Trusted Agent profile
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
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Frank Harris and Co's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleRating only, no written review.
Mia Milla, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. City Docklands Estate Agents 442072340880
5/5
GoogleCity Docklands was great, we had Daniel as our agent and he was extremely helpful
Hi, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
5/5
GoogleJohn and Daniel have been very helpful and professional in the letting of my property. I recommend them without hesitation.
Dear Inga Brooks, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
4/5
GoogleGreat team Michelle has been very hands on. I miss James though. Keep up the good work guys I appreciate the confidence you give me.
Minika Davies, thank you so much for the positive review! We miss James too. (: If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5/5
GoogleFast and efficient service whether letting our flat or managing it and good communication too. We had a water emergency this year and a plumber was instantly available.
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you! Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
GoogleI got help from Chloe Adams, a wonderful estate agent! Her communication was fantastic and she was always quick at replying. I could always count on her to tell me what was going on in the process. Was incredibly lovely to work with!
5/5
GoogleIt is an efficient agency with a personalised approach and a good service. Special thank you goes to Tari. We were lucky enough to be her first clients and she has been tremendously helpful in finding our new home!
Pasha Stupnytskiy, we are so pleased you enjoyed your experience with Tari! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
5/5
GoogleI have been a tenant with City Docklands for almost 5 years and they have looked after my flatmates and I very well. When we found the property the lettings team were very friendly and helpful, and then over the 5 years of my tenancy Ben and Michelle in the property management team have been fantastic and if there has ever been a problem in the flat it has been resolved as speedily as possible!
Dear Becky, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you had a fantastic time with Ben and Michelle. If you have further needs or questions, please reach out! If you're ever in need of more help, please let us know!
5/5
GoogleWe have had some issues with shower pressure when moving into our new flat and Ben Wood and the team at City Docklands SE have successfully resolved the problem. They have resolved our flat issues within reasonable timing had have been friendly and personable. I would be happy to recommend City Docklands Estate Agents
Hi, thank you for the high star rating! We always strive to provide top quality service to every customer and are pleased to hear that you enjoyed your experience with Ben and the team at City Docklands SE!
5/5
GoogleIn London's depressing property market, City Dockland's service was very refreshing! With their help we managed to find a studio that we love and can afford in an excellent location! The agents are very helpful and the moving in formalities happened very fast and without headache. Absolutely recommend.
5/5
GoogleI purchased a wonderful flat via City Docklands. The purchase was handled by Chloe Adams who was amazing! She and her team steered the purchase through to completion with great efficiency and professionalism. She has a keen eye for detail and knows the importance of keeping clients informed of the process every step of the way. I am very grateful to Chloe for her help in securing the purchase of my new home.
5/5
GoogleChloe Adams and her City Docklands team were absolutely brilliant in the management of the sale of my property. Courteous, efficient and the communication was second to none and kept me feeling calm and reassured throughout the entire process. Chloe in particular delivered exactly what she said she would, a credit to the company and proves not all estate agents are the same! Highly recommend! Paul
1/5
GoogleRating only, no written review.
5/5
GoogleFrank Harris were excellent in helping us find and move into our new property. We had our viewings with Rebecca who was lovely and friendly and in no way pushy like representatives from other agencies that we met with. Throughout the process the team at Frank Harris were very good at keeping us informed about the progress of our move and what we each had to do next etc. Would definitely recommend.
Thank you so much for your kind words, Hayley. It was truly a pleasure to work with you and I wish you all the best in your new home. Best regards, Rebecca
1/5
GoogleRating only, no written review.
5/5
GoogleGreat service from Stef
5/5
GoogleSteph was great. Helpful, responsive and easy going.
Hi Amar Ali, we are so pleased you enjoyed your experience with Steph! Thank you so much again for your feedback! We hope you have a great day!
5/5
GoogleHad such a brilliant service from Stef, I would highly recommend to friends.
5/5
GoogleSuper happy so far with all the help I've received from Samuel at City Docklands.
5/5
GoogleGood service. I dealt with Kieran Braddick who's been very helpful, clear and prompt. Recommended
5/5
GoogleHad a slightly bumpy start due to a flat falling through, but Dammy was incredibly helpful and got everything sorted in a matter of days.
Hi Ben Knight! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleVery professional, pleasant and friendly environment. I had a great experience in finding my new home. Thanks once again for your service
Hi Bangals32, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
GoogleWas great teaming up with Dammy in finding my new property in London Bridge, would definitely recommend City Docklands to anyone looking for a property in the London Bridge or Bermondsey area
5/5
GoogleExcellent service for me as a landlord. Very hard working and very knowledgeable about legal responsibilities etc. A smaller agency so they have a much more personal approach than some of the bigger agencies. Very happy indeed.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.
The four Frank Harris and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.
