Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWhen looking for a property to rent in St Albans we first spoke with Olly at Frosts who was really helpful in quickly assisting us with the type of property we were looking for. He was very considerate in not forwarding properties that did not fit our needs, and this was of great help in quickly viewing and securing the property we have just moved into and are over the moon with. The company as a whole have been a pleasure to deal with, and Olly, alongside Natalie and Cherry who assisted through the referencing and completion process, have been a big reason as to why we were able to move so quickly, both in finding our perfect house and throughout the whole process to iron out any possible snags. They also continue to stay in touch to check all is well. Would thoroughly recommend to all as they go out of their way to provide a top quality service at all times.
Ben · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Ben for your review and recommendation for our rental services. I will pass on your great comments to Olly, who I'm sure will be delighted.
★★★★★ 5/5
GoogleIt was a pleasure communicating with Rose Johnson - she has done an amazing help for me while making all final rent arrangements..
Generally I believe Frost's have the best coverage of decent homes in Hertfordshire, so highly recommend this agency.
Mikhail · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Mikhali for your great five star review, we will be sure to pass on your comments.
★★★★★ 5/5
GoogleSo far we've had a great experience with Frost. They've been prompt in their approach and with Oliver Banks as our PM it's been reassuring. He has been super helpful and understanding, especially with all the questions we've been asking.
Miss · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you so much for your five star review, your feedback and comments are always welcomed. We will forward your kind words to Oliver and the team.
★★★★★ 5/5
GoogleMe and my boyfriend came across Frosts' Estate Agents when searching for our first home together and we can't fault them, by far the best in the business. We were fortunate enough to have Olly Banks and Rose Johnson help us in our journey to finding a place and we couldn't have done it without them. Both have been extremely helpful to us both. They are very present, responsive and always quick to assist - would highly recommend.
Thank you both!
Emily · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Emily for your wonderful review. I will pass your great feedback on to Olly and Rose, who I'm sure will be delighted.
★★★★★ 5/5
GoogleI was very fortunate to come across Frost's Estate Agents while looking for an apartment to rent in St. Albans. I met Rose Johnson on my first viewing and since then she has gone above and beyond with helping around everything. High professionalism and attention around everything, she was always present and highly committed. I highly recommend to contact Rose Johnson (Senior Lettings Negotiator for Frost's).
Thank you so much Rose for all the help, commitment and professionalism.
SPIRIDON · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Spiridon for your wonderful review. I will pass your lovely comments on to Rose, who I am sure will be delighted.
★★★★★ 5/5
GoogleA really helpful and friendly estate agents. I'd thoroughly recommend Frost's, I was a prospective tenant and the whole team were incredibly helpful. Oliver Banks was my main point of contact and he was always very responsive, helpful and would make the effort to help in my search. If you're looking to rent in St Albans make the effort to work with this team, it will make your search a whole lot easier! Recommended!
Mark · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Mark for your sharing your great experience of finding a home to rent through our lettings team. I will pass your comments on to Olly, who I'm sure will be delighted.
★★★★★ 5/5
GoogleI honestly can't recommend Frost's enough. They have helped me let my property for the past two years and the team there are always super helpful, polite, professional and quick to respond. In particular a huge thank you to Sheetal, who is such a fantastic Property Manager - thank you again for making the process so stress-free & easy!
Eleni · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you very much Eleni for your review, we will pass your lovely comments onto Sheetal and our Property Management department.
★★★★★ 5/5
GoogleWorking with Sheetal has been an absolute pleasure and blessing.
She's super friendly, responsive and, professional. She's helped so efficiently with many of our issues this year. Responding in a timely manner especially with our emergency maintenance requests like plumbing and fridge issues.
Can not ask for a better property manager.
Maretha · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Maretha for your fantastic five star review, we will pass on your lovely comments to Sheetal.
★★★★★ 5/5
GoogleThrough a very competitive market at the moment, Frost's have been excellent in supporting my partner and I find a property in St Albans.
Particular mention goes to Rose Johnson who has been amazing throughout the whole process - very quickly understanding our needs to make sure we are in the best position to find a property, plus being friendly, professional and attentive to any of our queries.
Highly recommend Frost's Estate Agents St Albans.
Lucy · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Lucy for your lovely review, I will pass on your comments to Rose who I'm sure will be delighted.
★★★★★ 5/5
GoogleFrost's came to our rescue after a 'Free' online Estate Agent was unable to sell our property for the asking price. Frost's did a fantastic job, securing over the asking price! That's when you realise the idea of selling your property for free isn't reality. I also did't realise how important the sales progression side is! I truly believe that without Frost's we would have sold our flat for less and probably would have lost the opportunity to buy the place we moved to. It was really stressful (due to the broken system in the UK) but Frost's walked us through the process. Thank you Frost's for your professional and excellent service! Everyone we dealt with in the Frost's office was professional, helpful and calm.
Isobella · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
What a fantastic five star review! Thank you very much Isobella for taking the time to highly recommend us, wishing all the best in the future.
★★★★★ 5/5
GoogleJames Brookes and the team at Frost's Real Estate St Albans provided a friendly and professional service when dealing with the sale of our property. We were kept fully informed by the team during the entire process. We would highly recommend them to anyone thinking of selling their home.
Steve · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you both for your lovely five star review, we will be sure to pass on your comments to James and the team who I am sure will be delighted.
★★★★★ 5/5
GoogleMelanie Huges at Frosts couldn’t have been more helpful. I’ve rented many places in my life, my experience with Melanie and Frosts was the best by far. Fair honest and very easy to deal with. Wouldn’t hesitate to rent through them again. Michael
Md · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you for your great five star review!
★★★★★ 5/5
GoogleI am very happy I used Frosts to sell my property for me which they sold straight away!
Tom who came round to valuate was very professional and informative.
Rochelle made sure the sale progressed smoothly and was easy to speak to with any questions I had during the process.
I would definitely recommend Frosts.
Louise · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Louise for your fantastic five star review, we will pass your lovely comments on to Tom, Rochelle and the team!
★★★★★ 5/5
GoogleI have used Frost’s as a tenant for the past two years - they are friendly and approachable, happy to help with any problems I have had. A special thanks to Sheetal - she has been amazing with helping me recently with a big problem I have had regarding car parking at my property. She has been so cooperative and efficient at sorting the problem out, whilst maintaining great communication throughout! Couldn’t have asked for better help and would definitely recommend to others.
Simmi · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Simmi for your superb review! We really appreciate such positive feedback, which I will pass on to the team including Sheetal. We wish you every happiness going forward.
★★★★★ 5/5
GoogleWe have sold our family home with Frost's and we have been extremely satisfied with whole process. The team around us was professional, efficient, warm and very understanding of our family situation, making the sale successful and stress free.
Gareth May went above and beyond with his availability and flawless communication throughout. Gareth was particularly committed to gain a fair price to our house and he successfully achieved that.
I am hoping the our property will be our forever home, if not, Gareth and the sale team will be the first people to get a call from us.
Cristiana · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you so much Cristiana for your lovely five star review, we wish you well in the future and hope to see you again.
★★★★★ 5/5
GoogleMy experience as a first time buyer with Frost's was excellent. House viewings were organised and delivered at a higher standard that competitors in the area while fitting in with my night shift schedule! Ben was hugely helpful in ensuring my partner and I found the flat that met our (admittedly ambitious) desires. The service didn't stop there Rochelle went the extra mile to assist in ensuring all enquiries were handled in a timely manner. Going above and beyond, even covering the points my solicitor had missed, ensuring that the process did not stagnate.
Rochelle and the team at Frost's take the extra effort to understand what their clients needs are and work tirelessly to ensure all parties reach an optimal solution.
Jimjamking · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you very much for your fantastic five star review. We will be sure to pass on your lovely comments.
★★★★★ 5/5
GoogleContacted Frost's to ask about rental properties. Rose was on the job immediately with a plethora of offers and she didn't stop sending them until we had found a suitable place. Attention to detail was amazing and I cannot recommend Rose and Frost's highly enough. If we ever need anything similar again, Frost's will be our only port of call and we shall be asking for Rose to handle the business. Five stars!!
Mark · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you for your fantastic review!
★★★★★ 5/5
GoogleWith cordial support from a professional team of Frost's, I could quickly settle down in a lovely town St. Albans. All services such as frequent communication, quick guidance, transparent contracts, and even aftercare of troublesome housing problems are really helpful. Rose Johnson was exceptionally supportive and gave me quick and brilliant advice. When thinking about commuting to London from St Albans, I strongly recommend contacting them first.
Yuki · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Yuki what a wonderful five star review. Wishing you all the best going forward and hope to see you again soon.
★★★★★ 5/5
Googlewe had great experience with frost. Rose Johnson is great salesperson and she really understood our needs for the rental property we are looking for. Not only she was friendly, she was a great with communication too. We had our dream house literally in 1 day and everything worked smooth from there. Highly recommended!
Can · 21 January 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you for your wonderful review. I will pass your great feedback on to Rose and the team, who I'm sure will be delighted.
★★★★★ 5/5
GoogleRating only, no written review.
Deep · 20 January 2023 · Frost's Estate Agents, Marshalswick
Agent replied · 20 January 2024
Thank you Deep for your five star review.
★★★★★ 5/5
GoogleRating only, no written review.
Anita · 20 January 2023 · Frost's Estate Agents, Marshalswick
Agent replied · 20 January 2024
Thank you Anita for your 5 star review. We would love to hear about any particular aspects which lead you to give this score?
★★★★★ 5/5
GoogleThanks Shaun for helping us buying the property.
Ivan · 20 January 2023 · Frost's Estate Agents, Marshalswick
Agent replied · 20 January 2024
Thank you Ivan for your great comments, and happy to hear Shaun helped you buy your new home.
★★★★★ 5/5
GoogleShaun Denton has been a great help throughout the move process, pro-active, professional and friendly, Many thanks.
Edward · 20 January 2023 · Frost's Estate Agents, Marshalswick
Agent replied · 20 January 2024
Thank you Edward for your great feedback. I will pass your great feedback on to Shaun, who I'm sure will be delighted.
★★★★★ 5/5
GoogleThey have been very good especially Trudie. She has gone above and beyond what is expected.
Jenny · 20 January 2023 · Frost's Estate Agents, Marshalswick
Agent replied · 20 January 2024
Thank you Jenny for your great 5 star review, we will pass your wonderful comments to Trudie.
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