Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleGreat experience with Nick, would highly recommend.
I worked with Nick to find a flat around Waterloo and had a very positive experience: Nick went the extra mile several times to make sure that everything concerning the flat was taken care of (incl chasing several people to ensure the flat was in top condition before our move in). In general, Nick is really professional, responds very quickly and ensures that your interests are defended. If you need a professional real estate agent who's on top of things and who solves every issue (no matter how small it may be) efficiently, then I would highly recommend to go for Frank Harris Southbank and work with Nick - would love to work with him again if I need another flat!
Louis · 14 June 2020 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Louis, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have recently sold our property in Waterloo through Frank Harris and we cannot recommend them highly enough. Certainly a 5 star company! A huge thank you to Simon and Ashley for all their kind help and support throughout the sale process. They really went the extra mile, as we live abroad they dealt with certain elements on our behalf which went beyond their obligations. Having dealt with other estate agents in the past, I can honestly say we have never had such excellent service. It’s been a real pleasure to deal with you. Thank you all.
Amanda · 14 June 2020 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Amanda, Having read your review, we would like thank you for your feedback about our South Bank & Waterloo Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI've been renting my property through this company for over 10 years now. I love the personal service they give. Even though I live abroad, they are always available by phone and email to help handle any issues. They are efficient, always find new tenants for me and are extremely helpful. I've also appreciated the constancy of their employees as it has allowed me to build long term relationships with their office. They are by far the best letting company I've used in my 20+ years of letting. They really know and seem to care about my flat and maintaining good landlord relationships. I recommend them highly.
Nica · 14 June 2020 · Frank Harris and Co London (123 Stamford Street)
★★★★★ 4/5
GoogleWe recently sold our flat in Bloomsbury through Frank Harris (Ian Clark and Trevor Banbury). We initially tried online but had limited interest, and as it has been a slow market (autumn 2018 - winter 2018/19) we were advised to go with an agent who could drum up more viewings and promote our flat to buyers looking in neighbouring areas who might otherwise have missed it (e.g. Clerkenwell, Fitzrovia). We had some insider info that Frank Harris had generated the most sales in the area in the previous 6 months, and they also have offices in the neighbouring areas, so we went with them. They were indeed able to generate more viewings and get us over the line, albeit we dropped the price in order to secure a property we liked elsewhere, and ultimately lost out on that as my buyer's solicitors were very slow. Their fees and lock in period were as good as any other agent with a physical premises. I would recommend if you are local.
Hugo · 11 January 2020 · Frank Harris and Co London (81 Marchmont Street)
★★★★★ 5/5
GoogleFrank Harris have managed the rental of our flat for the last seven years, and have done an excellent job.They have found tenants who have looked after the flat as if it were their own. Any problems arising with the flat have been dealt with quickly and efficiently. Rob has always been helpful and easy to liaise with. I would highly recommend their management service.
Su · 24 December 2019 · Frank Harris and Co London (87 Long Lane)
Agent replied · 22 December 2024
Dear Su, We are really pleased to read your positive review regarding the service from our Baribican, City & Clerkenwell Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFrank Harris has managed my flat in London since 2004 and their service has been excellent. I highly recommend them for anyone living abroad who wants a trustworthy agency.
Ziyad · 25 August 2019 · Frank Harris and Co London (87 Long Lane)
★★★★★ 4/5
GoogleRating only, no written review.
Emily · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
★★★★★ 5/5
GoogleRating only, no written review.
MBA · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
★★★★★ 5/5
GoogleRating only, no written review.
Caterina · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Caterina, We are delighted to read that City Docklands achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Tshering · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Lhatso, We are delighted to read that our City Docklands Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Shivam · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Shivam, We are delighted to read that our City Docklands Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Michelle · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Michelle, We are delighted to read that our City Docklands Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleHelpful in finding the property and moving in
Kishore · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
★★★★★ 5/5
GoogleSamantha was very professional and helpful in helping us securing our new home.
Biagio · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Biagio, We are delighted to read that our City Docklands Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleCity Docklands provide a great service. I had a very positive experience letting my property through them.
Ayyan · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Ayyan, I am writing to say thank you for your kind comments about the service you received from our City Docklands Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleCity Docklands has been sooo helpful! Especially Nicole and Samantha :) They helped so much with my quick move in and always responded very quickly to emails.
Molola · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Molola, We greatly appreciate you putting aside the time to submit a review about our City Docklands Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDaniel at City Docklands was great. Viewing was arranged swiftly and he was very quick to respond to any queries throughout our application process.
John · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
★★★★★ 5/5
GoogleI had an amazing experience with an agent called Sam. She made sure everything was in order and kept me updated at all times. I would highly recommended City Docklands Estate agents.
Michelle · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
★★★★★ 5/5
GoogleMy moving in process was not easy at all but that wasn't because of City Docklands (Samantha), she actually helped a lot. The referencing took ages to do for all manner of reasons but Samantha kept everything in check and helped us over the finish line of renting the property out.
Pro · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
★★★★★ 5/5
GoogleSamantha helped us to find the perfect flat. She responded promptly to emails and phone calls, extremely professional. I would highly recommend her at a house or room search.
Thank you
Kaló · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
★★★★★ 5/5
GoogleDaniel has been fantastic throughout the process of signing our new lease - from the word go he has been efficient and helpful and has made every interaction smooth. Would highly recommend.
Alex · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Alex, Thank you for taking the time to write a review about the great service you received from our City Docklands Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI used City Docklands when looking for a new place upon getting my first job in London. Daniel was really knowledgable of the local area, showed me properties that met my expectations and requirements and all in all really helped make the whole process run as smoothly as possible.
George · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear George, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our City Docklands Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMichelle Gambier is the best estate agent I have ever dealt with! She consistently goes out of her way to quickly sort any issues that arise and I truly feel like a valued tenant. Michelle has worked hard to advocate for us which has had such a positive impact on our life.
Emmeline · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Emmeline, We are really pleased to read your positive review regarding the service from our City Docklands Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleCharlie Clark from City Docklands was wonderful to work with. He was attentive and made great effort to make renting a flat easy for us. Thank you so much.
Angelika · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Angelika, Having read your review, we would like thank you for your feedback about our City Docklands Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
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