5/5
GoogleThe team, but particularly Rose have been great in helping us secure a new home! I would thoroughly recommend Frosts if you are looking to rent a new home!
Agent replied · 21 January 2024
Thank you Mike for your great five star review.
Trusted Agent profile · Hertfordshire
Frost's Estate Agents, estate agents in St Albans, Harpenden, Marshalswick and 1 more
★★★★★
1,871 reviews across 4 offices and 6 platforms
Frost's Estate Agents, has four offices, in St Albans, Harpenden, Marshalswick and Wheathampstead (Hertfordshire). Together they have 1,871 reviews on six platforms, rated 4.8 out of 5 overall.
1,729
Reviews on Google
All 4 offices
52
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 4 offices
2
Reviews on The Trusted Agent
All 4 offices
20
Reviews on Trustpilot
Business-wide
67
Reviews on allAgents
All 4 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Frost's Estate Agents,'s four offices, most reviewed first. Each has its own page.
- Frost's Estate Agents, St Albans4 Chequer Street, AL1 3XZ1,184 reviews · 1,111 on Google (4.8)45 in the last 90 days
- Frost's Estate Agents Harpenden6a Leyton Road, AL5 2TL336 reviews · 269 on Google (4.9)7 in the last 90 days
- Frost's Estate Agents, Marshalswick61 The Quadrant, AL4 9RF275 reviews · 274 on Google (4.8)11 in the last 90 days
- Frost's Estate Agents, Wheathampstead4 High Street, AL4 8AA147 reviews · 75 on Google (4.9)5 in the last 90 days
Awards
The Trusted Agent 2026 results for Frost's Estate Agents,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Frost's Estate Agents, and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2019, 2018.
ESTAS awards by year, 2019 to 2018
2019 1 Silver and 1 Bronze ESTAS 2019 winners
2018 2 Silver ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Latest reviews from every Frost's Estate Agents, office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRose has been absolutely incredible with what became a rather stressful move. Her dedication to helping clients and patience with such, and always in a reassuring and compassionate manner has made our experience much easier to handle. She is a real credit to their team. Thankyou!
Agent replied · 21 January 2024
Thank you Abi for your lovely 5 star review, we will pass your comments on to Rose who I am sure will be delighted.
5/5
GoogleRose Johnson has been nothing but exceptional during my property search - First understanding my requirements and suggesting suitable properties and then being efficient, knowledgeable and helpful throughout the rest of the process. This has resulted in a very quick turnaround which was required given the current state of the rental market, managing to schedule a viewing on Monday and then having completed reference checks by the Friday of the same week.
Agent replied · 21 January 2024
Thank you Jonathan for your great five star review and comments, we will be sure to pass on your review to Rose.
5/5
GoogleExcellent service. Trudie went above and beyond throughout a rather stressful move.
Agent replied · 6 July 2023
Thank you Katie for your great five star review!
5/5
GoogleRecently sold with Frost's and had the pleasure of dealing with Trudie Cobb for the best part of a year. We have had a great experience with Trudie and the team and cannot thank her enough for her efforts.
Agent replied · 31 May 2023
Thank you very much for your great five star review!
5/5
GoogleJust completed the sale of my house, Frost’s have been amazing! From first visit to value it, through to completion I was reassured I was dealing with professionals. Jonny Zimmerman handled viewings efficiently and sorted out all queries taking us up to exchange of contracts. Always bright and helpful, he made the process a pleasure. Always at the end of the phone to sort out any problems immediately. I would not hesitate to recommend Frost’s as 5 star agents, make an appointment for a valuation of your property. You will not be disappointed.
Agent replied · 31 May 2023
Thank you very much Elaine for your fantastic five star review, we will be sure to pass on your comments to Jonny who I am sure will be delighted.
5/5
GoogleI can thoroughly recommend Frosts to handle your property sale. We had used them for some time as letting agents and because they had done such a great job, we decided to use them to handle the subsequent sale of our property in Harpenden. First rate service, quick, responsive and friendly. Got the sale achieved in a difficult market. Never lost confidence that a good result would be achieved, but not afraid to give honest advice. We were delighted at the outcome. Many thanks to Ricky and Jonathan.
Agent replied · 31 May 2023
Thank you for your fantastic 5 star review Martin, we will be delighted to pass on your lovely comments to the team.
5/5
GoogleGreat communication and a pleasure to work with.
Agent replied · 7 February 2024
Thank you for leaving a five star review.
5/5
GoogleRating only, no written review.
Agent replied · 21 January 2024
Thank you Oxana for your 5 star review.
4/5
GoogleRating only, no written review.
Agent replied · 21 January 2024
Thank you Trevor for your 5 star google review. I'm sure Chloe will be delighted.
5/5
GoogleRating only, no written review.
Agent replied · 21 January 2024
Thank you for your 5 star review.
5/5
GoogleRating only, no written review.
Agent replied · 21 January 2024
Thank you Chris for your 5 star review.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 21 January 2024
Thank you Paulo for your review, we appreciate your feedback.
5/5
GoogleVery prompt and helpful service
Agent replied · 21 January 2024
Thank you Lily for your excellent review. I will pass on your great comments to the team, who I'm sure will be delighted.
5/5
GoogleThey are very helpful. Thanks Rose!
Agent replied · 21 January 2024
Thank you for five star review!
5/5
GoogleGreat service sold 2 houses now.... thanks Garath
Agent replied · 21 January 2024
Thank you Dave for your great five star review!
5/5
GoogleRose was amazing, going above and beyond in my search for a flat.
Agent replied · 21 January 2024
Thank you Annabelle for your lovely comments, I'm sure Rose will be delighted.
5/5
GoogleOliver has always given me a 5 Star service Always very helpful
Agent replied · 21 January 2024
Thank you Andy for your great five star review!
5/5
GoogleI am glad to meet Oliver Banks. He is professional and helpful in answering my questions.
Agent replied · 21 January 2024
Thank you Wendy for your great feedback and 5 star review.
5/5
GoogleThanks to Rochelle and Wendy for organizing and delivering recent property viewings.
Agent replied · 21 January 2024
Thank you Luca for your five star review
5/5
GoogleGood - Andrew Gilchrist is one the best people i have came across in the property business
Agent replied · 21 January 2024
Thank you Luis for your 5 star review, I will pass on your comments to Andrew.
5/5
GoogleRose was fab! Very quick and knowledgeable and really helpful!
Agent replied · 21 January 2024
Thank you Molly for your great five star review!
5/5
GoogleCan totally recommend Olly . Very helpful , professional and successful in helping us achieve what we needed . Excellent service
Agent replied · 21 January 2024
Thank you Lynne for your great review, and I'm sure Olly will be delighted.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Frost's Estate Agents,
Which Frost's Estate Agents, office has the most reviews?
St Albans has the most, with 1,184 reviews rated 4.8 out of 5, followed by Harpenden with 336.
Where are the Frost's Estate Agents, offices?
The four Frost's Estate Agents, offices, by town:
- Harpenden: 6a Leyton Road, Harpenden, AL5 2TL
- Marshalswick: 61 The Quadrant, Marshalswick, Hertfordshire, AL4 9RF
- St Albans: 4 Chequer Street, St Albans, Hertfordshire, AL1 3XZ
- Wheathampstead: 4 High Street, Wheathampstead, AL4 8AA
Has Frost's Estate Agents, won any awards?
Yes. In The Trusted Agent 2026 awards, St Albans won Platinum, Harpenden won Gold and Marshalswick won Gold. At the ESTAS 2019 awards its branches won 1 Silver and 1 Bronze award. The group and its branches also won ESTAS awards in one earlier year.
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