/5

Trustpilot

5 Star Gowland White

This is the second time I have used Gowland White, albeit 13 years apart. The service is fabulous, the price is fair and they help put you in touch with solicitors.By fair and away the best attribute is the girls and their communication. They were fabulous with me. I didn't once have to chase anything, they send out constant updates, were available for advice and also to chat when I needed guidance. They are an incredibly slick team. If someone is off, then someone else picks up the emails and provides a response. All of the staff are incredibly friendly and walk you through the stages of the selling process to put your mind as ease. Even the initial valuation was better than a competitor we had round for a comparison quote. Gowland White came prepared, had researched the area and brought information round of other similar houses in the area and shared those selling prices so that we could make an informed decision. When we agreed on a price, Gowland White suggested we go a little higher. They were going to get the same commission either way, but it was nice to see that they wanted us to sell for higher to make more money. That certainly wasn't the experience with the other local estate agent.I would very much recommend Gowland White, and I personally would now not go anywhere else.Thank you to Demi, Abby, Jodene, Nicola Tams and Nicola Bartliff.Karl Gray

Karl · 31 October 2023

★★★★★ 5/5

Google

We cannot thank the team at Gowland White, Yarm enough for there excellent help with the sale of our property From our valuation through to completion and exchange Claire Towey was on hand every step of the way keeping us regularly updated. Everyone we dealt with at Gowland White was friendly and professional. We would never hesitate in recommending Gowland White, Yarm.

Wendy · 4 October 2024

★★★★★ 5/5

Trustpilot

We recently sold our house with Gowland…

We recently sold our house with Gowland White and I can’t sing their praises enough. They were always on hand to help with any questions and I was particularly grateful when they offered support and advice when I had some issues with the sellers & estate agents (not GW) from the house were were buying. Everyone we dealt with were professional but also really friendly. Thank you!

Kelli · 16 January 2026

★★★★★ 5/5

Trustpilot

Estate Agents who made things so easy

Gowland White were so easy to deal with from initial valuation through viewings and then sales progression it made it a pleasurable experience. They were so efficient list the property, arranging viewings and providing feedback then through negotiation and answering buyer queries. Every member of their team were profesional and friendly and I would not hesitate to use them in the future and recommend to friends and family.

Peter · 5 January 2026

★★★★★ 5/5

Google

No one could have been in a more vulnerable position than I was last year, when I became a landlord. Being inexperienced and living miles away, it was no surprise that I was very stressed and feeling bewildered. Not knowing anyone in the area, I had to rely on good reviews in choosing my letting agent. Now a year on, I am writing this review, motivated by wanting to help others who may be equally looking to hear about users' experience. I am glad that I chose Gowland White. Their lettings manager Rob and his team have been superb in providing me with an excellent service. During the early pre-rental period there were many things that had to be attended to with the property. Because of my away location I had to rely on Rob and his team to sort out the issues for me. Soon everything was sorted in an efficient manner, the most stress free start that any landlord could have wished for. Similarly, because of the distance handicap, communication can only be by telephone calls and email. Again, Rob and his team have been fabulous with this, both in providing me with timely reports and also in dealing with my queries and messages promptly. Thank you Rob and team. Five stars to Gowland White.

DP · 21 August 2023

★★★★★ 5/5

Google

Rob and his team at Gowland White were nothing short of incredible - during the transition in to our new home. Having fallen in love with the newly built property - they could not have acted more swiftly in communicating and doing the leg work to get us in. Having identified our requirements and understanding our time frame, they worked tirelessly to ensure we didn't miss the mark on anything. Nothing was too much trouble for them - and we cannot thank them enough. A special shout out to Jodene too, who was involved in the initial set up. We would highly recommend these agents and appreciate their support in the next chapter of our lives. Thanks again! Ben & Sabrina

Benjamin · 21 August 2023

★★★★★ 5/5

Trustpilot

I recently completed the sale of a…

I recently completed the sale of a property using Gowland White via their Stockton branch. They were very efficient in dealing with every aspect of the sale, keeping me up to date every step of the way. Demi and the team worked tirelessly over a long period of time, exercising patience and good judgement to keep things on track. Each time I rang the office, it didn’t matter who answered the phone they were always very friendly and helpful, always ringing me back if had left a message. I would highly recommend Gowland White and would have no hesitation in using them again in the future. Thanks again.

David · 27 July 2023