5/5
GoogleRating only, no written review.
Agent replied · 21 January 2024
Thank you Lindy
Trusted Agent profile · Hertfordshire
Frost's Estate Agents, estate agents in St Albans, Harpenden, Marshalswick and 1 more
★★★★★
1,871 reviews across 4 offices and 6 platforms
Frost's Estate Agents, has four offices, in St Albans, Harpenden, Marshalswick and Wheathampstead (Hertfordshire). Together they have 1,871 reviews on six platforms, rated 4.8 out of 5 overall.
1,729
Reviews on Google
All 4 offices
52
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 4 offices
2
Reviews on The Trusted Agent
All 4 offices
20
Reviews on Trustpilot
Business-wide
67
Reviews on allAgents
All 4 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Frost's Estate Agents,'s four offices, most reviewed first. Each has its own page.
- Frost's Estate Agents, St Albans4 Chequer Street, AL1 3XZ1,184 reviews · 1,111 on Google (4.8)45 in the last 90 days
- Frost's Estate Agents Harpenden6a Leyton Road, AL5 2TL336 reviews · 269 on Google (4.9)7 in the last 90 days
- Frost's Estate Agents, Marshalswick61 The Quadrant, AL4 9RF275 reviews · 274 on Google (4.8)11 in the last 90 days
- Frost's Estate Agents, Wheathampstead4 High Street, AL4 8AA147 reviews · 75 on Google (4.9)5 in the last 90 days
Awards
The Trusted Agent 2026 results for Frost's Estate Agents,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Frost's Estate Agents, office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 21 January 2024
Thank you H
5/5
GoogleRating only, no written review.
Agent replied · 21 January 2024
Thank you very much Mary
5/5
GoogleRating only, no written review.
Agent replied · 21 January 2024
Thank you Radostina
5/5
GoogleRating only, no written review.
Agent replied · 21 January 2024
Thanks Ann-Cherie
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 21 January 2024
Thanks Richard
5/5
GoogleRating only, no written review.
Agent replied · 21 January 2024
Thank you Sophie!
5/5
GoogleFirst rate management service
Agent replied · 21 January 2024
Thanks Sally we are really happy to hear that you are happy with our management service.
3/5
GoogleChilled ... great vibe - slow service
Agent replied · 21 January 2024
Hi Toni we believe that you have posted this to the wrong company. Can you confirm that this is a review meant for Frost's Estate Agents?
5/5
GooglePerfect service and helpful and professional staff.
Agent replied · 21 January 2024
Thank you Henry
5/5
GoogleIncredibly helpful and friendly staff. Excellent service.
Agent replied · 21 January 2024
Thanks Gary really appreciate the review we will work hard to continue deliver excellent service is a helpful and friendly way.
5/5
GoogleFriendly, efficient and supportive team well lead.
Agent replied · 21 January 2024
Thanks you Don your feedback is much appreciated
5/5
GoogleVery helpful and friendly service from Sarah and the team.
Agent replied · 21 January 2024
Thanks Neil we are really happy to hear that you were pleased with the level of service that you received and Sarah is very grateful.
5/5
GoogleHelpful and rapid response from Kitty to my query as a rental property owner
Agent replied · 21 January 2024
Thanks Peter Kitty will very much appreciate the recommendation
4/5
GoogleSelling a house for us but not the hottest Estate agent in town sorry just my opinion.
Agent replied · 21 January 2024
Hi Sue we are very concerned to hear that you weren't as delighted with our service as we would like. Most of our contact was with your sister Judy Farraday who has also left a review and she was very happy with our service. We hope we can delight you next time.
5/5
GoogleKitty Hills is an absolute star! Thank you for always being so helpful!
Agent replied · 21 January 2024
Thanks you Csilla Kitty works very hard to deliver great service so its lovely when she get's such lovely feedback.
3/5
GoogleAverage service from this agent considering a sales progressor was allocated to our purchase/sale
Agent replied · 21 January 2024
Hi ary.sophie we are really concerned to hear that you were not delighted with our service as is our aim, we gather following a follow up call that you had some issues with our conveyancing division which we will pass on to them. We hope that you will consider using us again in the future.
5/5
GoogleProfessional, reliable, and helpful service from Sophie, Rose, and the lettings team. Thank you!
Agent replied · 21 January 2024
Thanks Sophie the team will be really pleased to hear that.
5/5
GoogleRose was very proactive in making things happen, happy end result.
Agent replied · 21 January 2024
Thank you Louise we are really pleased to hear that all went well!
5/5
GoogleVery professional service. Great contact with the agency, very helpful crew.
Agent replied · 21 January 2024
Thanks Mateusz!
5/5
GoogleThank you Chloe Weston for the efficient and prompt response to my problem. I never had to follow up once as it was just resolved. Greatly appreciated.
Agent replied · 21 January 2024
Thank you Rosemary we really appreciate the time you taken to leave a review and we will let Chloe know how pleased you were.
4/5
GoogleChloe is efficient and responds quickly to my requests and tenant issues
Agent replied · 21 January 2024
Thanks Gill we aspire to 5 stars so we hope that we can continue to work hard to justify an improved rating.
4/5
GoogleBeen a landlord customer for over 20 years and have generally had excellent service.
Agent replied · 21 January 2024
Hi Simon thank you for your review as I'm sure you are aware we are always aiming for 5 stars and we hope that in the future we will impress you sufficiently for you to change your mind.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Frost's Estate Agents,
Which Frost's Estate Agents, office has the most reviews?
St Albans has the most, with 1,184 reviews rated 4.8 out of 5, followed by Harpenden with 336.
Where are the Frost's Estate Agents, offices?
The four Frost's Estate Agents, offices, by town:
- Harpenden: 6a Leyton Road, Harpenden, AL5 2TL
- Marshalswick: 61 The Quadrant, Marshalswick, Hertfordshire, AL4 9RF
- St Albans: 4 Chequer Street, St Albans, Hertfordshire, AL1 3XZ
- Wheathampstead: 4 High Street, Wheathampstead, AL4 8AA
Has Frost's Estate Agents, won any awards?
Yes. In The Trusted Agent 2026 awards: Frost's Estate Agents,, St Albans won Platinum; Frost's Estate Agents,, Harpenden won Gold; Frost's Estate Agents,, Marshalswick won Gold.
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