Trusted Agent profile · Hertfordshire

Frost's Estate Agents, estate agents in St Albans, Harpenden, Marshalswick and 1 more

4.8

★★★★★ Excellent

1,871 reviews across 4 offices and 6 platforms

www.frosts.co.uk

Frost's Estate Agents, has four offices, in St Albans, Harpenden, Marshalswick and Wheathampstead (Hertfordshire). Together they have 1,871 reviews on six platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,729

Reviews on Google

All 4 offices

Facebook logo

4.8 / 5

52

Reviews on Facebook

Business-wide

Yell logo

2.0 / 5

1

Reviews on Yell

All 4 offices

The Trusted Agent logo

5.0 / 5

2

Reviews on The Trusted Agent

All 4 offices

Trustpilot logo

20

Reviews on Trustpilot

Business-wide

allAgents logo

67

Reviews on allAgents

All 4 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Frost's Estate Agents,'s four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Frost's Estate Agents,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Frost's Estate Agents, office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I would Like to thank Frosts of Harpenden for managing my house sale. Very professional service from the team. Would definitely use Frosts of Harpenden again when buying and selling property James Adams, Manager Elsaida Xhelaj, Assistant Manager Trudie Cobb, Sale Progressor Peter Groome, Mortgage Advisor Jonny Zimmermann, Sales Negotiator Megan Harris, Admin Julie Birkett, Viewing Guide Sarah Twigg, Lettings Manager

Lisa · 22 August 2023 · Frost's Estate Agents Harpenden

Agent replied · 1 October 2023

Thank you very much for your five star review!

5/5

Google

I’m so grateful to frosts team through the sale of my property. I couldn’t have done it with you guys. Top star team. If youreally don’t know how many people are involved behind the scenes and I’d like to thank them all: James Adams, Manager, Elsaida Xhelaj, Assistant Manager, Trudie Cobb, Sale Progressor, Peter Groome, Mortgage Advisor Jonny Zimmermann, Sales Negotiator Megan Harris, Admin, Julie Birkett, Viewing Guide, Sarah Twigg, Lettings Manager

Jonathan · 15 August 2023 · Frost's Estate Agents Harpenden

Agent replied · 29 August 2023

Thank you Jonathan for your amazing five star review, we will be sure to pass on your comments to the whole team!

5/5

Google

We found Frosts to be a very helpful estate agent, nothing was too much trouble. Johnathan and Megan were especially helpful. I will certainly use Frosts if I ever seek my house

Theresa · 15 August 2023 · Frost's Estate Agents Harpenden

Agent replied · 29 August 2023

Thank you Theresa for your lovely five star review!

5/5

Google

We recently sold a property through Frosts of Harpenden and were very pleased with the service throughout. A buyer was found quickly who offered very nearly the asking price so we were very pleased. The sale turned out to be quite complicated but Jonny and Trudie rose to the challenge and the sale was completed speedily and smoothly in the end. All members of staff we dealt with and spoke to were highly professional. Many thanks for guiding us through the process from start to finish.

Helen · 15 August 2023 · Frost's Estate Agents Harpenden

Agent replied · 29 August 2023

Thank you Helen, what a lovely five star review, we will be sure to pass on your great comments!

5/5

Google

We recently sold our house through Frosts in Harpenden. The Frosts team were very professional, efficient and helpful and within 4 days of the house going on the market we had a good number of viewings and received an offer we accepted. James and Jonathan were particularly helpful and kept us up to date with progress being made with the sale. We would definitely recommend Frosts when selling a property

Julia · 31 July 2023 · Frost's Estate Agents Harpenden

Agent replied · 29 August 2023

Thank you Julia for your lovely five star review!

5/5

Google

Extremely helpful and efficient team!

Hugo · 25 July 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Hugo for your five star review!

5/5

Google

Fantastic, splendid and extraordinary service especially from Oliver Banks and the rest of the team for finding us a new home on short notice. Highly recommended.

David · 25 July 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you David for your great five star review!

5/5

Google

Me and my partner had the pleasure of viewing a flat and liasing with Darcie Fisher. She is warm, friendly and professional which made our experience so easy and smooth. I would highly reccomend Frosts and thank you Darcie!

Anna · 25 July 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank Anna, what a fantastic five star review!

5/5

Google

the BEST letting agents I've encountered. Really grateful to Olly and the rest of the team for helping us find another home asap when our previous letting agent just cancelled last minute and left us homeless. Thanks again for the help.

Freda · 25 July 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Freda for your lovely five star review, we will be sure to pass on your comments.

5/5

Google

My partner and I have been looking for a place to rent neat St Albans and Oliver Banks has been absolutely fantastic in dealing with our search. He was very attentive and responded to our requests quickly from finding a property to rent to processing our application. Excellent service!

Matt · 25 July 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you for your lovely five star review!

5/5

Google

From the outset, Rose Johnson ( Senior Lettings Manager) displayed great communication skills, knowledge of the rental market combined with experience. She is organised, efficient, quickly resolving any issues that may arise. A great negotiator with excellent people skills! I cannot thank her enough for her ability to secure accommodation and she comes highly recommended! Thank you, Rose!

Denise · 25 July 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Denise for you lovely five star review!

5/5

Google

Moving across the country to find a new home can be difficult but Darcie Fisher from Frosts made this a great experience. I couldn't be more pleased with the level of service she provided. Darcie went above and beyond to ensure a smooth and successful experience. Throughout the process, Darcie's communication was exceptional. She kept me informed at every step, promptly answering all my queries and providing updates without fail. Her attention to detail and service made us feel confident and well-informed throughout the entire journey. Very kind and efficient, Darcie helped us get this wrapped up very quickly making it a much easier process than my previous experiences moving house. Would highly recommend Frosts and Darcie to others!!

Christian · 25 July 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you very much for such a fantastic review, we will be sure to pass on your comments to Darcie and the team!

5/5

Google

Whilst looking for a flat to rent in St Albans, the attention and service received from Frost's has been far superior to any other estate agent in the area. Rose Johnson has been incredibly helpful, attentive and assertive when guiding us in our search. She has shown great professionalism and efficiency in the letting process, for which we are extremely grateful.

Annabel · 25 July 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Annabel for your lovely five star review!

5/5

Google

We thoroughly recommend Frost’s Estate Agents at Marshalswick. The service we received from their senior negotiator Shaun Denton was exemplary, as he went above and beyond to ensure our sale and purchase went through to completion. Shaun was thoroughly professional and communicated with both us and other members of the ‘chain’ every step of the way. Through his diligence in what proved to be a long, difficult and extremely stressful process, he managed to secure for us the property of our dreams. Shaun gave us five star service and is a credit to Frost’s.

Julie · 24 July 2023 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you very much for your great five star review Julie !

5/5

allAgents

Great service from Sean went

Great service from Sean went above & beyond to help us with our move. Highly recommend. Thank you Sean.

Angela · 18 July 2023 · Frost's Estate Agents Harpenden

5/5

Google

One of the best estate agents around!

Ritesh · 25 June 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Ritesh for your five star review!

5/5

Google

Brilliant service made very simple and worked around my hectic schedule, 5 stars for the whole frosts team but especially Darcie !! very very happy in our new home

Charlie · 25 June 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Charlie for your great review!

5/5

Google

I am in the process of renting a property with Frost's and Oliver Banks has been extremely helpful, and always very quick to answer my questions, I am very happy with how smooth the process has been so far.

Hernan · 25 June 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Hernan for your wonderful five star review!

5/5

Google

Rose has been an immense help in securing our rental property. Clear communication from the beginning, we really appreciate your help! Thank you to Frost's and Rose.

E · 25 June 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you for your lovely five star review!

5/5

Google

I can’t recommend the Frosts St Albans team enough. From beginning to end they have been wonderful. Rose Johnson especially has gone above and beyond to help find me the perfect home. Thank you so much!

Ruth · 25 June 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Ruth for your fantastic five star review, we will be sure to pass on your comments to Rose and the team!

5/5

Google

5 stars to Frost's for the professional letting service, they are helpful and quick response. I need to thank Oliver. He can always recommend some properties to me base on my requirement and response fast. Really appreciate!

CY · 25 June 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you for your fantastic five star review!

5/5

Google

Oliver Banks at Frosts couldn’t have been more helpful. Fair honest and very easy to deal with. My rent process went very easy, and Oliver has been very helpful through out of the process. Wathudura.

Dash · 25 June 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you very much for your great five star review!

5/5

Google

Head and shoulders above any of the other St Albans estate agents. Honest, prompt & reliable, with people who treat you like humans, not walking wallets. Rose made our rental process feel wonderful.

Tom · 25 June 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Tom for your wonderful five star review, we will be sure to pass on your comments.

5/5

Google

We had a long process selling our late mums home Rochelle was very helpful with liaising with the different people and sorting out and chasing the different agents. keeping us informed in the process it turned out to be a very long process but she was supportive from start to finish Thank you Rochelle

Anne · 25 June 2023 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you very much Anne for your great five star review!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Frost's Estate Agents,

Which Frost's Estate Agents, office has the most reviews?

St Albans has the most, with 1,184 reviews rated 4.8 out of 5, followed by Harpenden with 336.

Where are the Frost's Estate Agents, offices?

The four Frost's Estate Agents, offices, by town:

  • Harpenden: 6a Leyton Road, Harpenden, AL5 2TL
  • Marshalswick: 61 The Quadrant, Marshalswick, Hertfordshire, AL4 9RF
  • St Albans: 4 Chequer Street, St Albans, Hertfordshire, AL1 3XZ
  • Wheathampstead: 4 High Street, Wheathampstead, AL4 8AA
Has Frost's Estate Agents, won any awards?

Yes. In The Trusted Agent 2026 awards: Frost's Estate Agents,, St Albans won Platinum; Frost's Estate Agents,, Harpenden won Gold; Frost's Estate Agents,, Marshalswick won Gold.

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