Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

★★★★★ Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Frank Harris and Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

As a landlord for over 8 years I can definetly see the value of managing my property through city docklands. Expert and timely advice as standard, no hidden suprises and detailed inspection on entry and arrival of tenants.

Jaycel · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

So far so good. We connected with our agent Dammy from the beginning and he has been key for us. We have now secured a property we wouldn't think could be accessible for us. All the process swift, moving to the property is soon.

Miguel · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

1/5

Google

Few days before I moved the agent mentioned that bulbs has been replaced. But when I came to check in 4 bulbs in kitchen and 1 bulb in bathroom was not working. Property was not professionally cleaned before tenancy start date. Agents (city docklands) did not accept any responsibility and mentioned that Landlord does not have any such obligation. Curtains were very dirty, there was moulds around windows on walls and on washing machine soap tray and door on tenancy start date. Walls were dirty, marks everywhere. Boiler was very dirty, door of the boiler broken. When I first used waching machine after 2 days of my tenancy start it appeared there was leakage and all kitchen was under water. None of them fixed by agents yet. Agents were City Docklands. The worsr experience in my life. The only thing they do was ignoring problems, not accepting any responsibility. They said they ordered new washing machine which appeared not the case yet. Still waiting for new machine. I have added videos, could not add other photos due to size limit of site.

Farhad · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

Dammy was very exceptional with his work. He went above and beyond to help my auntie and my cousin to get them into a new home. I would even consider using Dammy's services and the company's services in my time of need.

Namze · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

City Docklands, London Bridge Estate Agency are by far the best in South London, their boutique service and friendly staff helped me a great deal when I was trying to find rental accommodation this past summer. I would definitely recommend them to all.

Waz · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

Stef helped me getting a perfect apartment in London. She was very helpful and guided me throughout the process, so I could do the renting comfortably even before arriving in London. Can only recommend.

Szabolcs · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Szabolcs Kerekes, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

Citydocklands tooley street branch let my property in shad thames earlier this year. I found them entirely approachable , diligent and hard working. I was most impressed with quality of tenants ( investment banker and accountant ) , as the second agency I had it on with offered me students twice after explicitly stating, NO STUDENTS!

Chan · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

Our agent Dammy was very helpful and efficient in finding us a suitable property. He answered all our questions promptly and clearly. I would definitely recommend them to anyone looking to rent in London.

Florence · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

I deal with Michelle is property management who looks after the flats, she knows the answers to all questions and is very helpful with solutions to any problems I might have. I know I can count on her for her help & advice as well as updates. I don't know how she does it but I know that she's a good person to deal with if you're a landlord! To be honest the whole team is really helpful and informative when you need it the most.

Angelina · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Angelinamalinina, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes,

5/5

Google

Excellent, professional service from the agent (John). The marketing was great with excellent photos taken of the house and the agent then let the property quickly to good quality tenants, keeping me informed along the way about appointments and interest.

Victoria · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

Great experience from the agency. The agent which we were assigned to was Kieran. He was easy going and very helpful to all of our requests. Myself and my friends had our heart set on the flat, with Kieran's help we were able to get the flat we wanted and it was all a smooth process. Would recommend to anyone looking for a nice property to rent. Thanks again Kieran! Your help is much appreciated!

Feroza · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

John Murphy was with me every step of the way during my let. His advice and expertise was second to none. Was even helpful enough to organise a van for my tenants as property was just opposite their office in Tooley street. Would certainly use again!

James · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

1/5

Google

I wouldn't even recommend City Docklands to my worst enemy. When we arrived, the house was still dirty and unfurnished. The landlord was supposedly waiting for us to give us another set of keys, but guess what no landlord was waiting for us in the house. The hob was not in a fully working condition, the shower water is scalding and the window was broken. Before our moving day, Daniel had reassured that everything was perfectly waiting for us, since when we saw the house it was still under construction. We have brought it to their attention many times, but nothing has changed. The hob not fully working is bearable but the shower is too dangerous since temperature can change in seconds. But they do not care. My advice to future costumers of City Docklands is fully check the house, do not trust the agent (the possibility of an estate agent having a soul must be 0.000001 % and less) and make him come with you do the inventory, something we did not do, since we received our inventory after a month.

Markella · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

City docklands estate agents are very friendly and professional. All my dealings with them have been 10 out of 10. John Murphy the director is always on hand to help as are all the staff. Never had any issues 5 stars !

Amrit · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

City dock lands were excellent in helping me find a place in London and even though I was out of the country during majority of the process they were still very helpful and communicated on a regular basis with regards to everything going on with the apartment. I'd definitely recommend them as great estate agents!!

Nayab · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

4/5

Google

Had a few maintenance problems with City Docklads when we first moved into our flat a few months back. Things have been dramatically improving since we've been dealing Samuel (Senior Property manager). He's quick to pick up, respond and resolve issues and much more informed about the property. Thanks Samuel!

Artemis · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

We worked with Stef and she was by far the best letting agent we have ever worked with. She was extremely communicative, incredibly kind, and made us feel like she was more of a friend who was there to help rather than an agency rep. She kept us up-to-date with the entire process and made sure that it went as smoothly as possible. Thanks Stef and thanks City Docklands-- we can't wait to move into our new flat!

Danielle · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Hi Danielle Lloyd, thank you for taking the time to leave a review for us at City Docklands Estate Agents. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5/5

Google

Me and my partner wasn't having the best of luck with finding a place that was suitable for us (as we have a little one on the way) but then we tried City Docklands Estate Agents, a massive thanks to Kieron who found our happy home, now we couldn't be happier. He was very helpful and understood all of our wants and needs we wanted in our family home, I have recommended him to friends and family already!

Charlotte · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

City docklands rented my flat out for me in London Bridge last month. I first got hold of them after referral from my neighbour who is a tenant of theirs . Property management ensued the process was smooth and all terms were clearly explained. I particularly liked the fact my tenants will have a 24 hr property manager on call for emergencies !! Great job City Docklands , I will definitely recommend to any landlord.

J · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

I cannot recommend City Docklands enough. They assist me in renting out my flat and it's been a pleasure getting to know the team and working together with them. They are consistent with updates when seeking tenants and have helped me achieve my rental goals over the years. They are also a professional and honest bunch which is a welcome change from other lettings agents I'd previously used in the SE1 area!

Nick · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

I had a great experience with City Docklands. Moving to a new city and also new country can be stressful, so it is great when you can find an estate agent that is able to help you walk through the process and help you understand each step of the way. Dammy was so incredibly helpful. He was always quick to get me what I needed, answered the many questions I had along the way and I can say that I felt genuinely cared for in the process. I was able to rent a flat that feels not just like a flat, but a home and that really has meant a lot to me.

Nicole · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

My roommate and I received quite good service from City Docklands (Nick). They worked with us to find a place in our price range that met our needs and walked us through the entire process of renting the place, which was incredibly helpful since we just moved to England from Canada and were unfamiliar with all of the steps. Furthermore, Nick did us the additional favour of storing the majority of our baggage in the letting office, while we awaited confirmation on the property, so that we were free to travel to France for a weekend. Everyone we interacted with was friendly and helpful.

Lewis · 18 June 2017 · Frank Harris and Co London (205 Tooley Street)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 825 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent