Frank Harris and Co estate agents in London

★★★★★ 5/5

Trustpilot

Good service ❤️ Highly recommend

Yooo · 25 February 2026 · Frank Harris and Co London (87 Long Lane)

★★★★★ 5/5

Trustpilot

Freddie was amazing from start to…

Freddie was amazing from start to finish. He made the whole process easy and stress-free for me. He was always quick to respond, super helpful with any questions, and genuinely friendly and approachable. Would recommend him to anyone looking to find a flat!

Romilly · 24 February 2026 · Frank Harris and Co London (87 Long Lane)

★★★★★ 5/5

Trustpilot

A seamless process thanks to Joe & Freddie!

Joe Hogg and Freddie Papworth made our move into a new flat quick and completely seamless. What could have been a stressful experience was made genuinely pleasant thanks to their professionalism, efficiency, and support throughout the process. We’re so grateful for their help and can’t wait to move into our new place in April!

Megane · 24 February 2026 · Frank Harris and Co London (87 Long Lane)

★★★★★ 5/5

Trustpilot

Outstanding Service

Nicole and Salvatore were outstanding from start to finish. They found high-quality tenants for me very quickly and supported me throughout the entire process, from handling paperwork to coordinating tradesmen. They were always available, responsive, and incredibly helpful. The whole experience was smooth and stress-free. I wouldn’t hesitate to use their services again and highly recommend them.

Gareth · 24 February 2026 · Frank Harris and Co London (87 Long Lane)

★★★★★ 5/5

Trustpilot

Zak has been very kind and helpful…

Zak has been very kind and helpful throughout my flat finding process. He found my current flat which checked all my boxes. He is very communicative. When I found my current flat, he followed up immediately after the viewing, and kept me posted about the landlords decision after submitting my offer. A great agent.

Ellie · 22 February 2026 · Frank Harris and Co London (81 Marchmont Street)

★★★★★ 5/5

Trustpilot

Jasmine Forster excelled!

Jasmine Forster was absolutely excellent. We told her our vision and she made it happen in less than a week. Fantastic service and communication skills. I would totally recommend her to a friend and work with her if needed in future!

Saffron · 20 February 2026 · Frank Harris and Co London (81 Marchmont Street)

★★★★★ 5/5

Trustpilot

Excellent Advice

Gracious. Attentive. Well versed. Character counts.

Recent · 20 February 2026 · Frank Harris and Co London (81 Marchmont Street)

★★★★★ 5/5

Trustpilot

Jasmine found us our dream flat in 3…

Jasmine found us our dream flat in 3 days. It was a perfect and seamless experience. She was extremely efficient, knowledgeable and professional. Would definitely recommend.

James · 20 February 2026 · Frank Harris and Co London (81 Marchmont Street)

★★★★★ 5/5

Trustpilot

Salvator was helpful to find rent flat…

Salvator was helpful to find rent flat in central london

TN · 19 February 2026 · Frank Harris and Co London (81 Marchmont Street)

★★★★★ 5/5

Trustpilot

Really helpful team

Really friendly and helpful team. Used them twice now for finding places around London Bridge/barbican area. Great knowledge of the area and the entire process was super smooth.

Samuel · 19 February 2026 · Frank Harris and Co London (81 Marchmont Street)

★★★★★ 5/5

Trustpilot

Always had a great experience

Always had a great experience viewing flats with them. Jasmine Forster was particularly very attentive in showing us new a perspective flat, with great knowledge of the barbican estate. She was able to book us in for a viewing in a sought after flat with very short notice.

Mr · 19 February 2026 · Frank Harris and Co London (81 Marchmont Street)

★★★★★ 5/5

Trustpilot

I recently had a great experience with…

I recently had a great experience with the Frank Harris Barbican office. I worked with agent Jasmine who kept me up to date with properties coming on the market and even took the time to to show me around the Barbican. I highly recommend.

Doug · 19 February 2026 · Frank Harris and Co London (81 Marchmont Street)

★★★★★ 5/5

Trustpilot

I recently had a viewing with Jasmine…

I recently had a viewing with Jasmine from Frank Harris Barbican. Her knowledge of the Barbican was very impressive. She answered all my questions and even took the time to show me around the gardens and Barbican centre. I would highly recommend Frank Harris!

Joshua · 19 February 2026 · Frank Harris and Co London (81 Marchmont Street)

★★★★★ 5/5

Google

Great service from Jaydn Cox.

Julien · 16 February 2026 · Frank Harris and Co London (81 Marchmont Street)

★★★★★ 5/5

Google

Excellent working with Renessa at Frank Harris - looking forward her continued support in future with my beautiful rental!!

Jill · 16 February 2026 · Frank Harris and Co London (81 Marchmont Street)

★★★★★ 1/5

Google

At the beginning, the agency was very responsive when it came to signing the rental contract. Before the contract was completed, they even asked us to leave a Google review. After we moved in, we noticed several serious issues in the apartment. The boiler was broken and only repaired one week later. The kitchen was not fully working, and the doorbell did not work at all. After moving in, the agency stopped being responsive and did not take proper care of these problems. This lack of responsiveness continued throughout the entire tenancy. Now, almost one month after moving out, the agency still has not returned our deposit, even though the apartment was left in the same condition as when we moved in. Overall, very disappointing experience.

Patrick · 16 February 2026 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

We had a great experience with the Team in helping us find new tenants, Nicole and Zak took the time to understand our needs and requests, handled the entire process effortlessly and made us feel in safe hands from start to finish! The whole team have continued to support us post signing new contracts and have continued to provide a great service!

Peter · 16 February 2026 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

Joe O’R has been fantastic and so speedy with our letting process. Really professional and lovely, and incredibly responsive to all questions regarding the property

Monty · 16 February 2026 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Rating only, no written review.

Constantin · 16 February 2026 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 2/5

Google

We had a very difficult experience with this agency. Throughout the tenancy they were consistently unresponsive and really difficult to reach. I am currently in the process of moving out from one of the flats rented from them and will write another review once completed; however, this experience has been so far quite poor, as detailed below. From the outset, communication was a problem. Before moving in, we clearly communicated a range of agreed conditions regarding the state and cleaning of the flat. When we moved in, none of these were in place. When we raised this, the agency simply said this was a landlord-led property and that they had no knowledge of the arrangements. While this may technically be true, the agency was our only line of communication with the landlady at that stage, so we reasonably expected them to facilitate communication. During the tenancy, most issues were indeed handled directly with the landlady, which we understood. However, this made the agency’s role even more important when we did need them, particularly towards the end of the tenancy. Unfortunately, this is where their lack of responsiveness became most damaging. As the agency facilitated the deposit, we contacted them multiple times to ask about the process. We followed up repeatedly by email and phone, often hearing nothing back for days or weeks. After numerous calls, someone eventually returned a call, but the assistance provided was minimal and unclear. At one point, we explicitly asked whether we were required to pay for professional cleaning. The agency responded that professional cleaning was required. We later confirmed through other sources that this was misleading: the legal requirement is simply to leave the property in the same condition as at the start of the tenancy, not necessarily to pay for professional cleaning. Given the clarity of our question, this response was clearly misleading. The most serious issue arose around rent calculations. Our contract required rent to be paid in six-month blocks, but in the final year we had the right to give two months’ notice, which we did. This meant we had already paid for a period we would not be staying. We asked the agency well in advance how this would be handled, and they told us they could calculate the remaining amount. However, when the issue actually arose, the agency became almost impossible to reach. After days and then weeks of silence, they sent us a calculation without detailed explanation. They later sent a second, different calculation, again with no explanation. The landlady did not agree with these figures. Because the agency would not explain or respond, we could not rely on them as a clear or independent reference point. We eventually discovered that the calculation was wrong, but the agency failed to acknowledge or explain this mistake to this day, just ignoring us, despite repeated emails and phone calls clearly stating that this was time-sensitive and needed to be resolved before we moved out. Overall, even accepting that this was a landlord-led property, there were multiple points where the agency could and should have responded, clarified, or facilitated communication, and they consistently failed to do so. Their lack of responsiveness, unclear and misleading advice, and failure to engage at critical moments significantly worsened what was already a stressful experience.

Nahide · 16 February 2026 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Outstanding service from Frank & Harris. Jasmine Foster was a pleasure to deal with throughout, highly professional, responsive, and genuinely attentive. She made the process feel straightforward and well-managed from start to finish. I couldn’t recommend her more highly.

Diogo · 16 February 2026 · Frank Harris and Co London (87 Long Lane)

★★★★★ 5/5

Google

Jasmine was extremely proactive, responsive and helpful throughout the offer process. She kept us well informed, followed up promptly and handled everything in a professional and reassuring way. Although we didn’t ultimately proceed with the property, simply because we found another flat that suited us better, our experience working with Jasmine was entirely positive. We really appreciated her efforts and would not hesitate to recommend her and Frank Harris.

Edge · 16 February 2026 · Frank Harris and Co London (87 Long Lane)

★★★★★ 5/5

Google

I was delighted with the service by Frank Harris, especially Libert. He was very professional and knowledgeable in helping me find a property. Highly recommend!

Sabir · 16 February 2026 · Frank Harris and Co London (87 Long Lane)

★★★★★ 5/5

Google

Jasmine was very helpful and professional. She is straightforward and honest, a pleasure to deal with.

Jackie · 16 February 2026 · Frank Harris and Co London (87 Long Lane)