5/5
Excellent client support! Highly recommended estate agent in the North East.
Agent replied · 11 October 2026
Thank you Raymond!

Trusted Agent profile · County Durham
★★★★★
832 reviews across 3 offices and 2 platforms
Gowland White has three offices, in Stockton on Tees (two offices) and Yarm (County Durham). Together they have 832 reviews on two platforms, rated 4.8 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
Gowland White's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gowland White, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent client support! Highly recommended estate agent in the North East.
Thank you Raymond!
5/5
Demi and all the team at the Stockton office were excellent in helping us with the sale of our property they couldn't have been more helpful and I would have no hesitation in recommending Gowland and White and also would use them again when required
Thank you Andrew for your kind words
5/5
Demi and the team were absolutely amazing and if it wasn't for them working with the whole chain, I think the sale would have fell through and our buyers also agreed who were using a different estate agents! Could not recommend them enough!
Thank you so much for your review Dale, glad we got there in the end for you!
5/5
We recently sold our house with Gowland White. From beginning to end the team were excellent. We were always kept up to date on all progress, and they always promptly answered any questions no matter how small. We would definitely recommend them.
Thank you for your kind review Craig.
5/5
I just wanted to say a huge thank you to the team at Gowland White Yarm. My dad sadly passed away late last year and I was fortunate enough to be left with his house. I contacted a few agents at the time to investigate the possibility of renting the property and as soon as I met Rob I knew I wanted to go ahead with Gowland White. We were on the same page when it came to what was required to make the house ready for letting and he was extremely patient and considerate when dealing with me. It took me just over a year to get it to where I felt it needed to be but I never felt hassled or pressured into anything. I’m sure most people would be able to understand that clearing a loved one’s house is emotionally tiring and can take some time especially as the property was not local to my own home. Rob provided support where needed and I felt comfortable every step of the way. I’m over the moon to have now completed the minor upgrades to the property and have it successfully let. The process was seamless and I look forward to working with them throughout this next stage. Fingers crossed for happy tenants but I feel safe knowing that Gowland White are looking after the property and that hopefully any issues that arise can be dealt with swiftly and appropriately. Again, huge thank you to Rob and the team. Couldn’t have done it without you!
Hi Andrea, thank you so much for your kind review and we are glad we were able to help you with your Dads house.
5/5
We sold our house through Gowland White and the whole experience from start to finish was fantastic. The sales team kept us informed at every stage of the process and made things as stress free as possible, they truly care about their clients. We would definitely recommend Gowland White and thank you again to everyone!
Thank you Matthew for your lovely review
5/5
Gowland white were very professional with our sale couldn't fault them would definitely recommend
Thank you for your kind review Gareth
5/5
Ist time I've used Gowland & White but will definitely use again if I need to in the future. From the 1st time I met someone I felt they couldn't do enough to secure a sale for me. Viewings for me whilst I was holiday & keeping me updated with bids progress along the sale process. Many thanks
Thank you for your kind review
5/5
Amazing service from Claire T and the team...would definitely recommend. They listened to every request and worry, and stuck with us from start to finish. Keeping the hope when offers dropped, they worked and supported their way through to help us start our new adventure. Thank you doesn't seem enough. - Becky and Martin N
Thank you for your kind words and good luck in your new adventure
5/5
We live out of area and Gowland White manage our rental property. They are very efficient, approachable and deal with any issues immediately. Rob Hopkins in particular is absolutely brilliant. We are in the process of buying a second rental property and he has been so professional, helpful, honest and is very knowledgeable about the local rental market. We wouldn’t hesitate to recommend Gowland White to anyone
Hi, thanks for your lovely review!
5/5
We just completed our sale with Gowland and White. Absolute consummate professionals delivered a fantastic service to support our purchase of a home in Yorkshire, I would not and have not used any other local agent as time and time again they have excelled in all areas. From initial contact to sales progression to completion, we were kept up to date. This company really cares about their customers. So supportive, thank you Demi and the team at Stockton.
Thank you so much for your kind words and good luck in your new home
5/5
We recently purchased a house and Gowland White were the seller's agents. Claire was the Property Consultant we dealt with throughout the process and communication was great - we never had to chase her for anything. She was quick to respond to questions and requests and always kept us updated with progress along the way. Upon completion when we went to pick up the keys, we received a ‘new home’ gift which was totally unexpected and such a lovely gesture. We would definitely recommend to others and would consider using if we were to sell in the future. Thank you!
Thank you so much for your review Lauren. Good luck in your new house!
3/5
Recently bought a house via Gowland White. Really friendly staff but I would say that sometimes depending on who you spoke to their attitude was a little too pushy and abrupt for my liking, and didn't communicate important information as quickly as I'd have thought I would have received it. I think with a little customer service training it would be a benefit.
Thank you for taking the time to review our services. We are sorry to hear your experience resulted in a 3 star rating and have emailed you personally regarding this in the hope that you would elaborate so that we may investigate further. We take great pride in our high ratings for services and would appreciate you getting in touch.
5/5
Good service
They arrived on time for the initial meeting and the sale board went up quickly.The house was sold in a couple of days and we were kept up to date every step of the way both via phone and email. Their help made a stressful time easier.
Thank you for your review Chris. We are pleased your sale eventually completed despite the challenges thrown in the way.
3/5
Recently bought a house via Gowland White. Really friendly staff but I would say that sometimes depending on who you spoke to their attitude was a little too pushy and abrupt for my liking, and didn't communicate important information as quickly as I'd have thought I would have received it. I think with a little customer service training it would be a benefit.
Thank you for taking the time to review our services. We are sorry to hear your experience resulted in a 3 star rating and have emailed you personally regarding this in the hope that you would elaborate so that we may investigate further. We take great pride in our high ratings for services and would appreciate you getting in touch.
3/5
Recently bought a house via Gowland White. Really friendly staff but I would say that sometimes depending on who you spoke to their attitude was a little too pushy and abrupt for my liking, and didn't communicate important information as …
Thank you for taking the time to review our services. We are sorry to hear your experience resulted in a 3 star rating and have emailed you personally regarding this in the hope that you would elaborate so that we may investigate further. … More
5/5
Highly recommend Gowland White Estate Agents in Stockton! Magda, Claire, and Nicola were exceptional throughout the entire process. They expertly managed our pushy buyers with professionalism and kept us well-informed every step of the way. Their knowledge and customer service are top-notch. A fantastic team all around!
Thank you for your kind review :)
5/5
Highly recommend Gowland White Estate Agents in Stockton! Magda, Claire, and Nicola were exceptional throughout the entire process. They expertly managed our pushy buyers with professionalism and kept us well-informed every step of the way. Their knowledge and customer service are top-notch. A fantastic team all around!
Thank you for your kind review :)
3/5
Recently bought a house via Gowland White. Really friendly staff but I would say that sometimes depending on who you spoke to their attitude was a little too pushy and abrupt for my liking, and didn't communicate important information as …
Thank you for taking the time to review our services. We are sorry to hear your experience resulted in a 3 star rating and have emailed you personally regarding this in the hope that you would elaborate so that we may investigate further. … More
5/5
The Scotland Saga
All the GW personnel I dealt with were very friendly, helpful and professional. Particular thanks to Clare Smith, Nicola and Esther. Their advice and assistance were invaluable in what was a very trying experience, especially for us old fogies!
Thank you so much for your lovely review Brian. Much appreciated.
5/5
The sales team were fantastic
The sales team were fantastic, especially Demi Wanless. So helpful, guiding us through the purchase of a property and happy to assist with queries at any time. We were kept updated at every stage of the purchase, from the very start to completion. Friendly, warm and professional at all times. I would highly recommend Gowland White to sellers or buyers.
Thank you for rating the services received from our team as 5 star and acknowledging that Demi in particular provided a fantastic service. We appreciate you taking the time to leave a review.
5/5
Incredible customer service
Incredible customer service from start to finish. The sales team are amazing, it’s the second time we have used Gowland White and we wouldn’t hesitate to recommend them. Communication is brilliant, with weekly updates on how the sale is progressing (often better than the solicitors at keeping in touch!) and thoughtful touch points through to completion. My go to for buying and selling in Teesside 🥰
Thank you for taking the time to review our services Samantha and for giving our team a 5 star rating. Very much appreciated.
5/5
Had a little misunderstanding with the…
Had a little misunderstanding with the letting team but Rob stepped in and resolved it for me brilliantly and promptly after 10 years with this agency we move on with good memories thank you guys
Thank you for your 5 star review. Appreciated.
5/5
Smooth and clean purchase process. Staffs were responsive and very knowledgeable.
Thank you for your review :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stockton on Tees (17 Bishop Street) has the most, with 418 reviews rated 4.8 out of 5, followed by Stockton-On-Tees (17 Bishop Street) with 380.
The three Gowland White offices, by town:
Yes. In The Trusted Agent 2026 awards, Stockton-On-Tees won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.