Trusted Agent profile · Stockton-On-Tees

Gowland White Stockton-On-Tees reviews

4.8

★★★★★ Excellent

346 reviews across 2 platforms

17 Bishop Street, Stockton-On-Tees, TS18 1SY

Gowland White's office in Stockton-On-Tees, at 17 Bishop Street, is rated 4.8 out of 5 across 346 reviews on two platforms, including 198 Google reviews rated 4.8.

Google logo

4.8 / 5

198

Reviews on Google

This office

Trustpilot logo

148

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stockton-On-Tees office, from every platform, shown as written. First names only.

5/5

Google

We want to say a big thank you to Gowland White for the quick sale of our house. From the very beginning, Clare was so professional and knowledgeable throughout the entire process. Communication was excellent, we were kept updated by Nicola and Leisa at every stage, and any questions we had were answered quickly. Selling a house can be stressful, but they made the process feel smooth and well-managed from start to finish. We really appreciated their efficiency, and dedication. We would highly recommend them to anyone looking to sell their home. Thank you again for all your hard work!

Will · 16 March 2026

Agent replied · 16 April 2026

Thanks Will for your kind words!

5/5

Trustpilot

House sale completed with Esther

We’ve just completed the sale of our house with Esther and couldn’t be happier with the service we received from her and the team! We found our dream house and knew time would be limited so we didn’t lose the property, from the moment we submitted an enquiry form online, Esther acted quickly and we had our house on the market in a matter of days! Esther was extremely professional and great at communicating throughout the process, she was pivotal in helping us secure our dream home in time for Christmas! Thank you so much.

RH · 29 November 2025

Agent replied · 1 June 2026

Thank you so much for your review and acknowledging Esther's porfessional service & communication. Appreciated.

5/5

Trustpilot

Great service from Gowland White …

Very pleased with the service provided by the team at Gowland White. Communication was excellent and the staff are friendly and polite. They kept me informed about my move and have been very helpful. I would definitely recommend Gowland White if you're thinking of selling or buying. A special mention to Claire Towey who has been so friendly and patient with me and my questions! Thanks to you all.

Andrea · 8 January 2026

Agent replied · 1 June 2026

Thank you Andrea for taking the time to review services received and particularly for acknowledging Claire. Very much appreciated.

5/5

Trustpilot

Thank you Clare Smith at Gowland White Yarm.

We've finally sold our house!! Despite many curveballs, a long chain, difficult circumstances and the law in England offering no certainty for sellers, Clare Smith at Yarm branch made it happen!! We would highly recommend Clare to everyone. Her communication skills, professionalism and sensitive handling of tricky situations are second to none! We couldn't have done it without you Clare and the wonderful team at Gowland White Yarm. Forever grateful ❤️

Mrs · 9 December 2025

Agent replied · 24 December 2025

Thank you for taking the time to leave a 5 star review and for acknowledging the excellent service you received from Clare. Your feedback is appreciated.

5/5

Trustpilot

Amazing service

Amazing service. Would highly recommend using Gowland White to sell your home. It has been many years since we last sold a house and were really unsure of the process and what we had to do. The friendly helpful staff talked everything through with us and kept us updated at every stage, Demi was our main contact and was excellent. Perfect, thank you.

Jacs · 17 December 2025

Agent replied · 24 December 2025

Thank you for rating our service as 5 star and 'amazing'- so very much appreciated.

5/5

Trustpilot

Gowland white successfully sold and purchased recent properties

Gowland white have recently sold two of our properties, whilst purchasing another. The whole team at the Stockton branch were fantastic to deal with, Demi was our day to day contact, Demi linked in all the other staff throughout the process really well. The communication and updates throughout were first class. We will use your team again.

LEE · 9 December 2025

Agent replied · 24 December 2025

Thank you for your 5 star review Lee and acknowledging the service you received from Demi and the wider team.

5/5

Google

Recently sold a property through Gowland White, Stockton. All the staff were very friendly and kept in regular contact. Staff were knowledgeable and gave sound advice throughout. Valuation of the property was realistic and based on sound research (unlike other agents). Selling fees were very competitive. Particular thanks to Demi.

Ian · 16 January 2026

Agent replied · 16 April 2026

Thank you Ian. Your 5* review is greatly appreciated

5/5

Trustpilot

Thank you so much to the whole team who…

Thank you so much to the whole team who looked after us brilliantly during our house sale. Esther was brilliant from start to finish and we were constantly kept in the loop and updated with any information necessary.

Amy · 29 March 2026

Agent replied · 1 June 2026

Thank you for your 5 star review Amy - Esther and the rest of the team appreciate your feedback very much.

5/5

Trustpilot

The sales team were fantastic

The sales team were fantastic, especially Demi Wanless. So helpful, guiding us through the purchase of a property and happy to assist with queries at any time. We were kept updated at every stage of the purchase, from the very start to completion. Friendly, warm and professional at all times. I would highly recommend Gowland White to sellers or buyers.

Mrs · 4 September 2025

Agent replied · 1 June 2026

Thank you for rating the services received from our team as 5 star and acknowledging that Demi in particular provided a fantastic service. We appreciate you taking the time to leave a review.

5/5

Google

I just wanted to say a huge thank you to the team at Gowland White Yarm. My dad sadly passed away late last year and I was fortunate enough to be left with his house. I contacted a few agents at the time to investigate the possibility of renting the property and as soon as I met Rob I knew I wanted to go ahead with Gowland White. We were on the same page when it came to what was required to make the house ready for letting and he was extremely patient and considerate when dealing with me. It took me just over a year to get it to where I felt it needed to be but I never felt hassled or pressured into anything. I’m sure most people would be able to understand that clearing a loved one’s house is emotionally tiring and can take some time especially as the property was not local to my own home. Rob provided support where needed and I felt comfortable every step of the way. I’m over the moon to have now completed the minor upgrades to the property and have it successfully let. The process was seamless and I look forward to working with them throughout this next stage. Fingers crossed for happy tenants but I feel safe knowing that Gowland White are looking after the property and that hopefully any issues that arise can be dealt with swiftly and appropriately. Again, huge thank you to Rob and the team. Couldn’t have done it without you!

Andrea · 17 December 2024

Agent replied · 24 December 2024

Hi Andrea, thank you so much for your kind review and we are glad we were able to help you with your Dads house.

5/5

Google

We recently purchased a house and Gowland White were the seller's agents. Claire was the Property Consultant we dealt with throughout the process and communication was great - we never had to chase her for anything. She was quick to respond to questions and requests and always kept us updated with progress along the way. Upon completion when we went to pick up the keys, we received a ‘new home’ gift which was totally unexpected and such a lovely gesture. We would definitely recommend to others and would consider using if we were to sell in the future. Thank you!

Lauren · 2 November 2024

Agent replied · 9 November 2024

Thank you so much for your review Lauren. Good luck in your new house!

5/5

Google

We just completed our sale with Gowland and White. Absolute consummate professionals delivered a fantastic service to support our purchase of a home in Yorkshire, I would not and have not used any other local agent as time and time again they have excelled in all areas. From initial contact to sales progression to completion, we were kept up to date. This company really cares about their customers. So supportive, thank you Demi and the team at Stockton.

Tracy · 26 October 2024

Agent replied · 9 November 2024

Thank you so much for your kind words and good luck in your new home

5/5

Trustpilot

We had the absolute pleasure of working…

We had the absolute pleasure of working with Claire Towey, and we truly cannot recommend her highly enough. From start to finish, Claire was professional, dedicated, and incredibly supportive throughout the entire process.

G · 11 February 2026

Agent replied · 1 June 2026

Thank you for leaving such a detailed lovely review. Claire appreciates your feedback so much. We are happy your experience was such a positive one and wish you all the best.

5/5

Google

Thank you to all of the Gowland White team, you’ve been fantastic throughout this moving process. Despite all the challenges you were always so supportive. Big thank you to Claire T for all your help during the sale. Would highly recommend for selling your property.

Stephanie · 13 October 2025

Agent replied · 12 December 2025

Thank you Steph, I hope you're happy in your new home :)

5/5

Google

Highly recommend Gowland White Estate Agents in Stockton! Magda, Claire, and Nicola were exceptional throughout the entire process. They expertly managed our pushy buyers with professionalism and kept us well-informed every step of the way. Their knowledge and customer service are top-notch. A fantastic team all around!

Mike · 16 September 2025

Agent replied · 23 September 2025

Thank you for your kind review :)

5/5

Google

Magda, Demi and the Team at the Stockton Branch were always on hand to assist where needed. They provided a realistic valuation for our sale. They were never pushy and were very friendly and helpful in getting our sale through. Highly recommend should you wish to buy or sell in future.

Karen · 25 June 2025

Agent replied · 23 September 2025

Thanks so much Karen. It was great to help you with the sale.

5/5

Google

We purchased a property advertised by Gowland White and I found them to be extremely professional throughout. Unlike the solicitor, the aftersales team were very proactive in chasing things up and keeping me informed at every stage of the process. When I finally picked up the keys on completion day I was very surprised but delighted to be given a 'welcome to your new home' gift, which I thought was a generous and thoughtful touch.

Krysia · 16 January 2026

Agent replied · 16 April 2026

Thanks for taking the time to add this great review. It is really appreciated by the team.

5/5

Trustpilot

Clare was communicative & prompt…

Clare was communicative & prompt throughout. The sales team throughout the process were also really good at keeping in contact& keeping us informed.

Mrs · 10 February 2026

Agent replied · 1 June 2026

Thank you for taking the time to leave a review and particularly a 5 star review. Clare appreciates your feedback as do the Sales Progression Team.

5/5

Trustpilot

The Scotland Saga

All the GW personnel I dealt with were very friendly, helpful and professional. Particular thanks to Clare Smith, Nicola and Esther. Their advice and assistance were invaluable in what was a very trying experience, especially for us old fogies!

Brian · 11 September 2025

Agent replied · 1 June 2026

Thank you so much for your lovely review Brian. Much appreciated.

5/5

Trustpilot

Gowland White - YARM

Many thanks to Claire Towey and all the staff at Yarm branch. Very professional, always helpful and in contact throughout the process to keep us up to date.

Robert · 15 December 2025

Agent replied · 24 December 2025

Thank you for your 5 star review Robert. This is very much appreciated.

5/5

Trustpilot

5 Star Gowland White

This is the second time I have used Gowland White, albeit 13 years apart. The service is fabulous, the price is fair and they help put you in touch with solicitors.By fair and away the best attribute is the girls and their communication. They were fabulous with me. I didn't once have to chase anything, they send out constant updates, were available for advice and also to chat when I needed guidance. They are an incredibly slick team. If someone is off, then someone else picks up the emails and provides a response. All of the staff are incredibly friendly and walk you through the stages of the selling process to put your mind as ease. Even the initial valuation was better than a competitor we had round for a comparison quote. Gowland White came prepared, had researched the area and brought information round of other similar houses in the area and shared those selling prices so that we could make an informed decision. When we agreed on a price, Gowland White suggested we go a little higher. They were going to get the same commission either way, but it was nice to see that they wanted us to sell for higher to make more money. That certainly wasn't the experience with the other local estate agent.I would very much recommend Gowland White, and I personally would now not go anywhere else.Thank you to Demi, Abby, Jodene, Nicola Tams and Nicola Bartliff.Karl Gray

Karl · 31 October 2023

Agent replied · 14 June 2024

Thank you very much for your lovely review Karl. Appreciated. Apologies for late acknowledgement.

5/5

Trustpilot

Clare was wonderful

Clare was wonderful. She provided clear information and was a great point of contact, especially when selling a property from abroad. She was knowledgeable and organised. The solicitors attached to Gowland White did require a lot of prompting when things stalled, and when asked reassured me that things were progressing when in fact key information had not been sent. I would happily use Gowland White again, but would use a different solicitor firm.

Ellie · 9 July 2025

5/5

Trustpilot

We recently sold our house with Gowland…

We recently sold our house with Gowland White and I can’t sing their praises enough. They were always on hand to help with any questions and I was particularly grateful when they offered support and advice when I had some issues with the sellers & estate agents (not GW) from the house were were buying. Everyone we dealt with were professional but also really friendly. Thank you!

Kelli · 16 January 2026

Agent replied · 1 June 2026

We are happy to have been able to support with your sale but also your onward purchase too. Your 5 star review is much appreciated by all the team.

5/5

Trustpilot

Estate Agents who made things so easy

Gowland White were so easy to deal with from initial valuation through viewings and then sales progression it made it a pleasurable experience. They were so efficient list the property, arranging viewings and providing feedback then through negotiation and answering buyer queries. Every member of their team were profesional and friendly and I would not hesitate to use them in the future and recommend to friends and family.

Peter · 5 January 2026

Agent replied · 1 June 2026

Thank you very much Peter for your 5 star review and for acknowledgement of the professional and friendly service our staff strive to provide.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gowland White's Google reviews

Questions about Gowland White Stockton-On-Tees

How many reviews does Gowland White Stockton-On-Tees have?

Gowland White's Stockton-On-Tees office has 346 reviews across two platforms: 198 on Google, 148 on Trustpilot (across the whole business).

What is Gowland White Stockton-On-Tees's rating?

Gowland White Stockton-On-Tees is rated 4.8 out of 5 across all 346 reviews, and 4.8 out of 5 on Google from 198 reviews.

Where is Gowland White's Stockton-On-Tees office?

Gowland White Stockton-On-Tees, 17 Bishop Street, Stockton-On-Tees, TS18 1SY.

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