How many reviews does Frost's Estate Agents, have?

Frost's Estate Agents, has 1,871 reviews across its four offices, rated 4.8 out of 5 overall: 1,729 on Google, 52 on Facebook, 1 on Yell, 2 on The Trusted Agent, 20 on Trustpilot, 67 on allAgents. Company-wide Facebook and Trustpilot reviews for Frost's Estate Agents, are counted once, not once per office.

Trusted Agent profile · Hertfordshire

Frost's Estate Agents, estate agents in St Albans, Harpenden, Marshalswick and 1 more

Q: Where are the Frost's Estate Agents, offices?

The four Frost's Estate Agents, offices, by town. Harpenden: 6a Leyton Road, Harpenden, AL5 2TL. Marshalswick: 61 The Quadrant, Marshalswick, Hertfordshire, AL4 9RF. St Albans: 4 Chequer Street, St Albans, Hertfordshire, AL1 3XZ. Wheathampstead: 4 High Street, Wheathampstead, AL4 8AA.

4.8

★★★★★ Excellent

1,871 reviews across 4 offices and 6 platforms

www.frosts.co.uk

Frost's Estate Agents, has four offices, in St Albans, Harpenden, Marshalswick and Wheathampstead (Hertfordshire). Together they have 1,871 reviews on six platforms, rated 4.8 out of 5 overall.

4.8 / 5

1,729

Reviews on Google

All 4 offices

4.8 / 5

Reviews on Facebook

Business-wide

2.0 / 5

Reviews on Yell

All 4 offices

5.0 / 5

Reviews on The Trusted Agent

All 4 offices

Reviews on Trustpilot

Business-wide

Reviews on allAgents

All 4 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Buyers2 reviews

5.0 / 5 We bought our house in St Albans through Frost's and they persevered through a complicated chain situation. They kept us well informed about the situation with ...Rachel, 11 October 2016Read all 2 from buyers

Our offices

Frost's Estate Agents,'s four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Frost's Estate Agents,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Platinum award
Frost's Estate Agents,, St Albans
9th of 18,569 UK offices
Top 2%
Gold award
Frost's Estate Agents,, Harpenden
587th of 18,569 UK offices
Top 5%
Gold award
Frost's Estate Agents,, Marshalswick
702nd of 18,569 UK offices
Top 5%

Latest reviews from every Frost's Estate Agents, office

Newest first, from every platform, with the office each review is about. First names only.

5/5

allAgents

John was an outstanding

Our first dealings with Frost's Estate Agents was in 2018, the lead person on that purchase was John Sullivan, a year later through to earl this year we were dealing with the sale of the property. After taking into account John's professional, helpful and personal approach first time round, we did not consider going elsewhere but back to John at Frosts in Chequer Street. Apart from his extensive knowledge of the property market and his accurate valuations he has a unique personal approach of working with buyers and sellers. His quick understanding of peoples requirements and personalities is such an advantage. He linked the purchaser and myself directly together, which allowed us to smoothly resolve issues, saving valuable time and costs. John made himself available as required, regularly updating and progressing each stage. His experience in dealing with difficult and complex issues was a comfort in testing times and if handled differently the conclusion would not have been successful. On occasions we had input from some of the other team members whilst John was away, Ron was very efficient, Neil and others in the team were very helpful. We would definitely recommend Frost's as a positive choice of Estate Agent. Their database and property instructions make them the market leader in the St Albans catchment area.

Andy · 5 March 2020 · Frost's Estate Agents Harpenden

5/5

Google

My partner and I both had an excellent experience with Frost’s whilst looking for a property to rent in Harpenden. There were a few hiccups along the way because we have a dog, though we experienced brilliant communication and advice throughout from Lily in particular and with her personal attention and prompt responses to emails we now have a lovely home to move in to soon. Thanks a lot, Charlie & Elizabeth

Charlie · 9 February 2020 · Frost's Estate Agents Harpenden

Agent replied · 6 July 2023

That's great news Charlie we wish you well in your new home please don't hesitate to contact us if you need any further help in the future. Thank you for your lovely review we will let Lily know.

5/5

Google

I would like to thank Lily for her help in finding me a flat in super quick time. She is friendly, efficient and quick to respond to all of my many queries. The service from the start was flawless and the level of professionalism was outstanding. I would not hesitate to recommend Lily and Frost’s to anyone who is house hunting and would definitely use this estate agent again in the future.

Deborah · 9 February 2020 · Frost's Estate Agents Harpenden

Agent replied · 6 July 2023

Thank you Deborah we are very grateful for the recommendation and the lovely feedback about Lily we wish you well in your new flat and please don't hesitate to call if you need any further help.

5/5

Google

We have recently sold and are currently purchasing through Frost's (Harpenden) which has given us the prospective from both sides as buyer and seller. We can 100% say that they do all they possibly can to support you and go above and beyond to achieve the best for all parties involved. John, Elsaida and Trudie were our main points of contact and all three worked extremely hard on our behalf. We would highly recommend them in future. Thank you for helping us find our next home!

Darren · 9 February 2020 · Frost's Estate Agents Harpenden

Agent replied · 6 July 2023

Hi Darren thank you for taking the time to leave such a comprehensive and glowing recommendation it is very much appreciated and we wish you well in your new home.

5/5

Google

Huge thanks to Lily from Frosts has been a super star in our search for a property to rent in Harpenden! Whenever we had questions, whether on the available properties, viewings, or the tenancy agreement, she was always professional, helpful, and friendly. We had experience with a number of estate agents over the past 20 years, but Lily certainly comes to mind as one of the most professional, responsive, and knowledgable people that we have ever dealt with.

Andreas · 9 February 2020 · Frost's Estate Agents Harpenden

Agent replied · 31 May 2023

Thank you Andreas we are really pleased to hear that you appreciated Lilys efforts, we will let her know and thank you for the lovely review.

5/5

Facebook

We purchased a property through Frosts and the service was excellent from start to finish!

Fouzan · 4 February 2020 · Frost's Estate Agents, Wheathampstead

Agent replied · 28 July 2023

Thank you Fouzan your recommendation is gratefully received

5/5

Google